The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
United Federal Credit Union to Offer Down Payment Assistance to Mortgage Borrowers in agreement with the Arkansas Development Finance Authority
To support borrowers in reaching their homeownership goals, United Federal Credit Union (United) has partnered with the Arkansas Development Finance ...
USSFCU Welcomes Don DiMatteo as Chief Lending Officer
The United States Senate Federal Credit Union (USSFCU) is pleased to announce the appointment of Don DiMatteo as its new ...
CUNA Strategic Services Aligns With Wipfli to Provide Access to Top C-Suite Talent and Streamline Loan Reviews
CUNA Strategic Services is excited to announce their new alliance with Wipfli, a top 25 advisory and accounting firm delivering ...
Chartway Announces Promotions of Dana Brock, Kelsey Jones and Jace White
Chartway Credit Union is proud to announce the promotions of Dana Brock to vice president of credit operations & services, ...
GTE Financial Celebrates 90 Years of Service in the Tampa Bay Community
Locally owned and operated credit union, GTE Financial is thrilled to celebrate 90 years of servicing the financial needs of ...
Cumberland County FCU Announces New Hire and Multiple Promotions
Falmouth, ME (February 2025) – Cumberland County FCU (CCFCU) is pleased to announce the following team addition and employee promotions. ...
Unitus Community Credit Union Announces Partnership with The Wetlands Conservancy
Unitus Community Credit Union is proud to announce a new partnership with The Wetlands Conservancy to support the preservation and ...
Eltropy to demonstrate practical applications of generative AI for credit unions at GAC 2025
Eltropy to Feature AI-Powered Unified Conversations Platform at Governmental Affairs Conference 2025 Eltropy to demonstrate practical applications of generative AI ...
Baker Market Update – Week in Review: January 31, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
INOVA Federal Donates $510 To Church Community Services
The team at INOVA Federal recently presented a check for $510 to Church Community Services. Church Community Services aids the ...
Corporate One Presents CU Forward: Sharing Knowledge, Shaping Success on February 26, 2025
Corporate One Federal Credit Union is excited to announce CU Forward: Sharing Knowledge, Shaping Success, a dynamic half-day virtual conference ...
Sparrow and CUNA Strategic Services Unite to Empower Gen Z & Millennial Financial Futures
CUNA Strategic Services is pleased to announce its new alliance with Sparrow, a trailblazer in fintech disruption. This collaboration aims ...
Advia Credit Union Exceeds $1 Million in 2024 Giving Across Michigan, Wisconsin, and Illinois
Advia Credit Union made an extraordinary impact in 2024, contributing over $1 Million across Michigan, Wisconsin, and Illinois through its ...
Meridia Community Credit Union Signs New and Renewal Agreements with Synergent
Synergent® is thrilled to announce Meridia Community Credit Union has signed a ten-year renewal agreement with Synergent for hosted Jack ...
Elan Charitable Giving Program Surpasses $2 Million in Donations
MINNEAPOLIS — Elan Credit Card today announced $250,000 in donations across 25 communities through its philanthropic initiative, the Elan Charitable ...
Pasadena Federal Credit Union Selects Hector Martin as Chief Strategy Officer (CSO)
Pasadena, CA, January 23, 2025. Pasadena Federal Credit Union proudly announces Hector Martin as its new Chief Strategy Officer (CSO). ...
Education Foundation for California Schools Announces Grant Recipients for 2024 Applicants
The Education Foundation for California Schools, a non-profit organization created by SchoolsFirst Federal Credit Union and the Orange County Department ...
Quavo Unveils Winners of Inaugural Trust in Banking Awards
Quavo Fraud & Disputes, a trusted advisor in dispute management solutions, today announced the winners of its inaugural Trust in ...
Abbey Investment Services, LLC purchases Thein Financial, LLC
Abbey Investment Services, LLC, a wholly owned CUSO of Abbey Credit Union, announces the purchase of Thein Financial, LLC.
Redwood Credit Union Commemorates 75th Anniversary with Yearlong Celebration
Redwood Credit Union (RCU) is proud to announce its 75th anniversary with a yearlong celebration in 2025. RCU began in ...
Baker Market Update – Week in Review: January 24, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
eDOC Innovations Grows with Fourteen New Clients in Q1
eDOC added fourteen new clients in Q1 of fiscal 2025 that began in October 2024. These clients implemented one or ...
UMassFive Announces New Board Member Peter Rosskothen
UMassFive recently announced the addition of Peter Rosskothen to its Board of Directors. A seasoned business professional, Rosskothen brings over ...
