The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Turning A Member’s Homeownership Dream Into Reality
Arnold became a SchoolsFirst Federal Credit Union Member in 2021 and was interested in the products and services available to support school employees. Homeownership was a goal he hoped to pursue, but he wanted a partner who could guide him through a process that often feels overwhelming for first time and first generation buyers. When […]
A First Home In The Place They Love
Solarity Credit Union
For Kenzie and Riley, buying their first home meant putting down roots in the community they’ve always called home. After reaching out to Solarity, they found a lending experience that felt personal, supportive, and refreshingly human. With clear guidance and confidence in their monthly payments, the couple moved in knowing they were building equity and a […]
A Special Gift Creates A Happy Anniversary
Chaffey Federal Credit Union
I was working on a budget with a couple in financial counseling, and we were planning out the different expenses for the upcoming month. As we were going through the dates, we looked at the budget and saw their anniversary landed on the same week as some of their major expenses, leaving little to no […]
Money Caught Up In Fly-By Scam? Western Division Saves The Day.
Western Division Federal Credit Union
Before the holidays, a member fell victim for a fraudulent airline website mimicking Southwest. Realizing after making the $1,000 purchase, she contacted the office to help recover her funds. This incident required significant time, patience, and follow-through. Rachel made calls, sent emails, and provided a lot of documentation for the case. After weeks of persistence, […]
From “I Do” To Home Sweet Home
Solarity Credit Union
While juggling the whirlwind of wedding planning and the excitement of buying their first home, Yasmin and Luis turned to Solarity for support. With clear communication and a smooth preapproval process, Solarity helped them close on their new home before their wedding day, easing the stress and letting them focus on what mattered most. Now […]
Helping A Member Support Her Family When It Matters Most
Mary has been a long time SchoolsFirst Federal Credit Union Member and has always valued the Credit Union’s commitment to service. That trust became especially meaningful when she faced an urgent situation involving her son’s health. He needed corrective surgery, and the cost created a significant financial challenge. Mary visited her local branch looking for […]
Indiana Members Credit Union Contributes $10,000 to Caroline Symmes Children’s Cancer Endowment for Cancer Awareness Card
On behalf of Indiana Members Credit Union members, IMCU recently presented a check for $10,000 to the Caroline Symmes Children’s ...
State Employees’ Credit Union Announces 2025 Community Shred Day Events
State Employees’ Credit Union (SECU) has announced the 2025 dates for its statewide Shred Day program. This year, 24 events ...
Baker Market Update – Week in Review: March 14, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
A Tribute to Ed Fox: Honoring the Life and Leadership of Mid-Atlantic Corporate’s Former CEO
Edward J. (Ed) Fox, former CEO of Mid-Atlantic Corporate Federal Credit Union, passed away on March 9, 2025. Vizo Financial ...
Unitus Community Credit Union Celebrates Former Board Chair’s Induction to AACUC Hall of Fame
Barbara J. Leonard inducted posthumously into the African American Credit Union Coalition’s (AACUC) Hall of Fame.
Unitus Community Credit Union Celebrates International Community Heart Award Winners
Annual awards recognize those making a lasting impact on our global communities
BCU PRESIDENT, CEO MIKE VALENTINE RECOGNIZED WITH HERB WEGNER MEMORIAL AWARD, THE CREDIT UNION MOVEMENT’S HIGHEST NATIONAL HONOR
BCU President and CEO, Mike Valentine, has been named a recipient of the 2025 Herb Wegner Memorial Award for Outstanding Individual Achievement by the National ...
Rivermark Donates $3 Million to Rebuilding Together PNW
March 13, 2025 For Immediate Release Rivermark Donates $3 Million to Rebuilding Together PNW PORTLAND, OR –The Rivermark Community Fund ...
LGE Community Credit Union honored with MemberXP ‘Best of the Best’ Award
LGE Community Credit Union is honored to announce that it has been recognized as a recipient of the prestigious 2025 ...
