The Member Story Project

The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.

They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.

Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.

The Member Story Project is sponsored by Callahan & Associates
Making A Difference

SchoolsFirst Federal Credit Union Sponsors 2025 Santa Barbara County Teacher of the Year and 2024 Classified School Employees of the Year Awards

SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Operations & HR

SECU Awarded PLANSPONSOR of the Year for Its Total Retirement Offering for Employees

State Employees’ Credit Union (SECU) has been named 2024 PLANSPONSOR of the Year for its Total Retirement Offering provided to ...
Industry Analysis & Trends

Optimizing Collections: Mitigating Risk Management in Estate Recovery

Inflation has affected many aspects of the economy, with the cost of nearly everything rising – from non-discretionary expenses like ...
Other

BECU Expands Financial Services for South King County Members with New White Center Location

BECU, Washington’s largest credit union, today announced its plans to open a new Neighborhood Financial Center (NFC) in the White ...
Strategic Partnerships

Envisant Partners with Clutch

Envisant is excited to share the news below of our partnership with Clutch! Together Clutch and Envisant will empower credit ...
Operations & HR

ACUMA Seeks New Volunteer Board Member to Serve on Its Board of Directors

The American Credit Union Mortgage Association (ACUMA) seeks a Volunteer Board Member. The new candidate will join the association’s governing ...
Personnel Promotions

Kristen Mahlmann Promoted to Chief Financial Officer At Redwood Credit Union

Kristen Mahlmann has been promoted to chief financial officer for Redwood Credit Union.
Making A Difference

Vecinos Receives $1.6 Million from SECU Foundation for New Medical Center and Human Services Hub

SECU Foundation recently awarded a $1.6 million grant to Vecinos for a new medical center and human services hub in ...
Industry Analysis & Trends

Eltropy Heats Up Webinar Season: Equipping Credit Unions and Community Banks with Powerful Fraud Prevention Strategies

AI-powered fraud prevention and protecting from the impact of rising delinquencies takes center stage in Eltropy’s latest webinars SANTA CLARA, ...
Industry Analysis & Trends

Baker Market Update – Week in Review: June 07, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Personnel Promotions

CU Student Choice Announces Denise Stevens as New Board Member

CU Student Choice, the leading provider of higher education financing solutions to America’s credit unions, announced that Denise Stevens, EVP ...
Making A Difference

SchoolsFirst FCU Honors Innovative School Superintendent and District at Innovation in Education Awards

SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, presented ...
Operations & HR

Coastal Credit Union Named to the 2024 Best Employers List by Business North Carolina Magazine

Business North Carolina magazine has announced that Coastal Credit Union has been named one of its 2024 North Carolina Best ...
Personnel Promotions

Coastal Credit Union Hires Doreen Duffy, VP of Human Resources

Coastal Credit Union has hired Doreen Duffy as VP of Human Resources. In her role, Duffy will develop and execute ...
Other

Yolanda Ford to Retire from the NASCUS Regulator Board of Directors

The National Association of State Credit Union Supervisors (NASCUS) is announcing that Yolanda Ford will retire from the NASCUS Regulator ...
Technology

Alogent Introduces Enhanced AccuAccount Features to Strengthen Loan Document Management Compliance, Aligned with Dodd-Frank Act Standards for Demographic Data Protection

Alogent announced the release of AccuAccount v24.0, inclusive of new features that ensure compliance with the Equal Credit Opportunity Act, ...
Operations & HR

Advia Credit Union proud to announce Recent Key New Hires and Promotions

Advia Credit Union is pleased to announce various internal promotions and new hires within the organization. These updates demonstrate the ...
Making A Difference

Day Air Credit Union Awards Two $1,000 Scholarships to Area Students

Day Air Credit Union is pleased to announce that Sydney Wilson and Cole Malenich are the recipients of the 2024 ...
Industry Analysis & Trends

Baker Market Update – Week in Review: May 31, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Other

Corporate Central Welcomes Laurie Butz as New Board Member Following Retirement of Eric Chrisinger

After 15 years of dedicated volunteer service, including serving as Chair from 2017 to 2019, Eric Chrisinger, President/CEO of Co-op ...
Operations & HR

Corporate Central Welcomes Clare Krupar as Accounting and Office Assistant

Corporate Central is pleased to announce the hiring of Clare Krupar as Accounting and Office Assistant. In this role, Krupar ...
Making A Difference

SchoolsFirst Federal Credit Union Surpasses Fundraising Goal for CHLA Walk & Play L.A. 2024

SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Personnel Promotions

For Immediate Release: Mission City Federal Credit Union Appoints Kamil Sakici as Chief Executive Officer

Santa Clara, CA – June 4, 2024. The Board of Directors of Mission City Federal Credit Union is pleased to ...
Personnel Promotions

