The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
A Person, Not A Checklist
Affinity Plus Federal Credit Union
Anissa Keyes Powell founded Arubah Emotional Health Services to provide culturally responsive care for marginalized communities, integrating therapy and indigenous healing and expanding through partnerships to deliver mental health support where it’s needed most. Anissa’s entrepreneurial spirit also led her to purchase and renovate the Northside Epicenter, a 20,000-square-foot historic building that now houses 14 […]
Out-Of-This-World Member Service
Affinity Plus Federal Credit Union
Vanessa’s journey to increasing her credit score in two months started with a phone call about outer space. More specifically, a phone call about Affinity Plus employees in Bemidji potentially taking a celebratory outing to the Headwaters Science Center’s Starlab, a portable planetarium that gives a front-row seat to the stars. Vanessa works at the […]
A Single Mother Achieves Her Dream Of Homeownership
Commodore Perry Federal Credit Union
A single mother came to Commodore Perry FCU overwhelmed and discouraged. With her children’s father incarcerated, she was juggling two jobs, falling behind on rent, frequently overdrawing her account, and unable to break the cycle of paycheck-to-paycheck living. Even so, she maintained an auto loan and direct deposit with us, and when she needed a […]
Stopping Foreclosure In Its Tracks. No Cartwheels Required.
Brewster Federal Credit Union
In mid-October, a member contacted me about a loan to purchase his aunt’s house. His aunt asked him if he wanted to buy her house from her for $6,000.00, based on a tax foreclosure sale that would be taking place on Oct. 31, 2025. If he paid the $6,000.00 owed in back taxes, that would […]
Quick Thinking And Sound Systems Prevent Heartbreak
Logix Federal Credit Union
A member of Logix was in the process of buying their first home. They were excited that their hard work of saving and preparing was finally paying off. They received instructions by email from an escrow company on where to send their down payment and closing funds. To their shock, they were notified by our […]
Protecting A Member In The Right Moment
Affinity Plus Federal Credit Union
When our member Steve came into the branch looking serious, member consultant Marisol started asking questions. He said he needed to take out $12,000 from a few different accounts because his daughter called him from jail and needed money to be paid to an attorney. Marisol asked if he spoke to his daughter, he said […]
Peach State FCU C.A.R.E.S. Foundation Scholarship Program Now Accepting Applications
LAWRENCEVILLE, GA (December 1, 2025) – The Peach State FCU C.A.R.E.S. Foundation is excited to announce that it is accepting ...
Baker Market Update – Week in Review: November 28, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Redwood Credit Union launches holiday gift and porch-to-pantry food drives
Redwood Credit Union (RCU) invites the community to give back this holiday season through its annual gift drive and a ...
Advia Credit Union Introduces BNPL Program to Provide Members with Financial Advantage
Advia Credit Union, serving more than 200,000 members across Michigan, Wisconsin, and Illinois, has launched a new Buy Now, Pay ...
Vizo Financial’s December 2025 Education Calendar
At Vizo Financial we are committed to providing quality education to credit unions and their staff, which is why we ...
From Excellence to Legacy: CUES Names 2025 Award Honorees and Hall of Fame Inductee
CUES is proud to announce this year’s distinguished award recipients, celebrating visionary leaders and one exceptional credit union redefining excellence ...
Maine Credit Unions Surpass October Fundraising Goal to Fight Food Insecurity
October marked the return of Maine Credit Unions’ Campaign for Ending Hunger’s annual $100,000 Ending Hunger Challenge. The result was ...
EECU Celebrates Fresno County Educator of the Year Awards
FRESNO, Calif. (Nov. 21, 2025) – Educational Employees Credit Union (EECU) partnered once again with the Fresno County Superintendent of ...
Baker Market Update – Week in Review: November 21, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
SchoolsFirst Federal Credit Union Wins Three Awards from the Marketing Association of Credit Unions
SchoolsFirst FCU was recognized with three MAC Awards this year for standout digital, direct mail, and in-branch campaigns. Each delivered ...
ebankIT and Alogent join forces to transform digital banking and payments for financial institutions
ebankIT, a global digital banking solutions provider for community financial institutions, announced a strategic partnership with Alogent, a global leader ...
