The Member Story Project

The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.

They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.

Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.

The Member Story Project is sponsored by Callahan & Associates
Strategic Partnerships

eDOC Adds Seven New In-House Imaging Clients through Strategic Partnerships

eDOC added seven new in-house imaging clients in 2024 driven by its strong relationships with key network partners and reflecting ...
Technology

LAFCU earns national recognition as finalist for Credit Union Times Luminaries Award

LANSING, MI – LAFCU has been named a finalist for the Credit Union Times Luminaries Award in the category of Innovation in Tech – AI/Cybersecurity/Mobile ...
Other

CUES Welcomes New Leader to Help Elevate Industry Partnerships

CUES is pleased to announce a new leadership position that will play a critical role in establishing and cultivating supplier ...
Charity Events

GTE Financial Proudly Awards $5,000 Grant to Tampa Bay Kayak Anglers at Tampa Bay Lightning’s Noche Latina Night

GTE Financial is proud to announce the awarding of a $5,000 grant to Tampa Bay Kayak Anglers (TBKA) during the ...
Making A Difference

Students Practice Real-World Financial Skills at Reality Fair Hosted by UMassFive and the MassHire Franklin Hampshire Workforce Board

UMassFive College Federal Credit Union and MassHire Franklin Hampshire Workforce Board (MFHWB) recently partnered to hold a Reality Fair for ...
Making A Difference

Clearview President & CEO Lisa Florian Honored with C-Suite Award for Leadership Excellence

Lisa Florian, President & CEO of Clearview Federal Credit Union, was honored with a Pittsburgh Business Times C-Suite Award for ...
Industry Analysis & Trends

Advia Credit Union Named Best Credit Union and Best Investments; Wisconsin & Illinois

Advia Credit Union is proud to announce its recognition as a Community Favorite in the categories of Best Credit Union ...
Personnel Promotions

Corporate One Federal Credit Union Promotes Regina Lewie to Senior VP and Chief Risk Officer

FOR IMMEDIATE RELEASE November 7, 2024 Corporate One Contact Adam Gibbs 614-581-5715 agibbs@corporateone.coop Corporate One Federal Credit Union Promotes Regina ...
Making A Difference

EECU Helps Victims of Hurricanes and Wildfires

EECU is helping its members who were impacted by recent hurricanes and wildfires by offering financial support through its disaster ...
Making A Difference

Lucy Daniels Center Receives $750,000 Grant for Youth Mental Health Facility and Resource Center

SECU Foundation has awarded a $750,000 challenge grant to Lucy Daniels Center (LDC) for the construction of a youth mental ...
Other

myCUmortgage Recognizes Partner Credit Unions for Trailblazing the Mortgage Frontier

Celebrating the best of the best in credit union mortgage lending, myCUmortgage recognized 17 winners during the 19th Annual myCUmortgage ...
Personnel Promotions

Trent Hudson Joins Chartway Credit Union as Senior Vice President of Finance

Chartway is pleased to announce that Trent Hudson has joined the credit union as its new senior vice president of ...
Operations & HR

Corporate Central Welcomes Chelsea Menge as Relationship Development Manager

Corporate Central is excited to announce the addition of Chelsea Menge as Relationship Development Manager. In this vital role, Menge ...
Making A Difference

Unitus Community Credit Union Awards Community Impact Grant to Economic Development Nonprofit

In partnership with Federal Home Loan Bank of Des Moines, Business Impact Northwest will receive $100,000 in grant funds
Charity Events

Redwood Credit Union Donates More than $56,000 to Local Nonprofits for International Credit Union Day

On October 17, Redwood Credit Union (RCU) joined credit unions around the world in celebrating International Credit Union (ICU) Day, ...
Making A Difference

Chartway Credit Union Recognized for Second Consecutive Year As One of the 50 Most Community-Minded Companies in Hampton Roads

Chartway Credit Union has been named an honoree of The Civic 50 Hampton Roads by VOLUNTEER Hampton Roads and Points ...
Making A Difference

SchoolsFirst Federal Credit Union Sponsors Sacramento Republic FC and Sacramento County Office of Education Teachers of the Year and Classified School Employees of the Year Recognition Event

SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, recently ...
Other

eDOC Expands Mobile RDC Client Base in 2024

eDOC is pleased to announce significant growth in its RDC solution utilization in 2024. This year, 20 new financial institutions ...
Marketing

Grant Donation on Behalf of TruPartner

TruPartner Credit Union is proud to announce City Gospel Mission as the recipient of a $5,000 Community Partnership Grant. This ...
Personnel Promotions

United Federal Credit Union Names New Mortgage Advisor in Holland

United Federal Credit Union (United) is pleased to announce the appointment of Zulema Roa to Mortgage Advisor in Holland. Roa ...
Personnel Promotions

Chartway Credit Union Welcomes Desai Madrigal as New Associate Director on its Board of Directors

Chartway Credit Union is pleased to announce a new appointment to its board of directors: Desai Madrigal as associate director. ...
Technology