Tasha Kostick Appointed to Corporate One Federal Credit Union’s Board of Directors

Corporate One Federal Credit Union announced today that Tasha Kostick, senior vice president and chief financial officer at 1st Northern ...
Making A Difference

Holly Gotwals, Teacher for Adult Transition Program at Rocklin Unified School District, Named 2023/2024 Esquire IMAX Teacher of the Year

SchoolsFirst Federal Credit Union, the largest credit union serving school employees and their families, in partnership with ABC10 Sacramento, Esquire ...
Strategic Partnerships

Encurage Financial Network Credit Union Members Vote in Favor of GLCU Merger, Legal Day 1 Upcoming

Chicago, Ill. (May 29, 2024) – On May13, encurage financial network credit union (EFNCU) members voted in favor of the ...
Operations & HR

Tower Federal Credit Union Earns Great Place to Work® Certification—Six Years in a Row!

For the sixth consecutive year, Tower Federal Credit Union has been named a “great workplace” by the independent analysts at ...
Operations & HR

United Federal Credit Union Names New Mortgage Advisor in Mishawaka

United Federal Credit Union is pleased to announce the appointment of Justin Prawat to Mortgage Advisor in Mishawaka, Indiana. Prawat ...
Making A Difference

Aggieland Credit Union Gives $10,000 to Texas A&M RBI Campaign, Benefitting the RB Eye Foundation

Aggieland Credit Union upped the ante for the Texas A&M baseball team’s RBI campaign, benefitting the RB Eye Foundation. The ...
Strategic Partnerships

eDOC and VisiFI Launch an e-Sign Collaboration

eDOC Innovations CUSO specializing in mobile enterprise digital transaction management, and VisiFI, an API-first core solution and digital banking provider ...
Making A Difference

SchoolsFirst Federal Credit Union Sponsors 2025 Santa Barbara County Teacher of the Year and 2024 Classified School Employees of the Year Awards

SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Operations & HR

SECU Awarded PLANSPONSOR of the Year for Its Total Retirement Offering for Employees

State Employees’ Credit Union (SECU) has been named 2024 PLANSPONSOR of the Year for its Total Retirement Offering provided to ...
Industry Analysis & Trends

Optimizing Collections: Mitigating Risk Management in Estate Recovery

Inflation has affected many aspects of the economy, with the cost of nearly everything rising – from non-discretionary expenses like ...
Other

BECU Expands Financial Services for South King County Members with New White Center Location

BECU, Washington’s largest credit union, today announced its plans to open a new Neighborhood Financial Center (NFC) in the White ...
Strategic Partnerships

Envisant Partners with Clutch

Envisant is excited to share the news below of our partnership with Clutch! Together Clutch and Envisant will empower credit ...
Operations & HR

ACUMA Seeks New Volunteer Board Member to Serve on Its Board of Directors

The American Credit Union Mortgage Association (ACUMA) seeks a Volunteer Board Member. The new candidate will join the association’s governing ...
Personnel Promotions

Kristen Mahlmann Promoted to Chief Financial Officer At Redwood Credit Union

Kristen Mahlmann has been promoted to chief financial officer for Redwood Credit Union.
Making A Difference

Vecinos Receives $1.6 Million from SECU Foundation for New Medical Center and Human Services Hub

SECU Foundation recently awarded a $1.6 million grant to Vecinos for a new medical center and human services hub in ...
Industry Analysis & Trends

Eltropy Heats Up Webinar Season: Equipping Credit Unions and Community Banks with Powerful Fraud Prevention Strategies

AI-powered fraud prevention and protecting from the impact of rising delinquencies takes center stage in Eltropy’s latest webinars SANTA CLARA, ...
Industry Analysis & Trends

Baker Market Update – Week in Review: June 07, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Personnel Promotions

CU Student Choice Announces Denise Stevens as New Board Member

CU Student Choice, the leading provider of higher education financing solutions to America’s credit unions, announced that Denise Stevens, EVP ...
Making A Difference

SchoolsFirst FCU Honors Innovative School Superintendent and District at Innovation in Education Awards

SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, presented ...
Operations & HR

Coastal Credit Union Named to the 2024 Best Employers List by Business North Carolina Magazine

Business North Carolina magazine has announced that Coastal Credit Union has been named one of its 2024 North Carolina Best ...
Personnel Promotions

Coastal Credit Union Hires Doreen Duffy, VP of Human Resources

Coastal Credit Union has hired Doreen Duffy as VP of Human Resources. In her role, Duffy will develop and execute ...
Other

Yolanda Ford to Retire from the NASCUS Regulator Board of Directors

The National Association of State Credit Union Supervisors (NASCUS) is announcing that Yolanda Ford will retire from the NASCUS Regulator ...
Technology