CRIF Celebrated on Nasdaq Tower for Advancing Credit Union and Auto Dealer Partnerships
ATLANTA — November 20, 2025 — CRIF lit up the Nasdaq Tower in Times Square to celebrate the momentum of ...
Hancock Federal Credit Union Signs with Synergent for New Core and Technology Agreements
WESTBROOK, ME – NOVEMBER 19, 2025 – Synergent® is proud to announce a new partnership with Hancock Federal Credit Union, ...
SAFE Credit Union to Combine with BECU
BECU and SAFE Credit Union today announced they have signed a definitive agreement to combine, uniting two purpose-driven credit unions ...
GARDEN SAVINGS FEDERAL CREDIT UNION RAISES $15,000 FOR BIG BROTHERS BIG SISTERS OF COASTAL AND NORTHERN NEW JERSEY
Parsippany, NJ – Garden Savings Federal Credit Union is proud to announce a successful fundraising effort that raised $15,000 to ...
Silver State Schools Credit Union Selects Chris Dickman as CFO
Las Vegas, NV — Silver State Schools Credit Union has selected Chris Dickman to serve as its new Chief Financial Officer ...
FOURLEAF FEDERAL CREDIT UNION TRIPLES INDIRECT LENDING VOLUME AND EXPANDS NATIONALLY WITH ORIGENCE TECHNOLOGY SOLUTIONS AND LENDING SERVICES
FourLeaf Federal Credit Union, a New York-based credit union with $14 billion in assets, has reached a significant milestone in ...
LAFCU welcomes new additions to its marketing team
LANSING, Mich. — LAFCU has announced the addition of two new team members to its marketing department, Eric Newman as ...
InterLutions Adds Passionate Service Leader Amy Pals to Support Growing Credit Union Network
InterLutions, the nation’s fastest-growing employee benefits Credit Union Service Organization (CUSO), is pleased to announce the hiring of Amy Pals ...
Redwood Credit Union and SchoolsFirst Federal Credit Union Host an International Delegation of Industry Leaders
TUSTIN, Calif. (Nov. 14, 2025) – Redwood Credit Union in Northern California and SchoolsFirst Federal Credit Union in Southern California ...
Baker Market Update – Week in Review: November 14, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Cloudvirga’s Loan Hub equips loan teams with modern tools for managing pipelines, tasks and borrower communication
Cloudvirga, a Stewart-owned provider of digital point-of-sale platforms for lenders, today announced the launch of its new Loan Hub for ...
One Nevada Ranked #1 Credit Union to Work for in 2025
LAS VEGAS, NV. – One Nevada Credit Union was ranked #1 nationally in the Best Credit Unions to Work For in 2025 by ...
Washington State College Students Innovate at First Hackathon Hosted By Sound Credit Union and UW Tacoma
TACOMA, Wash. – Sound Credit Union (Sound) and the Milgard Center for Business Analytics at the University of Washington Tacoma ...
Early-Bird Registration Now Open for 2026 ALM First Financial Institute
Dallas, Texas – Registration is now open for ALM First’s 2026 Financial Institute. This must-attend, three-day event was designed to equip financial professionals ...
RCU donates $59,000 to expand access to healthy food for International Credit Union Day
More people will have food on their table thanks to the commitment of Redwood Credit Union and other credit unions.
Advia Credit Union Responds to Nationwide SNAP Benefit Reductions with Community Support
Advia Credit Union is taking action to help combat food insecurity in response to the recent nationwide reductions in Supplemental ...
Meriwest Credit Union Officially Launches Meriwest Insurance Services
Meriwest Credit Union proudly launches Meriwest Insurance Services, a full-service, digital insurance agency designed to deliver affordable, convenient coverage. Now ...
State Employees’ Credit Union Kicks Off Its Annual Holiday Toy Drive
State Employees’ Credit Union (SECU) is pleased to announce the kickoff of its fourth annual statewide Toy Drive to help ...
