The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Grace Behind Bars
New Horizon Federal Credit Union
When a young member came to us for a truck loan, he put down a solid deposit and made every payment on time. Then, suddenly, the payments stopped. His mother came in to explain that he had been incarcerated and would be gone for about six months. She wanted to keep his account in good […]
Hope In A Hard Time
A member called us just after getting out of the hospital, worried about her finances. She was approved for disability, but it wouldn’t start for another month, and her bills were already overdue. I listened to her concerns and immediately looked for solutions. I was able to secure a three-month deferment on her loan, so […]
A Family Tradition Of Food And Finance
Visit one of Austin’s Galaxy Cafe locations and you’ll instantly feel welcome. Cafe co-owner Kelly C. says that’s how he feels when he visits UFCU. Kelly has been a UFCU member since he started out in the food-service industry as a dishwasher in 1989. In 2004, the original Galaxy Cafe opened in South Austin, the […]
Turning A Homeownership Dream Into A Reality
For Henry, buying a first home from out of state could have been a complicated and stressful experience, but with GreenState Credit Union, it was smooth, personal, and even inspiring. From start to finish, the process took about a month. With most communication handled through text, email, and DocuSign, Henry appreciated how efficient and easy […]
Building Futures, One Youth Account At A Time
I recently helped a mother who visited our branch with questions about our youth accounts. She was clearly interested in making informed financial decisions for her children, so I took the time to walk her through our youth account options in detail. I explained the benefits, features, and long-term value of starting financial education early. […]
Big Dreams Wrapped In A Custom Bow Tie
Lake Trust Credit Union
Bleu Bowtique, a men’s clothier in Detroit, started from humble beginnings. Ne’Gyle Beaman’s passion for fashion gave him the idea to make custom bow ties, which he started selling at local craft fairs. But when it was time to scale his business, he couldn’t find funding for the equipment he needed. His business was in […]
Day Air Hosts Record-Breaking College Prep Night
SECU Foundation Donates $3.75 Million in Disaster Relief to Aid Western North Carolina Communities
Alogent and DXC Technology Announce Strategic Collaboration to Enhance Deposit Automation and Back-Office Processing
BCU NAMED ONE OF 10 MOST RESPECTED CREDIT UNIONS IN ILLINOIS FOR 2024 BY CARDRATES
SchoolsFirst Federal Credit Union Ranks Among ‘Best Credit Unions’ in Style Magazine Readers’ Choice Awards
Truliant Foundation Contributes More Than $50,000 to Hurricane Helene Relief Efforts
Amanda Yates Tapped as AVP Payment Growth & Product Management at Greater Texas Credit Union
GTE Financial Celebrates the Return of Blue Star Insurance LLC. to Town N’ Country, Expanding Comprehensive Insurance Solutions in Tampa Bay
Riverfront Federal Credit Union Launches Eighth Annual Awareness Makes Cents Campaign
ACUMA Selects The Bollinger Foundation as Charitable Partner
Previewing the NASCUS State System Summit in Colorado Springs
MICHIGAN STATE UNIVERSITY FEDERAL CREDIT UNION LEVERAGES ORIGENCE’S PLATFORMS TO STREAMLINE PROCESSES AND SUPPORT GROWTH INITIATIVES
ACUMA Welcomes New Board Member; Slate of Officers Approved
Advia Credit Union Grows Stronger in Illinois with Completed Purchase of NorthSide Community Bank
GTE Financial Triumphs with Bronze Marketing Association of Credit Unions Award for Culture/Internal Branding for Compliance Week
Maine Credit Unions Launch Challenge to Fight Hunger
Corporate Central Welcomes Raghu Gandhe as Data and Analytics Architect
myCUmortgage and FedComp Announce Strategic Partnership to Deliver Credit Union Mortgage Services
Teachers Federal Credit Union Sets Goal to Raise $150,000 for the American Cancer Society Making Strides Against Breast Cancer
