The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
One Member’s Journey From Betrayal To Hope
Several years ago, I had an elderly member reach out to me because his account balances were much lower than he believed they should have been. He was very upset and was asking for assistance. He wanted to go back almost five years on his account to find out where his money went. He pleaded […]
Empowering Access, One Van At A Time
Centric Federal Credit Union
A husband and wife wanted to help their community, so they formed an LLC to provide non-emergent medical transportation. Through the business they started, they were able to help those in their community with medical issues and limited means and ensure they had access to the care they needed. Recently, after hearing about the husband […]
It’s More Than Just A Pizza Delivery
Affinity Plus Federal Credit Union
I was at the grand opening of a new branch, and a member approached me and told me that she had some medical problems a few years back and while she was in hospital her son got into a car accident and ended up in the same hospital. On top of all that, her husband […]
ELGA Credit Union and COPOCO Community Credit Union Announce Intent to Merge
The Board of Directors and leadership teams of ELGA Credit Union (ELGA CU) and COPOCO Community Credit Union (COPOCO) are ...
Baker Market Update – Week in Review: January 17, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Wipfli State of credit unions 2025 research report
Compared to prior years, credit unions are more concerned about the economy and regulation — but they still project growth ...
Milestone: Corporate One Federal Credit Union Celebrates Connecting More Than 50 Credit Unions to Immediate Payment Rails in 2024
Corporate One Federal Credit Union announced today that it connected 48 credit unions to the RTP network and six credit ...
UMassFive Announce Management Promotions
UMassFive is excited to announce three recent management promotions. Brittany Ward has been promoted to Senior Branch Manager of the ...
Corporate Central Announces Corporate Certificates Now Available in Beastro
Corporate Central is thrilled to announce that Corporate Certificates are now live in Beastro, the corporate’s innovative platform for seamless ...
Gulf Winds Credit Union Opens 2025-26 Scholarship Program
Gulf Winds is pleased to announce the opening of its 2025-2026 Scholarship Program, available to members and their relatives.
Coastal Credit Union Hires Bryan Sherrick, Chief Risk Officer & General Counsel
In his role, Sherrick is tasked with building an enterprise-wide risk management function that will deliver an exceptional member experience ...
BECU to Open New Locations in Kirkland and Stanwood, Washington in 2025
BECU, Washington’s largest credit union, will open new locations in Kirkland and Stanwood, expanding financial services for members in the ...
myCUmortgage is Thrilled to Announce New Partnerships with Three Credit Unions
New Q4 partner agreements bring myCUmortgage’s total to 18 new credit union partnerships in 2024
The team at INOVA Federal recently presented a check for $3,000 to the American Cancer Society.
The team at INOVA Federal recently presented a check for $3,000 to the American Cancer Society. The funds were a ...
Justin Quainton joins LAFCU as commercial lending officer
LANSING, Mich. — LAFCU welcomes Justin Quainton as commercial lending officer, a strategic addition to its team that highlights the credit union’s commitment to serving ...
Credit Unions Vs. Banks: A Comprehensive Industry Analysis
Callahan & Associates invites credit union professionals and industry stakeholders to join an exclusive webinar that delves into the critical ...
Pennsylvania Department of Banking and Securities Receives NASCUS Reaccreditation
The National Association of State Credit Union Supervisors (NASCUS) is pleased to announce that the Pennsylvania Department of Banking and ...
United Federal Credit Union Promotes Lydia Negron to Branch Manager in Pennsylvania
United Federal Credit Union (United) is pleased to announce Lydia Negron has been promoted to Branch Manager in Pennsylvania. Negron ...
Pasadena Federal Credit Union Selects Rami Borsheh as Chief Lending Officer (CLO)
Pasadena, CA, January 13, 2025. Pasadena Federal Credit Union proudly announces Rami Borsheh as its new Chief Lending Officer (CLO). ...
State of Connecticut Department of Banking Receives NASCUS Reaccreditation
The National Association of State Credit Union Supervisors (NASCUS) proudly announces that the State of Connecticut Department of Banking, Financial ...
SchoolsFirst FCU Announces 23 New Third-Party Administrator Agreements with California School Districts
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Gulf Winds Collects 2,000 lbs. Food Donations Across Field of Membership
Gulf Winds Credit Union gives back for the holidays.
Baker Market Update – Week in Review: January 10, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Treasury Department Federal Credit Union Welcomes Lee Woolley as New President and CEO
Treasury Department Federal Credit Union (TDFCU) proudly announces Lee Woolley as its new President and CEO, effective January 13, 2025. ...