For Immediate Release – Humanidei Welcomes Katy Zaleski as Leadership & Organizational Development Consultant
Ontario, CA, November 10, 2025. Humanidei has announced the addition of Katy Zaleski as its new Leadership & Organizational Development ...
Peach State FCU C.A.R.E.S. Foundation Scholarship Program Now Accepting Applications
LAWRENCEVILLE, GA (December 1, 2025) – The Peach State FCU C.A.R.E.S. Foundation is excited to announce that it is accepting ...
Baker Market Update – Week in Review: November 28, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Redwood Credit Union launches holiday gift and porch-to-pantry food drives
Redwood Credit Union (RCU) invites the community to give back this holiday season through its annual gift drive and a ...
Advia Credit Union Introduces BNPL Program to Provide Members with Financial Advantage
Advia Credit Union, serving more than 200,000 members across Michigan, Wisconsin, and Illinois, has launched a new Buy Now, Pay ...
Vizo Financial’s December 2025 Education Calendar
At Vizo Financial we are committed to providing quality education to credit unions and their staff, which is why we ...
From Excellence to Legacy: CUES Names 2025 Award Honorees and Hall of Fame Inductee
CUES is proud to announce this year’s distinguished award recipients, celebrating visionary leaders and one exceptional credit union redefining excellence ...
Maine Credit Unions Surpass October Fundraising Goal to Fight Food Insecurity
October marked the return of Maine Credit Unions’ Campaign for Ending Hunger’s annual $100,000 Ending Hunger Challenge. The result was ...
EECU Celebrates Fresno County Educator of the Year Awards
FRESNO, Calif. (Nov. 21, 2025) – Educational Employees Credit Union (EECU) partnered once again with the Fresno County Superintendent of ...
Baker Market Update – Week in Review: November 21, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
SchoolsFirst Federal Credit Union Wins Three Awards from the Marketing Association of Credit Unions
SchoolsFirst FCU was recognized with three MAC Awards this year for standout digital, direct mail, and in-branch campaigns. Each delivered ...
ebankIT and Alogent join forces to transform digital banking and payments for financial institutions
ebankIT, a global digital banking solutions provider for community financial institutions, announced a strategic partnership with Alogent, a global leader ...
CRIF Celebrated on Nasdaq Tower for Advancing Credit Union and Auto Dealer Partnerships
ATLANTA — November 20, 2025 — CRIF lit up the Nasdaq Tower in Times Square to celebrate the momentum of ...
Hancock Federal Credit Union Signs with Synergent for New Core and Technology Agreements
WESTBROOK, ME – NOVEMBER 19, 2025 – Synergent® is proud to announce a new partnership with Hancock Federal Credit Union, ...
SAFE Credit Union to Combine with BECU
BECU and SAFE Credit Union today announced they have signed a definitive agreement to combine, uniting two purpose-driven credit unions ...
GARDEN SAVINGS FEDERAL CREDIT UNION RAISES $15,000 FOR BIG BROTHERS BIG SISTERS OF COASTAL AND NORTHERN NEW JERSEY
Parsippany, NJ – Garden Savings Federal Credit Union is proud to announce a successful fundraising effort that raised $15,000 to ...
Silver State Schools Credit Union Selects Chris Dickman as CFO
Las Vegas, NV — Silver State Schools Credit Union has selected Chris Dickman to serve as its new Chief Financial Officer ...
FOURLEAF FEDERAL CREDIT UNION TRIPLES INDIRECT LENDING VOLUME AND EXPANDS NATIONALLY WITH ORIGENCE TECHNOLOGY SOLUTIONS AND LENDING SERVICES
FourLeaf Federal Credit Union, a New York-based credit union with $14 billion in assets, has reached a significant milestone in ...
LAFCU welcomes new additions to its marketing team
LANSING, Mich. — LAFCU has announced the addition of two new team members to its marketing department, Eric Newman as ...
