The Member Story Project

The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.

They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.

Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.

The Member Story Project is sponsored by Callahan & Associates
Personnel Promotions

Velera’s TriVerity Appoints David Knowles as President

TriVerity, a Velera company, today announced David Knowles has been named president. In his role, Knowles will oversee the delivery ...
Industry Analysis & Trends

Baker Market Update – Week in Review: October 04, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Marketing

Tower Federal Credit Union’s Brand Refresh Wins Four Awards from the Marketing Association of Credit Unions (MAC), Brings Award Count for Rebrand Campaign to Seven

Tower Federal Credit Union proudly announced today wins in four award categories from the Marketing Association of Credit Unions (MAC) ...
Other

SHANECE ROBINSON NAMED 2024 CUES EMERGE WINNER

Shanece Robinson, Team Lead, Learning & Development, Sharonview Federal Credit Union, Fort Mill, SC, has been named the 2024 CUES ...
New Product Releases

Sharetec Introduces Reimagined & Enhanced Mobile Banking Experience: Sharetec On-the-Go Mobile

At the Fall 2024 Sharetec Users Conference in Frisco, Texas, Sharetec revealed its reimagined and enhanced mobile banking platform, Sharetec ...
Other

CUSO’s CU-Save Program Delivers Major Cost Savings for Credit Unions

InterLutions, a leading Credit Union Service Organization (CUSO), has once again delivered impressive savings for credit unions through its CU-Save ...
Making A Difference

UMassFive Hosting Winter Coat and Cold-Weather Clothing Drive

UMassFive is running a winter coat and cold-weather clothing drive in its Hadley, Northampton, UMass Amherst, Springfield, and Worcester branches ...
Personnel Promotions

United Federal Credit Union Names New Mortgage Advisor in Carson City

United Federal Credit Union (United) is pleased to announce the promotion of Nathan Fogelsong to Mortgage Advisor in Carson City. ...
Strategic Partnerships

Sharetec Expands Partnership with Larky to Provide nudge® Push Notification Platform to All Clients

Sharetec, a leading provider of innovative core processing software and digital solutions, is excited to announce the expansion of its ...
Lending

ACUMA Announces the 2026 ACUMA Make Your Mark Annual Conference Dates & Location

ACUMA has announced its 2026 ACUMA Make Your Mark Annual Conference, set for September 20-23 in Las Vegas at the ...
Making A Difference

Join Us for International Credit Union Day: “One World Through Cooperative Finance” at Advia Credit Union

On October 17, 2024, credit union members around the world will celebrate International Credit Union Day®, an annual event commemorating ...
Making A Difference

United Federal Credit Union Pledges $85,000 for Hurricane Helene Relief Efforts in Western North Carolina

Following the devastation in western North Carolina after Hurricane Helene, United Federal Credit Union (United) has pledged $85,000 to three ...
Other

CUES CELEBRATES EXCELLENCE: ANNOUNCING 2024 AWARD WINNERS AND HALL OF FAME INDUCTEE

MADISON, WI – October 8, 2024 – CUES is proud to unveil this year’s roster of CUES Award winners, celebrating ...
Lending

Truliant #1 in SBA Origination Loans Among All Credit Unions

According to the Small Business Administration (SBA) Lender Report, Truliant Federal Credit Union is now the #1 originator in the ...
Making A Difference

Chartway and Chartway Promise Foundation Bring Hope to Seven Promise Heroes During Childhood Cancer Awareness Month

Chartway Credit Union and its charitable arm, the Chartway Promise Foundation, wrapped up a month of foundation-hosted fundraisers and credit ...
Personnel Promotions

FOR IMMEDIATE RELEASE LOYALTY CREDIT UNION NAMES PARK BROOME AS NEW PRESIDENT AND CEO

PENSACOLA, FLORIDA, – The Board of Directors of LOYALTY Credit Union proudly announces the appointment of Park Broome as its ...
Strategic Partnerships

Synergent and Partner Credit Unions Honored with Five MAC Award Wins

Synergent has received five Marketing Association of Credit Unions (MAC) Awards for creative marketing campaigns. These efforts were developed in ...
Making A Difference

