The Member Story Project

The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.

They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.

Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.

The Member Story Project is sponsored by Callahan & Associates
Personnel Promotions

United Federal Credit Union Names Tracy Mast Branch Manager in Buchanan

United Federal Credit Union (United) has named Tracy Mast Branch Manager at its branch at 808 E Front Street in ...
Other

2024 CUES Emerge Competition Judging Panel Announced

CUES and partner Currency Marketing have selected a team of highly-respected credit union leaders to serve as the 2024 CUES ...
Technology

Alogent Recognized as Finalist in Credit Union Times Luminaries Awards for Payment Solutions Innovation

Alogent announce that its Unify platform has been named a finalist for the Credit Union Times Luminaries Awards in the ...
Other

NASCUS Announces 2024-25 Board and Advisory Council Election Results

In August, the National Association of State Credit Union Supervisors (NASCUS) conducted its annual elections for its Regulator Board and ...
Strategic Partnerships

Coop Manati Chooses Sharetec for Its Modernization & Efficiency

Sharetec, an inventive and advanced leader in credit union technology, recently announced its new partnership with Coop Manati, one of ...
Lending

HealthShare Grants $50,000 in Down Payment Assistance

To support financial stability and homeownership for low-income members, HealthShare Federal Credit Union announced five $10,000 down payment grants, helping ...
Strategic Partnerships

Synergent and Jack Henry Celebrate 20 Years of Partnership

Synergent® and Jack Henry™ recently celebrated the monumental milestone of 20 years of partnership! To commemorate, staff members from both ...
Making A Difference

SchoolsFirst Federal Credit Union Funds Cal Poly Pomona Credentialing Program

SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Lending

Centra Credit Union names Lynne Coverdale as new Mortgage Loan Consultant

Hello, Please see the attached press release announcing that Centra Credit Union has added Lynne Coverdale to their team of ...
Strategic Partnerships

Debbie Joins CUNA Strategic Services as New Alliance Provider

CUNA Strategic Services is excited to announce its newest strategic alliance provider, Debbie. Debbie offers a member growth and
Technology

U.S. Senate Federal Credit Union Showcases Innovative AI Use at VMware Explore 2024

The U.S. Senate Federal Credit Union (USSFCU) stood out at VMware Explore 2024, a global conference held at the Venetian ...
Making A Difference

GreenState teams up with local Brewery to make a greener Iowa

Big Grove Brewery and GreenState Credit Union have announced the release of the fourth annual A Greener State of Mind, ...
Charity Events

1st MidAmerica Credit Union Delivers $30,000 in Grant Funds

1st MidAmerica Credit Union delivered $30,000 in grant funds to local small businesses in partnership with the Federal Home Loan ...
Industry Analysis & Trends

Baker Market Update – Week in Review: September 13, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Making A Difference

SchoolsFirst Federal Credit Union Supports Successful Education Program at CSU Long Beach

SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Strategic Partnerships

Eltropy and Sync 1 Systems Announce Integration to Streamline Loan Origination for Community Financial Institutions

Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today announced an integration with Sync 1 Systems, a ...
Operations & HR

United Federal Credit Union Celebrates Allentown Branches, New Regional Market with Ribbon Cutting Ceremony

United Federal Credit Union (United) celebrated its newest region in Allentown, Pennsylvania with a ribbon cutting ceremony on Tuesday, September ...
Making A Difference

SouthLight Healthcare Awarded $500,000 Grant to Help Expand Access to Outpatient Treatment Services

– SECU Foundation awarded a $500,000 grant to SouthLight Healthcare, one of the area’s leading non-profit providers of outpatient and ...
Marketing

Alloya’s Leadership Symposium Celebrates its Tenth Year in Nashville

Alloya Corporate Federal Credit Union proudly celebrated the tenth anniversary of its Credit Union Leadership Symposium in Nashville, Tennessee last ...
Making A Difference

SECU Foundation Supports Disaster Preparedness with $250,000 Contribution to Feeding the Carolinas

SECU Foundation has awarded a $250,000 grant to Feeding the Carolinas (FTC) for the non-profit’s disaster preparedness efforts in North ...
Charity Events

UMassFive Donates Thousands of Personal Care Items to Local Survival Centers

UMassFive College Federal Credit Union is thrilled to announce the success of its personal care items drive, which was held ...
Operations & HR

United Federal Credit Union Recognized as Global Workplace Leader

Already recognized as one of the Top 100 Workplaces in North America, United Federal Credit Union has earned a new ...
Industry Analysis & Trends

Baker Market Update – Week in Review: September 06, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Lending

