The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Illinois Credit Union League Celebrates Community Spirit & Excellence at 94th Annual Convention
Chicago, IL October 16, 2024 –The Illinois Credit Union League (ICUL) successfully concluded its annual convention, Stories that Soar, bringing ...
Coastal Credit Union Foundation Grants Nearing $1 Million for 2024
The Coastal Credit Union Foundation has awarded $260,000 to 19 nonprofits in North Carolina during its Q4 2024 grant cycle, ...
SchoolsFirst Federal Credit Union Opens New Branch Location on Cal Poly Pomona Campus
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Noble Credit Union Partners with Arkatechture to Enhance Data Analytics and Drive Member Engagement
Noble Credit Union has partnered with Arkatechture to transform their data strategy to enhance member services, streamline data processes, and ...
Eltropy Named Finalist for AI Innovation in 2024 Credit Union Times Luminaries Awards
Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), has been named a finalist for the 2024 Credit ...
Indiana Members Foundation Charity Golf Outing Benefitting Evansville Vanderburgh School Corporation Foundation Raises Over $30,000
Indiana Members Foundation, the charitable arm of Indiana Members Credit Union, hosted a charity golf outing to benefit Evansville Vanderburgh ...
UMassFive Celebrates International Credit Union Day and 50,000-Member Milestone
UMassFive is excited to join credit unions worldwide in celebrating International Credit Union Day®, an annual event that commemorates the ...
United Federal Credit Union Promotes Jacob Alexander to Senior Relationship Development Manager in Indiana
United Federal Credit Union (United) has promoted Jacob Alexander to Senior Relationship Development Manager in Indiana. Alexander is based at ...
Mastering Credit Dispute Management: Adapting to Modern Influences
Did you know there is a correlation between social media and credit disputes? Social media has become a staple in ...
Texas State University Student Wins Cruise by Using Greater Texas|Aggieland Card
Texas State University student Michael Valdez has a great vacation to look forward to, as the winner of the Greater ...
Truliant Names Troutman Chief Operating Officer
Truliant Federal Credit Union announced today that it has named industry veteran Michael Troutman to the role of Chief Operating ...
Chartway Hosts Members and Community Partners at Sunset Branch to Celebrate its Sixth Juntos Avanzamos Designated Branch, First in Southern Utah
Chartway Credit Union hosted a fiesta today at its recently renovated Sunset Branch in St. George, Utah to celebrate its ...
Unitus Community Credit Union Celebrates International Credit Union Day with World Foundation for Credit Unions
Early celebration features “Paella for Peace” event and recognition for community partners
Unitus Community Credit Union Awarded the John Pembroke “Catalyst for Change” Award
Credit Union recognized by Credit Union Executives Society (CUES) for leading the way in advancing Diversity, Equity, and Inclusion (DEI) ...
Velera’s TriVerity Appoints David Knowles as President
TriVerity, a Velera company, today announced David Knowles has been named president. In his role, Knowles will oversee the delivery ...
Baker Market Update – Week in Review: October 04, 2024
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Tower Federal Credit Union’s Brand Refresh Wins Four Awards from the Marketing Association of Credit Unions (MAC), Brings Award Count for Rebrand Campaign to Seven
Tower Federal Credit Union proudly announced today wins in four award categories from the Marketing Association of Credit Unions (MAC) ...
SHANECE ROBINSON NAMED 2024 CUES EMERGE WINNER
Shanece Robinson, Team Lead, Learning & Development, Sharonview Federal Credit Union, Fort Mill, SC, has been named the 2024 CUES ...
Sharetec Introduces Reimagined & Enhanced Mobile Banking Experience: Sharetec On-the-Go Mobile
At the Fall 2024 Sharetec Users Conference in Frisco, Texas, Sharetec revealed its reimagined and enhanced mobile banking platform, Sharetec ...
CUSO’s CU-Save Program Delivers Major Cost Savings for Credit Unions
InterLutions, a leading Credit Union Service Organization (CUSO), has once again delivered impressive savings for credit unions through its CU-Save ...
UMassFive Hosting Winter Coat and Cold-Weather Clothing Drive
UMassFive is running a winter coat and cold-weather clothing drive in its Hadley, Northampton, UMass Amherst, Springfield, and Worcester branches ...
United Federal Credit Union Names New Mortgage Advisor in Carson City
United Federal Credit Union (United) is pleased to announce the promotion of Nathan Fogelsong to Mortgage Advisor in Carson City. ...
Sharetec Expands Partnership with Larky to Provide nudge® Push Notification Platform to All Clients
Sharetec, a leading provider of innovative core processing software and digital solutions, is excited to announce the expansion of its ...
