The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Specialized Products Help Turn A Member’s Dream Into A Reality
Johns Hopkins Federal Credit Union
We love seeing our members achieve their goals and providing them with the personalized resources to do so! Our member Scott recently became a homeowner with the help of JHFCU’s 100% Mortgage Loan. A solution that can help members to keep money in savings for the unexpected expenses that come after home ownership. For many, […]
Credit Union Shows Up For Immigrant Families
Our Marketing & Community Development Manager regularly reaches out to the director of our local Ethnic Support Council. But during her most recent meeting, the tone had changed. ICE has become an increasing presence in our area, resulting in many immigrant families who are too afraid to leave their homes at this time, effectively turning […]
Celebrating Mortgage Payoff And Longstanding Membership
Affinity Federal Credit Union
A long-time member wrote to us, wishing to express their sincere appreciation for the invaluable assistance provided throughout the mortgage payoff process. They were pleased to announce that their mortgage has been fully satisfied, a milestone that marks the beginning of their retirement years with a deep sense of peace of mind and gratitude. Proudly […]
Service From The Heart Provides Comfort And Dignity For A Member
Junet’s compassion and quick thinking made a critical difference for a longtime Member who lives with a disability and depends on delivery apps for food. After experiencing fraud, the Member received a new debit card but could not read the numbers. With her nurse unavailable for several days, she called us desperate for help. Junet […]
Bringing Goals Within Reach
When she first came to our credit union in late 2020, our member knew what she wanted: better credit and more control over her finances. Her credit score was in the low 600s, and she was unsure where to begin. Working one-on-one with an EECU member service specialist made the difference. Together, they created a […]
Looking Out For Members’ Safety Whenever Possible
Glacier Hills Credit Union
Julie took a call from an older member that has been involved in lots of fraud situations and has multiple warnings on her account. One of those warnings is no more debit cards due to excessive amount of fraud in the past on them. This was the reason the member was calling, to get a […]
GTE Financial Celebrates 90 Years with the Grand Opening of New Channelside Community Financial Center
CUNA Strategic Services Announces Newest Alliance Provider, Casap, to Automate Dispute Resolution
Valley First Credit Union Receives Prestigious Grant from Federal Home Loan Bank of San Francisco to Empower Underserved Communities and Drive Economic Growth in the Central Valley
Maine Highlands Federal Credit Union Renews Partnership with Synergent
Baker Market Update – Week in Review: February 14, 2025
Eltropy Advances Digital Lending for Credit Unions and Community Banks through its Partnership with MeridianLink
United Federal Credit Union Promotes Lisa Hansen to Branch Manager in South Bend
Coastal Credit Union Earns Four Awards from Carolinas Credit Union Foundation
Royal Credit Union Selects Alogent’s Unify Platform to Streamline Back-Office Processing and Enhance Operational Efficiency
SchoolsFirst FCU Sponsors Bite of Reality® Financial Education Events for Students at California Schools
United Federal Credit Union Names New Mortgage Advisor in Rogers, AR
Cetera Financial Institution Welcomes Mainstreet Credit Union
Santa Isabel Chooses Sharetec for its Comprehensive Core System
EECU’s Newest Branch Has Wheels, Will Travel
Maine Credit Unions Reach New Milestone Raising $1.3 Million to End Hunger
Newsweek Names Redwood Credit Union One of “America’s Best” Credit Unions
Baker Market Update – Week in Review: February 07, 2025
Fibre Federal Credit Union Reduces HR Response Time by 95% Using Eltropy’s AI-Powered Texting Platform
Blue Federal Credit Union donates over $150,000 to Children’s Hospital Colorado
