The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Guiding The Next Generation Of Learners And Savers
For Jeffrey, a visit to GreenState Credit Union was more than just a transaction — it was a teaching moment. He came in with his 17-year-old daughter to open her first certificate of deposit, an experience meant to help her learn about money management and saving for college. The GreenState team member who assisted them […]
Patience And Care Support A Son’s Next Step
When Kyle applied for a loan to help his son purchase a vehicle, he hoped for a quick and supportive experience, and that’s exactly what he found with Cynthia at GreenState Credit Union. Kyle began the loan application online on a Saturday through the Ankeny branch, wanting to get pre-approved while his son searched for […]
A Connection That Came Full Circle
When GreenState Credit Union launched its new auto recapture list in early 2024, Leen immediately saw it as more than a data initiative — it was a chance to deepen relationships. Blake was one of the first members she assisted from that list, and during the next three months, Leen helped Blake and his family […]
Hope Delivered Just In Time
Central Willamette Credit Union
We had a newly married couple join the credit union in 2022. During the account opening, we found out that the couple was unexpectedly pregnant and the husband had lost his job, got a new, lower paying job and as such they were forced to move. As the husband had an ITIN, his traditional credit […]
A Young Father’s Road To Stability
Zeal Credit Union
A Zeal member since 2009 never had a loan over $1,000. After a charged-off credit card in 2019, he worked with our asset recovery team to repay his balance and regain full services. A few years later, he applied for an auto loan, but due to limited credit history, he only qualified with a co-signer […]
Setting Up Members For Financial Success
California Credit Union
When a couple reached out to us for help managing their unsecured debt, they were feeling overwhelmed. After the husband lost his job during COVID, the family relied on credit cards to cover everyday expenses. Before long, their cards were maxed out, interest rates were sky-high, and even though they made their payments, the balances […]
Maine Family Federal Credit Union Raises Over $1,000 in One Day for the Campaign for Ending Hunger
LEWISTON, ME – Maine Family Federal Credit Union proudly announced the success of its recent “Strapped for Cash” fundraiser, held ...
Amrita Prasad of SafeAmerica Credit Union Featured on Women of Community Banking Video Podcast
SafeAmerica Credit Union proudly announces that Amrita Prasad, a key leader in its financial team, recently participated in the latest ...
SchoolsFirst Federal Credit Union Announces Application Timeline for Member Education Award Scholarships
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Eltropy Showcases AI-Driven Solutions at VentureTech 2024, Celebrates Industry Innovation
Eltropy, the leading conversations platform for community financial institutions (CFIs), showcased its innovative safe AI technology at VentureTech 2024, held ...
Advia Credit Union Launches Instant Payments with FedNow® and RTP, Enhancing Member Experience
Advia Credit Union, serving nearly 200,000 members across Michigan, Wisconsin, and Illinois, is excited to share that it now offers ...
Cetera Welcomes Eglin Federal Credit Union
Florida -based credit union with 70-year track record to collaborate with Cetera Financial Institutions to grow and deliver member-focused investment ...
Horizon Helps Build a Better Future With $10,000 Donation
SPOKANE VALLEY, WA, November 4, 2024 – Horizon Credit Union helped secure the future of local families by awarding $10,000 ...
GTE Financial Announces Key Promotions in Talent Development and Talent Administration Teams
GTE Financial is excited to announce the promotions of two key leaders within its Talent Organization. Josh Lansing has been ...
Coastal Credit Union Collecting Toys for Tots
Coastal Credit Union has partnered with iHeart Radio and the United States Marine Corps to sponsor this year’s Toys for ...
Six Credit Unions Partner with myCUmortgage for Comprehensive Home Loan Services
As part of its ongoing efforts to help more credit union members with homeownership, myCUmortgage is excited to announce six ...
LGE Community Credit Union wins two Marketing Association of Credit Unions awards
LGE Community Credit Union is proud to announce that it has been recognized with two awards from the Marketing Association ...
