The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Hope In A Hard Time
A member called us just after getting out of the hospital, worried about her finances. She was approved for disability, but it wouldn’t start for another month, and her bills were already overdue. I listened to her concerns and immediately looked for solutions. I was able to secure a three-month deferment on her loan, so […]
A Family Tradition Of Food And Finance
Visit one of Austin’s Galaxy Cafe locations and you’ll instantly feel welcome. Cafe co-owner Kelly C. says that’s how he feels when he visits UFCU. Kelly has been a UFCU member since he started out in the food-service industry as a dishwasher in 1989. In 2004, the original Galaxy Cafe opened in South Austin, the […]
Turning A Homeownership Dream Into A Reality
For Henry, buying a first home from out of state could have been a complicated and stressful experience, but with GreenState Credit Union, it was smooth, personal, and even inspiring. From start to finish, the process took about a month. With most communication handled through text, email, and DocuSign, Henry appreciated how efficient and easy […]
Building Futures, One Youth Account At A Time
I recently helped a mother who visited our branch with questions about our youth accounts. She was clearly interested in making informed financial decisions for her children, so I took the time to walk her through our youth account options in detail. I explained the benefits, features, and long-term value of starting financial education early. […]
Big Dreams Wrapped In A Custom Bow Tie
Lake Trust Credit Union
Bleu Bowtique, a men’s clothier in Detroit, started from humble beginnings. Ne’Gyle Beaman’s passion for fashion gave him the idea to make custom bow ties, which he started selling at local craft fairs. But when it was time to scale his business, he couldn’t find funding for the equipment he needed. His business was in […]
Guiding Generations Toward Financial Confidence
I recently helped a member who had opened a share and a checking account based on a recommendation she had received from her friend but had yet to make the final decision to move her entire relationship to Redwood Credit Union. Our member stated she has received positive feedback from friends and RCU and wanted […]
Eltropy Named Finalist for AI Innovation in 2024 Credit Union Times Luminaries Awards
Indiana Members Foundation Charity Golf Outing Benefitting Evansville Vanderburgh School Corporation Foundation Raises Over $30,000
UMassFive Celebrates International Credit Union Day and 50,000-Member Milestone
United Federal Credit Union Promotes Jacob Alexander to Senior Relationship Development Manager in Indiana
Mastering Credit Dispute Management: Adapting to Modern Influences
Texas State University Student Wins Cruise by Using Greater Texas|Aggieland Card
Truliant Names Troutman Chief Operating Officer
Chartway Hosts Members and Community Partners at Sunset Branch to Celebrate its Sixth Juntos Avanzamos Designated Branch, First in Southern Utah
Unitus Community Credit Union Celebrates International Credit Union Day with World Foundation for Credit Unions
Unitus Community Credit Union Awarded the John Pembroke “Catalyst for Change” Award
Velera’s TriVerity Appoints David Knowles as President
Baker Market Update – Week in Review: October 04, 2024
Tower Federal Credit Union’s Brand Refresh Wins Four Awards from the Marketing Association of Credit Unions (MAC), Brings Award Count for Rebrand Campaign to Seven
SHANECE ROBINSON NAMED 2024 CUES EMERGE WINNER
Sharetec Introduces Reimagined & Enhanced Mobile Banking Experience: Sharetec On-the-Go Mobile
CUSO’s CU-Save Program Delivers Major Cost Savings for Credit Unions
UMassFive Hosting Winter Coat and Cold-Weather Clothing Drive
United Federal Credit Union Names New Mortgage Advisor in Carson City
Sharetec Expands Partnership with Larky to Provide nudge® Push Notification Platform to All Clients
ACUMA Announces the 2026 ACUMA Make Your Mark Annual Conference Dates & Location