Baltimore County Employees Federal Credit Union Selects Mark Caverly as President/CEO
Towson, MD, January 9, 2025. The Board of Directors of Baltimore County Employees Federal Credit Union (BCEFCU) is proud to ...
SECU Foundation Awards $500,000 Grant for Expansion of Community Crossroads Center in Pitt County
Community Crossroads Center (CCC) has been awarded a $500,000 challenge grant by SECU Foundation to help expand its campus in ...
Applications Now Open for CUES Emerge 2025: Elevate Your Leadership Potential
CUES is now accepting applications for its coveted credit union leadership program, CUES Emerge. Offered in partnership with Currency Marketing, ...
INOVA Federal Hires Nick Matthews As Their Chief Business Services Officer
INOVA Federal is proud to announce the hiring of Nick Matthews as their Chief Business Services Officer.
LGE Community Credit Union named to Newsweek’s America’s Best Credit Unions 2025
LGE Community Credit Union announced that it was recently recognized as one of America’s Best Credit Unions 2025 by Newsweek ...
Alloya Announces Fee Waiver for All Members
Alloya closed out 2024 by expressing heartfelt gratitude to its membership for its unwavering support and trust. The loyalty and ...
Advia Credit Union Commits $42,000 in Youth and WMU Aviation Scholarships
Advia Credit Union, serving communities across parts of Michigan, Illinois, and Wisconsin, is now accepting applications for the Youth Scholarship ...
UMassFive Announces January – April 2025 Financial Wellness Webinars
UMassFive is always looking for opportunities to educate their members and the local community on financial related-subjects. For more than ...
Chartway Promise Foundation Marks 20 Years of Helping Promise Heroes with Record $1.1M in Charitable Grants
Since its founding 20 years ago, Chartway Credit Union’s charitable arm, Chartway Promise Foundation, has delivered on its mission to ...
ELGA Credit Union and COPOCO Community Credit Union Announce Intent to Merge
The Board of Directors and leadership teams of ELGA Credit Union (ELGA CU) and COPOCO Community Credit Union (COPOCO) are ...
Baker Market Update – Week in Review: January 17, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Wipfli State of credit unions 2025 research report
Compared to prior years, credit unions are more concerned about the economy and regulation — but they still project growth ...
Milestone: Corporate One Federal Credit Union Celebrates Connecting More Than 50 Credit Unions to Immediate Payment Rails in 2024
Corporate One Federal Credit Union announced today that it connected 48 credit unions to the RTP network and six credit ...
UMassFive Announce Management Promotions
UMassFive is excited to announce three recent management promotions. Brittany Ward has been promoted to Senior Branch Manager of the ...
Corporate Central Announces Corporate Certificates Now Available in Beastro
Corporate Central is thrilled to announce that Corporate Certificates are now live in Beastro, the corporate’s innovative platform for seamless ...
Gulf Winds Credit Union Opens 2025-26 Scholarship Program
Gulf Winds is pleased to announce the opening of its 2025-2026 Scholarship Program, available to members and their relatives.
Coastal Credit Union Hires Bryan Sherrick, Chief Risk Officer & General Counsel
In his role, Sherrick is tasked with building an enterprise-wide risk management function that will deliver an exceptional member experience ...
BECU to Open New Locations in Kirkland and Stanwood, Washington in 2025
BECU, Washington’s largest credit union, will open new locations in Kirkland and Stanwood, expanding financial services for members in the ...
myCUmortgage is Thrilled to Announce New Partnerships with Three Credit Unions
New Q4 partner agreements bring myCUmortgage’s total to 18 new credit union partnerships in 2024
The team at INOVA Federal recently presented a check for $3,000 to the American Cancer Society.
The team at INOVA Federal recently presented a check for $3,000 to the American Cancer Society. The funds were a ...
Justin Quainton joins LAFCU as commercial lending officer
LANSING, Mich. — LAFCU welcomes Justin Quainton as commercial lending officer, a strategic addition to its team that highlights the credit union’s commitment to serving ...
Credit Unions Vs. Banks: A Comprehensive Industry Analysis
Callahan & Associates invites credit union professionals and industry stakeholders to join an exclusive webinar that delves into the critical ...
Pennsylvania Department of Banking and Securities Receives NASCUS Reaccreditation
The National Association of State Credit Union Supervisors (NASCUS) is pleased to announce that the Pennsylvania Department of Banking and ...
