The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Stephanie Stout Promoted; Will Further Shape the Member Experience at Greater Texas|Aggieland Credit Union
Greater Texas|Aggieland Credit Union has named Stephanie Stout to the newly created position of Senior Vice President of Member Experience.
BCU EXPANDS EFFORTS TO SUPPORT EMPLOYEES, MEMBERS AFFECTED BY HURRICANES HELENE, MILTON
As the southern US braced for the impact of Hurricane Helene, with Hurricane Milton fast following, BCU swiftly activated its ...
Park City Credit Union Turns Digital Tools into Member Service Magic
Eltropy, the leading conversations platform for community financial institutions (CFIs), today announced that Park City Credit Union has successfully implemented ...
Baker Market Update – Week in Review: November 29, 2024
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Redwood Credit Union Community Fund Provides $41,000 in Support for Lake County Fire Victims
The Redwood Credit Union Community Fund (RCUCF) recently disbursed $41,000 to those who lost their primary residence in the Boyles ...
CREDIT UNIONS KIDS AT HEART® Prepares for the 2025 Boston Marathon
Burlington, Massachusetts, November 25, 2024: For the 26th consecutive year, dozens of credit unions from throughout the Northeast will collaborate ...
Navatros Executive Shares Practical Roadmap for Credit Union AI Adoption
As credit unions navigate artificial intelligence adoption, Navatros Senior Business Solutions Manager Jose Ortiz provides a measured approach to implementation. ...
Truliant Insurance Adds to Strategic Growth Through S.C. Acquisition
Truliant Federal Credit Union, through its wholly owned subsidiary Truliant Insurance, has completed a new insurance agency purchase as the ...
Chartway Credit Union Receives Inaugural La Alianza Award from Washington Area Chamber of Commerce
Chartway Credit Union is proud to announce its recognition by the Washington Area Chamber of Commerce as the recipient of ...
Advia Credit Union Welcomes Tony Wright as Chief Financial Officer
Advia Credit Union is pleased to announce the appointment of Tony Wright as its new Chief Financial Officer (CFO), effective ...
Baker Market Update – Week in Review: November 22, 2024
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Coastal Credit Union Hires Two New Mortgage Vice Presidents
Coastal Credit Union has hired Stacey Daniels as its new VP, Mortgage Operations and Kevin Holton as VP, Mortgage Sales. ...
LAFCU Honored With Delta Township Community Impact–Legacy Award
LANSING, Mich. — LAFCU has been presented with the prestigious Community Impact–Legacy Award from Delta Township, an honor recognizing the organization’s dedication to enriching the ...
LAFCU Strengthens Team With Hires In Professional Services And Finance
LANSING, Mich. — LAFCU has expanded its team with the addition of two experienced professionals in key roles—Danna Finney joins as compliance officer, and Monica ...
TEACHERS FEDERAL CREDIT UNION ANNOUNCES BEN ALESSI AS CHIEF FINANCIAL OFFICER, FURTHER STRENGTHENING THE CREDIT UNION’S LEADERSHIP TEAM
HAUPPAUGE, N.Y. (Date) – Teachers Federal Credit Union, one of the largest credit unions in the United States with over $9.8 billion in assets and ...
Eltropy CEO Discusses AI’s Impact on Credit Union Member Engagement with CUbroadcast
Eltropy Co-founder and CEO Ashish Garg recently shared insights on artificial intelligence and digital communications in credit unions during a ...
LAFCU Named One of the Best Credit Unions to Work For in 2024
LANSING, Mich. — LAFCU is proud to announce that it has been named one of the Best Credit Unions to Work For in 2024 by ...
Peach State FCU C.A.R.E.S. Foundation Now Accepting Applications for $277,000 in Scholarships
LAWRENCEVILLE, GA (December 2, 2024) – The Peach State FCU C.A.R.E.S. Foundation recently announced that its 2025 scholarship program is now open accepting applications. The ...
Alogent Launches Alogent Shield: Advanced Check Fraud Mitigation Suite of Capabilities Utilizing AI and Machine Learning to Reduce Losses Across All Deposit Channels
Alogent launched Alogent Shield, an advanced set of comprehensive features designed to tackle the rising threat of check fraud across ...
Aggieland Credit Union Finances $53,000 in Texas A&M Student-run Entrepreneurial Ventures
Aggieland Credit Union funded $53,000 in short-term business loans for 12 student teams participating in the 2024 Texas A&M Mays ...
Eltropy CEO to Address Branch Banking Innovation at Future Branches 2024
Eltropy, the leading AI-powered conversions platform for community financial institutions (CFIs), today announced that Co-founder and CEO Ashish Garg will ...
TowerCares Foundation Surpasses $3 Million in Donations, Grants and Scholarships to Help Military Heroes, Veterans and Children in Need
Dogs are known for their ability to provide emotional support, reduce stress, encourage physical activity, and foster social connections, which ...
Coastal Credit Union School Supply Drive Benefits 29 Local Schools
Coastal Credit Union recently delivered nearly 11,000 school supplies to 29 Elementary schools throughout the counties that the credit union ...
