The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
A Family Tradition Of Food And Finance
Visit one of Austin’s Galaxy Cafe locations and you’ll instantly feel welcome. Cafe co-owner Kelly C. says that’s how he feels when he visits UFCU. Kelly has been a UFCU member since he started out in the food-service industry as a dishwasher in 1989. In 2004, the original Galaxy Cafe opened in South Austin, the […]
Turning A Homeownership Dream Into A Reality
For Henry, buying a first home from out of state could have been a complicated and stressful experience, but with GreenState Credit Union, it was smooth, personal, and even inspiring. From start to finish, the process took about a month. With most communication handled through text, email, and DocuSign, Henry appreciated how efficient and easy […]
Building Futures, One Youth Account At A Time
I recently helped a mother who visited our branch with questions about our youth accounts. She was clearly interested in making informed financial decisions for her children, so I took the time to walk her through our youth account options in detail. I explained the benefits, features, and long-term value of starting financial education early. […]
Big Dreams Wrapped In A Custom Bow Tie
Lake Trust Credit Union
Bleu Bowtique, a men’s clothier in Detroit, started from humble beginnings. Ne’Gyle Beaman’s passion for fashion gave him the idea to make custom bow ties, which he started selling at local craft fairs. But when it was time to scale his business, he couldn’t find funding for the equipment he needed. His business was in […]
Guiding Generations Toward Financial Confidence
I recently helped a member who had opened a share and a checking account based on a recommendation she had received from her friend but had yet to make the final decision to move her entire relationship to Redwood Credit Union. Our member stated she has received positive feedback from friends and RCU and wanted […]
From Summer Home Upgrade To Smart Debt Relief
A Patelco Credit Union member came in to inquire about a home equity loan as he was planning on renovating his summer home. Originally, he requested $75,000 to cover the renovation expenses, however, during our assessment we uncovered the member has debt at quite high interest rates outside of Patelco. Our team brought up the […]
St. Cloud Financial Credit Union and DaLand CUSO Announce Live Townhall on Key Innovations in Credit Union Operations
NASCUS Welcomes New Board and Advisory Council Members, Reflects on Positive Momentum at 2024 Annual Meeting
BCU PRESIDENT & CEO MIKE VALENTINE HONORED WITH 2025 HERB WEGNER MEMORIAL AWARD FOR OUTSTANDING INDIVIDUAL ACHIEVEMENT
Allegacy and Skyla Credit Unions Join United Members Title
Illinois Credit Union League Celebrates Record-Breaking CU Kind Day 2024
Webinar: Elevate Your Culture to Unlock High Performance with Team Engagement
Greater Texas|Aggieland Takes Home Three Awards from the Marketing Association of Credit Unions
SECU Members Benefit from Suncoast Credit Union Mobile ATM During Storm Recovery
BECU Promotes Bryan MacDonald to Chief Impact Officer
NASCUS Honors Cherie Freed with the Prestigious 2024 Pierre Jay Award at the 59th Annual State System Summit
First U.S. Community Credit Union Selects Tyler Welch as Chief Financial Officer (CFO)
Baker Market Update – Week in Review: October 18, 2024
SchoolsFirst Federal Credit Union Celebrates International Credit Union Day
Making an Impact on International Credit Union Day, Elan donates $45,000 on behalf of credit union partners
NorState Federal Credit Union Signs Renewal Agreement with Synergent
Corporate Central’s Michael Baumann Earns Prestigious CCUIP Designation
Alogent and CheckAlt Partner to Deliver Complete Receivables Solution for Financial Institutions
Illinois Credit Union League Celebrates Community Spirit & Excellence at 94th Annual Convention
Coastal Credit Union Foundation Grants Nearing $1 Million for 2024
SchoolsFirst Federal Credit Union Opens New Branch Location on Cal Poly Pomona Campus
