The Member Story Project

The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.

They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.

Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.

The Member Story Project is sponsored by Callahan & Associates
Personnel Promotions

Illinois Credit Union System Announces Leadership Change

The Illinois Credit Union System announced today, July 1, 2024, a planned leadership transition with Tom Kane retiring at the ...
Charity Events

ORIGENCE RAISES $132,850 WITH “30 YEARS OF IMPACT” CAMPAIGN DONATING FUNDS TO CHILDREN’S MIRACLE NETWORK HOSPITALS

Origence, the leading lending technology solutions provider for credit unions, raised $132,850 in its “30 Years of Impact” campaign fundraiser ...
Making A Difference

SECU Foundation Provides Financing for Bertie County Workforce Housing

With assistance from SECU Foundation, Bertie County opened its doors July 1 to welcome tenants to a new 24-unit housing ...
Industry Analysis & Trends

Baker Market Update – Week in Review: June 28, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Personnel Promotions

GTE Financial Promotes Two Leaders In Operations To Vice President

GTE Financial, one of Tampa Bay’s largest locally owned and operated financial institutions, is happy to congratulate the promotion of ...
Making A Difference

TopLine Credit Union And Employees Donate Clothing And Shoes

TopLine held the fourth annual clothing and shoe drive during the month of May benefitting four local non-profits, African Education ...
Industry Analysis & Trends

NASCUS Issues Comments on NCUA’s Part 749 Record Retention and Preservation Rule

NASCUS has submitted a comment letter this week to the National Credit Union Administration (NCUA) outlining potential impacts and improvements ...
New Product Releases

Eltropy Announces Key Enhancements to Unified Conversations Platform

Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today announced significant enhancements to its Unified Conversations Platform. ...
Personnel Promotions

United Federal Credit Union Names New Mortgage Advisor in Springdale, AR

United Federal Credit Union is pleased to announce the promotion of Kevin Lopez to Mortgage Advisor in Springdale, Arkansas. Lopez ...
Other

NEFCU AND VSECU ANNOUNCE NEW NAME AND BRAND

New England Federal Credit Union and Vermont State Employees Credit Union announced today the merged credit unions’ new name: EastRise ...
Making A Difference

UMassFive Helps Award $4,000 in Scholarships

Hadley, MA – UMassFive College Federal Credit Union (UMassFive) is excited to announce that two high school seniors, Clarice Borges ...
Technology

Velera Introduces Innovative Onboarding and Project Management Platform

Velera today announced it has launched an innovative new onboarding and project management platform.
Other

U.S. Senate Federal Credit Union Honored as Top Workplace by The Washington Post!

The Washington Post’s annual Top Workplaces list celebrates organizations that prioritize their employees’ well-being, job satisfaction, and overall workplace culture. ...
Other

Raymond Dorado Appointed to FFIEC State Liaison Committee

Raymond J. Dorado has been appointed to the Federal Financial Institutions Examination Council’s (FFIEC) State Liaison Committee (SLC). Dorado was ...
Strategic Partnerships

Homefield Credit Union Signs Renewal Agreement with Synergent

Synergent® is pleased to announce Homefield Credit Union has signed a ten-year renewal agreement with Synergent for hosted Jack Henry™ ...
Operations & HR

Corporate Central Welcomes Prabhakar Konduru as Senior Cloud Solutions Engineer

Corporate Central is pleased to announce the appointment of Prabhakar Konduru as Senior Cloud Solutions Engineer. In this pivotal role, ...
Personnel Promotions

For Immediate Release: Central Willamette Credit Union Selects Luisa Herrera as Chief Experience Officer (CXO)

Albany, OR, June 06, 2024. Central Willamette Credit Union is thrilled to announce the appointment of Luisa Herrera as the ...
Strategic Partnerships

Interra Credit Union Partners With Arkatechture to Build Data Warehouse

Interra Credit Union has formed a strategic partnership with Arkatechture CUSO, a leading data analytics fintech, to elevate their business ...
Making A Difference

Coastal Credit Union Foundation Awards $438k in Grants

The Coastal Credit Union Foundation has awarded $438,000 to 16 nonprofits in North Carolina during its Q2 2024 grant cycle. ...
Charity Events

41st Annual Tower Classic Golf Tournament Raises Over $68,000 for the Johns Hopkins Children’s Center

TowerCares Foundation today announced that the 41st annual Tower Classic Golf Tournament broke its own fundraising record, raising over $68,000 ...
Operations & HR

UMassFive Introduces New Human Resources Manager

UMassFive College Federal Credit Union (UMassFive) is excited to announce Hilary Barnard in her new role as Human Resources Manager.
Making A Difference

SchoolsFirst FCU Honors Classified School Employees in Recognition Events Throughout California

SchoolsFirst Federal Credit Union, the largest credit union serving school employees and their families, recently recognized the exemplary school employees ...
Other

