The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Helping A Member Support Her Family When It Matters Most
Mary has been a long time SchoolsFirst Federal Credit Union Member and has always valued the Credit Union’s commitment to service. That trust became especially meaningful when she faced an urgent situation involving her son’s health. He needed corrective surgery, and the cost created a significant financial challenge. Mary visited her local branch looking for […]
A Fresh Start On The Road Ahead
Solarity Credit Union
After years of paying cash and driving an aging car that was no longer reliable, Cliff faced an intimidating roadblock when a big bank turned him down for an auto loan. Solarity stepped in with a yes, making the process smooth, respectful and easy. With a dependable new car and simple-to-use banking tools, Cliff found […]
Specialized Products Help Turn A Member’s Dream Into A Reality
Johns Hopkins Federal Credit Union
We love seeing our members achieve their goals and providing them with the personalized resources to do so! Our member Scott recently became a homeowner with the help of JHFCU’s 100% Mortgage Loan. A solution that can help members to keep money in savings for the unexpected expenses that come after home ownership. For many, […]
Credit Union Shows Up For Immigrant Families
Our Marketing & Community Development Manager regularly reaches out to the director of our local Ethnic Support Council. But during her most recent meeting, the tone had changed. ICE has become an increasing presence in our area, resulting in many immigrant families who are too afraid to leave their homes at this time, effectively turning […]
Celebrating Mortgage Payoff And Longstanding Membership
Affinity Federal Credit Union
A long-time member wrote to us, wishing to express their sincere appreciation for the invaluable assistance provided throughout the mortgage payoff process. They were pleased to announce that their mortgage has been fully satisfied, a milestone that marks the beginning of their retirement years with a deep sense of peace of mind and gratitude. Proudly […]
Service From The Heart Provides Comfort And Dignity For A Member
Junet’s compassion and quick thinking made a critical difference for a longtime Member who lives with a disability and depends on delivery apps for food. After experiencing fraud, the Member received a new debit card but could not read the numbers. With her nurse unavailable for several days, she called us desperate for help. Junet […]
Baker Market Update – Week in Review: June 06, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Westerly Community Credit Union Adds CU Student Choice’s Student Loan Refinance Solution
CU Student Choice, the leading provider of higher education financing solutions to America’s credit unions, announced its student loan refinance ...
SchoolsFirst Federal Credit Union Announces Winners of 2025 Member Education Award Scholarships
SchoolsFirst Federal Credit Union, the largest credit union in California and the nation’s largest serving school employees and their families, ...
SECU Awards Summer Camp Scholarships to 457 Youth Members Statewide
State Employees’ Credit Union (SECU) has concluded its fourth annual Summer Camp Awards campaign, granting $500 scholarships to 457 young ...
Quavo Fraud & Disputes Named “Best Dispute Management & Resolution Solution” by Fintech Futures
The award honors Quavo’s QFD® platform, an end-to-end SaaS solution purpose-built to transform and streamline dispute management for financial institutions ...
Appli and First Source FCU Turn Financial Calculators into Conversion Catalysts
Appli, a provider of artificial intelligence-powered financial calculators, today announced that First Source Federal Credit Union, serving members in central ...
Coastal Credit Union Hires Karen DeSalvo as VP, Marketing
Coastal Credit Union has hired Karen DeSalvo as its new VP of Marketing. In this role, DeSalvo will be responsible ...
Prizeout Unveils CashBack+ Pay: A New Way For Credit Union Members To Pay And Earn Cashback
NEW YORK – June 3, 2025 – Prizeout, the leader in advertising and financial technology, is announcing CashBack+ Pay, the ...
Baker Market Update – Week in Review: May 30, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Corporate One Federal Credit Union Celebrates Milestone: 100 Go-Lives on Immediate Payment Rails
Corporate One Federal Credit Union announced a significant milestone today: 100 go-lives on the RTP network or FedNow Service through ...
Vizo Financial’s June 2025 Education Calendar
At Vizo Financial we are committed to providing quality education to credit unions and their staff, which is why we ...
Alogent’s Unify Earns 2025 PayTech Awards Finalist Spot for “Best Consumer Payments System for Banks & FIs”
Alogent is proud to announce that Unify has been named a finalist in the 2025 PayTech Awards, Best Consumer Payments ...
Maine Credit Union League and Synergent Announce Board of Directors
The Maine Credit Union League and Synergent are pleased to announce the appointment of their 2025–2026 Board of Directors. These ...
Baker Market Update – Week in Review: May 23, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Midcoast Federal Credit Union Renews Core Processing Relationship with Synergent
Midcoast Federal Credit Union has renewed its core processing and technology service agreements with Synergent, including a 10-year agreement for ...
Altra Federal Credit Union Selects Alogent’s Unify Platform to Power Next-Gen Deposit Automation Operations
Altra Federal Credit Union has selected Alogent’s Unify platform to modernize and consolidate its deposit operations across Day 1 and ...
