The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Entrepreneurship And Enchiladas
Rosa and Aurelio T. have the highest standards when it comes to cooking up delicious Mexican food. Since opening Mi Madre’s Restaurant in East Austin in 1990, the couple has insisted on using only the best ingredients to produce excellent meals for generations of Austinites. “Mr. T and Mama T,” as they are known to […]
Cowboy Pools Helps Everybody Cool Off
When quarantine halted their plans for a big wedding in April 2020, Aaron W. and Amanda S. repurposed their wedding fund to launch a new business. That summer, they started Cowboy Pools, of which they are now co-founders and operators. The company sells and installs chic, low-cost backyard pools designed with galvanized water tanks made […]
Guiding The Next Generation Of Learners And Savers
For Jeffrey, a visit to GreenState Credit Union was more than just a transaction — it was a teaching moment. He came in with his 17-year-old daughter to open her first certificate of deposit, an experience meant to help her learn about money management and saving for college. The GreenState team member who assisted them […]
Patience And Care Support A Son’s Next Step
When Kyle applied for a loan to help his son purchase a vehicle, he hoped for a quick and supportive experience, and that’s exactly what he found with Cynthia at GreenState Credit Union. Kyle began the loan application online on a Saturday through the Ankeny branch, wanting to get pre-approved while his son searched for […]
A Connection That Came Full Circle
When GreenState Credit Union launched its new auto recapture list in early 2024, Leen immediately saw it as more than a data initiative — it was a chance to deepen relationships. Blake was one of the first members she assisted from that list, and during the next three months, Leen helped Blake and his family […]
Hope Delivered Just In Time
Central Willamette Credit Union
We had a newly married couple join the credit union in 2022. During the account opening, we found out that the couple was unexpectedly pregnant and the husband had lost his job, got a new, lower paying job and as such they were forced to move. As the husband had an ITIN, his traditional credit […]
Tower Federal Credit Union’s Brand Refresh Wins Four Awards from the Marketing Association of Credit Unions (MAC), Brings Award Count for Rebrand Campaign to Seven
SHANECE ROBINSON NAMED 2024 CUES EMERGE WINNER
Sharetec Introduces Reimagined & Enhanced Mobile Banking Experience: Sharetec On-the-Go Mobile
CUSO’s CU-Save Program Delivers Major Cost Savings for Credit Unions
UMassFive Hosting Winter Coat and Cold-Weather Clothing Drive
United Federal Credit Union Names New Mortgage Advisor in Carson City
Sharetec Expands Partnership with Larky to Provide nudge® Push Notification Platform to All Clients
ACUMA Announces the 2026 ACUMA Make Your Mark Annual Conference Dates & Location
Join Us for International Credit Union Day: “One World Through Cooperative Finance” at Advia Credit Union
United Federal Credit Union Pledges $85,000 for Hurricane Helene Relief Efforts in Western North Carolina
CUES CELEBRATES EXCELLENCE: ANNOUNCING 2024 AWARD WINNERS AND HALL OF FAME INDUCTEE
Truliant #1 in SBA Origination Loans Among All Credit Unions
Chartway and Chartway Promise Foundation Bring Hope to Seven Promise Heroes During Childhood Cancer Awareness Month
FOR IMMEDIATE RELEASE LOYALTY CREDIT UNION NAMES PARK BROOME AS NEW PRESIDENT AND CEO
Synergent and Partner Credit Unions Honored with Five MAC Award Wins
Day Air Hosts Record-Breaking College Prep Night
SECU Foundation Donates $3.75 Million in Disaster Relief to Aid Western North Carolina Communities
Alogent and DXC Technology Announce Strategic Collaboration to Enhance Deposit Automation and Back-Office Processing
BCU NAMED ONE OF 10 MOST RESPECTED CREDIT UNIONS IN ILLINOIS FOR 2024 BY CARDRATES
SchoolsFirst Federal Credit Union Ranks Among ‘Best Credit Unions’ in Style Magazine Readers’ Choice Awards