Greater Texas|Aggieland Credit Union Sees Quick Acceptance of New Tex-Line Virtual Assistant

In just a couple of months, implementing an AI-based system into its contact center has yielded impressive efficiency gains along ...
Personnel Promotions

Coastal Credit Union Promotes Marin Sawyer to VP of Deposit Operations

Coastal Credit Union has promoted Marin Sawyer to VP of Deposit Operations. In her role, Sawyer will develop and execute ...
Other

County Federal Becomes Mirastar Federal Credit Union

With a new brand, the same team, and commitment to service, Mirastar represents a bright new day for the credit ...
Personnel Promotions

For Immediate Release – Pasadena Federal Credit Union Selects Ozgun Ulupinar as Chief Information Officer (CIO)

Pasadena, CA, October 29, 2024. Pasadena Federal Credit Union proudly announces Ozgun Ulupinar as its new Chief Information Officer (CIO). ...
Making A Difference

SECU Foundation Awards $1 Million to SPCA Wake for State’s First Regional Campus for Pets & People

A $1 million challenge grant from SECU Foundation to SPCA of Wake County (SPCA Wake) will help the largest animal ...
Making A Difference

SchoolsFirst Federal Credit Union Extends Sponsorship for ‘Future Pathways: Superintendents Unplugged’ Podcast as Season 2 Wraps and Season 3 Recording Begins

SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Operations & HR

Corporate Central Welcomes Pete Paulson as Senior Vice President/Chief Operating Officer

Corporate Central is pleased to announce that Pete Paulson has joined the team as Senior Vice President/Chief Operating Officer (SVP/COO). ...
Lending

eDOC Expands eDOCSignature Footprint with 48 New Clients in 2024

eDOC is proud to announce the addition of 48 new clients to its eDOCSignature e-Sign platform in 2024. The surge ...
Industry Analysis & Trends

Baker Market Update – Week in Review: October 25, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Strategic Partnerships

eDOC Adds Seven New In-House Imaging Clients through Strategic Partnerships

eDOC added seven new in-house imaging clients in 2024 driven by its strong relationships with key network partners and reflecting ...
Technology

LAFCU earns national recognition as finalist for Credit Union Times Luminaries Award

LANSING, MI – LAFCU has been named a finalist for the Credit Union Times Luminaries Award in the category of Innovation in Tech – AI/Cybersecurity/Mobile ...
Other

CUES Welcomes New Leader to Help Elevate Industry Partnerships

CUES is pleased to announce a new leadership position that will play a critical role in establishing and cultivating supplier ...
Charity Events

GTE Financial Proudly Awards $5,000 Grant to Tampa Bay Kayak Anglers at Tampa Bay Lightning’s Noche Latina Night

GTE Financial is proud to announce the awarding of a $5,000 grant to Tampa Bay Kayak Anglers (TBKA) during the ...
Making A Difference

Students Practice Real-World Financial Skills at Reality Fair Hosted by UMassFive and the MassHire Franklin Hampshire Workforce Board

UMassFive College Federal Credit Union and MassHire Franklin Hampshire Workforce Board (MFHWB) recently partnered to hold a Reality Fair for ...
Making A Difference

Clearview President & CEO Lisa Florian Honored with C-Suite Award for Leadership Excellence

Lisa Florian, President & CEO of Clearview Federal Credit Union, was honored with a Pittsburgh Business Times C-Suite Award for ...
Industry Analysis & Trends

Advia Credit Union Named Best Credit Union and Best Investments; Wisconsin & Illinois

Advia Credit Union is proud to announce its recognition as a Community Favorite in the categories of Best Credit Union ...
Personnel Promotions

Corporate One Federal Credit Union Promotes Regina Lewie to Senior VP and Chief Risk Officer

FOR IMMEDIATE RELEASE November 7, 2024 Corporate One Contact Adam Gibbs 614-581-5715 agibbs@corporateone.coop Corporate One Federal Credit Union Promotes Regina ...
Making A Difference

EECU Helps Victims of Hurricanes and Wildfires

EECU is helping its members who were impacted by recent hurricanes and wildfires by offering financial support through its disaster ...
Making A Difference

Lucy Daniels Center Receives $750,000 Grant for Youth Mental Health Facility and Resource Center

SECU Foundation has awarded a $750,000 challenge grant to Lucy Daniels Center (LDC) for the construction of a youth mental ...
Other

myCUmortgage Recognizes Partner Credit Unions for Trailblazing the Mortgage Frontier

Celebrating the best of the best in credit union mortgage lending, myCUmortgage recognized 17 winners during the 19th Annual myCUmortgage ...
Personnel Promotions

Trent Hudson Joins Chartway Credit Union as Senior Vice President of Finance

Chartway is pleased to announce that Trent Hudson has joined the credit union as its new senior vice president of ...
Operations & HR

Corporate Central Welcomes Chelsea Menge as Relationship Development Manager

Corporate Central is excited to announce the addition of Chelsea Menge as Relationship Development Manager. In this vital role, Menge ...
Making A Difference

