The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
A Fresh Start On The Road Ahead
Solarity Credit Union
After years of paying cash and driving an aging car that was no longer reliable, Cliff faced an intimidating roadblock when a big bank turned him down for an auto loan. Solarity stepped in with a yes, making the process smooth, respectful and easy. With a dependable new car and simple-to-use banking tools, Cliff found […]
Specialized Products Help Turn A Member’s Dream Into A Reality
Johns Hopkins Federal Credit Union
We love seeing our members achieve their goals and providing them with the personalized resources to do so! Our member Scott recently became a homeowner with the help of JHFCU’s 100% Mortgage Loan. A solution that can help members to keep money in savings for the unexpected expenses that come after home ownership. For many, […]
Credit Union Shows Up For Immigrant Families
Our Marketing & Community Development Manager regularly reaches out to the director of our local Ethnic Support Council. But during her most recent meeting, the tone had changed. ICE has become an increasing presence in our area, resulting in many immigrant families who are too afraid to leave their homes at this time, effectively turning […]
Celebrating Mortgage Payoff And Longstanding Membership
Affinity Federal Credit Union
A long-time member wrote to us, wishing to express their sincere appreciation for the invaluable assistance provided throughout the mortgage payoff process. They were pleased to announce that their mortgage has been fully satisfied, a milestone that marks the beginning of their retirement years with a deep sense of peace of mind and gratitude. Proudly […]
Service From The Heart Provides Comfort And Dignity For A Member
Junet’s compassion and quick thinking made a critical difference for a longtime Member who lives with a disability and depends on delivery apps for food. After experiencing fraud, the Member received a new debit card but could not read the numbers. With her nurse unavailable for several days, she called us desperate for help. Junet […]
Bringing Goals Within Reach
When she first came to our credit union in late 2020, our member knew what she wanted: better credit and more control over her finances. Her credit score was in the low 600s, and she was unsure where to begin. Working one-on-one with an EECU member service specialist made the difference. Together, they created a […]
Credit Unions First Partners with CU*SOUTH to Use Technology to Reshape Traditional Insurance Mode
Finalytics.ai and CUNA Strategic Services Announce New Alliance to Drive Personalization and Growth for Credit Unions
Origence Closes 2024 Funding $53 Billion For Two Million Members
Truliant Foundation Celebrates 2024 Giving Impact
For Immediate Release – Bay Federal Credit Union Selects Mark Ely as Senior Vice President & Chief Marketing Officer (CMO)
Christian Financial Outreach & Impact Foundation Awards $26,563 in Grants to Local Nonprofits
USSFCU Featured on The Balancing Act Local Edition Washington D.C.,
Cloudvirga joins ACUMA to help credit unions elevate the member lending experience
INOVA Federal Raises over $3,300 for Special Olympics Indiana
GTE Financial Kicks Off 14th Annual Student Scholarship Program to Support Academic Excellence and Community Engagement
United Federal Credit Union Names New Mortgage Advisor in Northern Michigan
SECU Foundation Awards $2 Million Grant to Support Expansion of the North Carolina Aquarium at Fort Fisher
Algebrik AI and Conductiv Elevate Lending with Permissioned Data, Automated Stipulations, and Smarter Underwriting
Pioneer Valley Credit Union Speeds Loan Processing with Eltropy’s AI-Powered Digital Platform
Baker Market Update – Week in Review: February 21, 2025
Chartway Holds 66th Annual Meeting and Announces 2025-2026 Board of Directors
Jackson joins Truliant Financial Advisors as Senior Advisor for Upstate, S.C.