CU Student Choice and Directions Credit Union Offer New Financing Option for Aviation Maintenance Trainees

CU Student Choice, the leading provider of higher education financing solutions to America’s credit unions, announced that it has collaborated ...
Technology

Sound Credit Union and UW Tacoma’s Milgard Center for Business Analytics Announce Statewide FinTech Competition

For the fourth consecutive year, Sound Credit Union (Sound) and the University of Washington Tacoma’s (UWT) Milgard Center for Business Analytics are inviting entrepreneurs to ...
Marketing

Callahan & Associates’ Announces New 2025 CreditUnions.com Media Kit

Callahan & Associates, a trusted leader in the credit union industry for nearly 40 years, is pleased to announce the release of its 2025 Media ...
Operations & HR

Redwood Credit Union Welcomes Susanne Miller as Senior Vice President of Accounting and Finance

Susanne Miller has been hired as the new senior vice president over Accounting and Finance for Redwood Credit Union.
Other

State Employees Association of North Carolina (SEANC) Announces its Endorsement of SECU’s Board-Nominated Candidates Citing Their Representation for State Employees

The State Employees Association of North Carolina has announced its support and endorsement for Robert Brinson, Mark Fleming, Stelfanie Williams, ...
Industry Analysis & Trends

Eltropy Leadership Summit 2024 Concludes, Highlighting Community Focus and Financial Security in an AI Era

The third annual Eltropy Leadership Summit, held August 26-28, 2024, at the Sundance Mountain Resort in Utah, has concluded, leaving ...
Strategic Partnerships

ASA and Sharetec Partner to Transform Credit Union, Fintech Collaboration

ASA, an embedded App Store as a Service provider, today announced a long-term strategic partnership with Sharetec, a web-based core ...
Personnel Promotions

United Federal Credit Union Names Tracy Mast Branch Manager in Buchanan

United Federal Credit Union (United) has named Tracy Mast Branch Manager at its branch at 808 E Front Street in ...
Other

2024 CUES Emerge Competition Judging Panel Announced

CUES and partner Currency Marketing have selected a team of highly-respected credit union leaders to serve as the 2024 CUES ...
Technology

Alogent Recognized as Finalist in Credit Union Times Luminaries Awards for Payment Solutions Innovation

Alogent announce that its Unify platform has been named a finalist for the Credit Union Times Luminaries Awards in the ...
Other

NASCUS Announces 2024-25 Board and Advisory Council Election Results

In August, the National Association of State Credit Union Supervisors (NASCUS) conducted its annual elections for its Regulator Board and ...
Strategic Partnerships

Coop Manati Chooses Sharetec for Its Modernization & Efficiency

Sharetec, an inventive and advanced leader in credit union technology, recently announced its new partnership with Coop Manati, one of ...
Lending

HealthShare Grants $50,000 in Down Payment Assistance

To support financial stability and homeownership for low-income members, HealthShare Federal Credit Union announced five $10,000 down payment grants, helping ...
Strategic Partnerships

Synergent and Jack Henry Celebrate 20 Years of Partnership

Synergent® and Jack Henry™ recently celebrated the monumental milestone of 20 years of partnership! To commemorate, staff members from both ...
Making A Difference

SchoolsFirst Federal Credit Union Funds Cal Poly Pomona Credentialing Program

SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Lending

Centra Credit Union names Lynne Coverdale as new Mortgage Loan Consultant

Hello, Please see the attached press release announcing that Centra Credit Union has added Lynne Coverdale to their team of ...
Strategic Partnerships

Debbie Joins CUNA Strategic Services as New Alliance Provider

CUNA Strategic Services is excited to announce its newest strategic alliance provider, Debbie. Debbie offers a member growth and
Technology

U.S. Senate Federal Credit Union Showcases Innovative AI Use at VMware Explore 2024

The U.S. Senate Federal Credit Union (USSFCU) stood out at VMware Explore 2024, a global conference held at the Venetian ...
Making A Difference

GreenState teams up with local Brewery to make a greener Iowa

Big Grove Brewery and GreenState Credit Union have announced the release of the fourth annual A Greener State of Mind, ...
Charity Events

1st MidAmerica Credit Union Delivers $30,000 in Grant Funds

1st MidAmerica Credit Union delivered $30,000 in grant funds to local small businesses in partnership with the Federal Home Loan ...
Industry Analysis & Trends

Baker Market Update – Week in Review: September 13, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Making A Difference

SchoolsFirst Federal Credit Union Supports Successful Education Program at CSU Long Beach

SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Strategic Partnerships

Eltropy and Sync 1 Systems Announce Integration to Streamline Loan Origination for Community Financial Institutions

Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today announced an integration with Sync 1 Systems, a ...
Operations & HR

United Federal Credit Union Celebrates Allentown Branches, New Regional Market with Ribbon Cutting Ceremony

United Federal Credit Union (United) celebrated its newest region in Allentown, Pennsylvania with a ribbon cutting ceremony on Tuesday, September ...
Making A Difference

SouthLight Healthcare Awarded $500,000 Grant to Help Expand Access to Outpatient Treatment Services

– SECU Foundation awarded a $500,000 grant to SouthLight Healthcare, one of the area’s leading non-profit providers of outpatient and ...
Marketing

Alloya’s Leadership Symposium Celebrates its Tenth Year in Nashville

Alloya Corporate Federal Credit Union proudly celebrated the tenth anniversary of its Credit Union Leadership Symposium in Nashville, Tennessee last ...
Making A Difference

SECU Foundation Supports Disaster Preparedness with $250,000 Contribution to Feeding the Carolinas

SECU Foundation has awarded a $250,000 grant to Feeding the Carolinas (FTC) for the non-profit’s disaster preparedness efforts in North ...
Charity Events

UMassFive Donates Thousands of Personal Care Items to Local Survival Centers

UMassFive College Federal Credit Union is thrilled to announce the success of its personal care items drive, which was held ...
Operations & HR

United Federal Credit Union Recognized as Global Workplace Leader

Already recognized as one of the Top 100 Workplaces in North America, United Federal Credit Union has earned a new ...
Industry Analysis & Trends

Baker Market Update – Week in Review: September 06, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Lending

CU Student Choice and Directions Credit Union Offer New Financing Option for Aviation Maintenance Trainees

CU Student Choice, the leading provider of higher education financing solutions to America’s credit unions, announced that it has collaborated ...
Technology

Sound Credit Union and UW Tacoma’s Milgard Center for Business Analytics Announce Statewide FinTech Competition

For the fourth consecutive year, Sound Credit Union (Sound) and the University of Washington Tacoma’s (UWT) Milgard Center for Business Analytics are inviting entrepreneurs to ...
Marketing

Callahan & Associates’ Announces New 2025 CreditUnions.com Media Kit

Callahan & Associates, a trusted leader in the credit union industry for nearly 40 years, is pleased to announce the release of its 2025 Media ...
Operations & HR

Redwood Credit Union Welcomes Susanne Miller as Senior Vice President of Accounting and Finance

Susanne Miller has been hired as the new senior vice president over Accounting and Finance for Redwood Credit Union.
Other

State Employees Association of North Carolina (SEANC) Announces its Endorsement of SECU’s Board-Nominated Candidates Citing Their Representation for State Employees

The State Employees Association of North Carolina has announced its support and endorsement for Robert Brinson, Mark Fleming, Stelfanie Williams, ...
Industry Analysis & Trends

Eltropy Leadership Summit 2024 Concludes, Highlighting Community Focus and Financial Security in an AI Era

The third annual Eltropy Leadership Summit, held August 26-28, 2024, at the Sundance Mountain Resort in Utah, has concluded, leaving ...
Strategic Partnerships

ASA and Sharetec Partner to Transform Credit Union, Fintech Collaboration

ASA, an embedded App Store as a Service provider, today announced a long-term strategic partnership with Sharetec, a web-based core ...

NASCUS Awards Janet Powell with the Prestigious 2025 Pierre Jay Award

The National Association of State Credit Union Supervisors (NASCUS) is proud to announce that Janet M. Powell, Chief of Regulation and Supervision—Credit Unions at the ...

Redwood Credit Union members save more than $1.5 million through new financial tools and coaching program

Redwood Credit Union (RCU) members have collectively saved more than $1.5 million in just eight months thanks to a suite of new financial tools and ...

Alogent Named Finalist in AI and Mobile Banking Categories of 2025 Luminaries Awards

Alogent was named a finalist in two categories of the 2025 Luminaries Awards, which recognize innovation and impact across the financial services industry. FASTdocs, a ...

SECU Foundation Grants $350,000 to Imprints Cares to Support New Family Resource Center

SECU Foundation has announced a $350,000 grant to Imprints Cares (IC) for the renovation of a Forsyth County property that will become the non-profit’s new ...

SchoolsFirst FCU and Sacramento Republic FC Surprise and Honor 10 School Employees From Sacramento Area

SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, recognized 10 employees in the Twin ...

Callahan & Associates’ Announces New 2026 CreditUnions.com Media Kit

Washington, DC – Callahan & Associates, a trusted leader in the credit union industry for nearly 40 years, is pleased to announce the release of ...
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