The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Moving Members Out Of A Debt Cycle
California Credit Union
A member reached out to us feeling overwhelmed by mounting credit card debt. With interest rates ranging from 17.99% to 27%, her minimum payments barely made a dent, keeping her trapped in a cycle of high-interest debt. After listening to her concerns and reviewing her situation, our team suggested a personal loan to consolidate her […]
Homeownership Education Sparks Generational Change
A member successfully used GLCU’s homebuyer education and counseling program to reach her goal of becoming a first-time homeowner. She wanted a two-flat unit for her and her daughters. She wanted control over her living comfort. GLCU worked with the member to set a budget, improve her credit, and change her behavior. She eventually was […]
A Twinkie Can Save A Life
A TDECU Member sent us this heartwarming letter: “I came to the bank to do my usual business on Thursday morning. Rocio was a wonderful person. It was my birthday and she gave me a Hostess Twinkie as a small gift. I am an insulin-dependent diabetic, and I was doing some charity work when my […]
Marine Hockey Team Builds Brotherhood
Navy Federal Credit Union
Marine Tyler Bluder revived a Marine Corps hockey team in 2016 to reconnect veterans through the sport they love. Now, the team — made up of Marines, Navy Corpsmen, and active-duty service members from across the globe — heads into the season with deeper bonds and stronger support, thanks in part to Navy Federal Credit […]
Helping Members Achieve Business Dreams
Navy Federal Credit Union
Bruce Reschke discovered his passion for hands-on work at 16, when he got a summer job at an electric motor repair shop in Jacksonville, FL. Over nearly three decades, Bruce climbed the corporate ladder, eventually making his way to a sales position at Westside Electric, a veteran-owned company that offers electric motor repairs, new motor sales, […]
Compassion Meets Credit
Our call center representative, Marcela, helped a non-member trying to take over his ill brother’s auto loan. When the member passed away without a will, Marcela coordinated with our collections team to pause repossession and support the grieving family. She then helped the sister become a member and secure a personal loan to retain the […]
USSFCU Hosts Kenyan Delegation for Insightful Discussion on Global Financial Cooperation
Southeast Financial Credit Union Signs New Core Agreement with Synergent
EECU Sponsors Disaster Preparedness Workshop
FORUM Credit Union Selects CULA Vehicle Leasing Program
Service One Credit Union Announces Matt Hutcheson as Chief Financial Officer
LAFCU expands finance team with two new appointments
Deadline nears for LAFCU essay contest offering $20K in scholarships
EECU Crowned Best Credit Union and Home Loans in North SLO County
Baker Market Update – Week in Review: March 07, 2025
Jon Looman joins LAFCU as vice president of facilities
LAFCU wins national award for Shields Up! Phase Two in SIAA competition
New Book Helps Credit Unions Drive Purpose-Driven Growth
LGE Community Credit Union recognized with 2024 Gold Level Cigna Healthy Workforce Designation
SchoolsFirst FCU Enhances Partnership with Los Rios Community College District
United Federal Credit Union Names Josh Munoz Mortgage Advisor in Fort Smith
GTE Financial Celebrates 90th Anniversary with Exclusive Offers and Exciting Events for Tampa Bay Lightning Fans
Intelligent Banking Solutions Launches SAFIRE-IQ
Unitus Community Credit Union Earns LEED Certification for Tigard Facility
Cloudvirga completes enhanced integration with ICE Mortgage Technology
IntelliTrade Open Banking partners with Infintegration to facilitate Open Banking Integration to Core Systems and Software
United Federal Credit Union to Offer Down Payment Assistance to Indiana Mortgage Borrowers
TriVerity Announces Collection Academy 2025
Origence’s eContracting Solution to Streamline Indirect Auto Financing for Credit Unions
TruPartner Credit Union Elevates Member Experience by Launching Buy Now, Pay Later
TruPartner Credit Union Elevates Member Experience by Launching Buy Now, Pay Later
C.W. Williams Community Health Center Awarded $500,000 Grant for New Medical Facility in Charlotte
Baker Market Update – Week in Review: February 28, 2025
News Release: Dirigo Federal Credit Union Extends Long-Term Partnership with Synergent
SECU Foundation Honored with CCUF Hero Award for Partner in Philanthropy
Justice Federal Credit Union $1 Billion in Assets and Growing
USSFCU Hosts Kenyan Delegation for Insightful Discussion on Global Financial Cooperation
Southeast Financial Credit Union Signs New Core Agreement with Synergent
EECU Sponsors Disaster Preparedness Workshop
FORUM Credit Union Selects CULA Vehicle Leasing Program
Service One Credit Union Announces Matt Hutcheson as Chief Financial Officer
LAFCU expands finance team with two new appointments
Deadline nears for LAFCU essay contest offering $20K in scholarships
EECU Crowned Best Credit Union and Home Loans in North SLO County
Baker Market Update – Week in Review: March 07, 2025
Jon Looman joins LAFCU as vice president of facilities
LAFCU wins national award for Shields Up! Phase Two in SIAA competition
New Book Helps Credit Unions Drive Purpose-Driven Growth
LGE Community Credit Union recognized with 2024 Gold Level Cigna Healthy Workforce Designation
SchoolsFirst FCU Enhances Partnership with Los Rios Community College District
United Federal Credit Union Names Josh Munoz Mortgage Advisor in Fort Smith
GTE Financial Celebrates 90th Anniversary with Exclusive Offers and Exciting Events for Tampa Bay Lightning Fans
Intelligent Banking Solutions Launches SAFIRE-IQ
Unitus Community Credit Union Earns LEED Certification for Tigard Facility
Cloudvirga completes enhanced integration with ICE Mortgage Technology
IntelliTrade Open Banking partners with Infintegration to facilitate Open Banking Integration to Core Systems and Software
United Federal Credit Union to Offer Down Payment Assistance to Indiana Mortgage Borrowers
TriVerity Announces Collection Academy 2025
Origence’s eContracting Solution to Streamline Indirect Auto Financing for Credit Unions
TruPartner Credit Union Elevates Member Experience by Launching Buy Now, Pay Later
TruPartner Credit Union Elevates Member Experience by Launching Buy Now, Pay Later
C.W. Williams Community Health Center Awarded $500,000 Grant for New Medical Facility in Charlotte
Baker Market Update – Week in Review: February 28, 2025
News Release: Dirigo Federal Credit Union Extends Long-Term Partnership with Synergent
SECU Foundation Honored with CCUF Hero Award for Partner in Philanthropy
Justice Federal Credit Union $1 Billion in Assets and Growing
PARK COMMUNITY CREDIT UNION FOUNDATION ANNOUNCES $97,960 IN GRANTS THROUGH PATHWAYS TO PROSPERITY PROGRAM
Call for Entries: LAFCU’s 2026 Write to Educate Essay Contest
LAFCU and Grassroots Giving Lansing to host entrepreneurship mixer focused on lending essentials
CUES and TruStage® Launch Leadership Pathways to Expand Access to Executive-Ready Talent Across the Credit Union System
Coastal Credit Union Expands Mortgage Options with VA Loan Programs
Appli Calculator Deployment Drives 23% Conversion Rate for First Source Federal Credit Union