Chartway Opens New Branch in Virginia Beach, Celebrates Milestone Anniversary
Chartway Credit Union celebrated the grand opening of a new location on Pacific Ave in Virginia Beach, Virginia, today. The ...
For Immediate Release: First Alliance Credit Union Selects Jake Dorsch as Chief Financial Officer (CFO)
Rochester, MN, January 22, 2025. First Alliance Credit Union is proud to announce Jake Dorsch as its new Chief Financial ...
Truliant Continues Upstate S.C. Expansion with New Branch in Mauldin
Truliant, a top 100 U.S. credit union, announced that it opened a new branch in Mauldin, S.C., as part of ...
Post Office Employees’ Credit Union (POECU) Partners with Sharetec to Streamline Operations & Improve the Member Experience
Sharetec, an innovative core processor built to support credit unions of all sizes, is excited to announce their partnership with ...
IDB Global Federal Credit Union Selects Jennifer Vinciguerra as Chief Human Resource Officer
Washington, DC – January 15, 2025 – IDB Global Federal Credit Union proudly announces Jennifer Vinciguerra as its new Chief ...
Craig Money Joins NASCUS Staff
The National Association of State Credit Union Supervisors (NASCUS) is pleased to announce the appointment of Craig Money as the ...
BCU, AVIARYAI PARTNER TO REVOLUTIONIZE MEMBER SERVICES THROUGH AI FOLLOWING HURRICANE RELIEF OUTREACH
BCU and AviaryAI are excited to announce a significant strategic partnership as BCU invests in AviaryAI, a cutting-edge AI startup ...
United Federal Credit Union to Offer Down Payment Assistance to Mortgage Borrowers in agreement with the Arkansas Development Finance Authority
To support borrowers in reaching their homeownership goals, United Federal Credit Union (United) has partnered with the Arkansas Development Finance ...
USSFCU Welcomes Don DiMatteo as Chief Lending Officer
The United States Senate Federal Credit Union (USSFCU) is pleased to announce the appointment of Don DiMatteo as its new ...
CUNA Strategic Services Aligns With Wipfli to Provide Access to Top C-Suite Talent and Streamline Loan Reviews
CUNA Strategic Services is excited to announce their new alliance with Wipfli, a top 25 advisory and accounting firm delivering ...
Chartway Announces Promotions of Dana Brock, Kelsey Jones and Jace White
Chartway Credit Union is proud to announce the promotions of Dana Brock to vice president of credit operations & services, ...
GTE Financial Celebrates 90 Years of Service in the Tampa Bay Community
Locally owned and operated credit union, GTE Financial is thrilled to celebrate 90 years of servicing the financial needs of ...
Cumberland County FCU Announces New Hire and Multiple Promotions
Falmouth, ME (February 2025) – Cumberland County FCU (CCFCU) is pleased to announce the following team addition and employee promotions. ...
Unitus Community Credit Union Announces Partnership with The Wetlands Conservancy
Unitus Community Credit Union is proud to announce a new partnership with The Wetlands Conservancy to support the preservation and ...
Eltropy to demonstrate practical applications of generative AI for credit unions at GAC 2025
Eltropy to Feature AI-Powered Unified Conversations Platform at Governmental Affairs Conference 2025 Eltropy to demonstrate practical applications of generative AI ...
Baker Market Update – Week in Review: January 31, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
INOVA Federal Donates $510 To Church Community Services
The team at INOVA Federal recently presented a check for $510 to Church Community Services. Church Community Services aids the ...
Corporate One Presents CU Forward: Sharing Knowledge, Shaping Success on February 26, 2025
Corporate One Federal Credit Union is excited to announce CU Forward: Sharing Knowledge, Shaping Success, a dynamic half-day virtual conference ...
Sparrow and CUNA Strategic Services Unite to Empower Gen Z & Millennial Financial Futures
CUNA Strategic Services is pleased to announce its new alliance with Sparrow, a trailblazer in fintech disruption. This collaboration aims ...
Advia Credit Union Exceeds $1 Million in 2024 Giving Across Michigan, Wisconsin, and Illinois
Advia Credit Union made an extraordinary impact in 2024, contributing over $1 Million across Michigan, Wisconsin, and Illinois through its ...
Meridia Community Credit Union Signs New and Renewal Agreements with Synergent
Synergent® is thrilled to announce Meridia Community Credit Union has signed a ten-year renewal agreement with Synergent for hosted Jack ...
