The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
A Member Finds Financial Relief And Confidence
When Susan walked into GreenState’s Urbandale branch, she was looking for a way to ease the burden of high interest credit card debt. That’s when Sarah, a member service associate, stepped in to make a meaningful difference. Sarah carefully reviewed Susan’s situation and helped her transfer a balance from a credit card with a 24.9% […]
Help To Grow From 2 Employees To 22
Greylock Federal Credit Union
Many people dream of starting their own business. Charliston Santos brought his dream to the Berkshires of Western Massachusetts. But to make his dream a reality, Charliston needed a financial partner. Here, Charliston shares his story of how finding Greylock Federal Credit Union was key to his success. I own C & A Cleaning Services. […]
Expertise Adds Confidence To A Last-Minute Decision
When GreenState member Jill reached out with a last-minute decision to invest in a certificate of deposit and an investor money market, Zac didn’t just process the request — he turned it into an opportunity to build clarity and confidence. Taking the time to understand Jill’s goals, Zac walked through every detail of the investment […]
Service That Builds Trust And Friendship
When Ric reached out to review his loans, he expected a straightforward financial conversation. What he experienced instead was the kind of personalized care that defines GreenState Credit Union. Simon took the time to walk Ric through his payment options for two existing loans, patiently explaining how each choice would impact his budget and future […]
Entrepreneurship And Enchiladas
Rosa and Aurelio T. have the highest standards when it comes to cooking up delicious Mexican food. Since opening Mi Madre’s Restaurant in East Austin in 1990, the couple has insisted on using only the best ingredients to produce excellent meals for generations of Austinites. “Mr. T and Mama T,” as they are known to […]
Cowboy Pools Helps Everybody Cool Off
When quarantine halted their plans for a big wedding in April 2020, Aaron W. and Amanda S. repurposed their wedding fund to launch a new business. That summer, they started Cowboy Pools, of which they are now co-founders and operators. The company sells and installs chic, low-cost backyard pools designed with galvanized water tanks made […]
Navatros Executive Shares Practical Roadmap for Credit Union AI Adoption
Truliant Insurance Adds to Strategic Growth Through S.C. Acquisition
Chartway Credit Union Receives Inaugural La Alianza Award from Washington Area Chamber of Commerce
Advia Credit Union Welcomes Tony Wright as Chief Financial Officer
Baker Market Update – Week in Review: November 22, 2024
Coastal Credit Union Hires Two New Mortgage Vice Presidents
LAFCU Honored With Delta Township Community Impact–Legacy Award
LAFCU Strengthens Team With Hires In Professional Services And Finance
TEACHERS FEDERAL CREDIT UNION ANNOUNCES BEN ALESSI AS CHIEF FINANCIAL OFFICER, FURTHER STRENGTHENING THE CREDIT UNION’S LEADERSHIP TEAM
Eltropy CEO Discusses AI’s Impact on Credit Union Member Engagement with CUbroadcast
LAFCU Named One of the Best Credit Unions to Work For in 2024
Peach State FCU C.A.R.E.S. Foundation Now Accepting Applications for $277,000 in Scholarships
Alogent Launches Alogent Shield: Advanced Check Fraud Mitigation Suite of Capabilities Utilizing AI and Machine Learning to Reduce Losses Across All Deposit Channels
Aggieland Credit Union Finances $53,000 in Texas A&M Student-run Entrepreneurial Ventures
Eltropy CEO to Address Branch Banking Innovation at Future Branches 2024
TowerCares Foundation Surpasses $3 Million in Donations, Grants and Scholarships to Help Military Heroes, Veterans and Children in Need
Coastal Credit Union School Supply Drive Benefits 29 Local Schools
United Federal Credit Union Hires Chief Commercial Officer to Lead Business Lending and Deposit Growth
Autotruck Financial Credit Union Chooses Sharetec for Shared Values and Digital Innovation