SchoolsFirst Federal Credit Union Ranked #1 in California by Forbes

SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Industry Analysis & Trends

Conquering Silent Attrition: Credit Union Leaders Invited to Discover Member Retention Strategies in Exclusive Webinar

Support EXP is proud to announce an exclusive webinar on Wednesday, June 26th, at 2:00 pm (Eastern) grappling with the ...
Making A Difference

Coastal Credit Union’s Daymark Realty Reaches Five Million Dollar Savings Milestone

Coastal Credit Union’s real estate subsidiary, Daymark Realty, reached another milestone this month, having saved Coastal members more than $5 ...
Strategic Partnerships

New Co-CEOs Lead with Vision and Resilience

Roanoke Valley Community Credit Union has started 2024 on fire, boasting an impressive $5.5 million in new loans under co-CEOs ...
Personnel Promotions

Tower Federal Credit Union Welcomes Susan Ralston as New Chief Operating Officer

Tower Federal Credit Union, one of the largest credit unions in Maryland, is pleased to announce the hiring of Susan ...
New Product Releases

Unitus Community Credit Union’s Tru Checking Receives National Certification by Banking Advocates as Safe, Affordable Account

The Cities for Financial Empowerment Fund’s Bank On National Account Standards Certification of Unitus Tru Checking indicates that it meets ...
Technology

Maxwell Partners with Mortgagebot LOS to Enable a Fully Digital Mortgage Experience

Best-in-class integrations securely sync data bi-directionally between the Maxwell Mortgage Point of Sale and the Mortgagebot LOS, ensuring data integrity ...
Other

Unitus Community Credit Union Rated a “Best in State” Credit Union by Forbes

In its annual rankings of “Best in State” credit unions, Forbes has named Unitus Community Credit Union the third best ...
Personnel Promotions

Illinois Credit Union System Announces Leadership Change

The Illinois Credit Union System announced today, July 1, 2024, a planned leadership transition with Tom Kane retiring at the ...
Charity Events

ORIGENCE RAISES $132,850 WITH “30 YEARS OF IMPACT” CAMPAIGN DONATING FUNDS TO CHILDREN’S MIRACLE NETWORK HOSPITALS

Origence, the leading lending technology solutions provider for credit unions, raised $132,850 in its “30 Years of Impact” campaign fundraiser ...
Making A Difference

SECU Foundation Provides Financing for Bertie County Workforce Housing

With assistance from SECU Foundation, Bertie County opened its doors July 1 to welcome tenants to a new 24-unit housing ...
Industry Analysis & Trends

Baker Market Update – Week in Review: June 28, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Personnel Promotions

GTE Financial Promotes Two Leaders In Operations To Vice President

GTE Financial, one of Tampa Bay’s largest locally owned and operated financial institutions, is happy to congratulate the promotion of ...
Making A Difference

TopLine Credit Union And Employees Donate Clothing And Shoes

TopLine held the fourth annual clothing and shoe drive during the month of May benefitting four local non-profits, African Education ...
Industry Analysis & Trends

NASCUS Issues Comments on NCUA’s Part 749 Record Retention and Preservation Rule

NASCUS has submitted a comment letter this week to the National Credit Union Administration (NCUA) outlining potential impacts and improvements ...
New Product Releases

Eltropy Announces Key Enhancements to Unified Conversations Platform

Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today announced significant enhancements to its Unified Conversations Platform. ...
Personnel Promotions

United Federal Credit Union Names New Mortgage Advisor in Springdale, AR

United Federal Credit Union is pleased to announce the promotion of Kevin Lopez to Mortgage Advisor in Springdale, Arkansas. Lopez ...
Other

NEFCU AND VSECU ANNOUNCE NEW NAME AND BRAND

New England Federal Credit Union and Vermont State Employees Credit Union announced today the merged credit unions’ new name: EastRise ...
Making A Difference

UMassFive Helps Award $4,000 in Scholarships

Hadley, MA – UMassFive College Federal Credit Union (UMassFive) is excited to announce that two high school seniors, Clarice Borges ...
Technology

Velera Introduces Innovative Onboarding and Project Management Platform

Velera today announced it has launched an innovative new onboarding and project management platform.
Other

U.S. Senate Federal Credit Union Honored as Top Workplace by The Washington Post!

