The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
A Member Finds Financial Relief And Confidence
When Susan walked into GreenState’s Urbandale branch, she was looking for a way to ease the burden of high interest credit card debt. That’s when Sarah, a member service associate, stepped in to make a meaningful difference. Sarah carefully reviewed Susan’s situation and helped her transfer a balance from a credit card with a 24.9% […]
Help To Grow From 2 Employees To 22
Greylock Federal Credit Union
Many people dream of starting their own business. Charliston Santos brought his dream to the Berkshires of Western Massachusetts. But to make his dream a reality, Charliston needed a financial partner. Here, Charliston shares his story of how finding Greylock Federal Credit Union was key to his success. I own C & A Cleaning Services. […]
Expertise Adds Confidence To A Last-Minute Decision
When GreenState member Jill reached out with a last-minute decision to invest in a certificate of deposit and an investor money market, Zac didn’t just process the request — he turned it into an opportunity to build clarity and confidence. Taking the time to understand Jill’s goals, Zac walked through every detail of the investment […]
Service That Builds Trust And Friendship
When Ric reached out to review his loans, he expected a straightforward financial conversation. What he experienced instead was the kind of personalized care that defines GreenState Credit Union. Simon took the time to walk Ric through his payment options for two existing loans, patiently explaining how each choice would impact his budget and future […]
Entrepreneurship And Enchiladas
Rosa and Aurelio T. have the highest standards when it comes to cooking up delicious Mexican food. Since opening Mi Madre’s Restaurant in East Austin in 1990, the couple has insisted on using only the best ingredients to produce excellent meals for generations of Austinites. “Mr. T and Mama T,” as they are known to […]
Cowboy Pools Helps Everybody Cool Off
When quarantine halted their plans for a big wedding in April 2020, Aaron W. and Amanda S. repurposed their wedding fund to launch a new business. That summer, they started Cowboy Pools, of which they are now co-founders and operators. The company sells and installs chic, low-cost backyard pools designed with galvanized water tanks made […]
UMassFive Donates Thousands of Personal Care Items to Local Survival Centers
United Federal Credit Union Recognized as Global Workplace Leader
Baker Market Update – Week in Review: September 06, 2024
CU Student Choice and Directions Credit Union Offer New Financing Option for Aviation Maintenance Trainees
Sound Credit Union and UW Tacoma’s Milgard Center for Business Analytics Announce Statewide FinTech Competition
Callahan & Associates’ Announces New 2025 CreditUnions.com Media Kit
Redwood Credit Union Welcomes Susanne Miller as Senior Vice President of Accounting and Finance
State Employees Association of North Carolina (SEANC) Announces its Endorsement of SECU’s Board-Nominated Candidates Citing Their Representation for State Employees
Eltropy Leadership Summit 2024 Concludes, Highlighting Community Focus and Financial Security in an AI Era
ASA and Sharetec Partner to Transform Credit Union, Fintech Collaboration
GTE Financial Celebrates Excellence: Dr. Traci’s House Among Top 15 Finalists At Inaugural Business Ambassador Awards
UMassFive Voted ‘Best Credit Union’ and More in Local Reader Polls
Baker Market Update – Week in Review: August 30, 2024
SchoolsFirst Federal Credit Union Donates 2,925 Filled Backpacks to 12 County Offices of Education Throughout California
Alogent’s Unify Platform Wins TAG Fintech ADVANCE Award for Innovation in Enterprise Deposits Automation
Gulf Winds Supports Escambia County Alabama Area Agency on Aging
United Federal Credit Union Names New Mortgage Advisor in Minden
SchoolsFirst Federal Credit Union Receives Four National Awards for Financial Education Initiatives from Credit Union Financial Education Network
