The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Webinar: Elevate Your Culture to Unlock High Performance with Team Engagement
Low employee engagement takes its toll on talent retention, productivity, workforce morale, customer service…and your bottom line. Join us Wednesday, ...
Greater Texas|Aggieland Takes Home Three Awards from the Marketing Association of Credit Unions
The Marketing Association of Credit Unions (MAC) presented Greater Texas|Aggieland Credit Union with three awards at its annual conference in ...
SECU Members Benefit from Suncoast Credit Union Mobile ATM During Storm Recovery
Florida-based Suncoast Credit Union generously provided State Employees’ Credit Union (SECU) with a mobile ATM to help support the financial ...
BECU Promotes Bryan MacDonald to Chief Impact Officer
BECU, Washington’s largest credit union, today announced it has promoted Bryan MacDonald to executive vice president and chief impact officer, ...
NASCUS Honors Cherie Freed with the Prestigious 2024 Pierre Jay Award at the 59th Annual State System Summit
The National Association of State Credit Union Supervisors (NASCUS) is thrilled to announce that Cherie Freed has been named the ...
First U.S. Community Credit Union Selects Tyler Welch as Chief Financial Officer (CFO)
Sacramento, CA, October 16, 2024. First U.S. Community Credit Union is excited to announce Tyler Welch as Chief Financial Officer ...
Baker Market Update – Week in Review: October 18, 2024
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
SchoolsFirst Federal Credit Union Celebrates International Credit Union Day
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, joined ...
Making an Impact on International Credit Union Day, Elan donates $45,000 on behalf of credit union partners
(Minneapolis, MN) — To amplify the credit union movement and the value credit unions bring to their communities, Elan Credit ...
NorState Federal Credit Union Signs Renewal Agreement with Synergent
Synergent® is pleased to announce NorState Federal Credit Union has signed a ten-year renewal agreement with Synergent for hosted Jack ...
Corporate Central’s Michael Baumann Earns Prestigious CCUIP Designation
Corporate Central is proud to announce that Michael Baumann, MBA, CCUIP, Investment Analyst, recently completed the Investment Certification School through ...
Alogent and CheckAlt Partner to Deliver Complete Receivables Solution for Financial Institutions
This collaboration extends Alogent’s offering by integrating CheckAlt’s comprehensive lockbox solution, which includes both traditional check processing and the innovative ...
Illinois Credit Union League Celebrates Community Spirit & Excellence at 94th Annual Convention
Chicago, IL October 16, 2024 –The Illinois Credit Union League (ICUL) successfully concluded its annual convention, Stories that Soar, bringing ...
Coastal Credit Union Foundation Grants Nearing $1 Million for 2024
The Coastal Credit Union Foundation has awarded $260,000 to 19 nonprofits in North Carolina during its Q4 2024 grant cycle, ...
SchoolsFirst Federal Credit Union Opens New Branch Location on Cal Poly Pomona Campus
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Noble Credit Union Partners with Arkatechture to Enhance Data Analytics and Drive Member Engagement
Noble Credit Union has partnered with Arkatechture to transform their data strategy to enhance member services, streamline data processes, and ...
Eltropy Named Finalist for AI Innovation in 2024 Credit Union Times Luminaries Awards
Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), has been named a finalist for the 2024 Credit ...
Indiana Members Foundation Charity Golf Outing Benefitting Evansville Vanderburgh School Corporation Foundation Raises Over $30,000
Indiana Members Foundation, the charitable arm of Indiana Members Credit Union, hosted a charity golf outing to benefit Evansville Vanderburgh ...
UMassFive Celebrates International Credit Union Day and 50,000-Member Milestone
UMassFive is excited to join credit unions worldwide in celebrating International Credit Union Day®, an annual event that commemorates the ...
United Federal Credit Union Promotes Jacob Alexander to Senior Relationship Development Manager in Indiana
United Federal Credit Union (United) has promoted Jacob Alexander to Senior Relationship Development Manager in Indiana. Alexander is based at ...
Mastering Credit Dispute Management: Adapting to Modern Influences
Did you know there is a correlation between social media and credit disputes? Social media has become a staple in ...
Texas State University Student Wins Cruise by Using Greater Texas|Aggieland Card
Texas State University student Michael Valdez has a great vacation to look forward to, as the winner of the Greater ...