Alogent Introduces Enhanced AccuAccount Features to Strengthen Loan Document Management Compliance, Aligned with Dodd-Frank Act Standards for Demographic Data Protection

Alogent announced the release of AccuAccount v24.0, inclusive of new features that ensure compliance with the Equal Credit Opportunity Act, ...
Operations & HR

Advia Credit Union proud to announce Recent Key New Hires and Promotions

Advia Credit Union is pleased to announce various internal promotions and new hires within the organization. These updates demonstrate the ...
Making A Difference

Day Air Credit Union Awards Two $1,000 Scholarships to Area Students

Day Air Credit Union is pleased to announce that Sydney Wilson and Cole Malenich are the recipients of the 2024 ...
Industry Analysis & Trends

Baker Market Update – Week in Review: May 31, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Other

Corporate Central Welcomes Laurie Butz as New Board Member Following Retirement of Eric Chrisinger

After 15 years of dedicated volunteer service, including serving as Chair from 2017 to 2019, Eric Chrisinger, President/CEO of Co-op ...
Operations & HR

Corporate Central Welcomes Clare Krupar as Accounting and Office Assistant

Corporate Central is pleased to announce the hiring of Clare Krupar as Accounting and Office Assistant. In this role, Krupar ...
Making A Difference

SchoolsFirst Federal Credit Union Surpasses Fundraising Goal for CHLA Walk & Play L.A. 2024

SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Personnel Promotions

For Immediate Release: Mission City Federal Credit Union Appoints Kamil Sakici as Chief Executive Officer

Santa Clara, CA – June 4, 2024. The Board of Directors of Mission City Federal Credit Union is pleased to ...
Personnel Promotions

Tasha Kostick Appointed to Corporate One Federal Credit Union’s Board of Directors

Corporate One Federal Credit Union announced today that Tasha Kostick, senior vice president and chief financial officer at 1st Northern ...
Making A Difference

Holly Gotwals, Teacher for Adult Transition Program at Rocklin Unified School District, Named 2023/2024 Esquire IMAX Teacher of the Year

SchoolsFirst Federal Credit Union, the largest credit union serving school employees and their families, in partnership with ABC10 Sacramento, Esquire ...
Strategic Partnerships

Encurage Financial Network Credit Union Members Vote in Favor of GLCU Merger, Legal Day 1 Upcoming

Chicago, Ill. (May 29, 2024) – On May13, encurage financial network credit union (EFNCU) members voted in favor of the ...
Operations & HR

Tower Federal Credit Union Earns Great Place to Work® Certification—Six Years in a Row!

For the sixth consecutive year, Tower Federal Credit Union has been named a “great workplace” by the independent analysts at ...
Operations & HR

United Federal Credit Union Names New Mortgage Advisor in Mishawaka

United Federal Credit Union is pleased to announce the appointment of Justin Prawat to Mortgage Advisor in Mishawaka, Indiana. Prawat ...
Making A Difference

Aggieland Credit Union Gives $10,000 to Texas A&M RBI Campaign, Benefitting the RB Eye Foundation

Aggieland Credit Union upped the ante for the Texas A&M baseball team’s RBI campaign, benefitting the RB Eye Foundation. The ...
Strategic Partnerships

eDOC and VisiFI Launch an e-Sign Collaboration

eDOC Innovations CUSO specializing in mobile enterprise digital transaction management, and VisiFI, an API-first core solution and digital banking provider ...

Justice Federal Credit Union Welcomes Members of the National Active and Retired Federal Employees Association, NARFE

Justice Federal Credit Union (Justice Federal) is pleased to announce its partnership with the National Active and Retired Federal Employees Association (NARFE), the only organization ...

Justice Federal Credit Union Stands Ready to Offer Members Special Assistance in the Event of a Federal Government Shutdown

With federal funding set to expire September 30, 2025, the threat of a federal government shutdown is rising as Congress remains at an impasse over ...

Baker Market Update – Week in Review: September 26, 2025

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic developments.

EECU and Madera County Superintendent Honor County’s Top Educators

FRESNO, Calif. (Sept. 26, 2025) – Educational Employees Credit Union (EECU) and the Madera County Superintendent of Schools proudly honored the county’s top school employee, ...

Vizo Financial’s October 2025 Education Calendar

At Vizo Financial we are committed to providing quality education to credit unions and their staff, which is why we provide a wide array of ...

GARDEN SAVINGS FEDERAL CREDIT UNION RAISES $26,000 FOR CHARITY AT 13TH ANNUAL GOLF OUTING

Parsippany, NJ – Garden Savings Federal Credit Union, a prominent credit union headquartered in Parsippany, New Jersey, proudly serves members through its branches located in ...
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