GreenState Credit Union announces new CFO
Corporate Central Announces Economic Outlook Conference with Keynote Speaker Kim Lear
Credit Union Fans Raise Over $38,000 at Credit Union Day at the Ballpark
INOVA names scholarship winners for 2024
Eltropy Leadership Summit 2024 to Spotlight “Safe AI” in Community Banking
Hartford Federal Credit Union Selects Lucas Manzi as SVP-Chief Financial Officer
Baker Market Update – Week in Review: August 16, 2024
Maine’s Downeast Credit Union Partners with Synergent to Host Jack Henry’s Symitar Core Processing Solution
Strategic Marketing Fuels 48% Loan Growth at UCCU
Datava and Corridor announce a Strategic Partnership to Revolutionize Data and Decision Management for Credit Unions
ORIGENCE TO HOST ECONOMIC AND CREDIT UNION UPDATE WEBINAR WITH TRUSTAGE’S CHIEF ECONOMIST STEVEN RICK
Alogent and Mitek Announce Partnership to Tackle Ballooning Check Fraud Epidemic
UMassFive Donates Thousands of Personal Care Items to Local Survival Centers
United Federal Credit Union Recognized as Global Workplace Leader
Baker Market Update – Week in Review: September 06, 2024
CU Student Choice and Directions Credit Union Offer New Financing Option for Aviation Maintenance Trainees
Sound Credit Union and UW Tacoma’s Milgard Center for Business Analytics Announce Statewide FinTech Competition
Callahan & Associates’ Announces New 2025 CreditUnions.com Media Kit
Redwood Credit Union Welcomes Susanne Miller as Senior Vice President of Accounting and Finance
State Employees Association of North Carolina (SEANC) Announces its Endorsement of SECU’s Board-Nominated Candidates Citing Their Representation for State Employees
Eltropy Leadership Summit 2024 Concludes, Highlighting Community Focus and Financial Security in an AI Era
ASA and Sharetec Partner to Transform Credit Union, Fintech Collaboration
GTE Financial Celebrates Excellence: Dr. Traci’s House Among Top 15 Finalists At Inaugural Business Ambassador Awards
UMassFive Voted ‘Best Credit Union’ and More in Local Reader Polls
Baker Market Update – Week in Review: August 30, 2024
SchoolsFirst Federal Credit Union Donates 2,925 Filled Backpacks to 12 County Offices of Education Throughout California
Alogent’s Unify Platform Wins TAG Fintech ADVANCE Award for Innovation in Enterprise Deposits Automation
Gulf Winds Supports Escambia County Alabama Area Agency on Aging
United Federal Credit Union Names New Mortgage Advisor in Minden
SchoolsFirst Federal Credit Union Receives Four National Awards for Financial Education Initiatives from Credit Union Financial Education Network
GreenState Credit Union announces new CFO
Corporate Central Announces Economic Outlook Conference with Keynote Speaker Kim Lear
Credit Union Fans Raise Over $38,000 at Credit Union Day at the Ballpark
INOVA names scholarship winners for 2024
Eltropy Leadership Summit 2024 to Spotlight “Safe AI” in Community Banking
Hartford Federal Credit Union Selects Lucas Manzi as SVP-Chief Financial Officer
Baker Market Update – Week in Review: August 16, 2024
Maine’s Downeast Credit Union Partners with Synergent to Host Jack Henry’s Symitar Core Processing Solution
Strategic Marketing Fuels 48% Loan Growth at UCCU
Datava and Corridor announce a Strategic Partnership to Revolutionize Data and Decision Management for Credit Unions
ORIGENCE TO HOST ECONOMIC AND CREDIT UNION UPDATE WEBINAR WITH TRUSTAGE’S CHIEF ECONOMIST STEVEN RICK
Alogent and Mitek Announce Partnership to Tackle Ballooning Check Fraud Epidemic
Coastal Credit Union Foundation Awards Nearly $1 Million in Community Grants
Family Trust Federal Credit Union Named to Newsweek’s America’s Best Regional Banks & Credit Unions 2026 List
Blask and Randall Earn Certified Wisconsin Credit Union Leader Designation Through Leadership Institute
Sound Credit Union Welcomes Ian Crawford To Their Business Lending Team
Canvas Credit Union Becomes an Owner in DaLand CUSO
2025 in Review: Corelation Delivers Record-Breaking Results, Reinforcing Market Leadership with 38 New Client Signings