The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Looking Closer Made All the Difference
Logix Federal Credit Union
Logix’s WOW Program encourages team members to look beyond the surface and advocate for members. While helping a member review her account, a team member noticed suspicious activity and took extra time to investigate. The review uncovered unauthorized charges made by a caregiver. The member shared she had undergone back surgery and had limited mobility. […]
Empathy And Trust During A Difficult Chapter
Affinity Federal Credit Union
A member wanted to recognize one of our Loss Mitigation Specialists for her extraordinary compassion and commitment during an incredibly difficult time. After co-signing an auto loan that ultimately went into default, the member found herself facing significant financial and personal hardship. While managing serious health challenges, she struggled to resolve the situation and felt […]
When Adventure Is A Need, Not Just A Want
Solarity Credit Union
TJ, Dave, and their son, Drake, find freedom on the open road, hitching up their off-grid trailer whenever adventure calls. From fishing along the Columbia River to camping near Potholes Reservoir or hunting north of Spokane, their RV gives them the flexibility to unplug, recharge, and spend meaningful time together. With a busy life centered […]
Turning A Member’s Homeownership Dream Into Reality
Arnold became a SchoolsFirst Federal Credit Union Member in 2021 and was interested in the products and services available to support school employees. Homeownership was a goal he hoped to pursue, but he wanted a partner who could guide him through a process that often feels overwhelming for first time and first generation buyers. When […]
A First Home In The Place They Love
Solarity Credit Union
For Kenzie and Riley, buying their first home meant putting down roots in the community they’ve always called home. After reaching out to Solarity, they found a lending experience that felt personal, supportive, and refreshingly human. With clear guidance and confidence in their monthly payments, the couple moved in knowing they were building equity and a […]
A Special Gift Creates A Happy Anniversary
Chaffey Federal Credit Union
I was working on a budget with a couple in financial counseling, and we were planning out the different expenses for the upcoming month. As we were going through the dates, we looked at the budget and saw their anniversary landed on the same week as some of their major expenses, leaving little to no […]
Revolutionizing Payoffs- No More Paper Checks!
Laura Blanding Joins LAFCU As Vice President Of Membership Growth And Development
Stephanie Schmidt Earns Prestigious Accredited Faster Payments Professional (AFPP) Certification
BECU to open new Neighborhood Financial Centers on Bainbridge Island and in Duvall, Washington
Coastal Credit Union Hires Anita Marshall to Lead Rocky Mount Branch
LAFCU To Award $10K In Grants To Individuals Seeking Financial Relief
Credit Unions Join Others in Massachusetts to Raise Awareness of Dangerous Disease
New Associate Board Member and Audit Committee Members to Join Advia Credit Union’s Dedicated Volunteers
U1 Announces 2025 Scholarship Winners
Baker Market Update – Week in Review: May 02, 2025
RCU celebrates small business growth—in May and every day
Indiana Members Credit Union Awards $154,000 in Funds to Local Nonprofits through FHLBank Indianapolis Grant Program
LAFCU Brings Financial Literacy To Life For Lansing Christian Students At Financial Reality Fair
LAFCU Announces Key Promotions To Drive Growth And Efficiency
LAFCU’s Pathway to Financial Transformation Graduates Celebrate Success
EECU Honors Outstanding Educators, Staff in Kings County
Cloudvirga launches Tropos, a modern borrower portal built for the future of digital lending
Financial Advantages Growing in Southeast Wisconsin – Advia Credit Union Adds New Locations in West Allis and Pewaukee
SHAZAM CREATOR CHRIS BARTON TO HEADLINE LENDING TECH LIVE ’25 WITH KEYNOTE ON INNOVATION AND IMAGINATION
Farewell, Tax Exemption? Executive Compensation in Credit Unions May Face Major Changes
Gregory Johnson Named Chairman of Truliant Board of Directors
LendKey and Member Student Lending Announce Third Annual $20,000 Scholarship Program
SchoolsFirst FCU Sponsors Awards Gala for Santa Maria-Bonita School District
Coastal Credit Union Foundation Announces Grants for Q1 2025
FORUM Credit Union Selects Arkatechture as Data Analytics Partner to Accelerate Data-Driven Growth
myCUmortgage Starts the Year Strong by Signing Eight New Credit Union Partnerships
Coastal Credit Union 2025 Impact Report
InterLutions Welcomes Kelly Balodis as New Client Services Manager
Peach State FCU C.A.R.E.S. Foundation Announces 2025 Scholarship Recipients
Vizo Financial’s May 2025 Education Calendar
Revolutionizing Payoffs- No More Paper Checks!
Laura Blanding Joins LAFCU As Vice President Of Membership Growth And Development
Stephanie Schmidt Earns Prestigious Accredited Faster Payments Professional (AFPP) Certification
BECU to open new Neighborhood Financial Centers on Bainbridge Island and in Duvall, Washington
Coastal Credit Union Hires Anita Marshall to Lead Rocky Mount Branch
LAFCU To Award $10K In Grants To Individuals Seeking Financial Relief
Credit Unions Join Others in Massachusetts to Raise Awareness of Dangerous Disease
New Associate Board Member and Audit Committee Members to Join Advia Credit Union’s Dedicated Volunteers
U1 Announces 2025 Scholarship Winners
Baker Market Update – Week in Review: May 02, 2025
RCU celebrates small business growth—in May and every day
Indiana Members Credit Union Awards $154,000 in Funds to Local Nonprofits through FHLBank Indianapolis Grant Program
LAFCU Brings Financial Literacy To Life For Lansing Christian Students At Financial Reality Fair
LAFCU Announces Key Promotions To Drive Growth And Efficiency
LAFCU’s Pathway to Financial Transformation Graduates Celebrate Success
EECU Honors Outstanding Educators, Staff in Kings County
Cloudvirga launches Tropos, a modern borrower portal built for the future of digital lending
Financial Advantages Growing in Southeast Wisconsin – Advia Credit Union Adds New Locations in West Allis and Pewaukee
SHAZAM CREATOR CHRIS BARTON TO HEADLINE LENDING TECH LIVE ’25 WITH KEYNOTE ON INNOVATION AND IMAGINATION
Farewell, Tax Exemption? Executive Compensation in Credit Unions May Face Major Changes
Gregory Johnson Named Chairman of Truliant Board of Directors
LendKey and Member Student Lending Announce Third Annual $20,000 Scholarship Program
SchoolsFirst FCU Sponsors Awards Gala for Santa Maria-Bonita School District
Coastal Credit Union Foundation Announces Grants for Q1 2025
FORUM Credit Union Selects Arkatechture as Data Analytics Partner to Accelerate Data-Driven Growth
myCUmortgage Starts the Year Strong by Signing Eight New Credit Union Partnerships
Coastal Credit Union 2025 Impact Report
InterLutions Welcomes Kelly Balodis as New Client Services Manager
Peach State FCU C.A.R.E.S. Foundation Announces 2025 Scholarship Recipients
Vizo Financial’s May 2025 Education Calendar
Credit Unions Gain Edge with New CashBack+ Credit Card Rewards
ICUL Launches “Credit Unions in Action” to Showcase Statewide Community Impact
Apple Federal Credit Union Partners with Quavo to Modernize Dispute Operations and Elevate Member Experience
Wings Credit Union Signs with Corelation, Selecting KeyStone to Elevate Its Future
FI Connect Expands with Home Improvement Lending Channel, Helping Credit Unions Access New Home Renovation Loan Opportunities
Callahan & Gallup Welcome Two Credit Unions To The Member Engagement And Financial Wellbeing Consortium