The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
SchoolsFirst FCU Extends Support and Care to Members, School Employees, and Their Communities Affected by Southern California Wildfires
SchoolsFirst Federal Credit Union today announced they are donating more than $220,000 in support of their Members and the educational ...
AccuAccount Named a Finalist in CreditUnions.com Innovation Series, Lending Category, for the Second Year in a Row
Alogent proudly announces that its AccuAccount platform has been named a finalist in CreditUnions.com’s 2025 Innovation Series, Lending Category. This ...
GTE Financial Celebrates 90 Years with the Grand Opening of New Channelside Community Financial Center
GTE Financial is thrilled to celebrate its 90th anniversary of serving the Tampa Bay community by opening its newest Community ...
CUNA Strategic Services Announces Newest Alliance Provider, Casap, to Automate Dispute Resolution
CUNA Strategic Services is pleased to announce its new alliance with Casap, a copilot and collaboration platform to automate disputes, ...
Valley First Credit Union Receives Prestigious Grant from Federal Home Loan Bank of San Francisco to Empower Underserved Communities and Drive Economic Growth in the Central Valley
MODESTO, Calif. Feb. 17, 2025 – Valley First Credit Union is pleased to announce that it has once again been awarded a significant grant from ...
Maine Highlands Federal Credit Union Renews Partnership with Synergent
Synergent® is delighted to announce Maine Highlands Federal Credit Union has signed a ten-year renewal agreement with Synergent for hosted ...
Baker Market Update – Week in Review: February 14, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Eltropy Advances Digital Lending for Credit Unions and Community Banks through its Partnership with MeridianLink
Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today announced its 100th customer integration with MeridianLink, Inc. ...
United Federal Credit Union Promotes Lisa Hansen to Branch Manager in South Bend
United Federal Credit Union (United) is pleased to announce Lisa Hansen has been promoted to Branch Manager in Indiana. Hansen ...
Coastal Credit Union Earns Four Awards from Carolinas Credit Union Foundation
Coastal Credit Union has earned four awards from the Carolinas Credit Union Foundation’s statewide awards program, recognizing remarkable and innovative ...
Royal Credit Union Selects Alogent’s Unify Platform to Streamline Back-Office Processing and Enhance Operational Efficiency
Royal Credit Union has selected Alogent’s Unify platform. The solution will support both Day 1 and Day 2 processing at ...
SchoolsFirst FCU Sponsors Bite of Reality® Financial Education Events for Students at California Schools
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
United Federal Credit Union Names New Mortgage Advisor in Rogers, AR
United Federal Credit Union (United) is pleased to announce the appointment of Rhonda Wright to Mortgage Advisor in Rogers, Arkansas. ...
Cetera Financial Institution Welcomes Mainstreet Credit Union
Cetera Financial Group, a premier financial advisor wealth hub, announced that Mainstreet Credit Union has entered into a networking agreement ...
Santa Isabel Chooses Sharetec for its Comprehensive Core System
Sharetec, a leader in core processing and digital banking technology for credit unions, announced today that Cooperativa de Ahorro y ...
EECU’s Newest Branch Has Wheels, Will Travel
EECU’s Mobile Branch delivers banking services directly to the community by traveling to areas without a financial institution nearby, making ...
Maine Credit Unions Reach New Milestone Raising $1.3 Million to End Hunger
At a special ceremony hosted by the Maine Credit Union League, the Maine Credit Unions’ Campaign for Ending Hunger announced ...
Newsweek Names Redwood Credit Union One of “America’s Best” Credit Unions
Redwood Credit Union has again been recognized by Newsweek as one of America’s Best Regional Banks and Credit Unions 2025.
Baker Market Update – Week in Review: February 07, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Fibre Federal Credit Union Reduces HR Response Time by 95% Using Eltropy’s AI-Powered Texting Platform
Eltropy, the leading AI-powered digital conversations platform for community financial institutions (CFIs), announced today that Fibre Federal Credit Union has ...
Blue Federal Credit Union donates over $150,000 to Children’s Hospital Colorado
Blue Federal Credit Union is proud to announce a remarkable milestone in its ongoing commitment to community impact: over $150,000 ...
World’s 1st cloud-native, AI-powered, digital-era LOS
NEW YORK–(BUSINESS WIRE)–Algebrik AI Inc., a Delaware-incorporated company headquartered in New York City, pioneering the world’s 1st cloud-native, AI-powered, digital-era ...
