The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
SchoolsFirst Federal Credit Union Sponsors Sacramento Republic FC and Sacramento County Office of Education Teachers of the Year and Classified School Employees of the Year Recognition Event
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, recently ...
eDOC Expands Mobile RDC Client Base in 2024
eDOC is pleased to announce significant growth in its RDC solution utilization in 2024. This year, 20 new financial institutions ...
Grant Donation on Behalf of TruPartner
TruPartner Credit Union is proud to announce City Gospel Mission as the recipient of a $5,000 Community Partnership Grant. This ...
United Federal Credit Union Names New Mortgage Advisor in Holland
United Federal Credit Union (United) is pleased to announce the appointment of Zulema Roa to Mortgage Advisor in Holland. Roa ...
Chartway Credit Union Welcomes Desai Madrigal as New Associate Director on its Board of Directors
Chartway Credit Union is pleased to announce a new appointment to its board of directors: Desai Madrigal as associate director. ...
Greater Texas|Aggieland Credit Union Sees Quick Acceptance of New Tex-Line Virtual Assistant
In just a couple of months, implementing an AI-based system into its contact center has yielded impressive efficiency gains along ...
Coastal Credit Union Promotes Marin Sawyer to VP of Deposit Operations
Coastal Credit Union has promoted Marin Sawyer to VP of Deposit Operations. In her role, Sawyer will develop and execute ...
County Federal Becomes Mirastar Federal Credit Union
With a new brand, the same team, and commitment to service, Mirastar represents a bright new day for the credit ...
For Immediate Release – Pasadena Federal Credit Union Selects Ozgun Ulupinar as Chief Information Officer (CIO)
Pasadena, CA, October 29, 2024. Pasadena Federal Credit Union proudly announces Ozgun Ulupinar as its new Chief Information Officer (CIO). ...
SECU Foundation Awards $1 Million to SPCA Wake for State’s First Regional Campus for Pets & People
A $1 million challenge grant from SECU Foundation to SPCA of Wake County (SPCA Wake) will help the largest animal ...
SchoolsFirst Federal Credit Union Extends Sponsorship for ‘Future Pathways: Superintendents Unplugged’ Podcast as Season 2 Wraps and Season 3 Recording Begins
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Corporate Central Welcomes Pete Paulson as Senior Vice President/Chief Operating Officer
Corporate Central is pleased to announce that Pete Paulson has joined the team as Senior Vice President/Chief Operating Officer (SVP/COO). ...
eDOC Expands eDOCSignature Footprint with 48 New Clients in 2024
eDOC is proud to announce the addition of 48 new clients to its eDOCSignature e-Sign platform in 2024. The surge ...
Baker Market Update – Week in Review: October 25, 2024
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Unitus Community Credit Union Vice Chair Named Distinguished Director at MAXX Awards
Nicole Davison León recognized at annual awards ceremony for her leadership and commitment to community.
Teachers Federal Credit Union Partners With Filene Research Institute To Drive Digital Innovation And Member Growth
Teachers Federal Credit Union, one of the largest credit unions in the United States with more than $9.8 billion in assets and over 460,000 members ...
Eltropy Earns Spot on Inc.’s Power Partner Awards List for Third Consecutive Year
Eltropy, the leading conversations platform for community financial institutions (CFIs), has been recognized in the prestigious Inc. Power Partner Awards, ...
St. Cloud Financial Credit Union and DaLand CUSO Announce Live Townhall on Key Innovations in Credit Union Operations
St. Cloud Financial Credit Union and DaLand CUSO will host a live virtual townhall on November 12, 2024, at 10 ...
NASCUS Welcomes New Board and Advisory Council Members, Reflects on Positive Momentum at 2024 Annual Meeting
The National Association of State Credit Union Supervisors (NASCUS) announced the election and appointment of new officers and directors to ...
BCU PRESIDENT & CEO MIKE VALENTINE HONORED WITH 2025 HERB WEGNER MEMORIAL AWARD FOR OUTSTANDING INDIVIDUAL ACHIEVEMENT
BCU is proud to announce that President and CEO Mike Valentine has been honored with the 2025 Herb Wegner Memorial ...
Allegacy and Skyla Credit Unions Join United Members Title
Allegacy Federal Credit Union and Skyla Credit Union have joined United Members Title LLC., which offers affordable title insurance coverage ...
Illinois Credit Union League Celebrates Record-Breaking CU Kind Day 2024
The Illinois Credit Union League (ICUL) is thrilled to announce another successful CU Kind Day®, its signature initiative dedicated to ...
