The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Help To Grow From 2 Employees To 22
Greylock Federal Credit Union
Many people dream of starting their own business. Charliston Santos brought his dream to the Berkshires of Western Massachusetts. But to make his dream a reality, Charliston needed a financial partner. Here, Charliston shares his story of how finding Greylock Federal Credit Union was key to his success. I own C & A Cleaning Services. […]
Expertise Adds Confidence To A Last-Minute Decision
When GreenState member Jill reached out with a last-minute decision to invest in a certificate of deposit and an investor money market, Zac didn’t just process the request — he turned it into an opportunity to build clarity and confidence. Taking the time to understand Jill’s goals, Zac walked through every detail of the investment […]
Service That Builds Trust And Friendship
When Ric reached out to review his loans, he expected a straightforward financial conversation. What he experienced instead was the kind of personalized care that defines GreenState Credit Union. Simon took the time to walk Ric through his payment options for two existing loans, patiently explaining how each choice would impact his budget and future […]
Entrepreneurship And Enchiladas
Rosa and Aurelio T. have the highest standards when it comes to cooking up delicious Mexican food. Since opening Mi Madre’s Restaurant in East Austin in 1990, the couple has insisted on using only the best ingredients to produce excellent meals for generations of Austinites. “Mr. T and Mama T,” as they are known to […]
Cowboy Pools Helps Everybody Cool Off
When quarantine halted their plans for a big wedding in April 2020, Aaron W. and Amanda S. repurposed their wedding fund to launch a new business. That summer, they started Cowboy Pools, of which they are now co-founders and operators. The company sells and installs chic, low-cost backyard pools designed with galvanized water tanks made […]
Guiding The Next Generation Of Learners And Savers
For Jeffrey, a visit to GreenState Credit Union was more than just a transaction — it was a teaching moment. He came in with his 17-year-old daughter to open her first certificate of deposit, an experience meant to help her learn about money management and saving for college. The GreenState team member who assisted them […]
County Schools Federal Credit Union Appoints April Remnant As President/CEO
Alogent Recognized as a Top Fintech Leader in TAG’s 2025 Top 40 List of Innovative Tech Companies
Baker Market Update – Week in Review: April 17, 2025
Illinois Credit Union League Welcomes New Team Members
SECU Foundation Grants $500,000 to Raleigh Rescue Mission for New Campus to Help Address Homelessness
Navigating Collections with Care: A Story of Overcoming Staffing Challenges and Driving Results
CSPI Kicks Off 2025 with Strong Momentum – Several Core Renewals-New Digital Banking-Document Management Agreement Contracts Secured in Q1
Corelation Signs Seven Credit Unions in the First Quarter 2025, Expanding the KeyStone Core Impact
SECU Foundation Awards $480,000 in Mission Development Grants to Support 12 North Carolina Non-profits
Northern Communities Credit Union Adds CU Student Choice’s Private Student Lending Solution
Redwood Credit Union welcomes Debbie Ingle Senior Vice President of Mortgage Lending
SECU Foundation Awards $500,000 to Helpmate for Domestic Violence Shelter in Buncombe County
Baker Market Update – Week in Review: April 11, 2025
Quantum Governance, L3C Launches the Michael G. Daigneault Excellence in Governance Grant to Empower Credit Unions and Nonprofits
Elan Financial Services Appoints Peter Klukken as New Leader
CULA Grows by Double Digits in 2024, Saves Credit Union Members ~$63M Annually with Vehicle Leases
Credit Union Sponsors Black Maternal Health Week Events
Sound Credit Union Announces Leadership Promotions to Drive Growth and Operational Excellence
FileInvite Launches Connected Workflows for Lending Document Collection
Intrepid Credit Union Selects Cindy Trimp as Vice President of Finance
Novo Federal Credit Union Selects George San Martin as President & CEO
Illinois Credit Union League’s Advocacy Secures Nearly $1.2 Million in Regulatory Fee Credits for State’s Credit Unions
Clearview Federal Credit Union unveils the Clearview Foundation to create positive opportunities for community members.
