The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
BCU PRESIDENT & CEO MIKE VALENTINE HONORED WITH 2025 HERB WEGNER MEMORIAL AWARD FOR OUTSTANDING INDIVIDUAL ACHIEVEMENT
BCU is proud to announce that President and CEO Mike Valentine has been honored with the 2025 Herb Wegner Memorial ...
Allegacy and Skyla Credit Unions Join United Members Title
Allegacy Federal Credit Union and Skyla Credit Union have joined United Members Title LLC., which offers affordable title insurance coverage ...
Illinois Credit Union League Celebrates Record-Breaking CU Kind Day 2024
The Illinois Credit Union League (ICUL) is thrilled to announce another successful CU Kind Day®, its signature initiative dedicated to ...
Webinar: Elevate Your Culture to Unlock High Performance with Team Engagement
Low employee engagement takes its toll on talent retention, productivity, workforce morale, customer service…and your bottom line. Join us Wednesday, ...
Greater Texas|Aggieland Takes Home Three Awards from the Marketing Association of Credit Unions
The Marketing Association of Credit Unions (MAC) presented Greater Texas|Aggieland Credit Union with three awards at its annual conference in ...
SECU Members Benefit from Suncoast Credit Union Mobile ATM During Storm Recovery
Florida-based Suncoast Credit Union generously provided State Employees’ Credit Union (SECU) with a mobile ATM to help support the financial ...
BECU Promotes Bryan MacDonald to Chief Impact Officer
BECU, Washington’s largest credit union, today announced it has promoted Bryan MacDonald to executive vice president and chief impact officer, ...
NASCUS Honors Cherie Freed with the Prestigious 2024 Pierre Jay Award at the 59th Annual State System Summit
The National Association of State Credit Union Supervisors (NASCUS) is thrilled to announce that Cherie Freed has been named the ...
First U.S. Community Credit Union Selects Tyler Welch as Chief Financial Officer (CFO)
Sacramento, CA, October 16, 2024. First U.S. Community Credit Union is excited to announce Tyler Welch as Chief Financial Officer ...
Baker Market Update – Week in Review: October 18, 2024
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
SchoolsFirst Federal Credit Union Celebrates International Credit Union Day
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, joined ...
Making an Impact on International Credit Union Day, Elan donates $45,000 on behalf of credit union partners
(Minneapolis, MN) — To amplify the credit union movement and the value credit unions bring to their communities, Elan Credit ...
NorState Federal Credit Union Signs Renewal Agreement with Synergent
Synergent® is pleased to announce NorState Federal Credit Union has signed a ten-year renewal agreement with Synergent for hosted Jack ...
Corporate Central’s Michael Baumann Earns Prestigious CCUIP Designation
Corporate Central is proud to announce that Michael Baumann, MBA, CCUIP, Investment Analyst, recently completed the Investment Certification School through ...
Alogent and CheckAlt Partner to Deliver Complete Receivables Solution for Financial Institutions
This collaboration extends Alogent’s offering by integrating CheckAlt’s comprehensive lockbox solution, which includes both traditional check processing and the innovative ...
Illinois Credit Union League Celebrates Community Spirit & Excellence at 94th Annual Convention
Chicago, IL October 16, 2024 –The Illinois Credit Union League (ICUL) successfully concluded its annual convention, Stories that Soar, bringing ...
Coastal Credit Union Foundation Grants Nearing $1 Million for 2024
The Coastal Credit Union Foundation has awarded $260,000 to 19 nonprofits in North Carolina during its Q4 2024 grant cycle, ...
SchoolsFirst Federal Credit Union Opens New Branch Location on Cal Poly Pomona Campus
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Noble Credit Union Partners with Arkatechture to Enhance Data Analytics and Drive Member Engagement
Noble Credit Union has partnered with Arkatechture to transform their data strategy to enhance member services, streamline data processes, and ...
Eltropy Named Finalist for AI Innovation in 2024 Credit Union Times Luminaries Awards
Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), has been named a finalist for the 2024 Credit ...
Indiana Members Foundation Charity Golf Outing Benefitting Evansville Vanderburgh School Corporation Foundation Raises Over $30,000
Indiana Members Foundation, the charitable arm of Indiana Members Credit Union, hosted a charity golf outing to benefit Evansville Vanderburgh ...
UMassFive Celebrates International Credit Union Day and 50,000-Member Milestone
UMassFive is excited to join credit unions worldwide in celebrating International Credit Union Day®, an annual event that commemorates the ...
