The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Five Generations, One Credit Union
Signet Federal Credit Union
It started in 1988, when one family member opened a single account at Signet Federal Credit Union. Nearly four decades later, that single account has grown into 22 accounts spanning five generations. Signet has been a part of major milestone, from first cars to dream cars, home remodels to farm equipment, consolidations to investments, and […]
Why I Love Securityplus FCU
I’ve been a member of Securityplus Federal Credit Union since 2013, and the credit union has consistently protected my financial interests. On several occasions, creditors claimed they had not received my payments. However, each time, I was able to visit the credit union, where staff provided all the necessary proof and payment trace information. Thanks […]
Driven By Dreams. Supported By Western Vista.
Western Vista Federal Credit Union
Juan arrived from Mexico searching for the American dream. He spent decades in the United States on a work visa and met Nathan, a member of our team, through his landscaping business. Nathan manages Western Vista’s indirect lending program and is bilingual. Juan speaks English, but like many non-native speakers, he is more comfortable speaking […]
One Member’s Journey From Betrayal To Hope
Several years ago, I had an elderly member reach out to me because his account balances were much lower than he believed they should have been. He was very upset and was asking for assistance. He wanted to go back almost five years on his account to find out where his money went. He pleaded […]
Empowering Access, One Van At A Time
Centric Federal Credit Union
A husband and wife wanted to help their community, so they formed an LLC to provide non-emergent medical transportation. Through the business they started, they were able to help those in their community with medical issues and limited means and ensure they had access to the care they needed. Recently, after hearing about the husband […]
It’s More Than Just A Pizza Delivery
Affinity Plus Federal Credit Union
I was at the grand opening of a new branch, and a member approached me and told me that she had some medical problems a few years back and while she was in hospital her son got into a car accident and ended up in the same hospital. On top of all that, her husband […]
ACUMA Announces the 2026 ACUMA Make Your Mark Annual Conference Dates & Location
Join Us for International Credit Union Day: “One World Through Cooperative Finance” at Advia Credit Union
United Federal Credit Union Pledges $85,000 for Hurricane Helene Relief Efforts in Western North Carolina
CUES CELEBRATES EXCELLENCE: ANNOUNCING 2024 AWARD WINNERS AND HALL OF FAME INDUCTEE
Truliant #1 in SBA Origination Loans Among All Credit Unions
Chartway and Chartway Promise Foundation Bring Hope to Seven Promise Heroes During Childhood Cancer Awareness Month
FOR IMMEDIATE RELEASE LOYALTY CREDIT UNION NAMES PARK BROOME AS NEW PRESIDENT AND CEO
Synergent and Partner Credit Unions Honored with Five MAC Award Wins
Day Air Hosts Record-Breaking College Prep Night
SECU Foundation Donates $3.75 Million in Disaster Relief to Aid Western North Carolina Communities
Alogent and DXC Technology Announce Strategic Collaboration to Enhance Deposit Automation and Back-Office Processing
BCU NAMED ONE OF 10 MOST RESPECTED CREDIT UNIONS IN ILLINOIS FOR 2024 BY CARDRATES
SchoolsFirst Federal Credit Union Ranks Among ‘Best Credit Unions’ in Style Magazine Readers’ Choice Awards
Truliant Foundation Contributes More Than $50,000 to Hurricane Helene Relief Efforts
Amanda Yates Tapped as AVP Payment Growth & Product Management at Greater Texas Credit Union
GTE Financial Celebrates the Return of Blue Star Insurance LLC. to Town N’ Country, Expanding Comprehensive Insurance Solutions in Tampa Bay
Riverfront Federal Credit Union Launches Eighth Annual Awareness Makes Cents Campaign
ACUMA Selects The Bollinger Foundation as Charitable Partner
Previewing the NASCUS State System Summit in Colorado Springs
MICHIGAN STATE UNIVERSITY FEDERAL CREDIT UNION LEVERAGES ORIGENCE’S PLATFORMS TO STREAMLINE PROCESSES AND SUPPORT GROWTH INITIATIVES