Day Air Hosts Record-Breaking College Prep Night

Day Air Credit Union is proud to announce the success of its largest College Prep Night yet, held recently for ...
Making A Difference

SECU Foundation Donates $3.75 Million in Disaster Relief to Aid Western North Carolina Communities

In response to the catastrophic flooding, landslides, and widespread destruction in Western North Carolina from Hurricane Helene, the SECU Foundation ...
Strategic Partnerships

Alogent and DXC Technology Announce Strategic Collaboration to Enhance Deposit Automation and Back-Office Processing

Alogent, a global software innovator in the banking and financial services market, and DXC Technology (NYSE: DXC), a leading Fortune ...
Industry Analysis & Trends

BCU NAMED ONE OF 10 MOST RESPECTED CREDIT UNIONS IN ILLINOIS FOR 2024 BY CARDRATES

BCU is proud to announce that it has been recognized as one of the 10 Most Respected Credit Unions in ...
Marketing

SchoolsFirst Federal Credit Union Ranks Among ‘Best Credit Unions’ in Style Magazine Readers’ Choice Awards

SchoolsFirst Federal Credit Union, the largest credit union serving school employees and their families, has been recognized as one of ...
Charity Events

Truliant Foundation Contributes More Than $50,000 to Hurricane Helene Relief Efforts

Truliant Federal Credit Union and the Truliant Foundation today announced several relief efforts following Hurricane Helene’s devastation.
Personnel Promotions

Amanda Yates Tapped as AVP Payment Growth & Product Management at Greater Texas Credit Union

Greater Texas Credit Union is further strengthening its payments team to capitalize on the growing dominance of payments as the ...
Other

GTE Financial Celebrates the Return of Blue Star Insurance LLC. to Town N’ Country, Expanding Comprehensive Insurance Solutions in Tampa Bay

GTE Financial, one of Tampa Bay’s leading financial institutions, is proud to celebrate the reopening of Blue Star Insurance LLC. ...
Charity Events

Riverfront Federal Credit Union Launches Eighth Annual Awareness Makes Cents Campaign

Wyomissing, PA (October 2, 2024) – On October 1st, Riverfront Federal Credit Union (Riverfront) in Wyomissing, Pa., launched its eighth ...
Making A Difference

ACUMA Selects The Bollinger Foundation as Charitable Partner

ACUMA has selected The Bollinger Foundation as its Charitable Partner, announced by ACUMA President Peter Benjamin during the 2024 Annual ...
Other

Previewing the NASCUS State System Summit in Colorado Springs

The National Association of State Credit Union Supervisors (NASCUS) will convene its 59th annual meeting, the State System Summit (S3), ...
Technology

MICHIGAN STATE UNIVERSITY FEDERAL CREDIT UNION LEVERAGES ORIGENCE’S PLATFORMS TO STREAMLINE PROCESSES AND SUPPORT GROWTH INITIATIVES

Michigan State University Federal Credit Union (MSUFCU) partners with Origence, the leading lending technology solutions provider for credit unions, to ...
Operations & HR

ACUMA Welcomes New Board Member; Slate of Officers Approved

The American Credit Union Mortgage Association (ACUMA) has added Brandon Webb, Senior VP of Mortgage Lending at Arkansas Federal Credit ...
Personnel Promotions

Velera’s TriVerity Appoints David Knowles as President

TriVerity, a Velera company, today announced David Knowles has been named president. In his role, Knowles will oversee the delivery ...
Industry Analysis & Trends

Baker Market Update – Week in Review: October 04, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Marketing

Tower Federal Credit Union’s Brand Refresh Wins Four Awards from the Marketing Association of Credit Unions (MAC), Brings Award Count for Rebrand Campaign to Seven

Tower Federal Credit Union proudly announced today wins in four award categories from the Marketing Association of Credit Unions (MAC) ...
Other

SHANECE ROBINSON NAMED 2024 CUES EMERGE WINNER

Shanece Robinson, Team Lead, Learning & Development, Sharonview Federal Credit Union, Fort Mill, SC, has been named the 2024 CUES ...
New Product Releases