United Federal Credit Union Hires Chief Commercial Officer to Lead Business Lending and Deposit Growth
United Federal Credit Union (United) is pleased to announce the appointment of Renee Johnson as Chief Commercial Officer (CCO). Johnson ...
Autotruck Financial Credit Union Chooses Sharetec for Shared Values and Digital Innovation
Sharetec, a leading provider of core software and digital innovations, is thrilled to announce its new partnership with Kentucky-based credit ...
Landings Credit Union Secures $81,000 Ahead Grant to Support Tempe Community Action Agency’s (TCAA) Economic Empowerment Programs
CONTACT: Cecilia Ashe, Chief Operations Officer FOR IMMEDIATE RELEASE PHONE: (480) 967-9475 EMAIL: cashe@landingscu.org WEBSITE: https://www.landingscu.org LANDINGS CREDIT UNION SECURES ...
First Hope Bank Partners with Arkatechture to Drive Data Innovation and Enhance Customer Experience
First Hope Bank, a family-owned community bank in New Jersey established in 1911, has formed a strategic partnership with Arkatechture, ...
SECU’s Leigh Brady Named to 2024 Most Powerful Women in Credit Unions List by American Banker
American Banker has named State Employees’ Credit Union (SECU) President and CEO Leigh Brady as one of the “Most Powerful ...
GreenState appoints new Chief Risk Officer, Ryan Gage
GreenState Credit Union is pleased to announce the appointment of Ryan Gage as its new Chief Risk Officer. Gage comes ...
Chartway Credit Union Expands with New Branches, Products, & Services
Chartway Credit Union is pleased to announce several initiatives that expand its footprint and enhance service offerings, reflecting its commitment ...
Stephanie Stout Promoted; Will Further Shape the Member Experience at Greater Texas|Aggieland Credit Union
Greater Texas|Aggieland Credit Union has named Stephanie Stout to the newly created position of Senior Vice President of Member Experience.
BCU EXPANDS EFFORTS TO SUPPORT EMPLOYEES, MEMBERS AFFECTED BY HURRICANES HELENE, MILTON
As the southern US braced for the impact of Hurricane Helene, with Hurricane Milton fast following, BCU swiftly activated its ...
Park City Credit Union Turns Digital Tools into Member Service Magic
Eltropy, the leading conversations platform for community financial institutions (CFIs), today announced that Park City Credit Union has successfully implemented ...
Baker Market Update – Week in Review: November 29, 2024
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Redwood Credit Union Community Fund Provides $41,000 in Support for Lake County Fire Victims
The Redwood Credit Union Community Fund (RCUCF) recently disbursed $41,000 to those who lost their primary residence in the Boyles ...
CREDIT UNIONS KIDS AT HEART® Prepares for the 2025 Boston Marathon
Burlington, Massachusetts, November 25, 2024: For the 26th consecutive year, dozens of credit unions from throughout the Northeast will collaborate ...
Navatros Executive Shares Practical Roadmap for Credit Union AI Adoption
As credit unions navigate artificial intelligence adoption, Navatros Senior Business Solutions Manager Jose Ortiz provides a measured approach to implementation. ...
Truliant Insurance Adds to Strategic Growth Through S.C. Acquisition
Truliant Federal Credit Union, through its wholly owned subsidiary Truliant Insurance, has completed a new insurance agency purchase as the ...
Chartway Credit Union Receives Inaugural La Alianza Award from Washington Area Chamber of Commerce
Chartway Credit Union is proud to announce its recognition by the Washington Area Chamber of Commerce as the recipient of ...
Advia Credit Union Welcomes Tony Wright as Chief Financial Officer
Advia Credit Union is pleased to announce the appointment of Tony Wright as its new Chief Financial Officer (CFO), effective ...
Baker Market Update – Week in Review: November 22, 2024
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Coastal Credit Union Hires Two New Mortgage Vice Presidents
Coastal Credit Union has hired Stacey Daniels as its new VP, Mortgage Operations and Kevin Holton as VP, Mortgage Sales. ...
LAFCU Honored With Delta Township Community Impact–Legacy Award
LANSING, Mich. — LAFCU has been presented with the prestigious Community Impact–Legacy Award from Delta Township, an honor recognizing the organization’s dedication to enriching the ...
LAFCU Strengthens Team With Hires In Professional Services And Finance
LANSING, Mich. — LAFCU has expanded its team with the addition of two experienced professionals in key roles—Danna Finney joins as compliance officer, and Monica ...
TEACHERS FEDERAL CREDIT UNION ANNOUNCES BEN ALESSI AS CHIEF FINANCIAL OFFICER, FURTHER STRENGTHENING THE CREDIT UNION’S LEADERSHIP TEAM
HAUPPAUGE, N.Y. (Date) – Teachers Federal Credit Union, one of the largest credit unions in the United States with over $9.8 billion in assets and ...