ACUMA Welcomes New Board Member; Slate of Officers Approved
Advia Credit Union Grows Stronger in Illinois with Completed Purchase of NorthSide Community Bank
GTE Financial Triumphs with Bronze Marketing Association of Credit Unions Award for Culture/Internal Branding for Compliance Week
Maine Credit Unions Launch Challenge to Fight Hunger
Corporate Central Welcomes Raghu Gandhe as Data and Analytics Architect
myCUmortgage and FedComp Announce Strategic Partnership to Deliver Credit Union Mortgage Services
Teachers Federal Credit Union Sets Goal to Raise $150,000 for the American Cancer Society Making Strides Against Breast Cancer
Valley First Credit Union Earns Prestigious Juntos Avanzamos Designation
81 CDFI CU Grants Push CU Strategic Planning Clients’ Total to Over $1 Billion
Jeanne D’Arc Credit Union Partners With Arkatechture to Improve Member Experience Through Data
ACUMA Announces the 2026 ACUMA Make Your Mark Annual Conference Dates & Location
Join Us for International Credit Union Day: “One World Through Cooperative Finance” at Advia Credit Union
United Federal Credit Union Pledges $85,000 for Hurricane Helene Relief Efforts in Western North Carolina
CUES CELEBRATES EXCELLENCE: ANNOUNCING 2024 AWARD WINNERS AND HALL OF FAME INDUCTEE
Truliant #1 in SBA Origination Loans Among All Credit Unions
Chartway and Chartway Promise Foundation Bring Hope to Seven Promise Heroes During Childhood Cancer Awareness Month
FOR IMMEDIATE RELEASE LOYALTY CREDIT UNION NAMES PARK BROOME AS NEW PRESIDENT AND CEO
Synergent and Partner Credit Unions Honored with Five MAC Award Wins
Day Air Hosts Record-Breaking College Prep Night
SECU Foundation Donates $3.75 Million in Disaster Relief to Aid Western North Carolina Communities
Alogent and DXC Technology Announce Strategic Collaboration to Enhance Deposit Automation and Back-Office Processing
BCU NAMED ONE OF 10 MOST RESPECTED CREDIT UNIONS IN ILLINOIS FOR 2024 BY CARDRATES
SchoolsFirst Federal Credit Union Ranks Among ‘Best Credit Unions’ in Style Magazine Readers’ Choice Awards
Truliant Foundation Contributes More Than $50,000 to Hurricane Helene Relief Efforts
Amanda Yates Tapped as AVP Payment Growth & Product Management at Greater Texas Credit Union
GTE Financial Celebrates the Return of Blue Star Insurance LLC. to Town N’ Country, Expanding Comprehensive Insurance Solutions in Tampa Bay
Riverfront Federal Credit Union Launches Eighth Annual Awareness Makes Cents Campaign
ACUMA Selects The Bollinger Foundation as Charitable Partner
Previewing the NASCUS State System Summit in Colorado Springs
MICHIGAN STATE UNIVERSITY FEDERAL CREDIT UNION LEVERAGES ORIGENCE’S PLATFORMS TO STREAMLINE PROCESSES AND SUPPORT GROWTH INITIATIVES
ACUMA Welcomes New Board Member; Slate of Officers Approved
Advia Credit Union Grows Stronger in Illinois with Completed Purchase of NorthSide Community Bank
GTE Financial Triumphs with Bronze Marketing Association of Credit Unions Award for Culture/Internal Branding for Compliance Week
Maine Credit Unions Launch Challenge to Fight Hunger
Corporate Central Welcomes Raghu Gandhe as Data and Analytics Architect
myCUmortgage and FedComp Announce Strategic Partnership to Deliver Credit Union Mortgage Services
Teachers Federal Credit Union Sets Goal to Raise $150,000 for the American Cancer Society Making Strides Against Breast Cancer
Valley First Credit Union Earns Prestigious Juntos Avanzamos Designation
81 CDFI CU Grants Push CU Strategic Planning Clients’ Total to Over $1 Billion
Jeanne D’Arc Credit Union Partners With Arkatechture to Improve Member Experience Through Data
ALM First Executive Benefits Expands Team, Welcoming Cameron Kasteler and Rebecca Myers-Haeussler
Callahan & Associates And Quantum Governance, L3C™ Unite to Advance Credit Union Governance
Richland Federal Credit Union Partners with Synergent in New Technology Agreement
Christian Financial Outreach & Impact Foundation Awards $52,427 in Grants to Local Nonprofits
LGE Community Credit Union named to Newsweek’s America’s Best Credit Unions 2026
Sharetec Appoints New Chief Information & Security Officer