Webinar: Elevate Your Culture to Unlock High Performance with Team Engagement
Low employee engagement takes its toll on talent retention, productivity, workforce morale, customer service…and your bottom line. Join us Wednesday, ...
Greater Texas|Aggieland Takes Home Three Awards from the Marketing Association of Credit Unions
The Marketing Association of Credit Unions (MAC) presented Greater Texas|Aggieland Credit Union with three awards at its annual conference in ...
SECU Members Benefit from Suncoast Credit Union Mobile ATM During Storm Recovery
Florida-based Suncoast Credit Union generously provided State Employees’ Credit Union (SECU) with a mobile ATM to help support the financial ...
BECU Promotes Bryan MacDonald to Chief Impact Officer
BECU, Washington’s largest credit union, today announced it has promoted Bryan MacDonald to executive vice president and chief impact officer, ...
NASCUS Honors Cherie Freed with the Prestigious 2024 Pierre Jay Award at the 59th Annual State System Summit
The National Association of State Credit Union Supervisors (NASCUS) is thrilled to announce that Cherie Freed has been named the ...
First U.S. Community Credit Union Selects Tyler Welch as Chief Financial Officer (CFO)
Sacramento, CA, October 16, 2024. First U.S. Community Credit Union is excited to announce Tyler Welch as Chief Financial Officer ...
Baker Market Update – Week in Review: October 18, 2024
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
SchoolsFirst Federal Credit Union Celebrates International Credit Union Day
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, joined ...
SchoolsFirst Federal Credit Union Sponsors Sacramento Republic FC and Sacramento County Office of Education Teachers of the Year and Classified School Employees of the Year Recognition Event
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, recently ...
eDOC Expands Mobile RDC Client Base in 2024
eDOC is pleased to announce significant growth in its RDC solution utilization in 2024. This year, 20 new financial institutions ...
Grant Donation on Behalf of TruPartner
TruPartner Credit Union is proud to announce City Gospel Mission as the recipient of a $5,000 Community Partnership Grant. This ...
United Federal Credit Union Names New Mortgage Advisor in Holland
United Federal Credit Union (United) is pleased to announce the appointment of Zulema Roa to Mortgage Advisor in Holland. Roa ...
Chartway Credit Union Welcomes Desai Madrigal as New Associate Director on its Board of Directors
Chartway Credit Union is pleased to announce a new appointment to its board of directors: Desai Madrigal as associate director. ...
Greater Texas|Aggieland Credit Union Sees Quick Acceptance of New Tex-Line Virtual Assistant
In just a couple of months, implementing an AI-based system into its contact center has yielded impressive efficiency gains along ...
Coastal Credit Union Promotes Marin Sawyer to VP of Deposit Operations
Coastal Credit Union has promoted Marin Sawyer to VP of Deposit Operations. In her role, Sawyer will develop and execute ...
County Federal Becomes Mirastar Federal Credit Union
With a new brand, the same team, and commitment to service, Mirastar represents a bright new day for the credit ...
For Immediate Release – Pasadena Federal Credit Union Selects Ozgun Ulupinar as Chief Information Officer (CIO)
Pasadena, CA, October 29, 2024. Pasadena Federal Credit Union proudly announces Ozgun Ulupinar as its new Chief Information Officer (CIO). ...
SECU Foundation Awards $1 Million to SPCA Wake for State’s First Regional Campus for Pets & People
A $1 million challenge grant from SECU Foundation to SPCA of Wake County (SPCA Wake) will help the largest animal ...
SchoolsFirst Federal Credit Union Extends Sponsorship for ‘Future Pathways: Superintendents Unplugged’ Podcast as Season 2 Wraps and Season 3 Recording Begins
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Corporate Central Welcomes Pete Paulson as Senior Vice President/Chief Operating Officer
Corporate Central is pleased to announce that Pete Paulson has joined the team as Senior Vice President/Chief Operating Officer (SVP/COO). ...
eDOC Expands eDOCSignature Footprint with 48 New Clients in 2024
eDOC is proud to announce the addition of 48 new clients to its eDOCSignature e-Sign platform in 2024. The surge ...
Baker Market Update – Week in Review: October 25, 2024
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Unitus Community Credit Union Vice Chair Named Distinguished Director at MAXX Awards
Nicole Davison León recognized at annual awards ceremony for her leadership and commitment to community.
