The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Storage And Staff Help After A Tornado
When a tornado struck in 2021, Credit Union of Texas came together to help neighbors. It provided pods for families to store household goods while they worked to clear out destroyed homes and sent staff volunteers to support on-the-ground recovery efforts.
A Bear And A Boost To Send A Young Member Off To College
OceanAir Federal Credit Union
The Micro Member Experience is our way of adding a personal touch to our services. On occasion, we reach out to our members with small gestures that make a big dillerence. Whether it’s a handwritten note, a personalized financial tip, or a surprise token of appreciation, these moments are to remind members that they’re an […]
A Branch Family Awaits Its Newest Member
OceanAir Federal Credit Union
The Micro Member Experience is our way of adding a personal touch to our services. On occasion, we reach out to our members with small gestures that make a big dillerence. Whether it’s a handwritten note, a personalized financial tip, or a surprise token of appreciation, these moments are to remind members that they’re an […]
Financial Independence Makes Golden Years Brighter
CSE Federal Credit Union
For Jackie and David, retirement didn’t look the way they imagined. Between bills, limited income, and no room for life’s little joys — like Jackie’s favorite thing to eat, ice cream — they found themselves relying on their kids more than they wanted to. Then, thanks to a little encouragement from their daughter, Rachel, they […]
A New Home And A New Start
Industrial Credit Union
I had a member who had an opportunity to purchase a trailer for her and her family (husband and two children). The trailer was being sold by a private seller and the asking price was $20,000. The member did not have the time or the money to explore mortgage options so she thought that a […]
Finding Safety And A Place Of Her Own
Through the CDFI program, we were able to assist a young woman in purchasing her first home. The move allowed her to be close to her father and older sister in case of an emergency need, as the member suffers from epilepsy. She is unable to drive due to her condition, and the property is […]
Abbey Investment Services, LLC purchases Thein Financial, LLC
Redwood Credit Union Commemorates 75th Anniversary with Yearlong Celebration
Baker Market Update – Week in Review: January 24, 2025
eDOC Innovations Grows with Fourteen New Clients in Q1
UMassFive Announces New Board Member Peter Rosskothen
Chartway Opens New Branch in Virginia Beach, Celebrates Milestone Anniversary
For Immediate Release: First Alliance Credit Union Selects Jake Dorsch as Chief Financial Officer (CFO)
Truliant Continues Upstate S.C. Expansion with New Branch in Mauldin
Post Office Employees’ Credit Union (POECU) Partners with Sharetec to Streamline Operations & Improve the Member Experience
IDB Global Federal Credit Union Selects Jennifer Vinciguerra as Chief Human Resource Officer
Craig Money Joins NASCUS Staff
BCU, AVIARYAI PARTNER TO REVOLUTIONIZE MEMBER SERVICES THROUGH AI FOLLOWING HURRICANE RELIEF OUTREACH
ELGA Credit Union and COPOCO Community Credit Union Announce Intent to Merge
Baker Market Update – Week in Review: January 17, 2025
Wipfli State of credit unions 2025 research report
Milestone: Corporate One Federal Credit Union Celebrates Connecting More Than 50 Credit Unions to Immediate Payment Rails in 2024
UMassFive Announce Management Promotions
Corporate Central Announces Corporate Certificates Now Available in Beastro
Gulf Winds Credit Union Opens 2025-26 Scholarship Program
Coastal Credit Union Hires Bryan Sherrick, Chief Risk Officer & General Counsel
BECU to Open New Locations in Kirkland and Stanwood, Washington in 2025
myCUmortgage is Thrilled to Announce New Partnerships with Three Credit Unions
The team at INOVA Federal recently presented a check for $3,000 to the American Cancer Society.
Justin Quainton joins LAFCU as commercial lending officer
Credit Unions Vs. Banks: A Comprehensive Industry Analysis
Pennsylvania Department of Banking and Securities Receives NASCUS Reaccreditation
United Federal Credit Union Promotes Lydia Negron to Branch Manager in Pennsylvania
Pasadena Federal Credit Union Selects Rami Borsheh as Chief Lending Officer (CLO)
State of Connecticut Department of Banking Receives NASCUS Reaccreditation
SchoolsFirst FCU Announces 23 New Third-Party Administrator Agreements with California School Districts
Abbey Investment Services, LLC purchases Thein Financial, LLC
Redwood Credit Union Commemorates 75th Anniversary with Yearlong Celebration
Baker Market Update – Week in Review: January 24, 2025
eDOC Innovations Grows with Fourteen New Clients in Q1
UMassFive Announces New Board Member Peter Rosskothen
Chartway Opens New Branch in Virginia Beach, Celebrates Milestone Anniversary
For Immediate Release: First Alliance Credit Union Selects Jake Dorsch as Chief Financial Officer (CFO)
Truliant Continues Upstate S.C. Expansion with New Branch in Mauldin
Post Office Employees’ Credit Union (POECU) Partners with Sharetec to Streamline Operations & Improve the Member Experience
IDB Global Federal Credit Union Selects Jennifer Vinciguerra as Chief Human Resource Officer
Craig Money Joins NASCUS Staff
BCU, AVIARYAI PARTNER TO REVOLUTIONIZE MEMBER SERVICES THROUGH AI FOLLOWING HURRICANE RELIEF OUTREACH
ELGA Credit Union and COPOCO Community Credit Union Announce Intent to Merge
Baker Market Update – Week in Review: January 17, 2025
Wipfli State of credit unions 2025 research report
Milestone: Corporate One Federal Credit Union Celebrates Connecting More Than 50 Credit Unions to Immediate Payment Rails in 2024
UMassFive Announce Management Promotions
Corporate Central Announces Corporate Certificates Now Available in Beastro
Gulf Winds Credit Union Opens 2025-26 Scholarship Program
Coastal Credit Union Hires Bryan Sherrick, Chief Risk Officer & General Counsel
BECU to Open New Locations in Kirkland and Stanwood, Washington in 2025
myCUmortgage is Thrilled to Announce New Partnerships with Three Credit Unions
The team at INOVA Federal recently presented a check for $3,000 to the American Cancer Society.
Justin Quainton joins LAFCU as commercial lending officer
Credit Unions Vs. Banks: A Comprehensive Industry Analysis
Pennsylvania Department of Banking and Securities Receives NASCUS Reaccreditation
United Federal Credit Union Promotes Lydia Negron to Branch Manager in Pennsylvania
Pasadena Federal Credit Union Selects Rami Borsheh as Chief Lending Officer (CLO)
State of Connecticut Department of Banking Receives NASCUS Reaccreditation
SchoolsFirst FCU Announces 23 New Third-Party Administrator Agreements with California School Districts
LAFCU to host free Shred Day event April 25
36 Innovators, One Transformative Program: Introducing the 2026 CUES Emerge Cohort
2026 ALM First Financial Institute Wraps Up with Insightful Key Takeaways after 3-Days of Learning
Sound Credit Union Welcomes Jamie Mullenix as SVP/Chief People and Culture Office
Day 1 of ALM First Financial Institute Kicks Off with Economic Overview, Depository Trends & Timely Insights
For Immediate Release – Securityplus Federal Credit Union Elevates Strategy and Lending Leadership with Key Executive Moves