The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Homeownership Education Sparks Generational Change
A member successfully used GLCU’s homebuyer education and counseling program to reach her goal of becoming a first-time homeowner. She wanted a two-flat unit for her and her daughters. She wanted control over her living comfort. GLCU worked with the member to set a budget, improve her credit, and change her behavior. She eventually was […]
A Twinkie Can Save A Life
A TDECU Member sent us this heartwarming letter: “I came to the bank to do my usual business on Thursday morning. Rocio was a wonderful person. It was my birthday and she gave me a Hostess Twinkie as a small gift. I am an insulin-dependent diabetic, and I was doing some charity work when my […]
Marine Hockey Team Builds Brotherhood
Navy Federal Credit Union
Marine Tyler Bluder revived a Marine Corps hockey team in 2016 to reconnect veterans through the sport they love. Now, the team — made up of Marines, Navy Corpsmen, and active-duty service members from across the globe — heads into the season with deeper bonds and stronger support, thanks in part to Navy Federal Credit […]
Helping Members Achieve Business Dreams
Navy Federal Credit Union
Bruce Reschke discovered his passion for hands-on work at 16, when he got a summer job at an electric motor repair shop in Jacksonville, FL. Over nearly three decades, Bruce climbed the corporate ladder, eventually making his way to a sales position at Westside Electric, a veteran-owned company that offers electric motor repairs, new motor sales, […]
Compassion Meets Credit
Our call center representative, Marcela, helped a non-member trying to take over his ill brother’s auto loan. When the member passed away without a will, Marcela coordinated with our collections team to pause repossession and support the grieving family. She then helped the sister become a member and secure a personal loan to retain the […]
From Transaction To Connection
Western Vista Federal Credit Union
This summer, one of our members stopped by the branch to make a quick deposit. As we chatted, she mentioned that she’d just finished her last round of chemotherapy. Her whole face lit up when she said it. You could feel the joy radiating from her. I congratulated her, and she smiled, her voice catching […]
Appli Launches Special Pricing Initiative for Small Credit Unions
Shoreline Hometown Credit Union Selects Appli for Better Digital Engagement and Conversions
FUTURE OF LENDING TAKES CENTER STAGE: ORIGENCE ANNOUNCES POWERFUL BREAKOUT SESSION LINEUP FOR LENDING TECH LIVE ‘25
Valley First Credit Union Welcomes Patrick Brown as Vice President of Commercial Banking
FedChoice Charitable Foundation Brings Education & Welfare Initiatives to Community with Vizo Financial Empowerment Grant
Deadline Nears For LAFCU’s $10K Innovation For Education Grant
LGE Community Credit Union awards $17,500 in scholarships to local high school students
County Schools Federal Credit Union Appoints April Remnant As President/CEO
Alogent Recognized as a Top Fintech Leader in TAG’s 2025 Top 40 List of Innovative Tech Companies
Baker Market Update – Week in Review: April 17, 2025
Illinois Credit Union League Welcomes New Team Members
SECU Foundation Grants $500,000 to Raleigh Rescue Mission for New Campus to Help Address Homelessness
Navigating Collections with Care: A Story of Overcoming Staffing Challenges and Driving Results
CSPI Kicks Off 2025 with Strong Momentum – Several Core Renewals-New Digital Banking-Document Management Agreement Contracts Secured in Q1
Corelation Signs Seven Credit Unions in the First Quarter 2025, Expanding the KeyStone Core Impact
SECU Foundation Awards $480,000 in Mission Development Grants to Support 12 North Carolina Non-profits
Northern Communities Credit Union Adds CU Student Choice’s Private Student Lending Solution
Redwood Credit Union welcomes Debbie Ingle Senior Vice President of Mortgage Lending
SECU Foundation Awards $500,000 to Helpmate for Domestic Violence Shelter in Buncombe County
Baker Market Update – Week in Review: April 11, 2025
Quantum Governance, L3C Launches the Michael G. Daigneault Excellence in Governance Grant to Empower Credit Unions and Nonprofits
Elan Financial Services Appoints Peter Klukken as New Leader
CULA Grows by Double Digits in 2024, Saves Credit Union Members ~$63M Annually with Vehicle Leases
Credit Union Sponsors Black Maternal Health Week Events
Sound Credit Union Announces Leadership Promotions to Drive Growth and Operational Excellence
FileInvite Launches Connected Workflows for Lending Document Collection
Intrepid Credit Union Selects Cindy Trimp as Vice President of Finance
Novo Federal Credit Union Selects George San Martin as President & CEO
Illinois Credit Union League’s Advocacy Secures Nearly $1.2 Million in Regulatory Fee Credits for State’s Credit Unions
Clearview Federal Credit Union unveils the Clearview Foundation to create positive opportunities for community members.
