The Member Story Project

The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.

They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.

Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.

The Member Story Project is sponsored by Callahan & Associates

Entrepreneurship And Enchiladas

Rosa and Aurelio T. have the highest standards when it comes to cooking up delicious Mexican food. Since opening Mi Madre’s Restaurant in East Austin in 1990, the couple has insisted on using only the best ingredients to produce excellent meals for generations of Austinites. “Mr. T and Mama T,” as they are known to […]

Cowboy Pools Helps Everybody Cool Off

When quarantine halted their plans for a big wedding in April 2020, Aaron W. and Amanda S. repurposed their wedding fund to launch a new business. That summer, they started Cowboy Pools, of which they are now co-founders and operators. The company sells and installs chic, low-cost backyard pools designed with galvanized water tanks made […]

Guiding The Next Generation Of Learners And Savers

For Jeffrey, a visit to GreenState Credit Union was more than just a transaction — it was a teaching moment. He came in with his 17-year-old daughter to open her first certificate of deposit, an experience meant to help her learn about money management and saving for college. The GreenState team member who assisted them […]

Patience And Care Support A Son’s Next Step

When Kyle applied for a loan to help his son purchase a vehicle, he hoped for a quick and supportive experience, and that’s exactly what he found with Cynthia at GreenState Credit Union. Kyle began the loan application online on a Saturday through the Ankeny branch, wanting to get pre-approved while his son searched for […]

A Connection That Came Full Circle

When GreenState Credit Union launched its new auto recapture list in early 2024, Leen immediately saw it as more than a data initiative — it was a chance to deepen relationships. Blake was one of the first members she assisted from that list, and during the next three months, Leen helped Blake and his family […]

Hope Delivered Just In Time

Central Willamette Credit Union

We had a newly married couple join the credit union in 2022. During the account opening, we found out that the couple was unexpectedly pregnant and the husband had lost his job, got a new, lower paying job and as such they were forced to move. As the husband had an ITIN, his traditional credit […]

Making A Difference

Credit Union Fans Raise Over $38,000 at Credit Union Day at the Ballpark

On Sunday, August 11, Corporate Central and The Wisconsin Credit Union League hosted Credit Union Day at the Ballpark, a ...
Making A Difference

INOVA names scholarship winners for 2024

INOVA Federal and the Tolson Center for Community Excellence are happy to name Gregory Williams and Raniaha Newson as their ...
Industry Analysis & Trends

Eltropy Leadership Summit 2024 to Spotlight “Safe AI” in Community Banking

Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today announced that its upcoming 2024 Leadership Summit will ...
Personnel Promotions

Hartford Federal Credit Union Selects Lucas Manzi as SVP-Chief Financial Officer

Hartford Federal Credit Union is pleased to announce the hiring of Lucas Manzi as the Credit Union’s new SVP-Chief Financial ...
Industry Analysis & Trends

Baker Market Update – Week in Review: August 16, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Strategic Partnerships

Maine’s Downeast Credit Union Partners with Synergent to Host Jack Henry’s Symitar Core Processing Solution

Synergent® is pleased to announce that Downeast Credit Union has signed a ten-year agreement with Synergent for hosted Jack Henry™ ...
Lending

Strategic Marketing Fuels 48% Loan Growth at UCCU

Serving mostly rural areas with limited access to services and infrastructure in Missouri and Illinois, United Community Credit Union is ...
Strategic Partnerships

Datava and Corridor announce a Strategic Partnership to Revolutionize Data and Decision Management for Credit Unions

Datava, a trailblazer in end-to-end data activation for credit unions, and Corridor, a next-gen decision analytics platform with a proven ...
Lending

ORIGENCE TO HOST ECONOMIC AND CREDIT UNION UPDATE WEBINAR WITH TRUSTAGE’S CHIEF ECONOMIST STEVEN RICK

Origence, the leading lending technology solutions provider for credit unions, is hosting a free webinar titled “Economic and credit union ...
Strategic Partnerships

Alogent and Mitek Announce Partnership to Tackle Ballooning Check Fraud Epidemic

Alogent and Mitek announce an expanded. Alogent will integrate Mitek’s Check Fraud Defender (CFD) into its web-based enterprise deposits automation ...
Charity Events

Hunter Pence’s Healthy Planet Project and Redwood Credit Union Team Up to Beautify San Francisco School