EECU Brings Innovative Financial Education to High School Campus
More than 500 high school seniors recently participated in an interactive workshop specifically created by Educational Employees Credit Union (EECU) ...
Coastal Wealth Management Advisors Earn Awards for Outstanding Performance
Coastal Wealth Management, available through CFS*, is the recipient of five Pacesetter Awards, presented by CUSO Financial Services, L.P. This ...
SchoolsFirst FCU Celebrates 2024 Year of Giving to Children’s Miracle Network Hospitals
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
African-American Credit Union Coalition (AACUC) Awards Scholarship for Humanedge Executive Leadership Program
February 06, 2025 — The African American Credit Union Coalition (AACUC) is pleased to announce the launch of its new ...
LoneTree, TruStage™ Ventures announce investment into data analytics firm Arkatechture
PORTLAND, Maine — Arkatechture, provider of Arkalytics, a data and analytics platform for credit unions and community banks, today announced ...
United Federal Credit Union to Offer Down Payment Assistance to Mortgage Borrowers in agreement with the Arkansas Development Finance Authority
To support borrowers in reaching their homeownership goals, United Federal Credit Union (United) has partnered with the Arkansas Development Finance ...
USSFCU Welcomes Don DiMatteo as Chief Lending Officer
The United States Senate Federal Credit Union (USSFCU) is pleased to announce the appointment of Don DiMatteo as its new ...
CUNA Strategic Services Aligns With Wipfli to Provide Access to Top C-Suite Talent and Streamline Loan Reviews
CUNA Strategic Services is excited to announce their new alliance with Wipfli, a top 25 advisory and accounting firm delivering ...
SchoolsFirst FCU Extends Support and Care to Members, School Employees, and Their Communities Affected by Southern California Wildfires
SchoolsFirst Federal Credit Union today announced they are donating more than $220,000 in support of their Members and the educational ...
AccuAccount Named a Finalist in CreditUnions.com Innovation Series, Lending Category, for the Second Year in a Row
Alogent proudly announces that its AccuAccount platform has been named a finalist in CreditUnions.com’s 2025 Innovation Series, Lending Category. This ...
GTE Financial Celebrates 90 Years with the Grand Opening of New Channelside Community Financial Center
GTE Financial is thrilled to celebrate its 90th anniversary of serving the Tampa Bay community by opening its newest Community ...
CUNA Strategic Services Announces Newest Alliance Provider, Casap, to Automate Dispute Resolution
CUNA Strategic Services is pleased to announce its new alliance with Casap, a copilot and collaboration platform to automate disputes, ...
Valley First Credit Union Receives Prestigious Grant from Federal Home Loan Bank of San Francisco to Empower Underserved Communities and Drive Economic Growth in the Central Valley
MODESTO, Calif. Feb. 17, 2025 – Valley First Credit Union is pleased to announce that it has once again been awarded a significant grant from ...
Maine Highlands Federal Credit Union Renews Partnership with Synergent
Synergent® is delighted to announce Maine Highlands Federal Credit Union has signed a ten-year renewal agreement with Synergent for hosted ...
Baker Market Update – Week in Review: February 14, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Eltropy Advances Digital Lending for Credit Unions and Community Banks through its Partnership with MeridianLink
Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today announced its 100th customer integration with MeridianLink, Inc. ...
United Federal Credit Union Promotes Lisa Hansen to Branch Manager in South Bend
United Federal Credit Union (United) is pleased to announce Lisa Hansen has been promoted to Branch Manager in Indiana. Hansen ...
Coastal Credit Union Earns Four Awards from Carolinas Credit Union Foundation
Coastal Credit Union has earned four awards from the Carolinas Credit Union Foundation’s statewide awards program, recognizing remarkable and innovative ...
Royal Credit Union Selects Alogent’s Unify Platform to Streamline Back-Office Processing and Enhance Operational Efficiency
Royal Credit Union has selected Alogent’s Unify platform. The solution will support both Day 1 and Day 2 processing at ...
SchoolsFirst FCU Sponsors Bite of Reality® Financial Education Events for Students at California Schools
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
United Federal Credit Union Names New Mortgage Advisor in Rogers, AR
United Federal Credit Union (United) is pleased to announce the appointment of Rhonda Wright to Mortgage Advisor in Rogers, Arkansas. ...
Cetera Financial Institution Welcomes Mainstreet Credit Union
Cetera Financial Group, a premier financial advisor wealth hub, announced that Mainstreet Credit Union has entered into a networking agreement ...
