The Member Story Project

The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.

They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.

Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.

The Member Story Project is sponsored by Callahan & Associates
Other

myCUmortgage Recognizes Partner Credit Unions for Trailblazing the Mortgage Frontier

Celebrating the best of the best in credit union mortgage lending, myCUmortgage recognized 17 winners during the 19th Annual myCUmortgage ...
Personnel Promotions

Trent Hudson Joins Chartway Credit Union as Senior Vice President of Finance

Chartway is pleased to announce that Trent Hudson has joined the credit union as its new senior vice president of ...
Operations & HR

Corporate Central Welcomes Chelsea Menge as Relationship Development Manager

Corporate Central is excited to announce the addition of Chelsea Menge as Relationship Development Manager. In this vital role, Menge ...
Making A Difference

Unitus Community Credit Union Awards Community Impact Grant to Economic Development Nonprofit

In partnership with Federal Home Loan Bank of Des Moines, Business Impact Northwest will receive $100,000 in grant funds
Charity Events

Redwood Credit Union Donates More than $56,000 to Local Nonprofits for International Credit Union Day

On October 17, Redwood Credit Union (RCU) joined credit unions around the world in celebrating International Credit Union (ICU) Day, ...
Making A Difference

Chartway Credit Union Recognized for Second Consecutive Year As One of the 50 Most Community-Minded Companies in Hampton Roads

Chartway Credit Union has been named an honoree of The Civic 50 Hampton Roads by VOLUNTEER Hampton Roads and Points ...
Making A Difference

SchoolsFirst Federal Credit Union Sponsors Sacramento Republic FC and Sacramento County Office of Education Teachers of the Year and Classified School Employees of the Year Recognition Event

SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, recently ...
Other

eDOC Expands Mobile RDC Client Base in 2024

eDOC is pleased to announce significant growth in its RDC solution utilization in 2024. This year, 20 new financial institutions ...
Marketing

Grant Donation on Behalf of TruPartner

TruPartner Credit Union is proud to announce City Gospel Mission as the recipient of a $5,000 Community Partnership Grant. This ...
Personnel Promotions

United Federal Credit Union Names New Mortgage Advisor in Holland

United Federal Credit Union (United) is pleased to announce the appointment of Zulema Roa to Mortgage Advisor in Holland. Roa ...
Personnel Promotions

Chartway Credit Union Welcomes Desai Madrigal as New Associate Director on its Board of Directors

Chartway Credit Union is pleased to announce a new appointment to its board of directors: Desai Madrigal as associate director. ...
Technology

Greater Texas|Aggieland Credit Union Sees Quick Acceptance of New Tex-Line Virtual Assistant

In just a couple of months, implementing an AI-based system into its contact center has yielded impressive efficiency gains along ...
Personnel Promotions

Coastal Credit Union Promotes Marin Sawyer to VP of Deposit Operations

Coastal Credit Union has promoted Marin Sawyer to VP of Deposit Operations. In her role, Sawyer will develop and execute ...
Other

County Federal Becomes Mirastar Federal Credit Union

With a new brand, the same team, and commitment to service, Mirastar represents a bright new day for the credit ...
Personnel Promotions

For Immediate Release – Pasadena Federal Credit Union Selects Ozgun Ulupinar as Chief Information Officer (CIO)

Pasadena, CA, October 29, 2024. Pasadena Federal Credit Union proudly announces Ozgun Ulupinar as its new Chief Information Officer (CIO). ...
Making A Difference

SECU Foundation Awards $1 Million to SPCA Wake for State’s First Regional Campus for Pets & People

A $1 million challenge grant from SECU Foundation to SPCA of Wake County (SPCA Wake) will help the largest animal ...
Making A Difference

SchoolsFirst Federal Credit Union Extends Sponsorship for ‘Future Pathways: Superintendents Unplugged’ Podcast as Season 2 Wraps and Season 3 Recording Begins

SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Operations & HR

Corporate Central Welcomes Pete Paulson as Senior Vice President/Chief Operating Officer

Corporate Central is pleased to announce that Pete Paulson has joined the team as Senior Vice President/Chief Operating Officer (SVP/COO). ...
Lending

eDOC Expands eDOCSignature Footprint with 48 New Clients in 2024

eDOC is proud to announce the addition of 48 new clients to its eDOCSignature e-Sign platform in 2024. The surge ...
Industry Analysis & Trends

Baker Market Update – Week in Review: October 25, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Other

Unitus Community Credit Union Vice Chair Named Distinguished Director at MAXX Awards

Nicole Davison León recognized at annual awards ceremony for her leadership and commitment to community.
Strategic Partnerships

Teachers Federal Credit Union Partners With Filene Research Institute To Drive Digital Innovation And Member Growth

Teachers Federal Credit Union, one of the largest credit unions in the United States with more than $9.8 billion in assets and over 460,000 members ...
Marketing

Eltropy Earns Spot on Inc.’s Power Partner Awards List for Third Consecutive Year

