The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
GTE Financial Promotes Two Leaders In Operations To Vice President
June 27, 2024
GTE Financial, one of Tampa Bay’s largest locally owned and operated financial institutions, is happy to congratulate the promotion of ...
TopLine Credit Union And Employees Donate Clothing And Shoes
June 27, 2024
TopLine held the fourth annual clothing and shoe drive during the month of May benefitting four local non-profits, African Education ...
NASCUS Issues Comments on NCUA’s Part 749 Record Retention and Preservation Rule
June 27, 2024
NASCUS has submitted a comment letter this week to the National Credit Union Administration (NCUA) outlining potential impacts and improvements ...
Eltropy Announces Key Enhancements to Unified Conversations Platform
June 27, 2024
Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today announced significant enhancements to its Unified Conversations Platform. ...
United Federal Credit Union Names New Mortgage Advisor in Springdale, AR
June 27, 2024
United Federal Credit Union is pleased to announce the promotion of Kevin Lopez to Mortgage Advisor in Springdale, Arkansas. Lopez ...
NEFCU AND VSECU ANNOUNCE NEW NAME AND BRAND
June 27, 2024
New England Federal Credit Union and Vermont State Employees Credit Union announced today the merged credit unions’ new name: EastRise ...
UMassFive Helps Award $4,000 in Scholarships
June 27, 2024
Hadley, MA – UMassFive College Federal Credit Union (UMassFive) is excited to announce that two high school seniors, Clarice Borges ...
Velera Introduces Innovative Onboarding and Project Management Platform
June 27, 2024
Velera today announced it has launched an innovative new onboarding and project management platform.
U.S. Senate Federal Credit Union Honored as Top Workplace by The Washington Post!
June 25, 2024
The Washington Post’s annual Top Workplaces list celebrates organizations that prioritize their employees’ well-being, job satisfaction, and overall workplace culture. ...
Raymond Dorado Appointed to FFIEC State Liaison Committee
June 25, 2024
Raymond J. Dorado has been appointed to the Federal Financial Institutions Examination Council’s (FFIEC) State Liaison Committee (SLC). Dorado was ...
Homefield Credit Union Signs Renewal Agreement with Synergent
June 25, 2024
Synergent® is pleased to announce Homefield Credit Union has signed a ten-year renewal agreement with Synergent for hosted Jack Henry™ ...
Corporate Central Welcomes Prabhakar Konduru as Senior Cloud Solutions Engineer
June 21, 2024
Corporate Central is pleased to announce the appointment of Prabhakar Konduru as Senior Cloud Solutions Engineer. In this pivotal role, ...
For Immediate Release: Central Willamette Credit Union Selects Luisa Herrera as Chief Experience Officer (CXO)
June 21, 2024
Albany, OR, June 06, 2024. Central Willamette Credit Union is thrilled to announce the appointment of Luisa Herrera as the ...
Interra Credit Union Partners With Arkatechture to Build Data Warehouse
June 21, 2024
Interra Credit Union has formed a strategic partnership with Arkatechture CUSO, a leading data analytics fintech, to elevate their business ...
Coastal Credit Union Foundation Awards $438k in Grants
June 21, 2024
The Coastal Credit Union Foundation has awarded $438,000 to 16 nonprofits in North Carolina during its Q2 2024 grant cycle. ...
41st Annual Tower Classic Golf Tournament Raises Over $68,000 for the Johns Hopkins Children’s Center
June 21, 2024
TowerCares Foundation today announced that the 41st annual Tower Classic Golf Tournament broke its own fundraising record, raising over $68,000 ...
UMassFive Introduces New Human Resources Manager
June 21, 2024
UMassFive College Federal Credit Union (UMassFive) is excited to announce Hilary Barnard in her new role as Human Resources Manager.
SchoolsFirst FCU Honors Classified School Employees in Recognition Events Throughout California
June 21, 2024
SchoolsFirst Federal Credit Union, the largest credit union serving school employees and their families, recently recognized the exemplary school employees ...
SchoolsFirst Federal Credit Union Ranked #1 in California by Forbes
June 21, 2024
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Conquering Silent Attrition: Credit Union Leaders Invited to Discover Member Retention Strategies in Exclusive Webinar
June 21, 2024
Support EXP is proud to announce an exclusive webinar on Wednesday, June 26th, at 2:00 pm (Eastern) grappling with the ...
Coastal Credit Union’s Daymark Realty Reaches Five Million Dollar Savings Milestone
June 21, 2024
Coastal Credit Union’s real estate subsidiary, Daymark Realty, reached another milestone this month, having saved Coastal members more than $5 ...
New Co-CEOs Lead with Vision and Resilience
June 21, 2024
Roanoke Valley Community Credit Union has started 2024 on fire, boasting an impressive $5.5 million in new loans under co-CEOs ...
Tower Federal Credit Union Welcomes Susan Ralston as New Chief Operating Officer
June 21, 2024
Tower Federal Credit Union, one of the largest credit unions in Maryland, is pleased to announce the hiring of Susan ...