ACUMA Announces the 2026 Make Your Mark Annual Conference Dates & Location
ACUMA has announced its 2026 Make Your Mark Annual Conference, set for September 20-23 in Las Vegas at the new ...
Join Us for International Credit Union Day: “One World Through Cooperative Finance” at Advia Credit Union
On October 17, 2024, credit union members around the world will celebrate International Credit Union Day®, an annual event commemorating ...
United Federal Credit Union Pledges $85,000 for Hurricane Helene Relief Efforts in Western North Carolina
Following the devastation in western North Carolina after Hurricane Helene, United Federal Credit Union (United) has pledged $85,000 to three ...
CUES CELEBRATES EXCELLENCE: ANNOUNCING 2024 AWARD WINNERS AND HALL OF FAME INDUCTEE
MADISON, WI – October 8, 2024 – CUES is proud to unveil this year’s roster of CUES Award winners, celebrating ...
Truliant #1 in SBA Origination Loans Among All Credit Unions
According to the Small Business Administration (SBA) Lender Report, Truliant Federal Credit Union is now the #1 originator in the ...
Chartway and Chartway Promise Foundation Bring Hope to Seven Promise Heroes During Childhood Cancer Awareness Month
Chartway Credit Union and its charitable arm, the Chartway Promise Foundation, wrapped up a month of foundation-hosted fundraisers and credit ...
FOR IMMEDIATE RELEASE LOYALTY CREDIT UNION NAMES PARK BROOME AS NEW PRESIDENT AND CEO
PENSACOLA, FLORIDA, – The Board of Directors of LOYALTY Credit Union proudly announces the appointment of Park Broome as its ...
Illinois Credit Union League Celebrates Community Spirit & Excellence at 94th Annual Convention
Chicago, IL October 16, 2024 –The Illinois Credit Union League (ICUL) successfully concluded its annual convention, Stories that Soar, bringing ...
Coastal Credit Union Foundation Grants Nearing $1 Million for 2024
The Coastal Credit Union Foundation has awarded $260,000 to 19 nonprofits in North Carolina during its Q4 2024 grant cycle, ...
SchoolsFirst Federal Credit Union Opens New Branch Location on Cal Poly Pomona Campus
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Noble Credit Union Partners with Arkatechture to Enhance Data Analytics and Drive Member Engagement
Noble Credit Union has partnered with Arkatechture to transform their data strategy to enhance member services, streamline data processes, and ...
Eltropy Named Finalist for AI Innovation in 2024 Credit Union Times Luminaries Awards
Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), has been named a finalist for the 2024 Credit ...
Indiana Members Foundation Charity Golf Outing Benefitting Evansville Vanderburgh School Corporation Foundation Raises Over $30,000
Indiana Members Foundation, the charitable arm of Indiana Members Credit Union, hosted a charity golf outing to benefit Evansville Vanderburgh ...
UMassFive Celebrates International Credit Union Day and 50,000-Member Milestone
UMassFive is excited to join credit unions worldwide in celebrating International Credit Union Day®, an annual event that commemorates the ...
United Federal Credit Union Promotes Jacob Alexander to Senior Relationship Development Manager in Indiana
United Federal Credit Union (United) has promoted Jacob Alexander to Senior Relationship Development Manager in Indiana. Alexander is based at ...
Mastering Credit Dispute Management: Adapting to Modern Influences
Did you know there is a correlation between social media and credit disputes? Social media has become a staple in ...
Texas State University Student Wins Cruise by Using Greater Texas|Aggieland Card
Texas State University student Michael Valdez has a great vacation to look forward to, as the winner of the Greater ...
Truliant Names Troutman Chief Operating Officer
Truliant Federal Credit Union announced today that it has named industry veteran Michael Troutman to the role of Chief Operating ...
Chartway Hosts Members and Community Partners at Sunset Branch to Celebrate its Sixth Juntos Avanzamos Designated Branch, First in Southern Utah
Chartway Credit Union hosted a fiesta today at its recently renovated Sunset Branch in St. George, Utah to celebrate its ...
Unitus Community Credit Union Celebrates International Credit Union Day with World Foundation for Credit Unions
Early celebration features “Paella for Peace” event and recognition for community partners
Unitus Community Credit Union Awarded the John Pembroke “Catalyst for Change” Award
Credit Union recognized by Credit Union Executives Society (CUES) for leading the way in advancing Diversity, Equity, and Inclusion (DEI) ...
Velera’s TriVerity Appoints David Knowles as President
TriVerity, a Velera company, today announced David Knowles has been named president. In his role, Knowles will oversee the delivery ...