Redwood Credit Union recently teamed up with former San Francisco Giants All-Star Hunter Pence’s Healthy Planet Project to create a ...
New Product Releases

GTE Financial Launches Student Perks Program To Offer Rewards To Young Members

GTE Financial is happy to launch its new Student Perks program for members 16 and up. Student Perks is a ...
Charity Events

TowerCares Foundation Awards $150,000 in College Scholarships

Recent high school graduate Ashley Doyle will enter her freshman year at Virginia Commonwealth University this fall with an extra ...
Other

GTE Financial Garners Prestigious 2024 Aetna Workplace Well-being Platinum Award

GTE Financial is thrilled to announce its latest achievement—the prestigious Platinum Aetna Workplace Well-being Award. This recognition highlights the credit ...
Charity Events

Gulf Winds Champions Children’s Health with Sponsorship of 2024 Cat Country Cares for Kids Radiothon in Partnership with Ascension Sacred Heart Foundation

On Friday, August 16, Gulf Winds Credit Union sponsored Cat Country’s 2024 Radiothon in partnership with the Ascension Sacred Heart ...
Operations & HR

LGE Community Credit Union Named a 2024 AJC Top Workplace

LGE Community Credit Union is proud to announce that it has been recognized as a Top Workplace by The Atlanta ...
Charity Events

Gulf Winds Credit Union Donates to United Fund of Atmore and Brewton

The Gulf Winds Cares Foundation recently made gifts to United Fund Atmore in Atmore, Alabama, and United Fund Brewton in ...
Other

St. Cloud Financial Credit Union announces strategic investment into DaLand CUSO

St. Cloud Financial Credit Union (SCFCU) is excited to announce its strategic investment in DaLand CUSO. This investment, alongside minority ...
Strategic Partnerships

Peach State Credit Union and Pinnacle Credit Union Announce Merger

Members of Pinnacle Credit Union have voted in favor of merging with Peach State Federal Credit Union during a Special ...
Making A Difference

SchoolsFirst Federal Credit Union Sponsors Joan Nelson Award Scholarship in San Diego County

SchoolsFirst Federal Credit Union, the largest credit union serving school employees and their families, has partnered with the San Diego ...
Technology

Alogent Named Finalist for TAG Fintech ADVANCE Awards, Highlighting Innovation in Enterprise Deposits Automation

Alogent proudly announces that its Unify platform was named a finalist for the TAG Fintech ADVANCE Awards. Unify, a deposits ...
Marketing

Eltropy Climbs to No. 438 on Inc. 5000 Fastest-Growing Companies List for 2024

Eltropy has secured the rank of No. 438 on the Inc. 5000 for 2024, marking a significant climb from its ...
Strategic Partnerships

American Heritage Credit Union Receives 2024 Tekkie Award for Application of Data and Innovation

American Heritage Credit Union (“American Heritage”) has received a 2024 Tekkie Award for Innovation from Finopotamus, recognizing its use of ...
Making A Difference

Inspiration and Dedication: GTE Financial Awards $81,000 In Scholarships To 27 Aspiring Students and $1,039,000 Since 2012

In an enduring commitment to the development of future students, GTE Financial is proud to announce the awarding of $81,000 ...
Making A Difference

LGE Foundation donates $20,000 to nonprofits in northwest Georgia

The LGE Community Outreach Foundation recently presented a total of $20,000 to four nonprofit organizations in northwest Georgia as part ...
Other

CUES and Currency Marketing Announce Finalists for Prestigious Emerging Leader Title

CUES and partner Currency Marketing are pleased to announce the Five Finalists selected to compete for the title of 2024 ...
Industry Analysis & Trends

VISA OLYMPIC GAMES PARIS 2024 SWEEPSTAKES FOR BCU – GOLD, SILVER, BRONZE WINNERS ANNOUNCED

Thanks to Visa, BCU is delighted to announce the winners of the Visa Olympic Games Paris 2024 sweepstakes for BCU. ...
Industry Analysis & Trends

Small But Mighty: Webinar to Offer Insight into Turning Challenges of Small Credit Unions into Advantages

Support EXP will host a webinar on Wednesday, August 28th, at 2:00 pm (Eastern) exploring what credit unions with limited ...
Making A Difference

$350,000 Grant from SECU Foundation Helps Expand Access to Healthcare Services in Mecklenburg County

A $350,000 grant from SECU Foundation will help Care Ring significantly expand its comprehensive healthcare services for low-income and uninsured ...
Strategic Partnerships