Eltropy CEO Discusses AI’s Impact on Credit Union Member Engagement with CUbroadcast
Eltropy Co-founder and CEO Ashish Garg recently shared insights on artificial intelligence and digital communications in credit unions during a ...
LAFCU Named One of the Best Credit Unions to Work For in 2024
LANSING, Mich. — LAFCU is proud to announce that it has been named one of the Best Credit Unions to Work For in 2024 by ...
Peach State FCU C.A.R.E.S. Foundation Now Accepting Applications for $277,000 in Scholarships
LAWRENCEVILLE, GA (December 2, 2024) – The Peach State FCU C.A.R.E.S. Foundation recently announced that its 2025 scholarship program is now open accepting applications. The ...
Alogent Launches Alogent Shield: Advanced Check Fraud Mitigation Suite of Capabilities Utilizing AI and Machine Learning to Reduce Losses Across All Deposit Channels
Alogent launched Alogent Shield, an advanced set of comprehensive features designed to tackle the rising threat of check fraud across ...
Aggieland Credit Union Finances $53,000 in Texas A&M Student-run Entrepreneurial Ventures
Aggieland Credit Union funded $53,000 in short-term business loans for 12 student teams participating in the 2024 Texas A&M Mays ...
Eltropy CEO to Address Branch Banking Innovation at Future Branches 2024
Eltropy, the leading AI-powered conversions platform for community financial institutions (CFIs), today announced that Co-founder and CEO Ashish Garg will ...
TowerCares Foundation Surpasses $3 Million in Donations, Grants and Scholarships to Help Military Heroes, Veterans and Children in Need
Dogs are known for their ability to provide emotional support, reduce stress, encourage physical activity, and foster social connections, which ...
Coastal Credit Union School Supply Drive Benefits 29 Local Schools
Coastal Credit Union recently delivered nearly 11,000 school supplies to 29 Elementary schools throughout the counties that the credit union ...
United Federal Credit Union Hires Chief Commercial Officer to Lead Business Lending and Deposit Growth
United Federal Credit Union (United) is pleased to announce the appointment of Renee Johnson as Chief Commercial Officer (CCO). Johnson ...
Autotruck Financial Credit Union Chooses Sharetec for Shared Values and Digital Innovation
Sharetec, a leading provider of core software and digital innovations, is thrilled to announce its new partnership with Kentucky-based credit ...
Landings Credit Union Secures $81,000 Ahead Grant to Support Tempe Community Action Agency’s (TCAA) Economic Empowerment Programs
CONTACT: Cecilia Ashe, Chief Operations Officer FOR IMMEDIATE RELEASE PHONE: (480) 967-9475 EMAIL: cashe@landingscu.org WEBSITE: https://www.landingscu.org LANDINGS CREDIT UNION SECURES ...
First Hope Bank Partners with Arkatechture to Drive Data Innovation and Enhance Customer Experience
First Hope Bank, a family-owned community bank in New Jersey established in 1911, has formed a strategic partnership with Arkatechture, ...
SECU’s Leigh Brady Named to 2024 Most Powerful Women in Credit Unions List by American Banker
American Banker has named State Employees’ Credit Union (SECU) President and CEO Leigh Brady as one of the “Most Powerful ...
GreenState appoints new Chief Risk Officer, Ryan Gage
GreenState Credit Union is pleased to announce the appointment of Ryan Gage as its new Chief Risk Officer. Gage comes ...
Chartway Credit Union Expands with New Branches, Products, & Services
Chartway Credit Union is pleased to announce several initiatives that expand its footprint and enhance service offerings, reflecting its commitment ...
CUNA Strategic Services Announces Huloop Automation as Latest Alliance Provider Driving Efficiency Through Work Intelligence and Automation for Credit Unions
CUNA Strategic Services (CSS) announces its new alliance with HuLoop Automation, a leader in AI-powered work intelligence for financial institutions. This new relationship will broaden ...
Centra President and CEO Rick Silvers announces retirement; Centra’s Brad Davis named next President and CEO
COLUMBUS, IND. (October 31, 2025) — Centra Credit Union President and CEO Rick Silvers has announced his retirement effective January 9, 2026. Following a nationwide ...
Vizo Financial’s November 2025 Education Calendar
At Vizo Financial we are committed to providing quality education to credit unions and their staff, which is why we provide a wide array of ...
Safelight, Inc. Receives $500,000 Grant from SECU Foundation for Domestic Violence Shelter Expansion
SECU Foundation is pleased to announce a $500,000 grant to Safelight, Inc. for the expansion of the non-profit’s domestic violence shelter in Henderson County. The ...
Alogent Partners with Vine to Accelerate Commercial Lending Workflows
Vine, a commercial lending accelerator for banks and credit unions, has partnered with Alogent, a leading provider of software solutions for financial institutions. The collaboration ...
One Nevada Sets New Food Bank Donation Record During 75th Anniversary Year
LAS VEGAS, NV. – Each year, One Nevada Credit Union’s Shred Day events raise funds and collect food to fight hunger in Southern Nevada. This ...