INTRODUCING TRIUNITY FOUNDATION: HELPING ELIMINATE DEBT FOR THOSE FACING TERMINAL ILLNESSES
St. Cloud Financial Credit Union is proud to announce the launch of TriUnity Foundation, a groundbreaking foundation in the credit ...
United Federal Credit Union Promotes Natalie Polaskey to Senior Relationship Development Manager in Michigan
United Federal Credit Union (United) has promoted Natalie Polaskey to Senior Relationship Development Manager in Michigan. Polaskey is based at ...
SchoolsFirst Federal Credit Union Recognizes Los Angeles County Teachers and Classified Employees of the Year
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, hosted ...
SECU’s Annual Statewide Toy Drive is Happening Now
State Employees’ Credit Union (SECU) is excited to announce that its third annual statewide Toy Drive is officially underway and ...
Baker Market Update – Week in Review: November 8, 2024
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Seattle Credit Union Receives $900 Thousand In CDFI Funding To Support Their ITIN Affordable Housing Mortgage Product
SEATTLE, WA—Seattle Credit Union received $900 thousand in CDFI (Community Development Financial Institution) funding to support the development of their 30-year fixed below market rate ...
eDOC Adds Seven New In-House Imaging Clients through Strategic Partnerships
eDOC added seven new in-house imaging clients in 2024 driven by its strong relationships with key network partners and reflecting ...
LAFCU earns national recognition as finalist for Credit Union Times Luminaries Award
LANSING, MI – LAFCU has been named a finalist for the Credit Union Times Luminaries Award in the category of Innovation in Tech – AI/Cybersecurity/Mobile ...
CUES Welcomes New Leader to Help Elevate Industry Partnerships
CUES is pleased to announce a new leadership position that will play a critical role in establishing and cultivating supplier ...
GTE Financial Proudly Awards $5,000 Grant to Tampa Bay Kayak Anglers at Tampa Bay Lightning’s Noche Latina Night
GTE Financial is proud to announce the awarding of a $5,000 grant to Tampa Bay Kayak Anglers (TBKA) during the ...
Students Practice Real-World Financial Skills at Reality Fair Hosted by UMassFive and the MassHire Franklin Hampshire Workforce Board
UMassFive College Federal Credit Union and MassHire Franklin Hampshire Workforce Board (MFHWB) recently partnered to hold a Reality Fair for ...
Clearview President & CEO Lisa Florian Honored with C-Suite Award for Leadership Excellence
Lisa Florian, President & CEO of Clearview Federal Credit Union, was honored with a Pittsburgh Business Times C-Suite Award for ...
Advia Credit Union Named Best Credit Union and Best Investments; Wisconsin & Illinois
Advia Credit Union is proud to announce its recognition as a Community Favorite in the categories of Best Credit Union ...
Corporate One Federal Credit Union Promotes Regina Lewie to Senior VP and Chief Risk Officer
FOR IMMEDIATE RELEASE November 7, 2024 Corporate One Contact Adam Gibbs 614-581-5715 agibbs@corporateone.coop Corporate One Federal Credit Union Promotes Regina ...
EECU Helps Victims of Hurricanes and Wildfires
EECU is helping its members who were impacted by recent hurricanes and wildfires by offering financial support through its disaster ...
Lucy Daniels Center Receives $750,000 Grant for Youth Mental Health Facility and Resource Center
SECU Foundation has awarded a $750,000 challenge grant to Lucy Daniels Center (LDC) for the construction of a youth mental ...
myCUmortgage Recognizes Partner Credit Unions for Trailblazing the Mortgage Frontier
Celebrating the best of the best in credit union mortgage lending, myCUmortgage recognized 17 winners during the 19th Annual myCUmortgage ...
Trent Hudson Joins Chartway Credit Union as Senior Vice President of Finance
Chartway is pleased to announce that Trent Hudson has joined the credit union as its new senior vice president of ...