Elan Charitable Giving Program Surpasses $2 Million in Donations
MINNEAPOLIS — Elan Credit Card today announced $250,000 in donations across 25 communities through its philanthropic initiative, the Elan Charitable ...
Pasadena Federal Credit Union Selects Hector Martin as Chief Strategy Officer (CSO)
Pasadena, CA, January 23, 2025. Pasadena Federal Credit Union proudly announces Hector Martin as its new Chief Strategy Officer (CSO). ...
Education Foundation for California Schools Announces Grant Recipients for 2024 Applicants
The Education Foundation for California Schools, a non-profit organization created by SchoolsFirst Federal Credit Union and the Orange County Department ...
Quavo Unveils Winners of Inaugural Trust in Banking Awards
Quavo Fraud & Disputes, a trusted advisor in dispute management solutions, today announced the winners of its inaugural Trust in ...
Abbey Investment Services, LLC purchases Thein Financial, LLC
Abbey Investment Services, LLC, a wholly owned CUSO of Abbey Credit Union, announces the purchase of Thein Financial, LLC.
Redwood Credit Union Commemorates 75th Anniversary with Yearlong Celebration
Redwood Credit Union (RCU) is proud to announce its 75th anniversary with a yearlong celebration in 2025. RCU began in ...
Baker Market Update – Week in Review: January 24, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
eDOC Innovations Grows with Fourteen New Clients in Q1
eDOC added fourteen new clients in Q1 of fiscal 2025 that began in October 2024. These clients implemented one or ...
UMassFive Announces New Board Member Peter Rosskothen
UMassFive recently announced the addition of Peter Rosskothen to its Board of Directors. A seasoned business professional, Rosskothen brings over ...
Chartway Opens New Branch in Virginia Beach, Celebrates Milestone Anniversary
Chartway Credit Union celebrated the grand opening of a new location on Pacific Ave in Virginia Beach, Virginia, today. The ...
For Immediate Release: First Alliance Credit Union Selects Jake Dorsch as Chief Financial Officer (CFO)
Rochester, MN, January 22, 2025. First Alliance Credit Union is proud to announce Jake Dorsch as its new Chief Financial ...
Truliant Continues Upstate S.C. Expansion with New Branch in Mauldin
Truliant, a top 100 U.S. credit union, announced that it opened a new branch in Mauldin, S.C., as part of ...
Post Office Employees’ Credit Union (POECU) Partners with Sharetec to Streamline Operations & Improve the Member Experience
Sharetec, an innovative core processor built to support credit unions of all sizes, is excited to announce their partnership with ...
IDB Global Federal Credit Union Selects Jennifer Vinciguerra as Chief Human Resource Officer
Washington, DC – January 15, 2025 – IDB Global Federal Credit Union proudly announces Jennifer Vinciguerra as its new Chief ...
Craig Money Joins NASCUS Staff
The National Association of State Credit Union Supervisors (NASCUS) is pleased to announce the appointment of Craig Money as the ...
BCU, AVIARYAI PARTNER TO REVOLUTIONIZE MEMBER SERVICES THROUGH AI FOLLOWING HURRICANE RELIEF OUTREACH
BCU and AviaryAI are excited to announce a significant strategic partnership as BCU invests in AviaryAI, a cutting-edge AI startup ...
From Excellence to Legacy: CUES Names 2025 Award Honorees and Hall of Fame Inductee
CUES is proud to announce this year’s distinguished award recipients, celebrating visionary leaders and one exceptional credit union redefining excellence and inspiring the movement’s next ...
Maine Credit Unions Surpass October Fundraising Goal to Fight Food Insecurity
October marked the return of Maine Credit Unions’ Campaign for Ending Hunger’s annual $100,000 Ending Hunger Challenge. The result was a record-breaking success, with credit ...
EECU Celebrates Fresno County Educator of the Year Awards
FRESNO, Calif. (Nov. 21, 2025) – Educational Employees Credit Union (EECU) partnered once again with the Fresno County Superintendent of Schools to celebrate exceptional educators ...
Baker Market Update – Week in Review: November 21, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic developments.
SchoolsFirst Federal Credit Union Wins Three Awards from the Marketing Association of Credit Unions
SchoolsFirst FCU was recognized with three MAC Awards this year for standout digital, direct mail, and in-branch campaigns. Each delivered major results, including a 43 ...
ebankIT and Alogent join forces to transform digital banking and payments for financial institutions
ebankIT, a global digital banking solutions provider for community financial institutions, announced a strategic partnership with Alogent, a global leader in banking and financial services ...