Eltropy, the leading conversations platform for community financial institutions (CFIs), has been recognized in the prestigious Inc. Power Partner Awards, ...
Industry Analysis & Trends

St. Cloud Financial Credit Union and DaLand CUSO Announce Live Townhall on Key Innovations in Credit Union Operations

St. Cloud Financial Credit Union and DaLand CUSO will host a live virtual townhall on November 12, 2024, at 10 ...
Other

NASCUS Welcomes New Board and Advisory Council Members, Reflects on Positive Momentum at 2024 Annual Meeting

The National Association of State Credit Union Supervisors (NASCUS) announced the election and appointment of new officers and directors to ...
Industry Analysis & Trends

BCU PRESIDENT & CEO MIKE VALENTINE HONORED WITH 2025 HERB WEGNER MEMORIAL AWARD FOR OUTSTANDING INDIVIDUAL ACHIEVEMENT

BCU is proud to announce that President and CEO Mike Valentine has been honored with the 2025 Herb Wegner Memorial ...
Strategic Partnerships

Allegacy and Skyla Credit Unions Join United Members Title

Allegacy Federal Credit Union and Skyla Credit Union have joined United Members Title LLC., which offers affordable title insurance coverage ...
Making A Difference

Illinois Credit Union League Celebrates Record-Breaking CU Kind Day 2024

The Illinois Credit Union League (ICUL) is thrilled to announce another successful CU Kind Day®, its signature initiative dedicated to ...
Operations & HR

Webinar: Elevate Your Culture to Unlock High Performance with Team Engagement

Low employee engagement takes its toll on talent retention, productivity, workforce morale, customer service…and your bottom line. Join us Wednesday, ...
Marketing

Greater Texas|Aggieland Takes Home Three Awards from the Marketing Association of Credit Unions

The Marketing Association of Credit Unions (MAC) presented Greater Texas|Aggieland Credit Union with three awards at its annual conference in ...
Other

myCUmortgage Recognizes Partner Credit Unions for Trailblazing the Mortgage Frontier

Celebrating the best of the best in credit union mortgage lending, myCUmortgage recognized 17 winners during the 19th Annual myCUmortgage ...
Personnel Promotions

Trent Hudson Joins Chartway Credit Union as Senior Vice President of Finance

Chartway is pleased to announce that Trent Hudson has joined the credit union as its new senior vice president of ...
Operations & HR

Corporate Central Welcomes Chelsea Menge as Relationship Development Manager

Corporate Central is excited to announce the addition of Chelsea Menge as Relationship Development Manager. In this vital role, Menge ...
Making A Difference

Unitus Community Credit Union Awards Community Impact Grant to Economic Development Nonprofit

In partnership with Federal Home Loan Bank of Des Moines, Business Impact Northwest will receive $100,000 in grant funds
Charity Events

Redwood Credit Union Donates More than $56,000 to Local Nonprofits for International Credit Union Day

On October 17, Redwood Credit Union (RCU) joined credit unions around the world in celebrating International Credit Union (ICU) Day, ...
Making A Difference

Chartway Credit Union Recognized for Second Consecutive Year As One of the 50 Most Community-Minded Companies in Hampton Roads

Chartway Credit Union has been named an honoree of The Civic 50 Hampton Roads by VOLUNTEER Hampton Roads and Points ...
Making A Difference

SchoolsFirst Federal Credit Union Sponsors Sacramento Republic FC and Sacramento County Office of Education Teachers of the Year and Classified School Employees of the Year Recognition Event

SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, recently ...
Other

eDOC Expands Mobile RDC Client Base in 2024

eDOC is pleased to announce significant growth in its RDC solution utilization in 2024. This year, 20 new financial institutions ...
Marketing

Grant Donation on Behalf of TruPartner

TruPartner Credit Union is proud to announce City Gospel Mission as the recipient of a $5,000 Community Partnership Grant. This ...
Personnel Promotions

United Federal Credit Union Names New Mortgage Advisor in Holland

United Federal Credit Union (United) is pleased to announce the appointment of Zulema Roa to Mortgage Advisor in Holland. Roa ...
Personnel Promotions

Chartway Credit Union Welcomes Desai Madrigal as New Associate Director on its Board of Directors

Chartway Credit Union is pleased to announce a new appointment to its board of directors: Desai Madrigal as associate director. ...
Technology

Greater Texas|Aggieland Credit Union Sees Quick Acceptance of New Tex-Line Virtual Assistant

In just a couple of months, implementing an AI-based system into its contact center has yielded impressive efficiency gains along ...
Personnel Promotions

Coastal Credit Union Promotes Marin Sawyer to VP of Deposit Operations

Coastal Credit Union has promoted Marin Sawyer to VP of Deposit Operations. In her role, Sawyer will develop and execute ...
Other

County Federal Becomes Mirastar Federal Credit Union

With a new brand, the same team, and commitment to service, Mirastar represents a bright new day for the credit ...
Personnel Promotions

For Immediate Release – Pasadena Federal Credit Union Selects Ozgun Ulupinar as Chief Information Officer (CIO)