United Federal Credit Union Promotes Jacob Alexander to Senior Relationship Development Manager in Indiana
United Federal Credit Union (United) has promoted Jacob Alexander to Senior Relationship Development Manager in Indiana. Alexander is based at ...
Mastering Credit Dispute Management: Adapting to Modern Influences
Did you know there is a correlation between social media and credit disputes? Social media has become a staple in ...
Texas State University Student Wins Cruise by Using Greater Texas|Aggieland Card
Texas State University student Michael Valdez has a great vacation to look forward to, as the winner of the Greater ...
Truliant Names Troutman Chief Operating Officer
Truliant Federal Credit Union announced today that it has named industry veteran Michael Troutman to the role of Chief Operating ...
Chartway Hosts Members and Community Partners at Sunset Branch to Celebrate its Sixth Juntos Avanzamos Designated Branch, First in Southern Utah
Chartway Credit Union hosted a fiesta today at its recently renovated Sunset Branch in St. George, Utah to celebrate its ...
Unitus Community Credit Union Celebrates International Credit Union Day with World Foundation for Credit Unions
Early celebration features “Paella for Peace” event and recognition for community partners
Unitus Community Credit Union Awarded the John Pembroke “Catalyst for Change” Award
Credit Union recognized by Credit Union Executives Society (CUES) for leading the way in advancing Diversity, Equity, and Inclusion (DEI) ...
Velera’s TriVerity Appoints David Knowles as President
TriVerity, a Velera company, today announced David Knowles has been named president. In his role, Knowles will oversee the delivery ...
BCU PRESIDENT & CEO MIKE VALENTINE HONORED WITH 2025 HERB WEGNER MEMORIAL AWARD FOR OUTSTANDING INDIVIDUAL ACHIEVEMENT
BCU is proud to announce that President and CEO Mike Valentine has been honored with the 2025 Herb Wegner Memorial ...
Allegacy and Skyla Credit Unions Join United Members Title
Allegacy Federal Credit Union and Skyla Credit Union have joined United Members Title LLC., which offers affordable title insurance coverage ...
Illinois Credit Union League Celebrates Record-Breaking CU Kind Day 2024
The Illinois Credit Union League (ICUL) is thrilled to announce another successful CU Kind Day®, its signature initiative dedicated to ...
Webinar: Elevate Your Culture to Unlock High Performance with Team Engagement
Low employee engagement takes its toll on talent retention, productivity, workforce morale, customer service…and your bottom line. Join us Wednesday, ...
Greater Texas|Aggieland Takes Home Three Awards from the Marketing Association of Credit Unions
The Marketing Association of Credit Unions (MAC) presented Greater Texas|Aggieland Credit Union with three awards at its annual conference in ...
SECU Members Benefit from Suncoast Credit Union Mobile ATM During Storm Recovery
Florida-based Suncoast Credit Union generously provided State Employees’ Credit Union (SECU) with a mobile ATM to help support the financial ...
BECU Promotes Bryan MacDonald to Chief Impact Officer
BECU, Washington’s largest credit union, today announced it has promoted Bryan MacDonald to executive vice president and chief impact officer, ...
NASCUS Honors Cherie Freed with the Prestigious 2024 Pierre Jay Award at the 59th Annual State System Summit
The National Association of State Credit Union Supervisors (NASCUS) is thrilled to announce that Cherie Freed has been named the ...
First U.S. Community Credit Union Selects Tyler Welch as Chief Financial Officer (CFO)
Sacramento, CA, October 16, 2024. First U.S. Community Credit Union is excited to announce Tyler Welch as Chief Financial Officer ...
Baker Market Update – Week in Review: October 18, 2024
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
SchoolsFirst Federal Credit Union Celebrates International Credit Union Day
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, joined ...
Making an Impact on International Credit Union Day, Elan donates $45,000 on behalf of credit union partners
(Minneapolis, MN) — To amplify the credit union movement and the value credit unions bring to their communities, Elan Credit ...
NorState Federal Credit Union Signs Renewal Agreement with Synergent
Synergent® is pleased to announce NorState Federal Credit Union has signed a ten-year renewal agreement with Synergent for hosted Jack ...
Corporate Central’s Michael Baumann Earns Prestigious CCUIP Designation
Corporate Central is proud to announce that Michael Baumann, MBA, CCUIP, Investment Analyst, recently completed the Investment Certification School through ...