World’s 1st cloud-native, AI-powered, digital-era LOS
EECU Brings Innovative Financial Education to High School Campus
Coastal Wealth Management Advisors Earn Awards for Outstanding Performance
SchoolsFirst FCU Celebrates 2024 Year of Giving to Children’s Miracle Network Hospitals
African-American Credit Union Coalition (AACUC) Awards Scholarship for Humanedge Executive Leadership Program
LoneTree, TruStage™ Ventures announce investment into data analytics firm Arkatechture
United Federal Credit Union to Offer Down Payment Assistance to Mortgage Borrowers in agreement with the Arkansas Development Finance Authority
USSFCU Welcomes Don DiMatteo as Chief Lending Officer
CUNA Strategic Services Aligns With Wipfli to Provide Access to Top C-Suite Talent and Streamline Loan Reviews
Chartway Announces Promotions of Dana Brock, Kelsey Jones and Jace White
GTE Financial Celebrates 90 Years of Service in the Tampa Bay Community
GTE Financial Celebrates 90 Years with the Grand Opening of New Channelside Community Financial Center
CUNA Strategic Services Announces Newest Alliance Provider, Casap, to Automate Dispute Resolution
Valley First Credit Union Receives Prestigious Grant from Federal Home Loan Bank of San Francisco to Empower Underserved Communities and Drive Economic Growth in the Central Valley
Maine Highlands Federal Credit Union Renews Partnership with Synergent
Baker Market Update – Week in Review: February 14, 2025
Eltropy Advances Digital Lending for Credit Unions and Community Banks through its Partnership with MeridianLink
United Federal Credit Union Promotes Lisa Hansen to Branch Manager in South Bend
Coastal Credit Union Earns Four Awards from Carolinas Credit Union Foundation
Royal Credit Union Selects Alogent’s Unify Platform to Streamline Back-Office Processing and Enhance Operational Efficiency
SchoolsFirst FCU Sponsors Bite of Reality® Financial Education Events for Students at California Schools
United Federal Credit Union Names New Mortgage Advisor in Rogers, AR
Cetera Financial Institution Welcomes Mainstreet Credit Union
Santa Isabel Chooses Sharetec for its Comprehensive Core System
EECU’s Newest Branch Has Wheels, Will Travel
Maine Credit Unions Reach New Milestone Raising $1.3 Million to End Hunger
Newsweek Names Redwood Credit Union One of “America’s Best” Credit Unions
Baker Market Update – Week in Review: February 07, 2025
Fibre Federal Credit Union Reduces HR Response Time by 95% Using Eltropy’s AI-Powered Texting Platform
Blue Federal Credit Union donates over $150,000 to Children’s Hospital Colorado
World’s 1st cloud-native, AI-powered, digital-era LOS
EECU Brings Innovative Financial Education to High School Campus
Coastal Wealth Management Advisors Earn Awards for Outstanding Performance
SchoolsFirst FCU Celebrates 2024 Year of Giving to Children’s Miracle Network Hospitals
African-American Credit Union Coalition (AACUC) Awards Scholarship for Humanedge Executive Leadership Program
LoneTree, TruStage™ Ventures announce investment into data analytics firm Arkatechture
United Federal Credit Union to Offer Down Payment Assistance to Mortgage Borrowers in agreement with the Arkansas Development Finance Authority
USSFCU Welcomes Don DiMatteo as Chief Lending Officer
CUNA Strategic Services Aligns With Wipfli to Provide Access to Top C-Suite Talent and Streamline Loan Reviews
Chartway Announces Promotions of Dana Brock, Kelsey Jones and Jace White
GTE Financial Celebrates 90 Years of Service in the Tampa Bay Community
For Immediate Release – Securityplus Federal Credit Union Elevates Strategy and Lending Leadership with Key Executive Moves
Orsa Credit Union Selects Appli to Modernize Digital Member Experience
University of Lending: Strengthening Credit Union Lending from the Inside Out
SchoolsFirst FCU Partners with Friends of Sacramento Arts for the 2026 Heroes of Arts Education Gala
BAXTER CREDIT UNION (BCU) ANNOUNCES CEO SUCCESSION PLAN
Kemba Credit Union Selects Arkatechture as Strategic Data Analytics Partner