Noble Credit Union Partners with Arkatechture to Enhance Data Analytics and Drive Member Engagement
Eltropy Named Finalist for AI Innovation in 2024 Credit Union Times Luminaries Awards
Indiana Members Foundation Charity Golf Outing Benefitting Evansville Vanderburgh School Corporation Foundation Raises Over $30,000
UMassFive Celebrates International Credit Union Day and 50,000-Member Milestone
United Federal Credit Union Promotes Jacob Alexander to Senior Relationship Development Manager in Indiana
Mastering Credit Dispute Management: Adapting to Modern Influences
Texas State University Student Wins Cruise by Using Greater Texas|Aggieland Card
Truliant Names Troutman Chief Operating Officer
Chartway Hosts Members and Community Partners at Sunset Branch to Celebrate its Sixth Juntos Avanzamos Designated Branch, First in Southern Utah
Unitus Community Credit Union Celebrates International Credit Union Day with World Foundation for Credit Unions
St. Cloud Financial Credit Union and DaLand CUSO Announce Live Townhall on Key Innovations in Credit Union Operations
NASCUS Welcomes New Board and Advisory Council Members, Reflects on Positive Momentum at 2024 Annual Meeting
BCU PRESIDENT & CEO MIKE VALENTINE HONORED WITH 2025 HERB WEGNER MEMORIAL AWARD FOR OUTSTANDING INDIVIDUAL ACHIEVEMENT
Allegacy and Skyla Credit Unions Join United Members Title
Illinois Credit Union League Celebrates Record-Breaking CU Kind Day 2024
Webinar: Elevate Your Culture to Unlock High Performance with Team Engagement
Greater Texas|Aggieland Takes Home Three Awards from the Marketing Association of Credit Unions
SECU Members Benefit from Suncoast Credit Union Mobile ATM During Storm Recovery
BECU Promotes Bryan MacDonald to Chief Impact Officer
NASCUS Honors Cherie Freed with the Prestigious 2024 Pierre Jay Award at the 59th Annual State System Summit
First U.S. Community Credit Union Selects Tyler Welch as Chief Financial Officer (CFO)
Baker Market Update – Week in Review: October 18, 2024
SchoolsFirst Federal Credit Union Celebrates International Credit Union Day
Making an Impact on International Credit Union Day, Elan donates $45,000 on behalf of credit union partners
NorState Federal Credit Union Signs Renewal Agreement with Synergent
Corporate Central’s Michael Baumann Earns Prestigious CCUIP Designation
Alogent and CheckAlt Partner to Deliver Complete Receivables Solution for Financial Institutions
Illinois Credit Union League Celebrates Community Spirit & Excellence at 94th Annual Convention
Coastal Credit Union Foundation Grants Nearing $1 Million for 2024
SchoolsFirst Federal Credit Union Opens New Branch Location on Cal Poly Pomona Campus
Noble Credit Union Partners with Arkatechture to Enhance Data Analytics and Drive Member Engagement
Eltropy Named Finalist for AI Innovation in 2024 Credit Union Times Luminaries Awards
Indiana Members Foundation Charity Golf Outing Benefitting Evansville Vanderburgh School Corporation Foundation Raises Over $30,000
UMassFive Celebrates International Credit Union Day and 50,000-Member Milestone
United Federal Credit Union Promotes Jacob Alexander to Senior Relationship Development Manager in Indiana
Mastering Credit Dispute Management: Adapting to Modern Influences
Texas State University Student Wins Cruise by Using Greater Texas|Aggieland Card
Truliant Names Troutman Chief Operating Officer
Chartway Hosts Members and Community Partners at Sunset Branch to Celebrate its Sixth Juntos Avanzamos Designated Branch, First in Southern Utah
Unitus Community Credit Union Celebrates International Credit Union Day with World Foundation for Credit Unions
Seven Credit Unions Select myCUmortgage as Their Home Loan Partner
Corporate One Federal Credit Union Marks More Than 70 New Connections to Immediate Payment Rails in 2025
BCU WEALTH ADVISORS, LLC HONORED AT KEHRER GROUP’S 2025 TOP DIRECTORS AWARDS
Corporate Central Welcomes Vikram Israni to Board as Jay Magulski Retires
Coastal Credit Union Foundation Awards Nearly $1 Million in Community Grants
Family Trust Federal Credit Union Named to Newsweek’s America’s Best Regional Banks & Credit Unions 2026 List