InterLutions Adds Passionate Service Leader Amy Pals to Support Growing Credit Union Network
InterLutions, the nation’s fastest-growing employee benefits Credit Union Service Organization (CUSO), is pleased to announce the hiring of Amy Pals ...
Redwood Credit Union and SchoolsFirst Federal Credit Union Host an International Delegation of Industry Leaders
TUSTIN, Calif. (Nov. 14, 2025) – Redwood Credit Union in Northern California and SchoolsFirst Federal Credit Union in Southern California ...
Baker Market Update – Week in Review: November 14, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Cloudvirga’s Loan Hub equips loan teams with modern tools for managing pipelines, tasks and borrower communication
Cloudvirga, a Stewart-owned provider of digital point-of-sale platforms for lenders, today announced the launch of its new Loan Hub for ...
One Nevada Ranked #1 Credit Union to Work for in 2025
LAS VEGAS, NV. – One Nevada Credit Union was ranked #1 nationally in the Best Credit Unions to Work For in 2025 by ...
Washington State College Students Innovate at First Hackathon Hosted By Sound Credit Union and UW Tacoma
TACOMA, Wash. – Sound Credit Union (Sound) and the Milgard Center for Business Analytics at the University of Washington Tacoma ...
Early-Bird Registration Now Open for 2026 ALM First Financial Institute
Dallas, Texas – Registration is now open for ALM First’s 2026 Financial Institute. This must-attend, three-day event was designed to equip financial professionals ...
RCU donates $59,000 to expand access to healthy food for International Credit Union Day
More people will have food on their table thanks to the commitment of Redwood Credit Union and other credit unions.
Advia Credit Union Responds to Nationwide SNAP Benefit Reductions with Community Support
Advia Credit Union is taking action to help combat food insecurity in response to the recent nationwide reductions in Supplemental ...
Meriwest Credit Union Officially Launches Meriwest Insurance Services
Meriwest Credit Union proudly launches Meriwest Insurance Services, a full-service, digital insurance agency designed to deliver affordable, convenient coverage. Now ...
State Employees’ Credit Union Kicks Off Its Annual Holiday Toy Drive
State Employees’ Credit Union (SECU) is pleased to announce the kickoff of its fourth annual statewide Toy Drive to help ...
For Immediate Release – Humanidei Welcomes Katy Zaleski as Leadership & Organizational Development Consultant
Ontario, CA, November 10, 2025. Humanidei has announced the addition of Katy Zaleski as its new Leadership & Organizational Development ...
DUGOOD CREDIT UNION SPOTLIGHTS EMPLOYEE PROMOTIONS
Beaumont, Texas – January 7, 2026 – DuGood Credit Union is proud to celebrate its employees who are stepping into new roles through promotions!
The Next Generation of CU Leaders Takes Shape as Applications Open for CUES Emerge 2026
Applications are now open for the 2026 CUES Emerge leadership development program. Offered in partnership with Currency Marketing, CUES Emerge was designed to equip rising ...
ALM First Executive Benefits Expands Team, Welcoming Cameron Kasteler and Rebecca Myers-Haeussler
Dallas, Texas – ALM First Executive Benefits, LLC, a subsidiary of ALM First that offers unbiased plan design, expert consulting, plan audits, and seamless administration and plan servicing, ...
Callahan & Associates And Quantum Governance, L3C™ Unite to Advance Credit Union Governance
Callahan & Associates has acquired Quantum Governance, L3C™, a consulting firm specializing in governance and strategy. This partnership combines Callahan’s industry leadership with Quantum Governance’s ...
Richland Federal Credit Union Partners with Synergent in New Technology Agreement
WESTBROOK, ME (January 7, 2026) – Synergent® is proud to share a new partnership with Richland Federal Credit Union, which has signed a ten-year agreement ...
Christian Financial Outreach & Impact Foundation Awards $52,427 in Grants to Local Nonprofits
Sterling Heights, Mich. (Jan. 7, 2026) – Christian Financial Credit Union’s Outreach & Impact Foundation finished the year by awarding $52,427 in community grants to ...