North Bay CU Chooses Sharetec for Its Innovation & Open API

Sharetec, a leading provider of cutting-edge credit union technology solutions, announced its new partnership with North Bay Credit Union (CU), ...
Making A Difference

Credit Union Fans Raise Over $38,000 at Credit Union Day at the Ballpark

On Sunday, August 11, Corporate Central and The Wisconsin Credit Union League hosted Credit Union Day at the Ballpark, a ...
Making A Difference

INOVA names scholarship winners for 2024

INOVA Federal and the Tolson Center for Community Excellence are happy to name Gregory Williams and Raniaha Newson as their ...
Industry Analysis & Trends

Eltropy Leadership Summit 2024 to Spotlight “Safe AI” in Community Banking

Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today announced that its upcoming 2024 Leadership Summit will ...
Personnel Promotions

Hartford Federal Credit Union Selects Lucas Manzi as SVP-Chief Financial Officer

Hartford Federal Credit Union is pleased to announce the hiring of Lucas Manzi as the Credit Union’s new SVP-Chief Financial ...
Industry Analysis & Trends

Baker Market Update – Week in Review: August 16, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Strategic Partnerships

Maine’s Downeast Credit Union Partners with Synergent to Host Jack Henry’s Symitar Core Processing Solution

Synergent® is pleased to announce that Downeast Credit Union has signed a ten-year agreement with Synergent for hosted Jack Henry™ ...
Lending

Strategic Marketing Fuels 48% Loan Growth at UCCU

Serving mostly rural areas with limited access to services and infrastructure in Missouri and Illinois, United Community Credit Union is ...
Strategic Partnerships

Datava and Corridor announce a Strategic Partnership to Revolutionize Data and Decision Management for Credit Unions

Datava, a trailblazer in end-to-end data activation for credit unions, and Corridor, a next-gen decision analytics platform with a proven ...
Lending

ORIGENCE TO HOST ECONOMIC AND CREDIT UNION UPDATE WEBINAR WITH TRUSTAGE’S CHIEF ECONOMIST STEVEN RICK

Origence, the leading lending technology solutions provider for credit unions, is hosting a free webinar titled “Economic and credit union ...
Strategic Partnerships

Alogent and Mitek Announce Partnership to Tackle Ballooning Check Fraud Epidemic

Alogent and Mitek announce an expanded. Alogent will integrate Mitek’s Check Fraud Defender (CFD) into its web-based enterprise deposits automation ...
Charity Events

Hunter Pence’s Healthy Planet Project and Redwood Credit Union Team Up to Beautify San Francisco School

Redwood Credit Union recently teamed up with former San Francisco Giants All-Star Hunter Pence’s Healthy Planet Project to create a ...
New Product Releases

GTE Financial Launches Student Perks Program To Offer Rewards To Young Members

GTE Financial is happy to launch its new Student Perks program for members 16 and up. Student Perks is a ...
Charity Events

TowerCares Foundation Awards $150,000 in College Scholarships

Recent high school graduate Ashley Doyle will enter her freshman year at Virginia Commonwealth University this fall with an extra ...
Other

GTE Financial Garners Prestigious 2024 Aetna Workplace Well-being Platinum Award

GTE Financial is thrilled to announce its latest achievement—the prestigious Platinum Aetna Workplace Well-being Award. This recognition highlights the credit ...
Charity Events

Gulf Winds Champions Children’s Health with Sponsorship of 2024 Cat Country Cares for Kids Radiothon in Partnership with Ascension Sacred Heart Foundation

On Friday, August 16, Gulf Winds Credit Union sponsored Cat Country’s 2024 Radiothon in partnership with the Ascension Sacred Heart ...
Operations & HR

LGE Community Credit Union Named a 2024 AJC Top Workplace

LGE Community Credit Union is proud to announce that it has been recognized as a Top Workplace by The Atlanta ...
Charity Events

Gulf Winds Credit Union Donates to United Fund of Atmore and Brewton

The Gulf Winds Cares Foundation recently made gifts to United Fund Atmore in Atmore, Alabama, and United Fund Brewton in ...
Other

St. Cloud Financial Credit Union announces strategic investment into DaLand CUSO

St. Cloud Financial Credit Union (SCFCU) is excited to announce its strategic investment in DaLand CUSO. This investment, alongside minority ...
Strategic Partnerships