Unitus Community Credit Union’s Tru Checking Receives National Certification by Banking Advocates as Safe, Affordable Account
June 21, 2024
The Cities for Financial Empowerment Fund’s Bank On National Account Standards Certification of Unitus Tru Checking indicates that it meets ...
Maxwell Partners with Mortgagebot LOS to Enable a Fully Digital Mortgage Experience
June 21, 2024
Best-in-class integrations securely sync data bi-directionally between the Maxwell Mortgage Point of Sale and the Mortgagebot LOS, ensuring data integrity ...
Unitus Community Credit Union Rated a “Best in State” Credit Union by Forbes
June 21, 2024
In its annual rankings of “Best in State” credit unions, Forbes has named Unitus Community Credit Union the third best ...
CU Student Choice Launches Financing Option for Pilot Trainees with APCU/Center Parc Credit Union and AeroGuard Flight Training Center
June 17, 2024
CU Student Choice, the leading provider of higher education financing solutions to America’s credit unions, announced that it has collaborated ...
Coastal Credit Union and Ripe for Revival Debut New Mobile Food Market
June 17, 2024
On June 13, Coastal Credit Union and Ripe for Revival hosted a ribbon cutting and announcement of their new partnership. ...
Baker Market Update – Week in Review: June 14, 2024
June 17, 2024
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
SchoolsFirst Federal Credit Union Sponsors 2025 Santa Barbara County Teacher of the Year and 2024 Classified School Employees of the Year Awards
June 17, 2024
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
GTE Financial Promotes Two Leaders In Operations To Vice President
June 27, 2024
GTE Financial, one of Tampa Bay’s largest locally owned and operated financial institutions, is happy to congratulate the promotion of ...
TopLine Credit Union And Employees Donate Clothing And Shoes
June 27, 2024
TopLine held the fourth annual clothing and shoe drive during the month of May benefitting four local non-profits, African Education ...
NASCUS Issues Comments on NCUA’s Part 749 Record Retention and Preservation Rule
June 27, 2024
NASCUS has submitted a comment letter this week to the National Credit Union Administration (NCUA) outlining potential impacts and improvements ...
Eltropy Announces Key Enhancements to Unified Conversations Platform
June 27, 2024
Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today announced significant enhancements to its Unified Conversations Platform. ...
United Federal Credit Union Names New Mortgage Advisor in Springdale, AR
June 27, 2024
United Federal Credit Union is pleased to announce the promotion of Kevin Lopez to Mortgage Advisor in Springdale, Arkansas. Lopez ...
NEFCU AND VSECU ANNOUNCE NEW NAME AND BRAND
June 27, 2024
New England Federal Credit Union and Vermont State Employees Credit Union announced today the merged credit unions’ new name: EastRise ...
UMassFive Helps Award $4,000 in Scholarships
June 27, 2024
Hadley, MA – UMassFive College Federal Credit Union (UMassFive) is excited to announce that two high school seniors, Clarice Borges ...
Velera Introduces Innovative Onboarding and Project Management Platform
June 27, 2024
Velera today announced it has launched an innovative new onboarding and project management platform.
U.S. Senate Federal Credit Union Honored as Top Workplace by The Washington Post!
June 25, 2024
The Washington Post’s annual Top Workplaces list celebrates organizations that prioritize their employees’ well-being, job satisfaction, and overall workplace culture. ...
Raymond Dorado Appointed to FFIEC State Liaison Committee
June 25, 2024
Raymond J. Dorado has been appointed to the Federal Financial Institutions Examination Council’s (FFIEC) State Liaison Committee (SLC). Dorado was ...
Homefield Credit Union Signs Renewal Agreement with Synergent
June 25, 2024
Synergent® is pleased to announce Homefield Credit Union has signed a ten-year renewal agreement with Synergent for hosted Jack Henry™ ...
Corporate Central Welcomes Prabhakar Konduru as Senior Cloud Solutions Engineer
June 21, 2024
Corporate Central is pleased to announce the appointment of Prabhakar Konduru as Senior Cloud Solutions Engineer. In this pivotal role, ...
For Immediate Release: Central Willamette Credit Union Selects Luisa Herrera as Chief Experience Officer (CXO)
June 21, 2024
Albany, OR, June 06, 2024. Central Willamette Credit Union is thrilled to announce the appointment of Luisa Herrera as the ...
Interra Credit Union Partners With Arkatechture to Build Data Warehouse
June 21, 2024
Interra Credit Union has formed a strategic partnership with Arkatechture CUSO, a leading data analytics fintech, to elevate their business ...
Coastal Credit Union Foundation Awards $438k in Grants
June 21, 2024
The Coastal Credit Union Foundation has awarded $438,000 to 16 nonprofits in North Carolina during its Q2 2024 grant cycle. ...