Intelligent Banking Solutions Announces Strategic Position Changes to Support SAFIRE-IQ Growth
EECU Sponsors Scholarships for Local Students Through Foundation for Central Schools
Baker Market Update – Week in Review: April 04, 2025
Redwood Credit Union Welcomes Gwen Oldham as Vice President of Community and Social Impact
FI CONNECT FUNDS $1 BILLION IN LOANS ITS INAUGURAL YEAR
Penlanco FCU Expands Partnership with Aurora Advantage, Signs Agreement for Online and Mobile Banking Platform
SchoolsFirst Federal Credit Union Named #1 Credit Union for Member Satisfaction by J.D. Power
County Schools Federal Credit Union Appoints April Remnant As President/CEO
Alogent Recognized as a Top Fintech Leader in TAG’s 2025 Top 40 List of Innovative Tech Companies
Baker Market Update – Week in Review: April 17, 2025
Illinois Credit Union League Welcomes New Team Members
SECU Foundation Grants $500,000 to Raleigh Rescue Mission for New Campus to Help Address Homelessness
Navigating Collections with Care: A Story of Overcoming Staffing Challenges and Driving Results
CSPI Kicks Off 2025 with Strong Momentum – Several Core Renewals-New Digital Banking-Document Management Agreement Contracts Secured in Q1
Corelation Signs Seven Credit Unions in the First Quarter 2025, Expanding the KeyStone Core Impact
SECU Foundation Awards $480,000 in Mission Development Grants to Support 12 North Carolina Non-profits
Northern Communities Credit Union Adds CU Student Choice’s Private Student Lending Solution
Redwood Credit Union welcomes Debbie Ingle Senior Vice President of Mortgage Lending
SECU Foundation Awards $500,000 to Helpmate for Domestic Violence Shelter in Buncombe County
Baker Market Update – Week in Review: April 11, 2025
Quantum Governance, L3C Launches the Michael G. Daigneault Excellence in Governance Grant to Empower Credit Unions and Nonprofits
Elan Financial Services Appoints Peter Klukken as New Leader
CULA Grows by Double Digits in 2024, Saves Credit Union Members ~$63M Annually with Vehicle Leases
Credit Union Sponsors Black Maternal Health Week Events
Sound Credit Union Announces Leadership Promotions to Drive Growth and Operational Excellence
FileInvite Launches Connected Workflows for Lending Document Collection
Intrepid Credit Union Selects Cindy Trimp as Vice President of Finance
Novo Federal Credit Union Selects George San Martin as President & CEO
Illinois Credit Union League’s Advocacy Secures Nearly $1.2 Million in Regulatory Fee Credits for State’s Credit Unions
Clearview Federal Credit Union unveils the Clearview Foundation to create positive opportunities for community members.
Intelligent Banking Solutions Announces Strategic Position Changes to Support SAFIRE-IQ Growth
EECU Sponsors Scholarships for Local Students Through Foundation for Central Schools
Baker Market Update – Week in Review: April 04, 2025
Redwood Credit Union Welcomes Gwen Oldham as Vice President of Community and Social Impact
FI CONNECT FUNDS $1 BILLION IN LOANS ITS INAUGURAL YEAR
Penlanco FCU Expands Partnership with Aurora Advantage, Signs Agreement for Online and Mobile Banking Platform
SchoolsFirst Federal Credit Union Named #1 Credit Union for Member Satisfaction by J.D. Power
OCCU PRESIDENT & CEO NEUMANN RETIRING; SCHUMACHER TO TAKE REINS
First Independent Bank Selects Square 1 Credit Suite by Suntell
PARK COMMUNITY CREDIT UNION FOUNDATION ANNOUNCES $97,960 IN GRANTS THROUGH PATHWAYS TO PROSPERITY PROGRAM
Call for Entries: LAFCU’s 2026 Write to Educate Essay Contest
LAFCU and Grassroots Giving Lansing to host entrepreneurship mixer focused on lending essentials
CUES and TruStage® Launch Leadership Pathways to Expand Access to Executive-Ready Talent Across the Credit Union System