Vizo Financial Wins Third Consecutive Gallup Exceptional Workplace Award
Vizo Financial has been named a Gallup Exceptional Workplace Award (GEWA) winner for the third consecutive year. Gallup analyzed team ...
Envisant Acquires IronSafe Software System
Envisant, the business subsidiary of the Illinois Credit Union League, has acquired the IronSafe software system from Trellance Cooperative Holdings, ...
ORIGENCE ANNOUNCES GENERAL BRADFORD SHWEDO AS A KEYNOTE SPEAKER FOR LENDING TECH LIVE ’25 CONFERENCE
Origence, a leading provider of lending technology solutions, announces General Bradford Shwedo as a keynote speaker for its Lending Tech ...
Chartway Ventures Welcomes Jennifer Addabbo and Samantha Paxson to Board
Chartway Ventures, the wholly owned Credit Union Service Organization (CUSO) of Chartway Credit Union, welcomed Jennifer Addabbo and Samantha Paxson ...
Boiling Springs Branch is Truliant’s Latest in Upstate S.C. Expansion
Truliant, a top 100 U.S. credit union, announced today the opening of a new branch location in Boiling Springs, S.C., ...
USSFCU Hosts Kenyan Delegation for Insightful Discussion on Global Financial Cooperation
The U.S. Senate Federal Credit Union (USSFCU) proudly hosted a distinguished delegation from Kenya for a lunch reception and discussion ...
Southeast Financial Credit Union Signs New Core Agreement with Synergent
(WESTBROOK, ME) – Synergent® is pleased to announce that Southeast Financial Credit Union has signed a new ten-year agreement for ...
EECU Sponsors Disaster Preparedness Workshop
In light of an increasing number of disasters affecting communities nationwide, Educational Employees Credit Union (EECU) partnered with the Community ...
FORUM Credit Union Selects CULA Vehicle Leasing Program
Credit Union Leasing of America expands national footprint, extends reach in Indiana, bringing the benefits of leasing to more credit ...
Service One Credit Union Announces Matt Hutcheson as Chief Financial Officer
Service One Credit Union announces the promotion of Matt Hutcheson to Chief Financial Officer. Hutcheson has been with Service One ...
LAFCU expands finance team with two new appointments
LANSING, Mich. — LAFCU has strengthened its finance team with the addition of Samantha Goris as finance manager and Amy Vitale as financial analyst. Both ...
Deadline nears for LAFCU essay contest offering $20K in scholarships
LANSING, Mich. — Michigan high school seniors have until March 31 to apply for LAFCU’s Write to Educate Essay Contest, which will award a total ...
EECU Crowned Best Credit Union and Home Loans in North SLO County
Educational Employees Credit Union (EECU) is proud to announce its recognition in three categories of the 12th Annual Best of ...
Baker Market Update – Week in Review: March 07, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Jon Looman joins LAFCU as vice president of facilities
LANSING, Mich. — LAFCU has welcomed Jon Looman as vice president of facilities, bringing decades of leadership experience and a deep understanding of the credit ...
LAFCU wins national award for Shields Up! Phase Two in SIAA competition
LANSING, Mich. — LAFCU has won a national award in the 22nd Annual Service Industry Advertising Awards (SIAA) competition for the second phase of its ...
New Book Helps Credit Unions Drive Purpose-Driven Growth
Washington, DC – Callahan & Associates is proud to announce the release of “Callahan’s Strategic Growth Framework”, a groundbreaking new book that provides credit union ...
LGE Community Credit Union recognized with 2024 Gold Level Cigna Healthy Workforce Designation
Cigna Healthcare has selected LGE Community Credit Union as a recipient of their 2024 Gold Level Healthy Workforce Designation for ...
SchoolsFirst FCU Enhances Partnership with Los Rios Community College District
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
United Federal Credit Union Names Josh Munoz Mortgage Advisor in Fort Smith
United Federal Credit Union (United) has appointed Josh Munoz to the position of Mortgage Advisor at its branch at 5800 ...