Join Us for International Credit Union Day: “One World Through Cooperative Finance” at Advia Credit Union
United Federal Credit Union Pledges $85,000 for Hurricane Helene Relief Efforts in Western North Carolina
CUES CELEBRATES EXCELLENCE: ANNOUNCING 2024 AWARD WINNERS AND HALL OF FAME INDUCTEE
Truliant #1 in SBA Origination Loans Among All Credit Unions
Chartway and Chartway Promise Foundation Bring Hope to Seven Promise Heroes During Childhood Cancer Awareness Month
FOR IMMEDIATE RELEASE LOYALTY CREDIT UNION NAMES PARK BROOME AS NEW PRESIDENT AND CEO
Synergent and Partner Credit Unions Honored with Five MAC Award Wins
Day Air Hosts Record-Breaking College Prep Night
SECU Foundation Donates $3.75 Million in Disaster Relief to Aid Western North Carolina Communities
Alogent and DXC Technology Announce Strategic Collaboration to Enhance Deposit Automation and Back-Office Processing
Eltropy Named Finalist for AI Innovation in 2024 Credit Union Times Luminaries Awards
Indiana Members Foundation Charity Golf Outing Benefitting Evansville Vanderburgh School Corporation Foundation Raises Over $30,000
UMassFive Celebrates International Credit Union Day and 50,000-Member Milestone
United Federal Credit Union Promotes Jacob Alexander to Senior Relationship Development Manager in Indiana
Mastering Credit Dispute Management: Adapting to Modern Influences
Texas State University Student Wins Cruise by Using Greater Texas|Aggieland Card
Truliant Names Troutman Chief Operating Officer
Chartway Hosts Members and Community Partners at Sunset Branch to Celebrate its Sixth Juntos Avanzamos Designated Branch, First in Southern Utah
Unitus Community Credit Union Celebrates International Credit Union Day with World Foundation for Credit Unions
Unitus Community Credit Union Awarded the John Pembroke “Catalyst for Change” Award
Velera’s TriVerity Appoints David Knowles as President
Baker Market Update – Week in Review: October 04, 2024
Tower Federal Credit Union’s Brand Refresh Wins Four Awards from the Marketing Association of Credit Unions (MAC), Brings Award Count for Rebrand Campaign to Seven
SHANECE ROBINSON NAMED 2024 CUES EMERGE WINNER
Sharetec Introduces Reimagined & Enhanced Mobile Banking Experience: Sharetec On-the-Go Mobile
CUSO’s CU-Save Program Delivers Major Cost Savings for Credit Unions
UMassFive Hosting Winter Coat and Cold-Weather Clothing Drive
United Federal Credit Union Names New Mortgage Advisor in Carson City
Sharetec Expands Partnership with Larky to Provide nudge® Push Notification Platform to All Clients
ACUMA Announces the 2026 ACUMA Make Your Mark Annual Conference Dates & Location
Join Us for International Credit Union Day: “One World Through Cooperative Finance” at Advia Credit Union
United Federal Credit Union Pledges $85,000 for Hurricane Helene Relief Efforts in Western North Carolina
CUES CELEBRATES EXCELLENCE: ANNOUNCING 2024 AWARD WINNERS AND HALL OF FAME INDUCTEE
Truliant #1 in SBA Origination Loans Among All Credit Unions
Chartway and Chartway Promise Foundation Bring Hope to Seven Promise Heroes During Childhood Cancer Awareness Month
FOR IMMEDIATE RELEASE LOYALTY CREDIT UNION NAMES PARK BROOME AS NEW PRESIDENT AND CEO
Synergent and Partner Credit Unions Honored with Five MAC Award Wins
Day Air Hosts Record-Breaking College Prep Night
SECU Foundation Donates $3.75 Million in Disaster Relief to Aid Western North Carolina Communities
Alogent and DXC Technology Announce Strategic Collaboration to Enhance Deposit Automation and Back-Office Processing
Energy One Federal Credit Union Implements AI-Powered Calculators from Appli
NASCUS Supports NCUA Regulatory Modernization While Urging Clarity, Consistency, and Strong Supervisory Foundations
LendKey Surpasses $8 Billion in Loan Originations, Accelerating Growth for Credit Unions and Banks Nationwide
Capital Area Federal Credit Union Renews Core Processing Partnership with Synergent
SECU Foundation Strengthens Support for Students, Communities with $1.95 Million Commitment to Public Fellows Internship Program
Maine Credit Unions Raise Nearly $1.5 Million to Address Food Insecurity