Corporate Central Welcomes Chelsea Menge as Relationship Development Manager
Corporate Central is excited to announce the addition of Chelsea Menge as Relationship Development Manager. In this vital role, Menge ...
Maine Family Federal Credit Union Raises Over $1,000 in One Day for the Campaign for Ending Hunger
LEWISTON, ME – Maine Family Federal Credit Union proudly announced the success of its recent “Strapped for Cash” fundraiser, held ...
Amrita Prasad of SafeAmerica Credit Union Featured on Women of Community Banking Video Podcast
SafeAmerica Credit Union proudly announces that Amrita Prasad, a key leader in its financial team, recently participated in the latest ...
SchoolsFirst Federal Credit Union Announces Application Timeline for Member Education Award Scholarships
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Eltropy Showcases AI-Driven Solutions at VentureTech 2024, Celebrates Industry Innovation
Eltropy, the leading conversations platform for community financial institutions (CFIs), showcased its innovative safe AI technology at VentureTech 2024, held ...
Advia Credit Union Launches Instant Payments with FedNow® and RTP, Enhancing Member Experience
Advia Credit Union, serving nearly 200,000 members across Michigan, Wisconsin, and Illinois, is excited to share that it now offers ...
Cetera Welcomes Eglin Federal Credit Union
Florida -based credit union with 70-year track record to collaborate with Cetera Financial Institutions to grow and deliver member-focused investment ...
Horizon Helps Build a Better Future With $10,000 Donation
SPOKANE VALLEY, WA, November 4, 2024 – Horizon Credit Union helped secure the future of local families by awarding $10,000 ...
GTE Financial Announces Key Promotions in Talent Development and Talent Administration Teams
GTE Financial is excited to announce the promotions of two key leaders within its Talent Organization. Josh Lansing has been ...
Coastal Credit Union Collecting Toys for Tots
Coastal Credit Union has partnered with iHeart Radio and the United States Marine Corps to sponsor this year’s Toys for ...
Six Credit Unions Partner with myCUmortgage for Comprehensive Home Loan Services
As part of its ongoing efforts to help more credit union members with homeownership, myCUmortgage is excited to announce six ...
LGE Community Credit Union wins two Marketing Association of Credit Unions awards
LGE Community Credit Union is proud to announce that it has been recognized with two awards from the Marketing Association ...
INTRODUCING TRIUNITY FOUNDATION: HELPING ELIMINATE DEBT FOR THOSE FACING TERMINAL ILLNESSES
St. Cloud Financial Credit Union is proud to announce the launch of TriUnity Foundation, a groundbreaking foundation in the credit ...
United Federal Credit Union Promotes Natalie Polaskey to Senior Relationship Development Manager in Michigan
United Federal Credit Union (United) has promoted Natalie Polaskey to Senior Relationship Development Manager in Michigan. Polaskey is based at ...
SchoolsFirst Federal Credit Union Recognizes Los Angeles County Teachers and Classified Employees of the Year
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, hosted ...
SECU’s Annual Statewide Toy Drive is Happening Now
State Employees’ Credit Union (SECU) is excited to announce that its third annual statewide Toy Drive is officially underway and ...
Baker Market Update – Week in Review: November 8, 2024
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Seattle Credit Union Receives $900 Thousand In CDFI Funding To Support Their ITIN Affordable Housing Mortgage Product
SEATTLE, WA—Seattle Credit Union received $900 thousand in CDFI (Community Development Financial Institution) funding to support the development of their 30-year fixed below market rate ...
eDOC Adds Seven New In-House Imaging Clients through Strategic Partnerships
eDOC added seven new in-house imaging clients in 2024 driven by its strong relationships with key network partners and reflecting ...
LAFCU earns national recognition as finalist for Credit Union Times Luminaries Award
LANSING, MI – LAFCU has been named a finalist for the Credit Union Times Luminaries Award in the category of Innovation in Tech – AI/Cybersecurity/Mobile ...