GTE Financial Celebrates 90th Anniversary with Exclusive Offers and Exciting Events for Tampa Bay Lightning Fans
In honor of GTE Financial’s 90th anniversary and continued commitment to the community, the credit union is excited to unveil ...
Indiana Members Credit Union Contributes $10,000 to Caroline Symmes Children’s Cancer Endowment for Cancer Awareness Card
On behalf of Indiana Members Credit Union members, IMCU recently presented a check for $10,000 to the Caroline Symmes Children’s ...
State Employees’ Credit Union Announces 2025 Community Shred Day Events
State Employees’ Credit Union (SECU) has announced the 2025 dates for its statewide Shred Day program. This year, 24 events ...
Baker Market Update – Week in Review: March 14, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
A Tribute to Ed Fox: Honoring the Life and Leadership of Mid-Atlantic Corporate’s Former CEO
Edward J. (Ed) Fox, former CEO of Mid-Atlantic Corporate Federal Credit Union, passed away on March 9, 2025. Vizo Financial ...
Unitus Community Credit Union Celebrates Former Board Chair’s Induction to AACUC Hall of Fame
Barbara J. Leonard inducted posthumously into the African American Credit Union Coalition’s (AACUC) Hall of Fame.
Unitus Community Credit Union Celebrates International Community Heart Award Winners
Annual awards recognize those making a lasting impact on our global communities
BCU PRESIDENT, CEO MIKE VALENTINE RECOGNIZED WITH HERB WEGNER MEMORIAL AWARD, THE CREDIT UNION MOVEMENT’S HIGHEST NATIONAL HONOR
BCU President and CEO, Mike Valentine, has been named a recipient of the 2025 Herb Wegner Memorial Award for Outstanding Individual Achievement by the National ...
Rivermark Donates $3 Million to Rebuilding Together PNW
March 13, 2025 For Immediate Release Rivermark Donates $3 Million to Rebuilding Together PNW PORTLAND, OR –The Rivermark Community Fund ...
LGE Community Credit Union honored with MemberXP ‘Best of the Best’ Award
LGE Community Credit Union is honored to announce that it has been recognized as a recipient of the prestigious 2025 ...
Vizo Financial Wins Third Consecutive Gallup Exceptional Workplace Award
Vizo Financial has been named a Gallup Exceptional Workplace Award (GEWA) winner for the third consecutive year. Gallup analyzed team ...
Envisant Acquires IronSafe Software System
Envisant, the business subsidiary of the Illinois Credit Union League, has acquired the IronSafe software system from Trellance Cooperative Holdings, ...
ORIGENCE ANNOUNCES GENERAL BRADFORD SHWEDO AS A KEYNOTE SPEAKER FOR LENDING TECH LIVE ’25 CONFERENCE
Origence, a leading provider of lending technology solutions, announces General Bradford Shwedo as a keynote speaker for its Lending Tech ...
Chartway Ventures Welcomes Jennifer Addabbo and Samantha Paxson to Board
Chartway Ventures, the wholly owned Credit Union Service Organization (CUSO) of Chartway Credit Union, welcomed Jennifer Addabbo and Samantha Paxson ...
Boiling Springs Branch is Truliant’s Latest in Upstate S.C. Expansion
Truliant, a top 100 U.S. credit union, announced today the opening of a new branch location in Boiling Springs, S.C., ...
USSFCU Hosts Kenyan Delegation for Insightful Discussion on Global Financial Cooperation
The U.S. Senate Federal Credit Union (USSFCU) proudly hosted a distinguished delegation from Kenya for a lunch reception and discussion ...
Southeast Financial Credit Union Signs New Core Agreement with Synergent
(WESTBROOK, ME) – Synergent® is pleased to announce that Southeast Financial Credit Union has signed a new ten-year agreement for ...
EECU Sponsors Disaster Preparedness Workshop
In light of an increasing number of disasters affecting communities nationwide, Educational Employees Credit Union (EECU) partnered with the Community ...