Truliant Names Troutman Chief Operating Officer
Truliant Federal Credit Union announced today that it has named industry veteran Michael Troutman to the role of Chief Operating ...
Chartway Hosts Members and Community Partners at Sunset Branch to Celebrate its Sixth Juntos Avanzamos Designated Branch, First in Southern Utah
Chartway Credit Union hosted a fiesta today at its recently renovated Sunset Branch in St. George, Utah to celebrate its ...
Unitus Community Credit Union Celebrates International Credit Union Day with World Foundation for Credit Unions
Early celebration features “Paella for Peace” event and recognition for community partners
Unitus Community Credit Union Awarded the John Pembroke “Catalyst for Change” Award
Credit Union recognized by Credit Union Executives Society (CUES) for leading the way in advancing Diversity, Equity, and Inclusion (DEI) ...
Velera’s TriVerity Appoints David Knowles as President
TriVerity, a Velera company, today announced David Knowles has been named president. In his role, Knowles will oversee the delivery ...
Baker Market Update – Week in Review: October 04, 2024
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Tower Federal Credit Union’s Brand Refresh Wins Four Awards from the Marketing Association of Credit Unions (MAC), Brings Award Count for Rebrand Campaign to Seven
Tower Federal Credit Union proudly announced today wins in four award categories from the Marketing Association of Credit Unions (MAC) ...
SHANECE ROBINSON NAMED 2024 CUES EMERGE WINNER
Shanece Robinson, Team Lead, Learning & Development, Sharonview Federal Credit Union, Fort Mill, SC, has been named the 2024 CUES ...
Webinar: Elevate Your Culture to Unlock High Performance with Team Engagement
Low employee engagement takes its toll on talent retention, productivity, workforce morale, customer service…and your bottom line. Join us Wednesday, ...
Greater Texas|Aggieland Takes Home Three Awards from the Marketing Association of Credit Unions
The Marketing Association of Credit Unions (MAC) presented Greater Texas|Aggieland Credit Union with three awards at its annual conference in ...
SECU Members Benefit from Suncoast Credit Union Mobile ATM During Storm Recovery
Florida-based Suncoast Credit Union generously provided State Employees’ Credit Union (SECU) with a mobile ATM to help support the financial ...
BECU Promotes Bryan MacDonald to Chief Impact Officer
BECU, Washington’s largest credit union, today announced it has promoted Bryan MacDonald to executive vice president and chief impact officer, ...
NASCUS Honors Cherie Freed with the Prestigious 2024 Pierre Jay Award at the 59th Annual State System Summit
The National Association of State Credit Union Supervisors (NASCUS) is thrilled to announce that Cherie Freed has been named the ...
First U.S. Community Credit Union Selects Tyler Welch as Chief Financial Officer (CFO)
Sacramento, CA, October 16, 2024. First U.S. Community Credit Union is excited to announce Tyler Welch as Chief Financial Officer ...
Baker Market Update – Week in Review: October 18, 2024
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
SchoolsFirst Federal Credit Union Celebrates International Credit Union Day
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, joined ...
Making an Impact on International Credit Union Day, Elan donates $45,000 on behalf of credit union partners
(Minneapolis, MN) — To amplify the credit union movement and the value credit unions bring to their communities, Elan Credit ...
NorState Federal Credit Union Signs Renewal Agreement with Synergent
Synergent® is pleased to announce NorState Federal Credit Union has signed a ten-year renewal agreement with Synergent for hosted Jack ...
Corporate Central’s Michael Baumann Earns Prestigious CCUIP Designation
Corporate Central is proud to announce that Michael Baumann, MBA, CCUIP, Investment Analyst, recently completed the Investment Certification School through ...
Alogent and CheckAlt Partner to Deliver Complete Receivables Solution for Financial Institutions
This collaboration extends Alogent’s offering by integrating CheckAlt’s comprehensive lockbox solution, which includes both traditional check processing and the innovative ...
Illinois Credit Union League Celebrates Community Spirit & Excellence at 94th Annual Convention
Chicago, IL October 16, 2024 –The Illinois Credit Union League (ICUL) successfully concluded its annual convention, Stories that Soar, bringing ...
Coastal Credit Union Foundation Grants Nearing $1 Million for 2024
The Coastal Credit Union Foundation has awarded $260,000 to 19 nonprofits in North Carolina during its Q4 2024 grant cycle, ...