Unitus Community Credit Union Awards Community Impact Grant to Economic Development Nonprofit

In partnership with Federal Home Loan Bank of Des Moines, Business Impact Northwest will receive $100,000 in grant funds
Charity Events

Redwood Credit Union Donates More than $56,000 to Local Nonprofits for International Credit Union Day

On October 17, Redwood Credit Union (RCU) joined credit unions around the world in celebrating International Credit Union (ICU) Day, ...
Making A Difference

Chartway Credit Union Recognized for Second Consecutive Year As One of the 50 Most Community-Minded Companies in Hampton Roads

Chartway Credit Union has been named an honoree of The Civic 50 Hampton Roads by VOLUNTEER Hampton Roads and Points ...
Making A Difference

SchoolsFirst Federal Credit Union Sponsors Sacramento Republic FC and Sacramento County Office of Education Teachers of the Year and Classified School Employees of the Year Recognition Event

SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, recently ...
Other

eDOC Expands Mobile RDC Client Base in 2024

eDOC is pleased to announce significant growth in its RDC solution utilization in 2024. This year, 20 new financial institutions ...
Marketing

Grant Donation on Behalf of TruPartner

TruPartner Credit Union is proud to announce City Gospel Mission as the recipient of a $5,000 Community Partnership Grant. This ...
Personnel Promotions

United Federal Credit Union Names New Mortgage Advisor in Holland

United Federal Credit Union (United) is pleased to announce the appointment of Zulema Roa to Mortgage Advisor in Holland. Roa ...
Personnel Promotions

Chartway Credit Union Welcomes Desai Madrigal as New Associate Director on its Board of Directors

Chartway Credit Union is pleased to announce a new appointment to its board of directors: Desai Madrigal as associate director. ...
Technology

Greater Texas|Aggieland Credit Union Sees Quick Acceptance of New Tex-Line Virtual Assistant

In just a couple of months, implementing an AI-based system into its contact center has yielded impressive efficiency gains along ...
Personnel Promotions

Coastal Credit Union Promotes Marin Sawyer to VP of Deposit Operations

Coastal Credit Union has promoted Marin Sawyer to VP of Deposit Operations. In her role, Sawyer will develop and execute ...
Other

County Federal Becomes Mirastar Federal Credit Union

With a new brand, the same team, and commitment to service, Mirastar represents a bright new day for the credit ...
Personnel Promotions

For Immediate Release – Pasadena Federal Credit Union Selects Ozgun Ulupinar as Chief Information Officer (CIO)

Pasadena, CA, October 29, 2024. Pasadena Federal Credit Union proudly announces Ozgun Ulupinar as its new Chief Information Officer (CIO). ...
Making A Difference

SECU Foundation Awards $1 Million to SPCA Wake for State’s First Regional Campus for Pets & People

A $1 million challenge grant from SECU Foundation to SPCA of Wake County (SPCA Wake) will help the largest animal ...
Making A Difference

SchoolsFirst Federal Credit Union Extends Sponsorship for ‘Future Pathways: Superintendents Unplugged’ Podcast as Season 2 Wraps and Season 3 Recording Begins

SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Operations & HR

Corporate Central Welcomes Pete Paulson as Senior Vice President/Chief Operating Officer

Corporate Central is pleased to announce that Pete Paulson has joined the team as Senior Vice President/Chief Operating Officer (SVP/COO). ...
Lending

eDOC Expands eDOCSignature Footprint with 48 New Clients in 2024

eDOC is proud to announce the addition of 48 new clients to its eDOCSignature e-Sign platform in 2024. The surge ...
Industry Analysis & Trends

Baker Market Update – Week in Review: October 25, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...

One Nevada Sets New Food Bank Donation Record During 75th Anniversary Year

LAS VEGAS, NV. – Each year, One Nevada Credit Union’s Shred Day events raise funds and collect food to fight hunger in Southern Nevada. This ...

ALM First’s 2026 Conference Calendar Announced

Dallas, TX – ALM First has announced its schedule of industry-leading, in-person events for 2026. Those interested in attending are encouraged to mark their calendars, follow ALM ...

Freedom First Announces CEO Retirement and Selection of New CEO

October 29, 2025 (Roanoke, VA) — Freedom First Credit Union would like to announce the retirement of Paul Phillips, President and CEO. After 25 years of ...

1st Community FCU CEO Bill Nikolauk appointed to CU*Answers Board of Directors

The board of directors of cooperative CUSO CU*Answers recently announced that Bill Nikolauk has been appointed to serve as a board member. Nikolauk, President/CEO of ...

LAFCU Breaks Ground on New Drive-up Teller Site in Perry

LANSING, Mich. — On a brisk, sunny October morning, LAFCU leaders joined local officials and community partners, to celebrate the groundbreaking of a new Interactive ...

SchoolsFirst FCU Opens 71st Branch in California – Burbank Now Open

SchoolsFirst Federal Credit Union opens New Burbank Branch, extending its footprint to 761 branches in California.
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