Sharetec Introduces Reimagined & Enhanced Mobile Banking Experience: Sharetec On-the-Go Mobile

At the Fall 2024 Sharetec Users Conference in Frisco, Texas, Sharetec revealed its reimagined and enhanced mobile banking platform, Sharetec ...
Other

CUSO’s CU-Save Program Delivers Major Cost Savings for Credit Unions

InterLutions, a leading Credit Union Service Organization (CUSO), has once again delivered impressive savings for credit unions through its CU-Save ...
Making A Difference

UMassFive Hosting Winter Coat and Cold-Weather Clothing Drive

UMassFive is running a winter coat and cold-weather clothing drive in its Hadley, Northampton, UMass Amherst, Springfield, and Worcester branches ...
Personnel Promotions

United Federal Credit Union Names New Mortgage Advisor in Carson City

United Federal Credit Union (United) is pleased to announce the promotion of Nathan Fogelsong to Mortgage Advisor in Carson City. ...
Strategic Partnerships

Sharetec Expands Partnership with Larky to Provide nudge® Push Notification Platform to All Clients

Sharetec, a leading provider of innovative core processing software and digital solutions, is excited to announce the expansion of its ...
Lending

ACUMA Announces the 2026 ACUMA Make Your Mark Annual Conference Dates & Location

ACUMA has announced its 2026 ACUMA Make Your Mark Annual Conference, set for September 20-23 in Las Vegas at the ...
Making A Difference

Join Us for International Credit Union Day: “One World Through Cooperative Finance” at Advia Credit Union

On October 17, 2024, credit union members around the world will celebrate International Credit Union Day®, an annual event commemorating ...
Making A Difference

United Federal Credit Union Pledges $85,000 for Hurricane Helene Relief Efforts in Western North Carolina

Following the devastation in western North Carolina after Hurricane Helene, United Federal Credit Union (United) has pledged $85,000 to three ...
Other

CUES CELEBRATES EXCELLENCE: ANNOUNCING 2024 AWARD WINNERS AND HALL OF FAME INDUCTEE

MADISON, WI – October 8, 2024 – CUES is proud to unveil this year’s roster of CUES Award winners, celebrating ...
Lending

Truliant #1 in SBA Origination Loans Among All Credit Unions

According to the Small Business Administration (SBA) Lender Report, Truliant Federal Credit Union is now the #1 originator in the ...
Making A Difference

Chartway and Chartway Promise Foundation Bring Hope to Seven Promise Heroes During Childhood Cancer Awareness Month

Chartway Credit Union and its charitable arm, the Chartway Promise Foundation, wrapped up a month of foundation-hosted fundraisers and credit ...
Personnel Promotions

FOR IMMEDIATE RELEASE LOYALTY CREDIT UNION NAMES PARK BROOME AS NEW PRESIDENT AND CEO

PENSACOLA, FLORIDA, – The Board of Directors of LOYALTY Credit Union proudly announces the appointment of Park Broome as its ...
Strategic Partnerships

Synergent and Partner Credit Unions Honored with Five MAC Award Wins

Synergent has received five Marketing Association of Credit Unions (MAC) Awards for creative marketing campaigns. These efforts were developed in ...
Making A Difference

Day Air Hosts Record-Breaking College Prep Night

Day Air Credit Union is proud to announce the success of its largest College Prep Night yet, held recently for ...
Making A Difference

SECU Foundation Donates $3.75 Million in Disaster Relief to Aid Western North Carolina Communities

In response to the catastrophic flooding, landslides, and widespread destruction in Western North Carolina from Hurricane Helene, the SECU Foundation ...
Strategic Partnerships

Alogent and DXC Technology Announce Strategic Collaboration to Enhance Deposit Automation and Back-Office Processing

Alogent, a global software innovator in the banking and financial services market, and DXC Technology (NYSE: DXC), a leading Fortune ...
Industry Analysis & Trends