Baker Market Update – Week in Review: October 04, 2024
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Tower Federal Credit Union’s Brand Refresh Wins Four Awards from the Marketing Association of Credit Unions (MAC), Brings Award Count for Rebrand Campaign to Seven
Tower Federal Credit Union proudly announced today wins in four award categories from the Marketing Association of Credit Unions (MAC) ...
SHANECE ROBINSON NAMED 2024 CUES EMERGE WINNER
Shanece Robinson, Team Lead, Learning & Development, Sharonview Federal Credit Union, Fort Mill, SC, has been named the 2024 CUES ...
Sharetec Introduces Reimagined & Enhanced Mobile Banking Experience: Sharetec On-the-Go Mobile
At the Fall 2024 Sharetec Users Conference in Frisco, Texas, Sharetec revealed its reimagined and enhanced mobile banking platform, Sharetec ...
CUSO’s CU-Save Program Delivers Major Cost Savings for Credit Unions
InterLutions, a leading Credit Union Service Organization (CUSO), has once again delivered impressive savings for credit unions through its CU-Save ...
UMassFive Hosting Winter Coat and Cold-Weather Clothing Drive
UMassFive is running a winter coat and cold-weather clothing drive in its Hadley, Northampton, UMass Amherst, Springfield, and Worcester branches ...
United Federal Credit Union Names New Mortgage Advisor in Carson City
United Federal Credit Union (United) is pleased to announce the promotion of Nathan Fogelsong to Mortgage Advisor in Carson City. ...
Sharetec Expands Partnership with Larky to Provide nudge® Push Notification Platform to All Clients
Sharetec, a leading provider of innovative core processing software and digital solutions, is excited to announce the expansion of its ...
ACUMA Announces the 2026 Make Your Mark Annual Conference Dates & Location
ACUMA has announced its 2026 Make Your Mark Annual Conference, set for September 20-23 in Las Vegas at the new ...
Join Us for International Credit Union Day: “One World Through Cooperative Finance” at Advia Credit Union
On October 17, 2024, credit union members around the world will celebrate International Credit Union Day®, an annual event commemorating ...
United Federal Credit Union Pledges $85,000 for Hurricane Helene Relief Efforts in Western North Carolina
Following the devastation in western North Carolina after Hurricane Helene, United Federal Credit Union (United) has pledged $85,000 to three ...
CUES CELEBRATES EXCELLENCE: ANNOUNCING 2024 AWARD WINNERS AND HALL OF FAME INDUCTEE
MADISON, WI – October 8, 2024 – CUES is proud to unveil this year’s roster of CUES Award winners, celebrating ...
Truliant #1 in SBA Origination Loans Among All Credit Unions
According to the Small Business Administration (SBA) Lender Report, Truliant Federal Credit Union is now the #1 originator in the ...
Chartway and Chartway Promise Foundation Bring Hope to Seven Promise Heroes During Childhood Cancer Awareness Month
Chartway Credit Union and its charitable arm, the Chartway Promise Foundation, wrapped up a month of foundation-hosted fundraisers and credit ...
FOR IMMEDIATE RELEASE LOYALTY CREDIT UNION NAMES PARK BROOME AS NEW PRESIDENT AND CEO
PENSACOLA, FLORIDA, – The Board of Directors of LOYALTY Credit Union proudly announces the appointment of Park Broome as its ...
Freedom First Announces CEO Retirement and Selection of New CEO
October 29, 2025 (Roanoke, VA) — Freedom First Credit Union would like to announce the retirement of Paul Phillips, President and CEO. After 25 years of ...
1st Community FCU CEO Bill Nikolauk appointed to CU*Answers Board of Directors
The board of directors of cooperative CUSO CU*Answers recently announced that Bill Nikolauk has been appointed to serve as a board member. Nikolauk, President/CEO of ...
LAFCU Breaks Ground on New Drive-up Teller Site in Perry
LANSING, Mich. — On a brisk, sunny October morning, LAFCU leaders joined local officials and community partners, to celebrate the groundbreaking of a new Interactive ...
SchoolsFirst FCU Opens 71st Branch in California – Burbank Now Open
SchoolsFirst Federal Credit Union opens New Burbank Branch, extending its footprint to 761 branches in California.
myCUmortgage Recognizes Partner Credit Unions for Making Members’ Homeownership Dreams a Reality
Awards Luncheon is a key component of myCUmortgage’s annual Partner Conference, highlighting the best of the best in credit union mortgage lending
Corporate Central Energizes the Credit Union Movement at Inaugural Momentum Conference
Corporate Central proudly hosted its debut Momentum: Insights, Innovation, and Connection conference October 7–9 at Chula Vista Resort in Wisconsin Dells and the energy was ...