The Member Story Project

The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.

They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.

Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.

The Member Story Project is sponsored by Callahan & Associates
Making A Difference

Elan Charitable Giving Program Surpasses $2 Million in Donations

MINNEAPOLIS — Elan Credit Card today announced $250,000 in donations across 25 communities through its philanthropic initiative, the Elan Charitable ...
Personnel Promotions

Pasadena Federal Credit Union Selects Hector Martin as Chief Strategy Officer (CSO)

Pasadena, CA, January 23, 2025. Pasadena Federal Credit Union proudly announces Hector Martin as its new Chief Strategy Officer (CSO). ...
Making A Difference

Education Foundation for California Schools Announces Grant Recipients for 2024 Applicants

The Education Foundation for California Schools, a non-profit organization created by SchoolsFirst Federal Credit Union and the Orange County Department ...
Strategic Partnerships

Quavo Unveils Winners of Inaugural Trust in Banking Awards

Quavo Fraud & Disputes, a trusted advisor in dispute management solutions, today announced the winners of its inaugural Trust in ...
Strategic Partnerships

Abbey Investment Services, LLC purchases Thein Financial, LLC

Abbey Investment Services, LLC, a wholly owned CUSO of Abbey Credit Union, announces the purchase of Thein Financial, LLC.
Marketing

Redwood Credit Union Commemorates 75th Anniversary with Yearlong Celebration

Redwood Credit Union (RCU) is proud to announce its 75th anniversary with a yearlong celebration in 2025. RCU began in ...
Industry Analysis & Trends

Baker Market Update – Week in Review: January 24, 2025

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Other

eDOC Innovations Grows with Fourteen New Clients in Q1

eDOC added fourteen new clients in Q1 of fiscal 2025 that began in October 2024. These clients implemented one or ...
Personnel Promotions

UMassFive Announces New Board Member Peter Rosskothen

UMassFive recently announced the addition of Peter Rosskothen to its Board of Directors. A seasoned business professional, Rosskothen brings over ...
Making A Difference

Chartway Opens New Branch in Virginia Beach, Celebrates Milestone Anniversary

Chartway Credit Union celebrated the grand opening of a new location on Pacific Ave in Virginia Beach, Virginia, today. The ...
Personnel Promotions

For Immediate Release: First Alliance Credit Union Selects Jake Dorsch as Chief Financial Officer (CFO)

Rochester, MN, January 22, 2025. First Alliance Credit Union is proud to announce Jake Dorsch as its new Chief Financial ...
Other

Truliant Continues Upstate S.C. Expansion with New Branch in Mauldin

Truliant, a top 100 U.S. credit union, announced that it opened a new branch in Mauldin, S.C., as part of ...
Strategic Partnerships

Post Office Employees’ Credit Union (POECU) Partners with Sharetec to Streamline Operations & Improve the Member Experience

Sharetec, an innovative core processor built to support credit unions of all sizes, is excited to announce their partnership with ...
Personnel Promotions

IDB Global Federal Credit Union Selects Jennifer Vinciguerra as Chief Human Resource Officer

Washington, DC – January 15, 2025 – IDB Global Federal Credit Union proudly announces Jennifer Vinciguerra as its new Chief ...
Personnel Promotions

Craig Money Joins NASCUS Staff

The National Association of State Credit Union Supervisors (NASCUS) is pleased to announce the appointment of Craig Money as the ...
Strategic Partnerships

BCU, AVIARYAI PARTNER TO REVOLUTIONIZE MEMBER SERVICES THROUGH AI FOLLOWING HURRICANE RELIEF OUTREACH

BCU and AviaryAI are excited to announce a significant strategic partnership as BCU invests in AviaryAI, a cutting-edge AI startup ...
Other

ELGA Credit Union and COPOCO Community Credit Union Announce Intent to Merge

The Board of Directors and leadership teams of ELGA Credit Union (ELGA CU) and COPOCO Community Credit Union (COPOCO) are ...
Industry Analysis & Trends

Baker Market Update – Week in Review: January 17, 2025

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Industry Analysis & Trends

Wipfli State of credit unions 2025 research report

Compared to prior years, credit unions are more concerned about the economy and regulation — but they still project growth ...
Other

Milestone: Corporate One Federal Credit Union Celebrates Connecting More Than 50 Credit Unions to Immediate Payment Rails in 2024

Corporate One Federal Credit Union announced today that it connected 48 credit unions to the RTP network and six credit ...
Personnel Promotions

UMassFive Announce Management Promotions

UMassFive is excited to announce three recent management promotions. Brittany Ward has been promoted to Senior Branch Manager of the ...
New Product Releases

Corporate Central Announces Corporate Certificates Now Available in Beastro

Corporate Central is thrilled to announce that Corporate Certificates are now live in Beastro, the corporate’s innovative platform for seamless ...
Marketing