CUES Advanced Management Program from Cornell Returns—Get Future Leaders Ready
SchoolsFirst FCU Extends Support and Care to Members, School Employees, and Their Communities Affected by Southern California Wildfires
AccuAccount Named a Finalist in CreditUnions.com Innovation Series, Lending Category, for the Second Year in a Row
GTE Financial Celebrates 90 Years with the Grand Opening of New Channelside Community Financial Center
CUNA Strategic Services Announces Newest Alliance Provider, Casap, to Automate Dispute Resolution
Valley First Credit Union Receives Prestigious Grant from Federal Home Loan Bank of San Francisco to Empower Underserved Communities and Drive Economic Growth in the Central Valley
Maine Highlands Federal Credit Union Renews Partnership with Synergent
Baker Market Update – Week in Review: February 14, 2025
Eltropy Advances Digital Lending for Credit Unions and Community Banks through its Partnership with MeridianLink
United Federal Credit Union Promotes Lisa Hansen to Branch Manager in South Bend
Coastal Credit Union Earns Four Awards from Carolinas Credit Union Foundation
Royal Credit Union Selects Alogent’s Unify Platform to Streamline Back-Office Processing and Enhance Operational Efficiency
SchoolsFirst FCU Sponsors Bite of Reality® Financial Education Events for Students at California Schools
Credit Unions First Partners with CU*SOUTH to Use Technology to Reshape Traditional Insurance Mode
Finalytics.ai and CUNA Strategic Services Announce New Alliance to Drive Personalization and Growth for Credit Unions
Origence Closes 2024 Funding $53 Billion For Two Million Members
Truliant Foundation Celebrates 2024 Giving Impact
For Immediate Release – Bay Federal Credit Union Selects Mark Ely as Senior Vice President & Chief Marketing Officer (CMO)
Christian Financial Outreach & Impact Foundation Awards $26,563 in Grants to Local Nonprofits
USSFCU Featured on The Balancing Act Local Edition Washington D.C.,
Cloudvirga joins ACUMA to help credit unions elevate the member lending experience
INOVA Federal Raises over $3,300 for Special Olympics Indiana
GTE Financial Kicks Off 14th Annual Student Scholarship Program to Support Academic Excellence and Community Engagement
United Federal Credit Union Names New Mortgage Advisor in Northern Michigan
SECU Foundation Awards $2 Million Grant to Support Expansion of the North Carolina Aquarium at Fort Fisher
Algebrik AI and Conductiv Elevate Lending with Permissioned Data, Automated Stipulations, and Smarter Underwriting
Pioneer Valley Credit Union Speeds Loan Processing with Eltropy’s AI-Powered Digital Platform
Baker Market Update – Week in Review: February 21, 2025
Chartway Holds 66th Annual Meeting and Announces 2025-2026 Board of Directors
Jackson joins Truliant Financial Advisors as Senior Advisor for Upstate, S.C.
CUES Advanced Management Program from Cornell Returns—Get Future Leaders Ready
SchoolsFirst FCU Extends Support and Care to Members, School Employees, and Their Communities Affected by Southern California Wildfires
AccuAccount Named a Finalist in CreditUnions.com Innovation Series, Lending Category, for the Second Year in a Row
GTE Financial Celebrates 90 Years with the Grand Opening of New Channelside Community Financial Center
CUNA Strategic Services Announces Newest Alliance Provider, Casap, to Automate Dispute Resolution
Valley First Credit Union Receives Prestigious Grant from Federal Home Loan Bank of San Francisco to Empower Underserved Communities and Drive Economic Growth in the Central Valley
Maine Highlands Federal Credit Union Renews Partnership with Synergent
Baker Market Update – Week in Review: February 14, 2025
Eltropy Advances Digital Lending for Credit Unions and Community Banks through its Partnership with MeridianLink
United Federal Credit Union Promotes Lisa Hansen to Branch Manager in South Bend
Coastal Credit Union Earns Four Awards from Carolinas Credit Union Foundation
Royal Credit Union Selects Alogent’s Unify Platform to Streamline Back-Office Processing and Enhance Operational Efficiency
SchoolsFirst FCU Sponsors Bite of Reality® Financial Education Events for Students at California Schools
NASCUS Supports NCUA Regulatory Modernization While Urging Clarity, Consistency, and Strong Supervisory Foundations
LendKey Surpasses $8 Billion in Loan Originations, Accelerating Growth for Credit Unions and Banks Nationwide
Capital Area Federal Credit Union Renews Core Processing Partnership with Synergent
SECU Foundation Strengthens Support for Students, Communities with $1.95 Million Commitment to Public Fellows Internship Program
Maine Credit Unions Raise Nearly $1.5 Million to Address Food Insecurity
Cumberland County FCU President & CEO Announces Retirement After 36 Years of Service