SchoolsFirst Federal Credit Union Opens New Branch Location on Cal Poly Pomona Campus
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Noble Credit Union Partners with Arkatechture to Enhance Data Analytics and Drive Member Engagement
Noble Credit Union has partnered with Arkatechture to transform their data strategy to enhance member services, streamline data processes, and ...
Eltropy Named Finalist for AI Innovation in 2024 Credit Union Times Luminaries Awards
Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), has been named a finalist for the 2024 Credit ...
Indiana Members Foundation Charity Golf Outing Benefitting Evansville Vanderburgh School Corporation Foundation Raises Over $30,000
Indiana Members Foundation, the charitable arm of Indiana Members Credit Union, hosted a charity golf outing to benefit Evansville Vanderburgh ...
UMassFive Celebrates International Credit Union Day and 50,000-Member Milestone
UMassFive is excited to join credit unions worldwide in celebrating International Credit Union Day®, an annual event that commemorates the ...
United Federal Credit Union Promotes Jacob Alexander to Senior Relationship Development Manager in Indiana
United Federal Credit Union (United) has promoted Jacob Alexander to Senior Relationship Development Manager in Indiana. Alexander is based at ...
Mastering Credit Dispute Management: Adapting to Modern Influences
Did you know there is a correlation between social media and credit disputes? Social media has become a staple in ...
Texas State University Student Wins Cruise by Using Greater Texas|Aggieland Card
Texas State University student Michael Valdez has a great vacation to look forward to, as the winner of the Greater ...
Truliant Names Troutman Chief Operating Officer
Truliant Federal Credit Union announced today that it has named industry veteran Michael Troutman to the role of Chief Operating ...
Chartway Hosts Members and Community Partners at Sunset Branch to Celebrate its Sixth Juntos Avanzamos Designated Branch, First in Southern Utah
Chartway Credit Union hosted a fiesta today at its recently renovated Sunset Branch in St. George, Utah to celebrate its ...
Unitus Community Credit Union Celebrates International Credit Union Day with World Foundation for Credit Unions
Early celebration features “Paella for Peace” event and recognition for community partners
Unitus Community Credit Union Awarded the John Pembroke “Catalyst for Change” Award
Credit Union recognized by Credit Union Executives Society (CUES) for leading the way in advancing Diversity, Equity, and Inclusion (DEI) ...
Velera’s TriVerity Appoints David Knowles as President
TriVerity, a Velera company, today announced David Knowles has been named president. In his role, Knowles will oversee the delivery ...
Baker Market Update – Week in Review: October 04, 2024
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Tower Federal Credit Union’s Brand Refresh Wins Four Awards from the Marketing Association of Credit Unions (MAC), Brings Award Count for Rebrand Campaign to Seven
Tower Federal Credit Union proudly announced today wins in four award categories from the Marketing Association of Credit Unions (MAC) ...
SHANECE ROBINSON NAMED 2024 CUES EMERGE WINNER
Shanece Robinson, Team Lead, Learning & Development, Sharonview Federal Credit Union, Fort Mill, SC, has been named the 2024 CUES ...
EECU Partners with SLO County Office of Education to Honor Educators
FRESNO, Calif. (Oct. 21, 2025) – Educational Employees Credit Union (EECU) partnered with the San Luis Obispo (SLO) County Office of Education to celebrate the ...
Appli Reaches One-Year Milestone with 10 Credit Union Partners and $1 Billion in Member Calculations
Appli, a provider of AI-powered financial calculators for credit unions and community banks, today announced its one-year anniversary since launch, marking the milestone with 10 ...
Corelation Continues Its Growth with 13 New Credit Union Signings in Third Quarter 2025, Totaling $9.9 Billion in Assets
Building on its record of growth, Corelation, Inc., welcomed 13 new credit union partners in the third quarter of 2025, ranging in assets from $110 ...
Baker Market Update – Week in Review: October 17, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic developments.
Alogent’s Unify Named Finalist for Best Consumer Payments Solution at The PayTech Awards USA
Alogent’s Unify has been selected as a finalist for “Best Consumer Payments Solution” at The PayTech Awards USA. Unify consolidates all item processing workflows into ...
SchoolsFirst Federal Credit Union and Sacramento Republic Football Club Honor Sacramento 2026 Teachers of the Year
SchoolsFirst Federal Credit Union recognized eleven educators as Sacramento County’s 2026 Teachers of the Year in an on-field ceremony at the Sacramento Republic Football Club ...