Alogent and CheckAlt Partner to Deliver Complete Receivables Solution for Financial Institutions
This collaboration extends Alogent’s offering by integrating CheckAlt’s comprehensive lockbox solution, which includes both traditional check processing and the innovative ...
Illinois Credit Union League Celebrates Community Spirit & Excellence at 94th Annual Convention
Chicago, IL October 16, 2024 –The Illinois Credit Union League (ICUL) successfully concluded its annual convention, Stories that Soar, bringing ...
Coastal Credit Union Foundation Grants Nearing $1 Million for 2024
The Coastal Credit Union Foundation has awarded $260,000 to 19 nonprofits in North Carolina during its Q4 2024 grant cycle, ...
SchoolsFirst Federal Credit Union Opens New Branch Location on Cal Poly Pomona Campus
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Noble Credit Union Partners with Arkatechture to Enhance Data Analytics and Drive Member Engagement
Noble Credit Union has partnered with Arkatechture to transform their data strategy to enhance member services, streamline data processes, and ...
Eltropy Named Finalist for AI Innovation in 2024 Credit Union Times Luminaries Awards
Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), has been named a finalist for the 2024 Credit ...
Indiana Members Foundation Charity Golf Outing Benefitting Evansville Vanderburgh School Corporation Foundation Raises Over $30,000
Indiana Members Foundation, the charitable arm of Indiana Members Credit Union, hosted a charity golf outing to benefit Evansville Vanderburgh ...
UMassFive Celebrates International Credit Union Day and 50,000-Member Milestone
UMassFive is excited to join credit unions worldwide in celebrating International Credit Union Day®, an annual event that commemorates the ...
United Federal Credit Union Promotes Jacob Alexander to Senior Relationship Development Manager in Indiana
United Federal Credit Union (United) has promoted Jacob Alexander to Senior Relationship Development Manager in Indiana. Alexander is based at ...
Mastering Credit Dispute Management: Adapting to Modern Influences
Did you know there is a correlation between social media and credit disputes? Social media has become a staple in ...
Texas State University Student Wins Cruise by Using Greater Texas|Aggieland Card
Texas State University student Michael Valdez has a great vacation to look forward to, as the winner of the Greater ...
Truliant Names Troutman Chief Operating Officer
Truliant Federal Credit Union announced today that it has named industry veteran Michael Troutman to the role of Chief Operating ...
Chartway Hosts Members and Community Partners at Sunset Branch to Celebrate its Sixth Juntos Avanzamos Designated Branch, First in Southern Utah
Chartway Credit Union hosted a fiesta today at its recently renovated Sunset Branch in St. George, Utah to celebrate its ...
Unitus Community Credit Union Celebrates International Credit Union Day with World Foundation for Credit Unions
Early celebration features “Paella for Peace” event and recognition for community partners
Unitus Community Credit Union Awarded the John Pembroke “Catalyst for Change” Award
Credit Union recognized by Credit Union Executives Society (CUES) for leading the way in advancing Diversity, Equity, and Inclusion (DEI) ...
Velera’s TriVerity Appoints David Knowles as President
TriVerity, a Velera company, today announced David Knowles has been named president. In his role, Knowles will oversee the delivery ...
LAFCU Expands Marketing, Creative and Community Engagement Team With Promotions And New Hire
LANSING, Mich. — LAFCU is enhancing its marketing, creative and community engagement capabilities with the promotions of longtime leader Kellie Swiger to head of creative ...
Vizo Financial’s January 2026 Education Calendar
At Vizo Financial we are committed to providing quality education to credit unions and their staff, which is why we provide a wide array of ...
SchoolsFirst FCU Spreads Holiday Cheer at Rady Children’s Health
A team of SchoolsFirst Federal Credit Union employees sponsored a holiday gift giving opportunity for Rady Children’s Health in Orange County on December 18.
Los Angeles Mid-City Branch Extends SchoolsFirst FCU’s Footprint to 72 Branches in California
SchoolsFirst Federal Credit Union opened it 72nd Branch in Los Angeles on December 22.
ICUL Names Congressman Darin LaHood as 2025 Federal Credit Union Legislative Champion
The Illinois Credit Union League (ICUL) today announced Congressman Darin LaHood (R-IL-16) as its first Federal Credit Union Legislative Champion, recognizing his leadership and advocacy ...
SECU Foundation Awards $500,000 Grant to Feeding the Carolinas to Support Expanded Food Access During Holiday Season
SECU Foundation is pleased to announce a $500,000 grant to Feeding the Carolinas to help address widespread food insecurity and the increased demand on food ...