Gulf Winds Credit Union Opens 2025-26 Scholarship Program

Gulf Winds is pleased to announce the opening of its 2025-2026 Scholarship Program, available to members and their relatives.
Personnel Promotions

Coastal Credit Union Hires Bryan Sherrick, Chief Risk Officer & General Counsel

In his role, Sherrick is tasked with building an enterprise-wide risk management function that will deliver an exceptional member experience ...
Other

BECU to Open New Locations in Kirkland and Stanwood, Washington in 2025

BECU, Washington’s largest credit union, will open new locations in Kirkland and Stanwood, expanding financial services for members in the ...
Strategic Partnerships

myCUmortgage is Thrilled to Announce New Partnerships with Three Credit Unions

New Q4 partner agreements bring myCUmortgage’s total to 18 new credit union partnerships in 2024
Charity Events

The team at INOVA Federal recently presented a check for $3,000 to the American Cancer Society.

The team at INOVA Federal recently presented a check for $3,000 to the American Cancer Society. The funds were a ...
Personnel Promotions

Justin Quainton joins LAFCU as commercial lending officer

LANSING, Mich. — LAFCU welcomes Justin Quainton as commercial lending officer, a strategic addition to its team that highlights the credit union’s commitment to serving ...
Other

Credit Unions Vs. Banks: A Comprehensive Industry Analysis

Callahan & Associates invites credit union professionals and industry stakeholders to join an exclusive webinar that delves into the critical ...
Other

Pennsylvania Department of Banking and Securities Receives NASCUS Reaccreditation

The National Association of State Credit Union Supervisors (NASCUS) is pleased to announce that the Pennsylvania Department of Banking and ...
Making A Difference

Elan Charitable Giving Program Surpasses $2 Million in Donations

MINNEAPOLIS — Elan Credit Card today announced $250,000 in donations across 25 communities through its philanthropic initiative, the Elan Charitable ...
Personnel Promotions

Pasadena Federal Credit Union Selects Hector Martin as Chief Strategy Officer (CSO)

Pasadena, CA, January 23, 2025. Pasadena Federal Credit Union proudly announces Hector Martin as its new Chief Strategy Officer (CSO). ...
Making A Difference

Education Foundation for California Schools Announces Grant Recipients for 2024 Applicants

The Education Foundation for California Schools, a non-profit organization created by SchoolsFirst Federal Credit Union and the Orange County Department ...
Strategic Partnerships

Quavo Unveils Winners of Inaugural Trust in Banking Awards

Quavo Fraud & Disputes, a trusted advisor in dispute management solutions, today announced the winners of its inaugural Trust in ...
Strategic Partnerships

Abbey Investment Services, LLC purchases Thein Financial, LLC

Abbey Investment Services, LLC, a wholly owned CUSO of Abbey Credit Union, announces the purchase of Thein Financial, LLC.
Marketing

Redwood Credit Union Commemorates 75th Anniversary with Yearlong Celebration

Redwood Credit Union (RCU) is proud to announce its 75th anniversary with a yearlong celebration in 2025. RCU began in ...
Industry Analysis & Trends

Baker Market Update – Week in Review: January 24, 2025

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Other

eDOC Innovations Grows with Fourteen New Clients in Q1

eDOC added fourteen new clients in Q1 of fiscal 2025 that began in October 2024. These clients implemented one or ...
Personnel Promotions

UMassFive Announces New Board Member Peter Rosskothen

UMassFive recently announced the addition of Peter Rosskothen to its Board of Directors. A seasoned business professional, Rosskothen brings over ...
Making A Difference

Chartway Opens New Branch in Virginia Beach, Celebrates Milestone Anniversary

Chartway Credit Union celebrated the grand opening of a new location on Pacific Ave in Virginia Beach, Virginia, today. The ...
Personnel Promotions

For Immediate Release: First Alliance Credit Union Selects Jake Dorsch as Chief Financial Officer (CFO)

Rochester, MN, January 22, 2025. First Alliance Credit Union is proud to announce Jake Dorsch as its new Chief Financial ...
Other

Truliant Continues Upstate S.C. Expansion with New Branch in Mauldin

Truliant, a top 100 U.S. credit union, announced that it opened a new branch in Mauldin, S.C., as part of ...
Strategic Partnerships

Post Office Employees’ Credit Union (POECU) Partners with Sharetec to Streamline Operations & Improve the Member Experience

Sharetec, an innovative core processor built to support credit unions of all sizes, is excited to announce their partnership with ...
Personnel Promotions

IDB Global Federal Credit Union Selects Jennifer Vinciguerra as Chief Human Resource Officer

