The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Fibre Federal Credit Union Reduces HR Response Time by 95% Using Eltropy’s AI-Powered Texting Platform
Eltropy, the leading AI-powered digital conversations platform for community financial institutions (CFIs), announced today that Fibre Federal Credit Union has ...
Blue Federal Credit Union donates over $150,000 to Children’s Hospital Colorado
Blue Federal Credit Union is proud to announce a remarkable milestone in its ongoing commitment to community impact: over $150,000 ...
World’s 1st cloud-native, AI-powered, digital-era LOS
NEW YORK–(BUSINESS WIRE)–Algebrik AI Inc., a Delaware-incorporated company headquartered in New York City, pioneering the world’s 1st cloud-native, AI-powered, digital-era ...
EECU Brings Innovative Financial Education to High School Campus
More than 500 high school seniors recently participated in an interactive workshop specifically created by Educational Employees Credit Union (EECU) ...
Coastal Wealth Management Advisors Earn Awards for Outstanding Performance
Coastal Wealth Management, available through CFS*, is the recipient of five Pacesetter Awards, presented by CUSO Financial Services, L.P. This ...
SchoolsFirst FCU Celebrates 2024 Year of Giving to Children’s Miracle Network Hospitals
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
African-American Credit Union Coalition (AACUC) Awards Scholarship for Humanedge Executive Leadership Program
February 06, 2025 — The African American Credit Union Coalition (AACUC) is pleased to announce the launch of its new ...
LoneTree, TruStage™ Ventures announce investment into data analytics firm Arkatechture
PORTLAND, Maine — Arkatechture, provider of Arkalytics, a data and analytics platform for credit unions and community banks, today announced ...
United Federal Credit Union to Offer Down Payment Assistance to Mortgage Borrowers in agreement with the Arkansas Development Finance Authority
To support borrowers in reaching their homeownership goals, United Federal Credit Union (United) has partnered with the Arkansas Development Finance ...
USSFCU Welcomes Don DiMatteo as Chief Lending Officer
The United States Senate Federal Credit Union (USSFCU) is pleased to announce the appointment of Don DiMatteo as its new ...
CUNA Strategic Services Aligns With Wipfli to Provide Access to Top C-Suite Talent and Streamline Loan Reviews
CUNA Strategic Services is excited to announce their new alliance with Wipfli, a top 25 advisory and accounting firm delivering ...
Chartway Announces Promotions of Dana Brock, Kelsey Jones and Jace White
Chartway Credit Union is proud to announce the promotions of Dana Brock to vice president of credit operations & services, ...
GTE Financial Celebrates 90 Years of Service in the Tampa Bay Community
Locally owned and operated credit union, GTE Financial is thrilled to celebrate 90 years of servicing the financial needs of ...
Cumberland County FCU Announces New Hire and Multiple Promotions
Falmouth, ME (February 2025) – Cumberland County FCU (CCFCU) is pleased to announce the following team addition and employee promotions. ...
Unitus Community Credit Union Announces Partnership with The Wetlands Conservancy
Unitus Community Credit Union is proud to announce a new partnership with The Wetlands Conservancy to support the preservation and ...
Eltropy to demonstrate practical applications of generative AI for credit unions at GAC 2025
Eltropy to Feature AI-Powered Unified Conversations Platform at Governmental Affairs Conference 2025 Eltropy to demonstrate practical applications of generative AI ...
Baker Market Update – Week in Review: January 31, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
INOVA Federal Donates $510 To Church Community Services
The team at INOVA Federal recently presented a check for $510 to Church Community Services. Church Community Services aids the ...
Corporate One Presents CU Forward: Sharing Knowledge, Shaping Success on February 26, 2025
Corporate One Federal Credit Union is excited to announce CU Forward: Sharing Knowledge, Shaping Success, a dynamic half-day virtual conference ...
Sparrow and CUNA Strategic Services Unite to Empower Gen Z & Millennial Financial Futures
CUNA Strategic Services is pleased to announce its new alliance with Sparrow, a trailblazer in fintech disruption. This collaboration aims ...
Advia Credit Union Exceeds $1 Million in 2024 Giving Across Michigan, Wisconsin, and Illinois
Advia Credit Union made an extraordinary impact in 2024, contributing over $1 Million across Michigan, Wisconsin, and Illinois through its ...
Meridia Community Credit Union Signs New and Renewal Agreements with Synergent
Synergent® is thrilled to announce Meridia Community Credit Union has signed a ten-year renewal agreement with Synergent for hosted Jack ...