Pasadena, CA, October 29, 2024. Pasadena Federal Credit Union proudly announces Ozgun Ulupinar as its new Chief Information Officer (CIO). ...
Making A Difference

SECU Foundation Awards $1 Million to SPCA Wake for State’s First Regional Campus for Pets & People

A $1 million challenge grant from SECU Foundation to SPCA of Wake County (SPCA Wake) will help the largest animal ...
Making A Difference

SchoolsFirst Federal Credit Union Extends Sponsorship for ‘Future Pathways: Superintendents Unplugged’ Podcast as Season 2 Wraps and Season 3 Recording Begins

SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Operations & HR

Corporate Central Welcomes Pete Paulson as Senior Vice President/Chief Operating Officer

Corporate Central is pleased to announce that Pete Paulson has joined the team as Senior Vice President/Chief Operating Officer (SVP/COO). ...
Lending

eDOC Expands eDOCSignature Footprint with 48 New Clients in 2024

eDOC is proud to announce the addition of 48 new clients to its eDOCSignature e-Sign platform in 2024. The surge ...
Industry Analysis & Trends

Baker Market Update – Week in Review: October 25, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Other

Unitus Community Credit Union Vice Chair Named Distinguished Director at MAXX Awards

Nicole Davison León recognized at annual awards ceremony for her leadership and commitment to community.
Strategic Partnerships

Teachers Federal Credit Union Partners With Filene Research Institute To Drive Digital Innovation And Member Growth

Teachers Federal Credit Union, one of the largest credit unions in the United States with more than $9.8 billion in assets and over 460,000 members ...
Marketing

Eltropy Earns Spot on Inc.’s Power Partner Awards List for Third Consecutive Year

Eltropy, the leading conversations platform for community financial institutions (CFIs), has been recognized in the prestigious Inc. Power Partner Awards, ...
Industry Analysis & Trends

St. Cloud Financial Credit Union and DaLand CUSO Announce Live Townhall on Key Innovations in Credit Union Operations

St. Cloud Financial Credit Union and DaLand CUSO will host a live virtual townhall on November 12, 2024, at 10 ...
Other

NASCUS Welcomes New Board and Advisory Council Members, Reflects on Positive Momentum at 2024 Annual Meeting

The National Association of State Credit Union Supervisors (NASCUS) announced the election and appointment of new officers and directors to ...
Industry Analysis & Trends

BCU PRESIDENT & CEO MIKE VALENTINE HONORED WITH 2025 HERB WEGNER MEMORIAL AWARD FOR OUTSTANDING INDIVIDUAL ACHIEVEMENT

BCU is proud to announce that President and CEO Mike Valentine has been honored with the 2025 Herb Wegner Memorial ...
Strategic Partnerships

Allegacy and Skyla Credit Unions Join United Members Title

Allegacy Federal Credit Union and Skyla Credit Union have joined United Members Title LLC., which offers affordable title insurance coverage ...
Making A Difference

Illinois Credit Union League Celebrates Record-Breaking CU Kind Day 2024

The Illinois Credit Union League (ICUL) is thrilled to announce another successful CU Kind Day®, its signature initiative dedicated to ...
Operations & HR

Webinar: Elevate Your Culture to Unlock High Performance with Team Engagement

Low employee engagement takes its toll on talent retention, productivity, workforce morale, customer service…and your bottom line. Join us Wednesday, ...
Marketing

Greater Texas|Aggieland Takes Home Three Awards from the Marketing Association of Credit Unions

The Marketing Association of Credit Unions (MAC) presented Greater Texas|Aggieland Credit Union with three awards at its annual conference in ...

Corporate Central Welcomes Israr Ahmad as Software Engineer – Integration Specialist

Corporate Central is pleased to welcome Israr Ahmad to the team as Software Engineer – Integration Specialist. Ahmad brings more than 13 years of experience ...

LAFCU Expands Marketing, Creative and Community Engagement Team With Promotions And New Hire

LANSING, Mich. — LAFCU is enhancing its marketing, creative and community engagement capabilities with the promotions of longtime leader Kellie Swiger to head of creative ...

Vizo Financial’s January 2026 Education Calendar

At Vizo Financial we are committed to providing quality education to credit unions and their staff, which is why we provide a wide array of ...

SchoolsFirst FCU Spreads Holiday Cheer at Rady Children’s Health

A team of SchoolsFirst Federal Credit Union employees sponsored a holiday gift giving opportunity for Rady Children’s Health in Orange County on December 18.

Los Angeles Mid-City Branch Extends SchoolsFirst FCU’s Footprint to 72 Branches in California

SchoolsFirst Federal Credit Union opened it 72nd Branch in Los Angeles on December 22.

ICUL Names Congressman Darin LaHood as 2025 Federal Credit Union Legislative Champion

The Illinois Credit Union League (ICUL) today announced Congressman Darin LaHood (R-IL-16) as its first Federal Credit Union Legislative Champion, recognizing his leadership and advocacy ...
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