Washington, DC – January 15, 2025 – IDB Global Federal Credit Union proudly announces Jennifer Vinciguerra as its new Chief ...
Personnel Promotions

Craig Money Joins NASCUS Staff

The National Association of State Credit Union Supervisors (NASCUS) is pleased to announce the appointment of Craig Money as the ...
Strategic Partnerships

BCU, AVIARYAI PARTNER TO REVOLUTIONIZE MEMBER SERVICES THROUGH AI FOLLOWING HURRICANE RELIEF OUTREACH

BCU and AviaryAI are excited to announce a significant strategic partnership as BCU invests in AviaryAI, a cutting-edge AI startup ...
Other

ELGA Credit Union and COPOCO Community Credit Union Announce Intent to Merge

The Board of Directors and leadership teams of ELGA Credit Union (ELGA CU) and COPOCO Community Credit Union (COPOCO) are ...
Industry Analysis & Trends

Baker Market Update – Week in Review: January 17, 2025

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Industry Analysis & Trends

Wipfli State of credit unions 2025 research report

Compared to prior years, credit unions are more concerned about the economy and regulation — but they still project growth ...
Other

Milestone: Corporate One Federal Credit Union Celebrates Connecting More Than 50 Credit Unions to Immediate Payment Rails in 2024

Corporate One Federal Credit Union announced today that it connected 48 credit unions to the RTP network and six credit ...
Personnel Promotions

UMassFive Announce Management Promotions

UMassFive is excited to announce three recent management promotions. Brittany Ward has been promoted to Senior Branch Manager of the ...
New Product Releases

Corporate Central Announces Corporate Certificates Now Available in Beastro

Corporate Central is thrilled to announce that Corporate Certificates are now live in Beastro, the corporate’s innovative platform for seamless ...
Marketing

Gulf Winds Credit Union Opens 2025-26 Scholarship Program

Gulf Winds is pleased to announce the opening of its 2025-2026 Scholarship Program, available to members and their relatives.
Personnel Promotions

Coastal Credit Union Hires Bryan Sherrick, Chief Risk Officer & General Counsel

In his role, Sherrick is tasked with building an enterprise-wide risk management function that will deliver an exceptional member experience ...
Other

BECU to Open New Locations in Kirkland and Stanwood, Washington in 2025

BECU, Washington’s largest credit union, will open new locations in Kirkland and Stanwood, expanding financial services for members in the ...
Strategic Partnerships

myCUmortgage is Thrilled to Announce New Partnerships with Three Credit Unions

New Q4 partner agreements bring myCUmortgage’s total to 18 new credit union partnerships in 2024
Charity Events

The team at INOVA Federal recently presented a check for $3,000 to the American Cancer Society.

The team at INOVA Federal recently presented a check for $3,000 to the American Cancer Society. The funds were a ...
Personnel Promotions

Justin Quainton joins LAFCU as commercial lending officer

LANSING, Mich. — LAFCU welcomes Justin Quainton as commercial lending officer, a strategic addition to its team that highlights the credit union’s commitment to serving ...
Other

Credit Unions Vs. Banks: A Comprehensive Industry Analysis

Callahan & Associates invites credit union professionals and industry stakeholders to join an exclusive webinar that delves into the critical ...
Other

Pennsylvania Department of Banking and Securities Receives NASCUS Reaccreditation

The National Association of State Credit Union Supervisors (NASCUS) is pleased to announce that the Pennsylvania Department of Banking and ...

Redwood Credit Union and SchoolsFirst Federal Credit Union Host an International Delegation of Industry Leaders

TUSTIN, Calif. (Nov. 14, 2025) – Redwood Credit Union in Northern California and SchoolsFirst Federal Credit Union in Southern California welcomed more than 40 credit ...

Baker Market Update – Week in Review: November 14, 2025

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic developments.

Cloudvirga’s Loan Hub equips loan teams with modern tools for managing pipelines, tasks and borrower communication

Cloudvirga, a Stewart-owned provider of digital point-of-sale platforms for lenders, today announced the launch of its new Loan Hub for lenders seeking an optimized loan ...

One Nevada Ranked #1 Credit Union to Work for in 2025

LAS VEGAS, NV. – One Nevada Credit Union was ranked #1 nationally in the Best Credit Unions to Work For in 2025 by American Banker. Only sixty-eight credit ...

Washington State College Students Innovate at First Hackathon Hosted By Sound Credit Union and UW Tacoma

TACOMA, Wash. – Sound Credit Union (Sound) and the Milgard Center for Business Analytics at the University of Washington Tacoma (UWT) welcomed Washington State college ...

Early-Bird Registration Now Open for 2026 ALM First Financial Institute

Dallas, Texas – Registration is now open for ALM First’s 2026 Financial Institute. This must-attend, three-day event was designed to equip financial professionals with the tools and strategies ...
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