Valley First Credit Union Earns Prestigious Juntos Avanzamos Designation
81 CDFI CU Grants Push CU Strategic Planning Clients’ Total to Over $1 Billion
Jeanne D’Arc Credit Union Partners With Arkatechture to Improve Member Experience Through Data
Day Air Host Member Appreciation Event at Day Air Ballpark
Habitat for Humanity works with Local Credit Unions to Build Fifth House that Credit Unions Built
Virginia Bureau of Financial Institutions Receives NASCUS Reaccreditation
SchoolsFirst Federal Credit Union Named ‘Best Credit Union’ in the Inland Empire
Envisant and Curql Fund II Gain Momentum with $2 Million Secured in Early Commitments
Eltropy Showcases AI-Powered Solutions at Over 20 Industry Events to Close Out 2024
EXECUTIVE DIRECTOR OF LIFE. MONEY. YOU.® AMONG 2024 CU TIMES LUMINARIES FINALISTS
Orianna Valentine Achieves Prestigious Dual Digital Marketing Certifications
Day Air Hosts Record-Breaking College Prep Night
SECU Foundation Donates $3.75 Million in Disaster Relief to Aid Western North Carolina Communities
Alogent and DXC Technology Announce Strategic Collaboration to Enhance Deposit Automation and Back-Office Processing
BCU NAMED ONE OF 10 MOST RESPECTED CREDIT UNIONS IN ILLINOIS FOR 2024 BY CARDRATES
SchoolsFirst Federal Credit Union Ranks Among ‘Best Credit Unions’ in Style Magazine Readers’ Choice Awards
Truliant Foundation Contributes More Than $50,000 to Hurricane Helene Relief Efforts
Amanda Yates Tapped as AVP Payment Growth & Product Management at Greater Texas Credit Union
GTE Financial Celebrates the Return of Blue Star Insurance LLC. to Town N’ Country, Expanding Comprehensive Insurance Solutions in Tampa Bay
Riverfront Federal Credit Union Launches Eighth Annual Awareness Makes Cents Campaign
ACUMA Selects The Bollinger Foundation as Charitable Partner
Previewing the NASCUS State System Summit in Colorado Springs
MICHIGAN STATE UNIVERSITY FEDERAL CREDIT UNION LEVERAGES ORIGENCE’S PLATFORMS TO STREAMLINE PROCESSES AND SUPPORT GROWTH INITIATIVES
ACUMA Welcomes New Board Member; Slate of Officers Approved
Advia Credit Union Grows Stronger in Illinois with Completed Purchase of NorthSide Community Bank
GTE Financial Triumphs with Bronze Marketing Association of Credit Unions Award for Culture/Internal Branding for Compliance Week
Maine Credit Unions Launch Challenge to Fight Hunger
Corporate Central Welcomes Raghu Gandhe as Data and Analytics Architect
myCUmortgage and FedComp Announce Strategic Partnership to Deliver Credit Union Mortgage Services
Teachers Federal Credit Union Sets Goal to Raise $150,000 for the American Cancer Society Making Strides Against Breast Cancer
Valley First Credit Union Earns Prestigious Juntos Avanzamos Designation
81 CDFI CU Grants Push CU Strategic Planning Clients’ Total to Over $1 Billion
Jeanne D’Arc Credit Union Partners With Arkatechture to Improve Member Experience Through Data
Day Air Host Member Appreciation Event at Day Air Ballpark
Habitat for Humanity works with Local Credit Unions to Build Fifth House that Credit Unions Built
Virginia Bureau of Financial Institutions Receives NASCUS Reaccreditation
SchoolsFirst Federal Credit Union Named ‘Best Credit Union’ in the Inland Empire
Envisant and Curql Fund II Gain Momentum with $2 Million Secured in Early Commitments
Eltropy Showcases AI-Powered Solutions at Over 20 Industry Events to Close Out 2024
EXECUTIVE DIRECTOR OF LIFE. MONEY. YOU.® AMONG 2024 CU TIMES LUMINARIES FINALISTS
Orianna Valentine Achieves Prestigious Dual Digital Marketing Certifications
Wings Credit Union Signs with Corelation, Selecting KeyStone to Elevate Its Future
FI Connect Expands with Home Improvement Lending Channel, Helping Credit Unions Access New Home Renovation Loan Opportunities
Callahan & Gallup Welcome Two Credit Unions To The Member Engagement And Financial Wellbeing Consortium
QuantyPhi Welcomes Max Bade as ALM & CECL Analyst
LAFCU, Quality Dairy partner for third annual Paczki Palooza to benefit local charities
EECU Celebrates Fresno Unified Excellence in Education Honorees