Elan Charitable Giving Program Surpasses $2 Million in Donations
MINNEAPOLIS — Elan Credit Card today announced $250,000 in donations across 25 communities through its philanthropic initiative, the Elan Charitable ...
Pasadena Federal Credit Union Selects Hector Martin as Chief Strategy Officer (CSO)
Pasadena, CA, January 23, 2025. Pasadena Federal Credit Union proudly announces Hector Martin as its new Chief Strategy Officer (CSO). ...
Education Foundation for California Schools Announces Grant Recipients for 2024 Applicants
The Education Foundation for California Schools, a non-profit organization created by SchoolsFirst Federal Credit Union and the Orange County Department ...
Quavo Unveils Winners of Inaugural Trust in Banking Awards
Quavo Fraud & Disputes, a trusted advisor in dispute management solutions, today announced the winners of its inaugural Trust in ...
Abbey Investment Services, LLC purchases Thein Financial, LLC
Abbey Investment Services, LLC, a wholly owned CUSO of Abbey Credit Union, announces the purchase of Thein Financial, LLC.
Redwood Credit Union Commemorates 75th Anniversary with Yearlong Celebration
Redwood Credit Union (RCU) is proud to announce its 75th anniversary with a yearlong celebration in 2025. RCU began in ...
Baker Market Update – Week in Review: January 24, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
eDOC Innovations Grows with Fourteen New Clients in Q1
eDOC added fourteen new clients in Q1 of fiscal 2025 that began in October 2024. These clients implemented one or ...
Fibre Federal Credit Union Reduces HR Response Time by 95% Using Eltropy’s AI-Powered Texting Platform
Eltropy, the leading AI-powered digital conversations platform for community financial institutions (CFIs), announced today that Fibre Federal Credit Union has ...
Blue Federal Credit Union donates over $150,000 to Children’s Hospital Colorado
Blue Federal Credit Union is proud to announce a remarkable milestone in its ongoing commitment to community impact: over $150,000 ...
World’s 1st cloud-native, AI-powered, digital-era LOS
NEW YORK–(BUSINESS WIRE)–Algebrik AI Inc., a Delaware-incorporated company headquartered in New York City, pioneering the world’s 1st cloud-native, AI-powered, digital-era ...
EECU Brings Innovative Financial Education to High School Campus
More than 500 high school seniors recently participated in an interactive workshop specifically created by Educational Employees Credit Union (EECU) ...
Coastal Wealth Management Advisors Earn Awards for Outstanding Performance
Coastal Wealth Management, available through CFS*, is the recipient of five Pacesetter Awards, presented by CUSO Financial Services, L.P. This ...
SchoolsFirst FCU Celebrates 2024 Year of Giving to Children’s Miracle Network Hospitals
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
African-American Credit Union Coalition (AACUC) Awards Scholarship for Humanedge Executive Leadership Program
February 06, 2025 — The African American Credit Union Coalition (AACUC) is pleased to announce the launch of its new ...
LoneTree, TruStage™ Ventures announce investment into data analytics firm Arkatechture
PORTLAND, Maine — Arkatechture, provider of Arkalytics, a data and analytics platform for credit unions and community banks, today announced ...
United Federal Credit Union to Offer Down Payment Assistance to Mortgage Borrowers in agreement with the Arkansas Development Finance Authority
To support borrowers in reaching their homeownership goals, United Federal Credit Union (United) has partnered with the Arkansas Development Finance ...
USSFCU Welcomes Don DiMatteo as Chief Lending Officer
The United States Senate Federal Credit Union (USSFCU) is pleased to announce the appointment of Don DiMatteo as its new ...
CUNA Strategic Services Aligns With Wipfli to Provide Access to Top C-Suite Talent and Streamline Loan Reviews
CUNA Strategic Services is excited to announce their new alliance with Wipfli, a top 25 advisory and accounting firm delivering ...
Chartway Announces Promotions of Dana Brock, Kelsey Jones and Jace White
Chartway Credit Union is proud to announce the promotions of Dana Brock to vice president of credit operations & services, ...
GTE Financial Celebrates 90 Years of Service in the Tampa Bay Community
Locally owned and operated credit union, GTE Financial is thrilled to celebrate 90 years of servicing the financial needs of ...
Cumberland County FCU Announces New Hire and Multiple Promotions
Falmouth, ME (February 2025) – Cumberland County FCU (CCFCU) is pleased to announce the following team addition and employee promotions. ...