The Washington Post’s annual Top Workplaces list celebrates organizations that prioritize their employees’ well-being, job satisfaction, and overall workplace culture. ...
Other

Raymond Dorado Appointed to FFIEC State Liaison Committee

Raymond J. Dorado has been appointed to the Federal Financial Institutions Examination Council’s (FFIEC) State Liaison Committee (SLC). Dorado was ...
Strategic Partnerships

Homefield Credit Union Signs Renewal Agreement with Synergent

Synergent® is pleased to announce Homefield Credit Union has signed a ten-year renewal agreement with Synergent for hosted Jack Henry™ ...
Operations & HR

Corporate Central Welcomes Prabhakar Konduru as Senior Cloud Solutions Engineer

Corporate Central is pleased to announce the appointment of Prabhakar Konduru as Senior Cloud Solutions Engineer. In this pivotal role, ...
Personnel Promotions

For Immediate Release: Central Willamette Credit Union Selects Luisa Herrera as Chief Experience Officer (CXO)

Albany, OR, June 06, 2024. Central Willamette Credit Union is thrilled to announce the appointment of Luisa Herrera as the ...
Strategic Partnerships

Interra Credit Union Partners With Arkatechture to Build Data Warehouse

Interra Credit Union has formed a strategic partnership with Arkatechture CUSO, a leading data analytics fintech, to elevate their business ...
Making A Difference

Coastal Credit Union Foundation Awards $438k in Grants

The Coastal Credit Union Foundation has awarded $438,000 to 16 nonprofits in North Carolina during its Q2 2024 grant cycle. ...
Charity Events

41st Annual Tower Classic Golf Tournament Raises Over $68,000 for the Johns Hopkins Children’s Center

TowerCares Foundation today announced that the 41st annual Tower Classic Golf Tournament broke its own fundraising record, raising over $68,000 ...
Operations & HR

UMassFive Introduces New Human Resources Manager

UMassFive College Federal Credit Union (UMassFive) is excited to announce Hilary Barnard in her new role as Human Resources Manager.
Making A Difference

SchoolsFirst FCU Honors Classified School Employees in Recognition Events Throughout California

SchoolsFirst Federal Credit Union, the largest credit union serving school employees and their families, recently recognized the exemplary school employees ...
Other

SchoolsFirst Federal Credit Union Ranked #1 in California by Forbes

SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Industry Analysis & Trends

Conquering Silent Attrition: Credit Union Leaders Invited to Discover Member Retention Strategies in Exclusive Webinar

Support EXP is proud to announce an exclusive webinar on Wednesday, June 26th, at 2:00 pm (Eastern) grappling with the ...
Making A Difference

Coastal Credit Union’s Daymark Realty Reaches Five Million Dollar Savings Milestone

Coastal Credit Union’s real estate subsidiary, Daymark Realty, reached another milestone this month, having saved Coastal members more than $5 ...
Strategic Partnerships

New Co-CEOs Lead with Vision and Resilience

Roanoke Valley Community Credit Union has started 2024 on fire, boasting an impressive $5.5 million in new loans under co-CEOs ...
Personnel Promotions

Tower Federal Credit Union Welcomes Susan Ralston as New Chief Operating Officer

Tower Federal Credit Union, one of the largest credit unions in Maryland, is pleased to announce the hiring of Susan ...
New Product Releases

Unitus Community Credit Union’s Tru Checking Receives National Certification by Banking Advocates as Safe, Affordable Account

The Cities for Financial Empowerment Fund’s Bank On National Account Standards Certification of Unitus Tru Checking indicates that it meets ...
Technology

Maxwell Partners with Mortgagebot LOS to Enable a Fully Digital Mortgage Experience

Best-in-class integrations securely sync data bi-directionally between the Maxwell Mortgage Point of Sale and the Mortgagebot LOS, ensuring data integrity ...
Other

Unitus Community Credit Union Rated a “Best in State” Credit Union by Forbes

In its annual rankings of “Best in State” credit unions, Forbes has named Unitus Community Credit Union the third best ...

Appli Reaches One-Year Milestone with 10 Credit Union Partners and $1 Billion in Member Calculations

Appli, a provider of AI-powered financial calculators for credit unions and community banks, today announced its one-year anniversary since launch, marking the milestone with 10 ...

Corelation Continues Its Growth with 13 New Credit Union Signings in Third Quarter 2025, Totaling $9.9 Billion in Assets

Building on its record of growth, Corelation, Inc., welcomed 13 new credit union partners in the third quarter of 2025, ranging in assets from $110 ...

Baker Market Update – Week in Review: October 17, 2025

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic developments.

Alogent’s Unify Named Finalist for Best Consumer Payments Solution at The PayTech Awards USA

Alogent’s Unify has been selected as a finalist for “Best Consumer Payments Solution” at The PayTech Awards USA. Unify consolidates all item processing workflows into ...

SchoolsFirst Federal Credit Union and Sacramento Republic Football Club Honor Sacramento 2026 Teachers of the Year

SchoolsFirst Federal Credit Union recognized eleven educators as Sacramento County’s 2026 Teachers of the Year in an on-field ceremony at the Sacramento Republic Football Club ...

Redwood Credit Union inspires hope by supporting foster youth

On Monday, October 13, while most financial institutions observed a federal holiday, RCU continued its tradition of dedicating the day to making meaningful change through ...
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