BCU NAMED ONE OF 10 MOST RESPECTED CREDIT UNIONS IN ILLINOIS FOR 2024 BY CARDRATES

BCU is proud to announce that it has been recognized as one of the 10 Most Respected Credit Unions in ...
Marketing

SchoolsFirst Federal Credit Union Ranks Among ‘Best Credit Unions’ in Style Magazine Readers’ Choice Awards

SchoolsFirst Federal Credit Union, the largest credit union serving school employees and their families, has been recognized as one of ...
Charity Events

Truliant Foundation Contributes More Than $50,000 to Hurricane Helene Relief Efforts

Truliant Federal Credit Union and the Truliant Foundation today announced several relief efforts following Hurricane Helene’s devastation.
Personnel Promotions

Amanda Yates Tapped as AVP Payment Growth & Product Management at Greater Texas Credit Union

Greater Texas Credit Union is further strengthening its payments team to capitalize on the growing dominance of payments as the ...
Other

GTE Financial Celebrates the Return of Blue Star Insurance LLC. to Town N’ Country, Expanding Comprehensive Insurance Solutions in Tampa Bay

GTE Financial, one of Tampa Bay’s leading financial institutions, is proud to celebrate the reopening of Blue Star Insurance LLC. ...
Charity Events

Riverfront Federal Credit Union Launches Eighth Annual Awareness Makes Cents Campaign

Wyomissing, PA (October 2, 2024) – On October 1st, Riverfront Federal Credit Union (Riverfront) in Wyomissing, Pa., launched its eighth ...
Making A Difference

ACUMA Selects The Bollinger Foundation as Charitable Partner

ACUMA has selected The Bollinger Foundation as its Charitable Partner, announced by ACUMA President Peter Benjamin during the 2024 Annual ...
Other

Previewing the NASCUS State System Summit in Colorado Springs

The National Association of State Credit Union Supervisors (NASCUS) will convene its 59th annual meeting, the State System Summit (S3), ...
Technology

MICHIGAN STATE UNIVERSITY FEDERAL CREDIT UNION LEVERAGES ORIGENCE’S PLATFORMS TO STREAMLINE PROCESSES AND SUPPORT GROWTH INITIATIVES

Michigan State University Federal Credit Union (MSUFCU) partners with Origence, the leading lending technology solutions provider for credit unions, to ...
Operations & HR

ACUMA Welcomes New Board Member; Slate of Officers Approved

The American Credit Union Mortgage Association (ACUMA) has added Brandon Webb, Senior VP of Mortgage Lending at Arkansas Federal Credit ...

Maine Family Federal Credit Union Donates $15,000 to Support Hunger Relief in Maine

LEWISTON, ME — Maine Family Federal Credit Union is proud to announce three $5,000 donations to Good Shepherd Food Bank, High Street Food Pantry, and ...

Coastal Credit Union Announces Leadership Promotions in Lending Division

Coastal Credit Union has announced two promotions within its lending division. Jenee Alston has been promoted to Vice President of Consumer Lending and Matthew Swanner ...

EECU’s Mobile Branch Brings Financial Services to Rural Fresno County Residents

FRESNO, Calif. (Dec. 3, 2025) – In a town where many residents face long drives to reach the nearest full-service bank, a large blue and ...

Cloudvirga’s New Integration With ICE PPE Enables Loan Officers To Shop Rates, Validate Eligibility And Manage Locks Within Horizon POS

IRVINE, Calif., Oct. 7, 2025 — Cloudvirga, a Stewart-owned provider of digital point-of-sale platforms for lenders, today announced a new integration using the latest API ...

5Point Credit Union Partners with Arkatechture to Enable Historical Data Analysis and Personalize Member Experience

5Point Credit Union has partnered with Arkatechture to unify disparate systems, gain access to historical data, and create a more personalized experience for membership.

From Orchard to Outreach: Christian Financial Celebrates Autumn with Annual Giveback

terling Heights, Mich., (Dec. 1, 2025) – Christian Financial Credit Union proudly hosted its annual Autumn Apple Giveback on October 13, 2025, bringing together employees ...
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