Unitus Community Credit Union Announces Partnership with The Wetlands Conservancy
Unitus Community Credit Union is proud to announce a new partnership with The Wetlands Conservancy to support the preservation and ...
Eltropy to demonstrate practical applications of generative AI for credit unions at GAC 2025
Eltropy to Feature AI-Powered Unified Conversations Platform at Governmental Affairs Conference 2025 Eltropy to demonstrate practical applications of generative AI ...
Baker Market Update – Week in Review: January 31, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
INOVA Federal Donates $510 To Church Community Services
The team at INOVA Federal recently presented a check for $510 to Church Community Services. Church Community Services aids the ...
Corporate One Presents CU Forward: Sharing Knowledge, Shaping Success on February 26, 2025
Corporate One Federal Credit Union is excited to announce CU Forward: Sharing Knowledge, Shaping Success, a dynamic half-day virtual conference ...
Sparrow and CUNA Strategic Services Unite to Empower Gen Z & Millennial Financial Futures
CUNA Strategic Services is pleased to announce its new alliance with Sparrow, a trailblazer in fintech disruption. This collaboration aims ...
Advia Credit Union Exceeds $1 Million in 2024 Giving Across Michigan, Wisconsin, and Illinois
Advia Credit Union made an extraordinary impact in 2024, contributing over $1 Million across Michigan, Wisconsin, and Illinois through its ...
Meridia Community Credit Union Signs New and Renewal Agreements with Synergent
Synergent® is thrilled to announce Meridia Community Credit Union has signed a ten-year renewal agreement with Synergent for hosted Jack ...
Elan Charitable Giving Program Surpasses $2 Million in Donations
MINNEAPOLIS — Elan Credit Card today announced $250,000 in donations across 25 communities through its philanthropic initiative, the Elan Charitable ...
Pasadena Federal Credit Union Selects Hector Martin as Chief Strategy Officer (CSO)
Pasadena, CA, January 23, 2025. Pasadena Federal Credit Union proudly announces Hector Martin as its new Chief Strategy Officer (CSO). ...
Education Foundation for California Schools Announces Grant Recipients for 2024 Applicants
The Education Foundation for California Schools, a non-profit organization created by SchoolsFirst Federal Credit Union and the Orange County Department ...
Quavo Unveils Winners of Inaugural Trust in Banking Awards
Quavo Fraud & Disputes, a trusted advisor in dispute management solutions, today announced the winners of its inaugural Trust in ...
Abbey Investment Services, LLC purchases Thein Financial, LLC
Abbey Investment Services, LLC, a wholly owned CUSO of Abbey Credit Union, announces the purchase of Thein Financial, LLC.
Redwood Credit Union Commemorates 75th Anniversary with Yearlong Celebration
Redwood Credit Union (RCU) is proud to announce its 75th anniversary with a yearlong celebration in 2025. RCU began in ...
Baker Market Update – Week in Review: January 24, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
eDOC Innovations Grows with Fourteen New Clients in Q1
eDOC added fourteen new clients in Q1 of fiscal 2025 that began in October 2024. These clients implemented one or ...
Cloudvirga’s Loan Hub equips loan teams with modern tools for managing pipelines, tasks and borrower communication
Cloudvirga, a Stewart-owned provider of digital point-of-sale platforms for lenders, today announced the launch of its new Loan Hub for lenders seeking an optimized loan ...
One Nevada Ranked #1 Credit Union to Work for in 2025
LAS VEGAS, NV. – One Nevada Credit Union was ranked #1 nationally in the Best Credit Unions to Work For in 2025 by American Banker. Only sixty-eight credit ...
Washington State College Students Innovate at First Hackathon Hosted By Sound Credit Union and UW Tacoma
TACOMA, Wash. – Sound Credit Union (Sound) and the Milgard Center for Business Analytics at the University of Washington Tacoma (UWT) welcomed Washington State college ...
Early-Bird Registration Now Open for 2026 ALM First Financial Institute
Dallas, Texas – Registration is now open for ALM First’s 2026 Financial Institute. This must-attend, three-day event was designed to equip financial professionals with the tools and strategies ...
RCU donates $59,000 to expand access to healthy food for International Credit Union Day
More people will have food on their table thanks to the commitment of Redwood Credit Union and other credit unions.
Advia Credit Union Responds to Nationwide SNAP Benefit Reductions with Community Support
Advia Credit Union is taking action to help combat food insecurity in response to the recent nationwide reductions in Supplemental Nutrition Assistance Program (SNAP) benefits. ...