Appli Launches Special Pricing Initiative for Small Credit Unions
Shoreline Hometown Credit Union Selects Appli for Better Digital Engagement and Conversions
FUTURE OF LENDING TAKES CENTER STAGE: ORIGENCE ANNOUNCES POWERFUL BREAKOUT SESSION LINEUP FOR LENDING TECH LIVE ‘25
Valley First Credit Union Welcomes Patrick Brown as Vice President of Commercial Banking
FedChoice Charitable Foundation Brings Education & Welfare Initiatives to Community with Vizo Financial Empowerment Grant
Deadline Nears For LAFCU’s $10K Innovation For Education Grant
LGE Community Credit Union awards $17,500 in scholarships to local high school students
County Schools Federal Credit Union Appoints April Remnant As President/CEO
Alogent Recognized as a Top Fintech Leader in TAG’s 2025 Top 40 List of Innovative Tech Companies
Baker Market Update – Week in Review: April 17, 2025
Illinois Credit Union League Welcomes New Team Members
SECU Foundation Grants $500,000 to Raleigh Rescue Mission for New Campus to Help Address Homelessness
Navigating Collections with Care: A Story of Overcoming Staffing Challenges and Driving Results
CSPI Kicks Off 2025 with Strong Momentum – Several Core Renewals-New Digital Banking-Document Management Agreement Contracts Secured in Q1
Corelation Signs Seven Credit Unions in the First Quarter 2025, Expanding the KeyStone Core Impact
SECU Foundation Awards $480,000 in Mission Development Grants to Support 12 North Carolina Non-profits
Northern Communities Credit Union Adds CU Student Choice’s Private Student Lending Solution
Redwood Credit Union welcomes Debbie Ingle Senior Vice President of Mortgage Lending
SECU Foundation Awards $500,000 to Helpmate for Domestic Violence Shelter in Buncombe County
Baker Market Update – Week in Review: April 11, 2025
Quantum Governance, L3C Launches the Michael G. Daigneault Excellence in Governance Grant to Empower Credit Unions and Nonprofits
Elan Financial Services Appoints Peter Klukken as New Leader
CULA Grows by Double Digits in 2024, Saves Credit Union Members ~$63M Annually with Vehicle Leases
Credit Union Sponsors Black Maternal Health Week Events
Sound Credit Union Announces Leadership Promotions to Drive Growth and Operational Excellence
FileInvite Launches Connected Workflows for Lending Document Collection
Intrepid Credit Union Selects Cindy Trimp as Vice President of Finance
Novo Federal Credit Union Selects George San Martin as President & CEO
Illinois Credit Union League’s Advocacy Secures Nearly $1.2 Million in Regulatory Fee Credits for State’s Credit Unions
Clearview Federal Credit Union unveils the Clearview Foundation to create positive opportunities for community members.
Arkatechture Announces Launch of AI Data Analyst Tool: ArkaIQ
Indiana Members Credit Union Recognized at Best Regional Credit Union by Newsweek and Indianapolis Community Choice Awards
SchoolsFirst FCU Raised More Than $3.3M for Children’s Miracle Network
Will Valadez Earns SPHR Credential, Advancing Strategic HR Leadership at Corporate Central
Registration Now Open for ALM First’s 2026 Derivatives Symposium
Corporate One Successfully Closes Inaugural Multi-Seller Prime Auto Securitization