Santa Isabel Chooses Sharetec for its Comprehensive Core System
Sharetec, a leader in core processing and digital banking technology for credit unions, announced today that Cooperativa de Ahorro y ...
EECU’s Newest Branch Has Wheels, Will Travel
EECU’s Mobile Branch delivers banking services directly to the community by traveling to areas without a financial institution nearby, making ...
Maine Credit Unions Reach New Milestone Raising $1.3 Million to End Hunger
At a special ceremony hosted by the Maine Credit Union League, the Maine Credit Unions’ Campaign for Ending Hunger announced ...
Newsweek Names Redwood Credit Union One of “America’s Best” Credit Unions
Redwood Credit Union has again been recognized by Newsweek as one of America’s Best Regional Banks and Credit Unions 2025.
Baker Market Update – Week in Review: February 07, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Fibre Federal Credit Union Reduces HR Response Time by 95% Using Eltropy’s AI-Powered Texting Platform
Eltropy, the leading AI-powered digital conversations platform for community financial institutions (CFIs), announced today that Fibre Federal Credit Union has ...
Blue Federal Credit Union donates over $150,000 to Children’s Hospital Colorado
Blue Federal Credit Union is proud to announce a remarkable milestone in its ongoing commitment to community impact: over $150,000 ...
World’s 1st cloud-native, AI-powered, digital-era LOS
NEW YORK–(BUSINESS WIRE)–Algebrik AI Inc., a Delaware-incorporated company headquartered in New York City, pioneering the world’s 1st cloud-native, AI-powered, digital-era ...
EECU Brings Innovative Financial Education to High School Campus
More than 500 high school seniors recently participated in an interactive workshop specifically created by Educational Employees Credit Union (EECU) ...
Coastal Wealth Management Advisors Earn Awards for Outstanding Performance
Coastal Wealth Management, available through CFS*, is the recipient of five Pacesetter Awards, presented by CUSO Financial Services, L.P. This ...
SchoolsFirst FCU Celebrates 2024 Year of Giving to Children’s Miracle Network Hospitals
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
African-American Credit Union Coalition (AACUC) Awards Scholarship for Humanedge Executive Leadership Program
February 06, 2025 — The African American Credit Union Coalition (AACUC) is pleased to announce the launch of its new ...
LoneTree, TruStage™ Ventures announce investment into data analytics firm Arkatechture
PORTLAND, Maine — Arkatechture, provider of Arkalytics, a data and analytics platform for credit unions and community banks, today announced ...
United Federal Credit Union to Offer Down Payment Assistance to Mortgage Borrowers in agreement with the Arkansas Development Finance Authority
To support borrowers in reaching their homeownership goals, United Federal Credit Union (United) has partnered with the Arkansas Development Finance ...
USSFCU Welcomes Don DiMatteo as Chief Lending Officer
The United States Senate Federal Credit Union (USSFCU) is pleased to announce the appointment of Don DiMatteo as its new ...
CUNA Strategic Services Aligns With Wipfli to Provide Access to Top C-Suite Talent and Streamline Loan Reviews
CUNA Strategic Services is excited to announce their new alliance with Wipfli, a top 25 advisory and accounting firm delivering ...
C.A.R.E.S. in Action: Peach State FCU Completes Successful Toys for Tots Drive
Peach State FCU recently completed a successful toy drive in support of the Marine Corps Toys for Tots program. Every year, the credit union invites ...
CES Credit Union Appoints Mike Copley as President/CEO
Mount Vernon, OH, November 21, 2025. CES Credit Union has selected Mike Copley as its next President and Chief Executive Officer. Copley, who has been ...
BECU members help direct $450,000 to nonprofits through People Helping People Awards
BECU, Washington’s largest credit union, is donating $450,000 to nonprofit organizations as part of its annual People Helping People Awards. Each year, BECU invites its ...
Coastal Credit Union Collects Toys for 200 Children in Salvation Army Angel Tree Program
Coastal Credit Union announced that it collected toys for 200 children in need, in partnership with the Salvation Army Angel Tree program. Coastal hosted Angel ...
Informed.IQ Secures $63 Million from Invictus Growth Partners to Advance AI-Powered Fraud Prevention and Loan Verification
Informed.IQ, the leader in AI-powered loan verification and fraud prevention, today announced a $63 million growth equity investment from Invictus Growth Partners (“Invictus”). Trusted by ...
Vizo Financial Gives Back more than $4.8 Million to Capital Members
Recognizing the critical role its capital members played in its financial success this year, Vizo Financial Corporate Credit Union is giving back upwards of $4.8 ...