41st Annual Tower Classic Golf Tournament Raises Over $68,000 for the Johns Hopkins Children’s Center
June 21, 2024
TowerCares Foundation today announced that the 41st annual Tower Classic Golf Tournament broke its own fundraising record, raising over $68,000 ...
UMassFive Introduces New Human Resources Manager
June 21, 2024
UMassFive College Federal Credit Union (UMassFive) is excited to announce Hilary Barnard in her new role as Human Resources Manager.
SchoolsFirst FCU Honors Classified School Employees in Recognition Events Throughout California
June 21, 2024
SchoolsFirst Federal Credit Union, the largest credit union serving school employees and their families, recently recognized the exemplary school employees ...
SchoolsFirst Federal Credit Union Ranked #1 in California by Forbes
June 21, 2024
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Conquering Silent Attrition: Credit Union Leaders Invited to Discover Member Retention Strategies in Exclusive Webinar
June 21, 2024
Support EXP is proud to announce an exclusive webinar on Wednesday, June 26th, at 2:00 pm (Eastern) grappling with the ...
Coastal Credit Union’s Daymark Realty Reaches Five Million Dollar Savings Milestone
June 21, 2024
Coastal Credit Union’s real estate subsidiary, Daymark Realty, reached another milestone this month, having saved Coastal members more than $5 ...
New Co-CEOs Lead with Vision and Resilience
June 21, 2024
Roanoke Valley Community Credit Union has started 2024 on fire, boasting an impressive $5.5 million in new loans under co-CEOs ...
Tower Federal Credit Union Welcomes Susan Ralston as New Chief Operating Officer
June 21, 2024
Tower Federal Credit Union, one of the largest credit unions in Maryland, is pleased to announce the hiring of Susan ...
Unitus Community Credit Union’s Tru Checking Receives National Certification by Banking Advocates as Safe, Affordable Account
June 21, 2024
The Cities for Financial Empowerment Fund’s Bank On National Account Standards Certification of Unitus Tru Checking indicates that it meets ...
Maxwell Partners with Mortgagebot LOS to Enable a Fully Digital Mortgage Experience
June 21, 2024
Best-in-class integrations securely sync data bi-directionally between the Maxwell Mortgage Point of Sale and the Mortgagebot LOS, ensuring data integrity ...
Unitus Community Credit Union Rated a “Best in State” Credit Union by Forbes
June 21, 2024
In its annual rankings of “Best in State” credit unions, Forbes has named Unitus Community Credit Union the third best ...
CU Student Choice Launches Financing Option for Pilot Trainees with APCU/Center Parc Credit Union and AeroGuard Flight Training Center
June 17, 2024
CU Student Choice, the leading provider of higher education financing solutions to America’s credit unions, announced that it has collaborated ...
Coastal Credit Union and Ripe for Revival Debut New Mobile Food Market
June 17, 2024
On June 13, Coastal Credit Union and Ripe for Revival hosted a ribbon cutting and announcement of their new partnership. ...
Baker Market Update – Week in Review: June 14, 2024
June 17, 2024
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
SchoolsFirst Federal Credit Union Sponsors 2025 Santa Barbara County Teacher of the Year and 2024 Classified School Employees of the Year Awards
June 17, 2024
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
SchoolsFirst Federal Credit Union and Sacramento Republic Football Club Honor Sacramento 2026 Teachers of the Year
SchoolsFirst Federal Credit Union
October 16, 2025
SchoolsFirst Federal Credit Union recognized eleven educators as Sacramento County’s 2026 Teachers of the Year in an on-field ceremony at the Sacramento Republic Football Club ...
Redwood Credit Union inspires hope by supporting foster youth
Redwood Credit Union
October 16, 2025
On Monday, October 13, while most financial institutions observed a federal holiday, RCU continued its tradition of dedicating the day to making meaningful change through ...
Peach State FCU Welcomes Dr. Lori Brownlee-Brewton to Board of Directors
Peach State Federal Credit Union
October 16, 2025
Peach State Federal Credit Union is pleased to welcome Dr. Lori Brownlee-Brewton to its Board of Directors. Dr. Brewton currently serves as the Superintendent of ...
Cloudvirga integrates Horizon POS with Stewart Valuation Intelligence to streamline appraisal ordering
Cloudvirga
October 16, 2025
Cloudvirga, a Stewart-owned provider of digital point-of-sale platforms for lenders, today announced the integration of its Horizon POS with Stewart Valuation Intelligence, LLC (SVI), a ...
Elan Credit Card Donates $75,000 to Local Communities on Credit Union Day
Elan Credit Card
October 16, 2025
(Minneapolis, MN) — Inspired by the passion and dedication of our credit union partners, Elan Credit Card (Elan) has donated $75,000 to celebrate Credit Union ...
Callahan & Associates Launches “The Member Story Project” To Spotlight The Everyday Impact Of Credit Unions
Callahan & Associates, Inc.
October 16, 2025
Washington, DC – In celebration of International Credit Union Day, Callahan & Associates is proud to announce the launch of The Member Story Project, a ...