The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Nobody Else Came But Her
Navy Federal Credit Union
Navy Federal Credit Union is known for safeguarding its members’ financial health — but for Angelo Stone, the credit union’s care extended far beyond the expected. A loyal member since Navy Federal protected him from fraud years ago, Stone’s appreciation deepened last fall when assistant branch manager Joi Parker came to his rescue during a […]
Every Moment Matters — And These Belong To Blue
After the devastating loss of their son, Doug and Ramona were faced with overwhelming decisions and expenses. Thankfully, Lou from Blue stepped in — not just as a professional, but as a friend. From notarizing documents to helping with final arrangements, Lou supported them with dignity and heartfelt care. It’s this kind of service that […]
Five Generations, One Credit Union
Signet Federal Credit Union
It started in 1988, when one family member opened a single account at Signet Federal Credit Union. Nearly four decades later, that single account has grown into 22 accounts spanning five generations. Signet has been a part of major milestone, from first cars to dream cars, home remodels to farm equipment, consolidations to investments, and […]
Why I Love Securityplus FCU
I’ve been a member of Securityplus Federal Credit Union since 2013, and the credit union has consistently protected my financial interests. On several occasions, creditors claimed they had not received my payments. However, each time, I was able to visit the credit union, where staff provided all the necessary proof and payment trace information. Thanks […]
Driven By Dreams. Supported By Western Vista.
Western Vista Federal Credit Union
Juan arrived from Mexico searching for the American dream. He spent decades in the United States on a work visa and met Nathan, a member of our team, through his landscaping business. Nathan manages Western Vista’s indirect lending program and is bilingual. Juan speaks English, but like many non-native speakers, he is more comfortable speaking […]
One Member’s Journey From Betrayal To Hope
Several years ago, I had an elderly member reach out to me because his account balances were much lower than he believed they should have been. He was very upset and was asking for assistance. He wanted to go back almost five years on his account to find out where his money went. He pleaded […]
LGE Community Credit Union honored with MemberXP ‘Best of the Best’ Award
Vizo Financial Wins Third Consecutive Gallup Exceptional Workplace Award
Envisant Acquires IronSafe Software System
ORIGENCE ANNOUNCES GENERAL BRADFORD SHWEDO AS A KEYNOTE SPEAKER FOR LENDING TECH LIVE ’25 CONFERENCE
Chartway Ventures Welcomes Jennifer Addabbo and Samantha Paxson to Board
Boiling Springs Branch is Truliant’s Latest in Upstate S.C. Expansion
USSFCU Hosts Kenyan Delegation for Insightful Discussion on Global Financial Cooperation
Southeast Financial Credit Union Signs New Core Agreement with Synergent
EECU Sponsors Disaster Preparedness Workshop
FORUM Credit Union Selects CULA Vehicle Leasing Program
Service One Credit Union Announces Matt Hutcheson as Chief Financial Officer
LAFCU expands finance team with two new appointments
Deadline nears for LAFCU essay contest offering $20K in scholarships
EECU Crowned Best Credit Union and Home Loans in North SLO County
Baker Market Update – Week in Review: March 07, 2025
Jon Looman joins LAFCU as vice president of facilities
LAFCU wins national award for Shields Up! Phase Two in SIAA competition
New Book Helps Credit Unions Drive Purpose-Driven Growth
LGE Community Credit Union recognized with 2024 Gold Level Cigna Healthy Workforce Designation
SchoolsFirst FCU Enhances Partnership with Los Rios Community College District
United Federal Credit Union Names Josh Munoz Mortgage Advisor in Fort Smith
GTE Financial Celebrates 90th Anniversary with Exclusive Offers and Exciting Events for Tampa Bay Lightning Fans
Intelligent Banking Solutions Launches SAFIRE-IQ
Unitus Community Credit Union Earns LEED Certification for Tigard Facility
Cloudvirga completes enhanced integration with ICE Mortgage Technology
IntelliTrade Open Banking partners with Infintegration to facilitate Open Banking Integration to Core Systems and Software
United Federal Credit Union to Offer Down Payment Assistance to Indiana Mortgage Borrowers
TriVerity Announces Collection Academy 2025
Origence’s eContracting Solution to Streamline Indirect Auto Financing for Credit Unions
TruPartner Credit Union Elevates Member Experience by Launching Buy Now, Pay Later
LGE Community Credit Union honored with MemberXP ‘Best of the Best’ Award
Vizo Financial Wins Third Consecutive Gallup Exceptional Workplace Award
Envisant Acquires IronSafe Software System
ORIGENCE ANNOUNCES GENERAL BRADFORD SHWEDO AS A KEYNOTE SPEAKER FOR LENDING TECH LIVE ’25 CONFERENCE
Chartway Ventures Welcomes Jennifer Addabbo and Samantha Paxson to Board
Boiling Springs Branch is Truliant’s Latest in Upstate S.C. Expansion
USSFCU Hosts Kenyan Delegation for Insightful Discussion on Global Financial Cooperation
Southeast Financial Credit Union Signs New Core Agreement with Synergent
EECU Sponsors Disaster Preparedness Workshop
FORUM Credit Union Selects CULA Vehicle Leasing Program
Service One Credit Union Announces Matt Hutcheson as Chief Financial Officer
LAFCU expands finance team with two new appointments
Deadline nears for LAFCU essay contest offering $20K in scholarships
EECU Crowned Best Credit Union and Home Loans in North SLO County
Baker Market Update – Week in Review: March 07, 2025
Jon Looman joins LAFCU as vice president of facilities
LAFCU wins national award for Shields Up! Phase Two in SIAA competition
New Book Helps Credit Unions Drive Purpose-Driven Growth
LGE Community Credit Union recognized with 2024 Gold Level Cigna Healthy Workforce Designation
SchoolsFirst FCU Enhances Partnership with Los Rios Community College District
United Federal Credit Union Names Josh Munoz Mortgage Advisor in Fort Smith
GTE Financial Celebrates 90th Anniversary with Exclusive Offers and Exciting Events for Tampa Bay Lightning Fans
Intelligent Banking Solutions Launches SAFIRE-IQ
Unitus Community Credit Union Earns LEED Certification for Tigard Facility
Cloudvirga completes enhanced integration with ICE Mortgage Technology
IntelliTrade Open Banking partners with Infintegration to facilitate Open Banking Integration to Core Systems and Software
United Federal Credit Union to Offer Down Payment Assistance to Indiana Mortgage Borrowers
TriVerity Announces Collection Academy 2025
Origence’s eContracting Solution to Streamline Indirect Auto Financing for Credit Unions
TruPartner Credit Union Elevates Member Experience by Launching Buy Now, Pay Later
Will Valadez Earns SPHR Credential, Advancing Strategic HR Leadership at Corporate Central
Registration Now Open for ALM First’s 2026 Derivatives Symposium
Corporate One Successfully Closes Inaugural Multi-Seller Prime Auto Securitization
Newsweek names Redwood Credit Union one of America’s Best Credit Unions for third year in a row
SchoolsFirst Federal Credit Union Lowers Down Payment Requirements to Expand Mortgage Access for School Employees
Corporate Central Supercharges Business Onboarding with Next Generation Verification, powered by Middesk, in Beastro