Teachers Federal Credit Union Partners With Filene Research Institute To Drive Digital Innovation And Member Growth
Teachers Federal Credit Union, one of the largest credit unions in the United States with more than $9.8 billion in assets and over 460,000 members ...
Eltropy Earns Spot on Inc.’s Power Partner Awards List for Third Consecutive Year
Eltropy, the leading conversations platform for community financial institutions (CFIs), has been recognized in the prestigious Inc. Power Partner Awards, ...
St. Cloud Financial Credit Union and DaLand CUSO Announce Live Townhall on Key Innovations in Credit Union Operations
St. Cloud Financial Credit Union and DaLand CUSO will host a live virtual townhall on November 12, 2024, at 10 ...
NASCUS Welcomes New Board and Advisory Council Members, Reflects on Positive Momentum at 2024 Annual Meeting
The National Association of State Credit Union Supervisors (NASCUS) announced the election and appointment of new officers and directors to ...
BCU PRESIDENT & CEO MIKE VALENTINE HONORED WITH 2025 HERB WEGNER MEMORIAL AWARD FOR OUTSTANDING INDIVIDUAL ACHIEVEMENT
BCU is proud to announce that President and CEO Mike Valentine has been honored with the 2025 Herb Wegner Memorial ...
Allegacy and Skyla Credit Unions Join United Members Title
Allegacy Federal Credit Union and Skyla Credit Union have joined United Members Title LLC., which offers affordable title insurance coverage ...
Illinois Credit Union League Celebrates Record-Breaking CU Kind Day 2024
The Illinois Credit Union League (ICUL) is thrilled to announce another successful CU Kind Day®, its signature initiative dedicated to ...
Webinar: Elevate Your Culture to Unlock High Performance with Team Engagement
Low employee engagement takes its toll on talent retention, productivity, workforce morale, customer service…and your bottom line. Join us Wednesday, ...
Greater Texas|Aggieland Takes Home Three Awards from the Marketing Association of Credit Unions
The Marketing Association of Credit Unions (MAC) presented Greater Texas|Aggieland Credit Union with three awards at its annual conference in ...
SECU Members Benefit from Suncoast Credit Union Mobile ATM During Storm Recovery
Florida-based Suncoast Credit Union generously provided State Employees’ Credit Union (SECU) with a mobile ATM to help support the financial ...
BECU Promotes Bryan MacDonald to Chief Impact Officer
BECU, Washington’s largest credit union, today announced it has promoted Bryan MacDonald to executive vice president and chief impact officer, ...
NASCUS Honors Cherie Freed with the Prestigious 2024 Pierre Jay Award at the 59th Annual State System Summit
The National Association of State Credit Union Supervisors (NASCUS) is thrilled to announce that Cherie Freed has been named the ...
First U.S. Community Credit Union Selects Tyler Welch as Chief Financial Officer (CFO)
Sacramento, CA, October 16, 2024. First U.S. Community Credit Union is excited to announce Tyler Welch as Chief Financial Officer ...
Baker Market Update – Week in Review: October 18, 2024
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
SchoolsFirst Federal Credit Union Celebrates International Credit Union Day
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, joined ...
LAFCU welcomes new additions to its marketing team
LANSING, Mich. — LAFCU has announced the addition of two new team members to its marketing department, Eric Newman as data analyst and Matthew Eleweke ...
InterLutions Adds Passionate Service Leader Amy Pals to Support Growing Credit Union Network
InterLutions, the nation’s fastest-growing employee benefits Credit Union Service Organization (CUSO), is pleased to announce the hiring of Amy Pals as its new Client Services ...
Redwood Credit Union and SchoolsFirst Federal Credit Union Host an International Delegation of Industry Leaders
TUSTIN, Calif. (Nov. 14, 2025) – Redwood Credit Union in Northern California and SchoolsFirst Federal Credit Union in Southern California welcomed more than 40 credit ...
Baker Market Update – Week in Review: November 14, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic developments.
Cloudvirga’s Loan Hub equips loan teams with modern tools for managing pipelines, tasks and borrower communication
Cloudvirga, a Stewart-owned provider of digital point-of-sale platforms for lenders, today announced the launch of its new Loan Hub for lenders seeking an optimized loan ...
One Nevada Ranked #1 Credit Union to Work for in 2025
LAS VEGAS, NV. – One Nevada Credit Union was ranked #1 nationally in the Best Credit Unions to Work For in 2025 by American Banker. Only sixty-eight credit ...