Corporate Central Celebrates Kevin Chiappetta’s Reelection as Presidents Council Representative for CFA Institute
Corporate Central is proud to announce the reelection of Kevin Chiappetta, CFA, Senior Vice President/Chief Education & Research Officer, as ...
Maine Credit Unions’ Campaign for Ending Hunger Donates $236,033 to Good Shepherd Food Bank
As hunger rates climb and food pantries across Maine face critical shortages, Maine Credit Unions’ Campaign for Ending Hunger has ...
Credit Unions Challenge Broken Student Loan System with Revolutionary Line of Credit Approach
CU Student Choice, a credit union-owned organization that helps credit unions deliver private student loan solutions, announced expanded access to ...
Corelation Hosts 14th Annual Client Conference, Commemorating 15 Years of Service & Innovation
Corelation, Inc., successfully hosted its Annual Client Conference held from May 14 – 16, 2025, bringing together a total of ...
Cloudvirga enhances lending efficiency with Encompass Docs Solution integration
Cloudvirga, a provider of digital point-of-sale platforms for credit union lenders, today announced a new integration using the latest API ...
OE Federal Credit Union Adds CU Student Choice’s Student Loan Refinance Solution
CU Student Choice announced its student loan refinance solution will now be available to the members of OE Federal Credit ...
Abri Credit Union Selects Jose Guzman as Vice President of Lending
Romeoville, IL, May 16, 2025. Abri Credit Union is pleased to announce the appointment of Jose Guzman as its new ...
BrightBridge Credit Union Renews Core Partnership with Synergent
Synergent is pleased to announce the renewal of its partnership with BrightBridge Credit Union through multi-year agreements for hosted Jack ...
Local Graduates Partner with EECU to Prepare for College Success
Fresno, CA – May 16, 2025 – A dedicated group of high school seniors from Kings Canyon High School in ...
Interior Federal Unveils New Website
Interior Federal is proud to announce the official launch of its brand-new website; a reflection of the Credit Union’s rebrand ...
Baker Market Update – Week in Review: May 16, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Indiana Members Credit Union Named to Newsweek’s America’s Best Regional Banks and Credit Unions for Second Year
Indiana Members Credit Union is pleased to announce they have been recognized as one of America’s Best Regional Banks and ...
Kirsten Tahara, First Grade Teacher at Ethel I. Baker Elementary School in Sacramento, Named 2024/2025 Esquire IMAX Teacher of the Year
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, in ...
Valley First Credit Union Announces Wes Hall Memorial Fund to Honor a Founding Leader’s Legacy
MODESTO, Calif. May 13, 2025 – Valley First Credit Union proudly announces the establishment of the Wes Hall Memorial Fund, ...
Baker Market Update – Week in Review: June 06, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Westerly Community Credit Union Adds CU Student Choice’s Student Loan Refinance Solution
CU Student Choice, the leading provider of higher education financing solutions to America’s credit unions, announced its student loan refinance ...
SchoolsFirst Federal Credit Union Announces Winners of 2025 Member Education Award Scholarships
SchoolsFirst Federal Credit Union, the largest credit union in California and the nation’s largest serving school employees and their families, ...
SECU Awards Summer Camp Scholarships to 457 Youth Members Statewide
State Employees’ Credit Union (SECU) has concluded its fourth annual Summer Camp Awards campaign, granting $500 scholarships to 457 young ...
Quavo Fraud & Disputes Named “Best Dispute Management & Resolution Solution” by Fintech Futures
The award honors Quavo’s QFD® platform, an end-to-end SaaS solution purpose-built to transform and streamline dispute management for financial institutions ...
Appli and First Source FCU Turn Financial Calculators into Conversion Catalysts
Appli, a provider of artificial intelligence-powered financial calculators, today announced that First Source Federal Credit Union, serving members in central ...
Coastal Credit Union Hires Karen DeSalvo as VP, Marketing
Coastal Credit Union has hired Karen DeSalvo as its new VP of Marketing. In this role, DeSalvo will be responsible ...
Prizeout Unveils CashBack+ Pay: A New Way For Credit Union Members To Pay And Earn Cashback
NEW YORK – June 3, 2025 – Prizeout, the leader in advertising and financial technology, is announcing CashBack+ Pay, the ...
Baker Market Update – Week in Review: May 30, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Corporate One Federal Credit Union Celebrates Milestone: 100 Go-Lives on Immediate Payment Rails
Corporate One Federal Credit Union announced a significant milestone today: 100 go-lives on the RTP network or FedNow Service through ...
Vizo Financial’s June 2025 Education Calendar
At Vizo Financial we are committed to providing quality education to credit unions and their staff, which is why we ...