FORUM Credit Union Selects CULA Vehicle Leasing Program
Credit Union Leasing of America expands national footprint, extends reach in Indiana, bringing the benefits of leasing to more credit ...
Service One Credit Union Announces Matt Hutcheson as Chief Financial Officer
Service One Credit Union announces the promotion of Matt Hutcheson to Chief Financial Officer. Hutcheson has been with Service One ...
LAFCU expands finance team with two new appointments
LANSING, Mich. — LAFCU has strengthened its finance team with the addition of Samantha Goris as finance manager and Amy Vitale as financial analyst. Both ...
Deadline nears for LAFCU essay contest offering $20K in scholarships
LANSING, Mich. — Michigan high school seniors have until March 31 to apply for LAFCU’s Write to Educate Essay Contest, which will award a total ...
EECU Crowned Best Credit Union and Home Loans in North SLO County
Educational Employees Credit Union (EECU) is proud to announce its recognition in three categories of the 12th Annual Best of ...
Baker Market Update – Week in Review: March 07, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Jon Looman joins LAFCU as vice president of facilities
LANSING, Mich. — LAFCU has welcomed Jon Looman as vice president of facilities, bringing decades of leadership experience and a deep understanding of the credit ...
LAFCU wins national award for Shields Up! Phase Two in SIAA competition
LANSING, Mich. — LAFCU has won a national award in the 22nd Annual Service Industry Advertising Awards (SIAA) competition for the second phase of its ...
New Book Helps Credit Unions Drive Purpose-Driven Growth
Washington, DC – Callahan & Associates is proud to announce the release of “Callahan’s Strategic Growth Framework”, a groundbreaking new book that provides credit union ...
LGE Community Credit Union recognized with 2024 Gold Level Cigna Healthy Workforce Designation
Cigna Healthcare has selected LGE Community Credit Union as a recipient of their 2024 Gold Level Healthy Workforce Designation for ...
SchoolsFirst FCU Enhances Partnership with Los Rios Community College District
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
United Federal Credit Union Names Josh Munoz Mortgage Advisor in Fort Smith
United Federal Credit Union (United) has appointed Josh Munoz to the position of Mortgage Advisor at its branch at 5800 ...
GTE Financial Celebrates 90th Anniversary with Exclusive Offers and Exciting Events for Tampa Bay Lightning Fans
In honor of GTE Financial’s 90th anniversary and continued commitment to the community, the credit union is excited to unveil ...
SchoolsFirst FCU’s Kristin Crellin Named 2026 CSUF Vision & Visionaries Distinguished Alumna
Kristin Crellin, senior vice president of community and Membership development at SchoolsFirst Federal Credit Union, has been named a 2026 Vision & Visionaries Cal State ...
Coastal Credit Union’s Creighton Blackwell Inducted into African American Credit Union Hall of Fame
Coastal Credit Union’s Chief Community Impact and Public Affairs Officer Creighton Blackwell is among the African American Credit Union 2026 Hall of Fame inductees. The ...
Hanscom Federal Credit Union Selects Corelation’s KeyStone to Advance Its Members First Mission and Long-Term Innovation
Hanscom Federal Credit Union ($2.1 billion assets; 115,000+ members; Littleton, MA) selected the Corelation KeyStone core, marking an important milestone in the credit union’s long-term ...
Credit Union West Partners with Arkatechture to Advance Enterprise Data & Analytics Capabilities
Credit Union West has partnered with Arkatechture to strengthen their ability to transform data into timely, actionable insights that support strategic decision-making and member service.
Vizo Financial Launches DefaultSleuth to Help Credit Unions Shift from Reactive Collections to Proactive Risk Prevention
Vizo Financial Corporate Credit Union introduced DefaultSleuth, a behavioral-first risk intelligence platform designed to help credit unions manage default risk by detecting financial strain before ...
For Immediate Release – Natco Credit Union Appoints Tim Frame as President/CEO
Richmond, IN, March 2, 2026. Natco Credit Union announced the appointment of Tim Frame as its next President and Chief Executive Officer, marking an important ...