Truliant Foundation Contributes More Than $50,000 to Hurricane Helene Relief Efforts
Amanda Yates Tapped as AVP Payment Growth & Product Management at Greater Texas Credit Union
GTE Financial Celebrates the Return of Blue Star Insurance LLC. to Town N’ Country, Expanding Comprehensive Insurance Solutions in Tampa Bay
Riverfront Federal Credit Union Launches Eighth Annual Awareness Makes Cents Campaign
ACUMA Selects The Bollinger Foundation as Charitable Partner
Previewing the NASCUS State System Summit in Colorado Springs
MICHIGAN STATE UNIVERSITY FEDERAL CREDIT UNION LEVERAGES ORIGENCE’S PLATFORMS TO STREAMLINE PROCESSES AND SUPPORT GROWTH INITIATIVES
ACUMA Welcomes New Board Member; Slate of Officers Approved
Advia Credit Union Grows Stronger in Illinois with Completed Purchase of NorthSide Community Bank
GTE Financial Triumphs with Bronze Marketing Association of Credit Unions Award for Culture/Internal Branding for Compliance Week
Tower Federal Credit Union’s Brand Refresh Wins Four Awards from the Marketing Association of Credit Unions (MAC), Brings Award Count for Rebrand Campaign to Seven
SHANECE ROBINSON NAMED 2024 CUES EMERGE WINNER
Sharetec Introduces Reimagined & Enhanced Mobile Banking Experience: Sharetec On-the-Go Mobile
CUSO’s CU-Save Program Delivers Major Cost Savings for Credit Unions
UMassFive Hosting Winter Coat and Cold-Weather Clothing Drive
United Federal Credit Union Names New Mortgage Advisor in Carson City
Sharetec Expands Partnership with Larky to Provide nudge® Push Notification Platform to All Clients
ACUMA Announces the 2026 ACUMA Make Your Mark Annual Conference Dates & Location
Join Us for International Credit Union Day: “One World Through Cooperative Finance” at Advia Credit Union
United Federal Credit Union Pledges $85,000 for Hurricane Helene Relief Efforts in Western North Carolina
CUES CELEBRATES EXCELLENCE: ANNOUNCING 2024 AWARD WINNERS AND HALL OF FAME INDUCTEE
Truliant #1 in SBA Origination Loans Among All Credit Unions
Chartway and Chartway Promise Foundation Bring Hope to Seven Promise Heroes During Childhood Cancer Awareness Month
FOR IMMEDIATE RELEASE LOYALTY CREDIT UNION NAMES PARK BROOME AS NEW PRESIDENT AND CEO
Synergent and Partner Credit Unions Honored with Five MAC Award Wins
Day Air Hosts Record-Breaking College Prep Night
SECU Foundation Donates $3.75 Million in Disaster Relief to Aid Western North Carolina Communities
Alogent and DXC Technology Announce Strategic Collaboration to Enhance Deposit Automation and Back-Office Processing
BCU NAMED ONE OF 10 MOST RESPECTED CREDIT UNIONS IN ILLINOIS FOR 2024 BY CARDRATES
SchoolsFirst Federal Credit Union Ranks Among ‘Best Credit Unions’ in Style Magazine Readers’ Choice Awards
Truliant Foundation Contributes More Than $50,000 to Hurricane Helene Relief Efforts
Amanda Yates Tapped as AVP Payment Growth & Product Management at Greater Texas Credit Union
GTE Financial Celebrates the Return of Blue Star Insurance LLC. to Town N’ Country, Expanding Comprehensive Insurance Solutions in Tampa Bay
Riverfront Federal Credit Union Launches Eighth Annual Awareness Makes Cents Campaign
ACUMA Selects The Bollinger Foundation as Charitable Partner
Previewing the NASCUS State System Summit in Colorado Springs
MICHIGAN STATE UNIVERSITY FEDERAL CREDIT UNION LEVERAGES ORIGENCE’S PLATFORMS TO STREAMLINE PROCESSES AND SUPPORT GROWTH INITIATIVES
ACUMA Welcomes New Board Member; Slate of Officers Approved
Advia Credit Union Grows Stronger in Illinois with Completed Purchase of NorthSide Community Bank
GTE Financial Triumphs with Bronze Marketing Association of Credit Unions Award for Culture/Internal Branding for Compliance Week
2025 in Review: Corelation Delivers Record-Breaking Results, Reinforcing Market Leadership with 38 New Client Signings
Corporate Central Welcomes Nikkita Martino as Relationship Development Manager
Corporate One Federal Credit Union Returns $13.6 Million to Members in 2025
Baker Market Update – Week in Review: January 9, 2026
Altamaha Federal Credit Union Enters New Technology Partnership with Synergent