The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Homeownership Education Sparks Generational Change
A member successfully used GLCU’s homebuyer education and counseling program to reach her goal of becoming a first-time homeowner. She wanted a two-flat unit for her and her daughters. She wanted control over her living comfort. GLCU worked with the member to set a budget, improve her credit, and change her behavior. She eventually was […]
A Twinkie Can Save A Life
A TDECU Member sent us this heartwarming letter: “I came to the bank to do my usual business on Thursday morning. Rocio was a wonderful person. It was my birthday and she gave me a Hostess Twinkie as a small gift. I am an insulin-dependent diabetic, and I was doing some charity work when my […]
Marine Hockey Team Builds Brotherhood
Navy Federal Credit Union
Marine Tyler Bluder revived a Marine Corps hockey team in 2016 to reconnect veterans through the sport they love. Now, the team — made up of Marines, Navy Corpsmen, and active-duty service members from across the globe — heads into the season with deeper bonds and stronger support, thanks in part to Navy Federal Credit […]
Helping Members Achieve Business Dreams
Navy Federal Credit Union
Bruce Reschke discovered his passion for hands-on work at 16, when he got a summer job at an electric motor repair shop in Jacksonville, FL. Over nearly three decades, Bruce climbed the corporate ladder, eventually making his way to a sales position at Westside Electric, a veteran-owned company that offers electric motor repairs, new motor sales, […]
Compassion Meets Credit
Our call center representative, Marcela, helped a non-member trying to take over his ill brother’s auto loan. When the member passed away without a will, Marcela coordinated with our collections team to pause repossession and support the grieving family. She then helped the sister become a member and secure a personal loan to retain the […]
From Transaction To Connection
Western Vista Federal Credit Union
This summer, one of our members stopped by the branch to make a quick deposit. As we chatted, she mentioned that she’d just finished her last round of chemotherapy. Her whole face lit up when she said it. You could feel the joy radiating from her. I congratulated her, and she smiled, her voice catching […]
Indiana Members Credit Union Contributes $10,000 to Caroline Symmes Children’s Cancer Endowment for Cancer Awareness Card
State Employees’ Credit Union Announces 2025 Community Shred Day Events
Baker Market Update – Week in Review: March 14, 2025
A Tribute to Ed Fox: Honoring the Life and Leadership of Mid-Atlantic Corporate’s Former CEO
Unitus Community Credit Union Celebrates Former Board Chair’s Induction to AACUC Hall of Fame
Unitus Community Credit Union Celebrates International Community Heart Award Winners
BCU PRESIDENT, CEO MIKE VALENTINE RECOGNIZED WITH HERB WEGNER MEMORIAL AWARD, THE CREDIT UNION MOVEMENT’S HIGHEST NATIONAL HONOR
Rivermark Donates $3 Million to Rebuilding Together PNW
LGE Community Credit Union honored with MemberXP ‘Best of the Best’ Award
Vizo Financial Wins Third Consecutive Gallup Exceptional Workplace Award
Envisant Acquires IronSafe Software System
ORIGENCE ANNOUNCES GENERAL BRADFORD SHWEDO AS A KEYNOTE SPEAKER FOR LENDING TECH LIVE ’25 CONFERENCE
Chartway Ventures Welcomes Jennifer Addabbo and Samantha Paxson to Board
Boiling Springs Branch is Truliant’s Latest in Upstate S.C. Expansion
USSFCU Hosts Kenyan Delegation for Insightful Discussion on Global Financial Cooperation
Southeast Financial Credit Union Signs New Core Agreement with Synergent
EECU Sponsors Disaster Preparedness Workshop
FORUM Credit Union Selects CULA Vehicle Leasing Program
Service One Credit Union Announces Matt Hutcheson as Chief Financial Officer
LAFCU expands finance team with two new appointments
Deadline nears for LAFCU essay contest offering $20K in scholarships
EECU Crowned Best Credit Union and Home Loans in North SLO County
Baker Market Update – Week in Review: March 07, 2025
Jon Looman joins LAFCU as vice president of facilities
LAFCU wins national award for Shields Up! Phase Two in SIAA competition
New Book Helps Credit Unions Drive Purpose-Driven Growth
LGE Community Credit Union recognized with 2024 Gold Level Cigna Healthy Workforce Designation
SchoolsFirst FCU Enhances Partnership with Los Rios Community College District
United Federal Credit Union Names Josh Munoz Mortgage Advisor in Fort Smith
GTE Financial Celebrates 90th Anniversary with Exclusive Offers and Exciting Events for Tampa Bay Lightning Fans
Indiana Members Credit Union Contributes $10,000 to Caroline Symmes Children’s Cancer Endowment for Cancer Awareness Card
State Employees’ Credit Union Announces 2025 Community Shred Day Events
Baker Market Update – Week in Review: March 14, 2025
A Tribute to Ed Fox: Honoring the Life and Leadership of Mid-Atlantic Corporate’s Former CEO
Unitus Community Credit Union Celebrates Former Board Chair’s Induction to AACUC Hall of Fame
Unitus Community Credit Union Celebrates International Community Heart Award Winners
BCU PRESIDENT, CEO MIKE VALENTINE RECOGNIZED WITH HERB WEGNER MEMORIAL AWARD, THE CREDIT UNION MOVEMENT’S HIGHEST NATIONAL HONOR
Rivermark Donates $3 Million to Rebuilding Together PNW
LGE Community Credit Union honored with MemberXP ‘Best of the Best’ Award
Vizo Financial Wins Third Consecutive Gallup Exceptional Workplace Award
Envisant Acquires IronSafe Software System
ORIGENCE ANNOUNCES GENERAL BRADFORD SHWEDO AS A KEYNOTE SPEAKER FOR LENDING TECH LIVE ’25 CONFERENCE
Chartway Ventures Welcomes Jennifer Addabbo and Samantha Paxson to Board
Boiling Springs Branch is Truliant’s Latest in Upstate S.C. Expansion
USSFCU Hosts Kenyan Delegation for Insightful Discussion on Global Financial Cooperation
Southeast Financial Credit Union Signs New Core Agreement with Synergent
EECU Sponsors Disaster Preparedness Workshop
FORUM Credit Union Selects CULA Vehicle Leasing Program
Service One Credit Union Announces Matt Hutcheson as Chief Financial Officer
LAFCU expands finance team with two new appointments
Deadline nears for LAFCU essay contest offering $20K in scholarships
EECU Crowned Best Credit Union and Home Loans in North SLO County
Baker Market Update – Week in Review: March 07, 2025
Jon Looman joins LAFCU as vice president of facilities
LAFCU wins national award for Shields Up! Phase Two in SIAA competition
New Book Helps Credit Unions Drive Purpose-Driven Growth
LGE Community Credit Union recognized with 2024 Gold Level Cigna Healthy Workforce Designation
SchoolsFirst FCU Enhances Partnership with Los Rios Community College District
United Federal Credit Union Names Josh Munoz Mortgage Advisor in Fort Smith
GTE Financial Celebrates 90th Anniversary with Exclusive Offers and Exciting Events for Tampa Bay Lightning Fans
13 families celebrate the new year in new homes thanks to RCU Community Fund’s Down Payment Assistance program
Vizo Financial Recaps Successful Year of Credit Union Education in 2025
Newsweek Names SchoolsFirst Federal Credit Union One of America’s Best Regional Banks & Credit Unions in 2026
Elan Charitable Giving Celebrates 5 Years with $250,000 in Donations
One Nevada Announces Promotions for Five Leaders
eDOC REPORTS ADOPTION GROWTH ACROSS DOCUMENT IMAGING AND eDOCSignature PLATFORMS