Landings Credit Union Secures $81,000 Ahead Grant to Support Tempe Community Action Agency’s (TCAA) Economic Empowerment Programs
First Hope Bank Partners with Arkatechture to Drive Data Innovation and Enhance Customer Experience
SECU’s Leigh Brady Named to 2024 Most Powerful Women in Credit Unions List by American Banker
GreenState appoints new Chief Risk Officer, Ryan Gage
Chartway Credit Union Expands with New Branches, Products, & Services
United Federal Credit Union Promotes Two to Branch Manager Positions in Indiana
GTE Financial Elevates Leadership: Manny Aguilar and Dona Svehla Promoted to Key Executive Roles
United Federal Credit Union Names New Mortgage Advisor in Battle Creek
Maine Credit Union Grows Assets by More Than 60%
INOVA’S Samuel Kamwenji Receives Minority Business Excellence Award for Service
NCOFCU Awards it 2024 Vollunteer of the Year and Lifetime Achivement Awards at their San Antonio Conference
Navatros Executive Shares Practical Roadmap for Credit Union AI Adoption
Truliant Insurance Adds to Strategic Growth Through S.C. Acquisition
Chartway Credit Union Receives Inaugural La Alianza Award from Washington Area Chamber of Commerce
Advia Credit Union Welcomes Tony Wright as Chief Financial Officer
Baker Market Update – Week in Review: November 22, 2024
Coastal Credit Union Hires Two New Mortgage Vice Presidents
LAFCU Honored With Delta Township Community Impact–Legacy Award
LAFCU Strengthens Team With Hires In Professional Services And Finance
TEACHERS FEDERAL CREDIT UNION ANNOUNCES BEN ALESSI AS CHIEF FINANCIAL OFFICER, FURTHER STRENGTHENING THE CREDIT UNION’S LEADERSHIP TEAM
Eltropy CEO Discusses AI’s Impact on Credit Union Member Engagement with CUbroadcast
LAFCU Named One of the Best Credit Unions to Work For in 2024
Peach State FCU C.A.R.E.S. Foundation Now Accepting Applications for $277,000 in Scholarships
Alogent Launches Alogent Shield: Advanced Check Fraud Mitigation Suite of Capabilities Utilizing AI and Machine Learning to Reduce Losses Across All Deposit Channels
Aggieland Credit Union Finances $53,000 in Texas A&M Student-run Entrepreneurial Ventures
Eltropy CEO to Address Branch Banking Innovation at Future Branches 2024
TowerCares Foundation Surpasses $3 Million in Donations, Grants and Scholarships to Help Military Heroes, Veterans and Children in Need
Coastal Credit Union School Supply Drive Benefits 29 Local Schools
United Federal Credit Union Hires Chief Commercial Officer to Lead Business Lending and Deposit Growth
Autotruck Financial Credit Union Chooses Sharetec for Shared Values and Digital Innovation
Landings Credit Union Secures $81,000 Ahead Grant to Support Tempe Community Action Agency’s (TCAA) Economic Empowerment Programs
First Hope Bank Partners with Arkatechture to Drive Data Innovation and Enhance Customer Experience
SECU’s Leigh Brady Named to 2024 Most Powerful Women in Credit Unions List by American Banker
GreenState appoints new Chief Risk Officer, Ryan Gage
Chartway Credit Union Expands with New Branches, Products, & Services
United Federal Credit Union Promotes Two to Branch Manager Positions in Indiana
GTE Financial Elevates Leadership: Manny Aguilar and Dona Svehla Promoted to Key Executive Roles
United Federal Credit Union Names New Mortgage Advisor in Battle Creek
Maine Credit Union Grows Assets by More Than 60%
INOVA’S Samuel Kamwenji Receives Minority Business Excellence Award for Service
NCOFCU Awards it 2024 Vollunteer of the Year and Lifetime Achivement Awards at their San Antonio Conference
Waterbury CT Teachers Federal Credit Union Selects Alogent’s FASTdocs to Modernize Enterprise Content Management and Automate Manual Processes
First Entertainment Credit Union and Nymbus Launch CineFi, First Digital Credit Union for Entertainment Professionals
Corporate Central Promotes Hunter Cliffgard to Investment Analyst
CRIF Select Appoints Robert Christini as Senior Vice President of Sales
Applications sought for $10K LAFCU Innovation for Education Grant
Credit Union League of Connecticut Rebrands as Connecticut’s Credit Unions; Services Arm Relaunches as cuVoyant