Alogent’s Unify Earns 2025 PayTech Awards Finalist Spot for “Best Consumer Payments System for Banks & FIs”
Alogent is proud to announce that Unify has been named a finalist in the 2025 PayTech Awards, Best Consumer Payments ...
Maine Credit Union League and Synergent Announce Board of Directors
The Maine Credit Union League and Synergent are pleased to announce the appointment of their 2025–2026 Board of Directors. These ...
Baker Market Update – Week in Review: May 23, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Midcoast Federal Credit Union Renews Core Processing Relationship with Synergent
Midcoast Federal Credit Union has renewed its core processing and technology service agreements with Synergent, including a 10-year agreement for ...
Altra Federal Credit Union Selects Alogent’s Unify Platform to Power Next-Gen Deposit Automation Operations
Altra Federal Credit Union has selected Alogent’s Unify platform to modernize and consolidate its deposit operations across Day 1 and ...
Corporate Central Celebrates Kevin Chiappetta’s Reelection as Presidents Council Representative for CFA Institute
Corporate Central is proud to announce the reelection of Kevin Chiappetta, CFA, Senior Vice President/Chief Education & Research Officer, as ...
Maine Credit Unions’ Campaign for Ending Hunger Donates $236,033 to Good Shepherd Food Bank
As hunger rates climb and food pantries across Maine face critical shortages, Maine Credit Unions’ Campaign for Ending Hunger has ...
Credit Unions Challenge Broken Student Loan System with Revolutionary Line of Credit Approach
CU Student Choice, a credit union-owned organization that helps credit unions deliver private student loan solutions, announced expanded access to ...
Corelation Hosts 14th Annual Client Conference, Commemorating 15 Years of Service & Innovation
Corelation, Inc., successfully hosted its Annual Client Conference held from May 14 – 16, 2025, bringing together a total of ...
Cloudvirga enhances lending efficiency with Encompass Docs Solution integration
Cloudvirga, a provider of digital point-of-sale platforms for credit union lenders, today announced a new integration using the latest API ...
OE Federal Credit Union Adds CU Student Choice’s Student Loan Refinance Solution
CU Student Choice announced its student loan refinance solution will now be available to the members of OE Federal Credit ...
Abri Credit Union Selects Jose Guzman as Vice President of Lending
Romeoville, IL, May 16, 2025. Abri Credit Union is pleased to announce the appointment of Jose Guzman as its new ...
BrightBridge Credit Union Renews Core Partnership with Synergent
Synergent is pleased to announce the renewal of its partnership with BrightBridge Credit Union through multi-year agreements for hosted Jack ...
Local Graduates Partner with EECU to Prepare for College Success
Fresno, CA – May 16, 2025 – A dedicated group of high school seniors from Kings Canyon High School in ...
Interior Federal Unveils New Website
Interior Federal is proud to announce the official launch of its brand-new website; a reflection of the Credit Union’s rebrand ...
Baker Market Update – Week in Review: May 16, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Indiana Members Credit Union Named to Newsweek’s America’s Best Regional Banks and Credit Unions for Second Year
Indiana Members Credit Union is pleased to announce they have been recognized as one of America’s Best Regional Banks and ...
Kirsten Tahara, First Grade Teacher at Ethel I. Baker Elementary School in Sacramento, Named 2024/2025 Esquire IMAX Teacher of the Year
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, in ...
Valley First Credit Union Announces Wes Hall Memorial Fund to Honor a Founding Leader’s Legacy
MODESTO, Calif. May 13, 2025 – Valley First Credit Union proudly announces the establishment of the Wes Hall Memorial Fund, ...
Vizo Financial’s March 2026 Education Calendar
At Vizo Financial we are committed to providing quality education to credit unions and their staff, which is why we provide a wide array of ...
Meriwest Credit Union Wins Top Honor as Best Credit Union in Silicon Valley 2026
We’re excited to share that Meriwest has been voted as the Best Credit Union in Silicon Valley in 2026 by the Mercury News Readers’ Choice ...
Origence Ends 2025 with 17% Growth in Fundings; Expands AI-Driven Lending Technology
Origence, the leading lending technology solutions provider for credit unions, closed 2025 with $62 billion in total fundings, up 17% from 2024, and signed 89 ...
Xpress Data Inc. hires Kirk Drake as new President
Xpress Data Inc. hires Kirk Drake as new President. Drake brings decades of experience in credit unions and technology strategy and has been consulting with ...
Catherine Bryant and Jonah Kaufman of Coastal Wealth Management Recognized as Distinguished Financial Professionals by LPL Financial
Catherine Bryant and Jonah Kaufman, Wealth Advisors at Coastal Wealth Management in Raleigh, have earned a place among LPL Financials’ Ascent Club Program for 2025 ...
Credit Unions Gain Edge with New CashBack+ Credit Card Rewards
New York, NY – February 25, 2025 – Prizeout, the leader in advertising and financial technology, today announced the launch of its Credit Card Rewards ...