United Federal Credit Union Promotes Lydia Negron to Branch Manager in Pennsylvania
United Federal Credit Union (United) is pleased to announce Lydia Negron has been promoted to Branch Manager in Pennsylvania. Negron ...
Pasadena Federal Credit Union Selects Rami Borsheh as Chief Lending Officer (CLO)
Pasadena, CA, January 13, 2025. Pasadena Federal Credit Union proudly announces Rami Borsheh as its new Chief Lending Officer (CLO). ...
State of Connecticut Department of Banking Receives NASCUS Reaccreditation
The National Association of State Credit Union Supervisors (NASCUS) proudly announces that the State of Connecticut Department of Banking, Financial ...
SchoolsFirst FCU Announces 23 New Third-Party Administrator Agreements with California School Districts
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Gulf Winds Collects 2,000 lbs. Food Donations Across Field of Membership
Gulf Winds Credit Union gives back for the holidays.
Baker Market Update – Week in Review: January 10, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Treasury Department Federal Credit Union Welcomes Lee Woolley as New President and CEO
Treasury Department Federal Credit Union (TDFCU) proudly announces Lee Woolley as its new President and CEO, effective January 13, 2025. ...
Baltimore County Employees Federal Credit Union Selects Mark Caverly as President/CEO
Towson, MD, January 9, 2025. The Board of Directors of Baltimore County Employees Federal Credit Union (BCEFCU) is proud to ...
SECU Foundation Awards $500,000 Grant for Expansion of Community Crossroads Center in Pitt County
Community Crossroads Center (CCC) has been awarded a $500,000 challenge grant by SECU Foundation to help expand its campus in ...
Applications Now Open for CUES Emerge 2025: Elevate Your Leadership Potential
CUES is now accepting applications for its coveted credit union leadership program, CUES Emerge. Offered in partnership with Currency Marketing, ...
INOVA Federal Hires Nick Matthews As Their Chief Business Services Officer
INOVA Federal is proud to announce the hiring of Nick Matthews as their Chief Business Services Officer.
LGE Community Credit Union named to Newsweek’s America’s Best Credit Unions 2025
LGE Community Credit Union announced that it was recently recognized as one of America’s Best Credit Unions 2025 by Newsweek ...
Alloya Announces Fee Waiver for All Members
Alloya closed out 2024 by expressing heartfelt gratitude to its membership for its unwavering support and trust. The loyalty and ...
Advia Credit Union Commits $42,000 in Youth and WMU Aviation Scholarships
Advia Credit Union, serving communities across parts of Michigan, Illinois, and Wisconsin, is now accepting applications for the Youth Scholarship ...
UMassFive Announces January – April 2025 Financial Wellness Webinars
UMassFive is always looking for opportunities to educate their members and the local community on financial related-subjects. For more than ...
Chartway Promise Foundation Marks 20 Years of Helping Promise Heroes with Record $1.1M in Charitable Grants
Since its founding 20 years ago, Chartway Credit Union’s charitable arm, Chartway Promise Foundation, has delivered on its mission to ...
Vizo Financial Recaps Successful Year of Credit Union Education in 2025
In 2025, Vizo Financial Corporate Credit Union initiated its Education Rewards Program, which allows attendees to earn points on an individual and credit union level ...
Newsweek Names SchoolsFirst Federal Credit Union One of America’s Best Regional Banks & Credit Unions in 2026
SchoolsFirst Federal Credit Union has earned a spot on Newsweek’s America’s Best Regional Banks & Credit Unions 2026 list for the third consecutive year, ranking ...
Elan Charitable Giving Celebrates 5 Years with $250,000 in Donations
MINNEAPOLIS — Elan Credit Card today announced the expansion of its charitable giving program, delivering $250,000 in donations to 25 nonprofit organizations nationwide. Each $10,000 ...
One Nevada Announces Promotions for Five Leaders
LAS VEGAS, NV. – One Nevada Credit Union, one of the strongest credit unions in the country, recently announced five promotions within its leadership team ...
eDOC REPORTS ADOPTION GROWTH ACROSS DOCUMENT IMAGING AND eDOCSignature PLATFORMS
eDOC CUSO network and partnerships bring growth across document imaging and eDOCSignature solution adoption.
Arkatechture Announces Launch of AI Data Analyst Tool: ArkaIQ
Arkatechture’s new product, ArkaIQ, empowers teams to interact directly with trusted data with no reports or data requests required.