Peach State Credit Union and Pinnacle Credit Union Announce Merger

Members of Pinnacle Credit Union have voted in favor of merging with Peach State Federal Credit Union during a Special ...
Making A Difference

SchoolsFirst Federal Credit Union Sponsors Joan Nelson Award Scholarship in San Diego County

SchoolsFirst Federal Credit Union, the largest credit union serving school employees and their families, has partnered with the San Diego ...
Technology

Alogent Named Finalist for TAG Fintech ADVANCE Awards, Highlighting Innovation in Enterprise Deposits Automation

Alogent proudly announces that its Unify platform was named a finalist for the TAG Fintech ADVANCE Awards. Unify, a deposits ...
Marketing

Eltropy Climbs to No. 438 on Inc. 5000 Fastest-Growing Companies List for 2024

Eltropy has secured the rank of No. 438 on the Inc. 5000 for 2024, marking a significant climb from its ...
Strategic Partnerships

American Heritage Credit Union Receives 2024 Tekkie Award for Application of Data and Innovation

American Heritage Credit Union (“American Heritage”) has received a 2024 Tekkie Award for Innovation from Finopotamus, recognizing its use of ...
Making A Difference

Inspiration and Dedication: GTE Financial Awards $81,000 In Scholarships To 27 Aspiring Students and $1,039,000 Since 2012

In an enduring commitment to the development of future students, GTE Financial is proud to announce the awarding of $81,000 ...
Making A Difference

LGE Foundation donates $20,000 to nonprofits in northwest Georgia

The LGE Community Outreach Foundation recently presented a total of $20,000 to four nonprofit organizations in northwest Georgia as part ...
Other

CUES and Currency Marketing Announce Finalists for Prestigious Emerging Leader Title

CUES and partner Currency Marketing are pleased to announce the Five Finalists selected to compete for the title of 2024 ...
Industry Analysis & Trends

VISA OLYMPIC GAMES PARIS 2024 SWEEPSTAKES FOR BCU – GOLD, SILVER, BRONZE WINNERS ANNOUNCED

Thanks to Visa, BCU is delighted to announce the winners of the Visa Olympic Games Paris 2024 sweepstakes for BCU. ...
Industry Analysis & Trends

Small But Mighty: Webinar to Offer Insight into Turning Challenges of Small Credit Unions into Advantages

Support EXP will host a webinar on Wednesday, August 28th, at 2:00 pm (Eastern) exploring what credit unions with limited ...
Making A Difference

$350,000 Grant from SECU Foundation Helps Expand Access to Healthcare Services in Mecklenburg County

A $350,000 grant from SECU Foundation will help Care Ring significantly expand its comprehensive healthcare services for low-income and uninsured ...
Strategic Partnerships

North Bay CU Chooses Sharetec for Its Innovation & Open API

Sharetec, a leading provider of cutting-edge credit union technology solutions, announced its new partnership with North Bay Credit Union (CU), ...

Seven Credit Unions Select myCUmortgage as Their Home Loan Partner

myCUmortgage is thrilled to announce new partnerships with seven credit unions in the fourth quarter of 2025. New partnerships span coast-to-coast, representing 100,000 members and ...

Corporate One Federal Credit Union Marks More Than 70 New Connections to Immediate Payment Rails in 2025

COLUMBUS, Ohio – Corporate One Federal Credit Union announced today that it successfully completed 71 new connections to the RTP network or FedNow Service through ...

BCU WEALTH ADVISORS, LLC HONORED AT KEHRER GROUP’S 2025 TOP DIRECTORS AWARDS

BCU Wealth Advisors, LLC is proud to announce that Kristi Mertens, CFP®, Managing Director of BCU Wealth Advisors, has been ranked #4 in the nation ...

Corporate Central Welcomes Vikram Israni to Board as Jay Magulski Retires

Corporate Central has announced a leadership transition on its board of directors, marking the retirement of longtime volunteer Director Jay Magulski and the appointment of ...

Coastal Credit Union Foundation Awards Nearly $1 Million in Community Grants

The Coastal Credit Union Foundation awarded nearly $1 million in grants to nonprofit organizations across the region in 2025, impacting more than two million lives. ...

Family Trust Federal Credit Union Named to Newsweek’s America’s Best Regional Banks & Credit Unions 2026 List

Family Trust Federal Credit Union (Family Trust) has been recognized by Newsweek as one of America’s Best Regional Banks & Credit Unions 2026, earning a ...
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