CUES Welcomes New Leader to Help Elevate Industry Partnerships
CUES is pleased to announce a new leadership position that will play a critical role in establishing and cultivating supplier ...
GTE Financial Proudly Awards $5,000 Grant to Tampa Bay Kayak Anglers at Tampa Bay Lightning’s Noche Latina Night
GTE Financial is proud to announce the awarding of a $5,000 grant to Tampa Bay Kayak Anglers (TBKA) during the ...
Students Practice Real-World Financial Skills at Reality Fair Hosted by UMassFive and the MassHire Franklin Hampshire Workforce Board
UMassFive College Federal Credit Union and MassHire Franklin Hampshire Workforce Board (MFHWB) recently partnered to hold a Reality Fair for ...
Clearview President & CEO Lisa Florian Honored with C-Suite Award for Leadership Excellence
Lisa Florian, President & CEO of Clearview Federal Credit Union, was honored with a Pittsburgh Business Times C-Suite Award for ...
Advia Credit Union Named Best Credit Union and Best Investments; Wisconsin & Illinois
Advia Credit Union is proud to announce its recognition as a Community Favorite in the categories of Best Credit Union ...
Corporate One Federal Credit Union Promotes Regina Lewie to Senior VP and Chief Risk Officer
FOR IMMEDIATE RELEASE November 7, 2024 Corporate One Contact Adam Gibbs 614-581-5715 agibbs@corporateone.coop Corporate One Federal Credit Union Promotes Regina ...
EECU Helps Victims of Hurricanes and Wildfires
EECU is helping its members who were impacted by recent hurricanes and wildfires by offering financial support through its disaster ...
Lucy Daniels Center Receives $750,000 Grant for Youth Mental Health Facility and Resource Center
SECU Foundation has awarded a $750,000 challenge grant to Lucy Daniels Center (LDC) for the construction of a youth mental ...
myCUmortgage Recognizes Partner Credit Unions for Trailblazing the Mortgage Frontier
Celebrating the best of the best in credit union mortgage lending, myCUmortgage recognized 17 winners during the 19th Annual myCUmortgage ...
Trent Hudson Joins Chartway Credit Union as Senior Vice President of Finance
Chartway is pleased to announce that Trent Hudson has joined the credit union as its new senior vice president of ...
Corporate Central Welcomes Chelsea Menge as Relationship Development Manager
Corporate Central is excited to announce the addition of Chelsea Menge as Relationship Development Manager. In this vital role, Menge ...
Redwood Credit Union welcomes Jay Tkachuk as Chief Information Officer
Jay Tkachuk has joined Redwood Credit Union (RCU) as Chief Information Officer.
EECU Sponsors Community Events Honoring Martin Luther King Jr.’s Legacy
FRESNO, Calif. (Jan. 16, 2026) – Educational Employees Credit Union (EECU) is proud to sponsor the 42nd Annual Commemoration celebrating the life, legacy, and lasting ...
Seven Credit Unions Select myCUmortgage as Their Home Loan Partner
myCUmortgage is thrilled to announce new partnerships with seven credit unions in the fourth quarter of 2025. New partnerships span coast-to-coast, representing 100,000 members and ...
Corporate One Federal Credit Union Marks More Than 70 New Connections to Immediate Payment Rails in 2025
COLUMBUS, Ohio – Corporate One Federal Credit Union announced today that it successfully completed 71 new connections to the RTP network or FedNow Service through ...
BCU WEALTH ADVISORS, LLC HONORED AT KEHRER GROUP’S 2025 TOP DIRECTORS AWARDS
BCU Wealth Advisors, LLC is proud to announce that Kristi Mertens, CFP®, Managing Director of BCU Wealth Advisors, has been ranked #4 in the nation ...
Corporate Central Welcomes Vikram Israni to Board as Jay Magulski Retires
Corporate Central has announced a leadership transition on its board of directors, marking the retirement of longtime volunteer Director Jay Magulski and the appointment of ...