The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
A Young Father’s Road To Stability
Zeal Credit Union
A Zeal member since 2009 never had a loan over $1,000. After a charged-off credit card in 2019, he worked with our asset recovery team to repay his balance and regain full services. A few years later, he applied for an auto loan, but due to limited credit history, he only qualified with a co-signer […]
Setting Up Members For Financial Success
California Credit Union
When a couple reached out to us for help managing their unsecured debt, they were feeling overwhelmed. After the husband lost his job during COVID, the family relied on credit cards to cover everyday expenses. Before long, their cards were maxed out, interest rates were sky-high, and even though they made their payments, the balances […]
Moving Members Out Of A Debt Cycle
California Credit Union
A member reached out to us feeling overwhelmed by mounting credit card debt. With interest rates ranging from 17.99% to 27%, her minimum payments barely made a dent, keeping her trapped in a cycle of high-interest debt. After listening to her concerns and reviewing her situation, our team suggested a personal loan to consolidate her […]
Homeownership Education Sparks Generational Change
A member successfully used GLCU’s homebuyer education and counseling program to reach her goal of becoming a first-time homeowner. She wanted a two-flat unit for her and her daughters. She wanted control over her living comfort. GLCU worked with the member to set a budget, improve her credit, and change her behavior. She eventually was […]
A Twinkie Can Save A Life
A TDECU Member sent us this heartwarming letter: “I came to the bank to do my usual business on Thursday morning. Rocio was a wonderful person. It was my birthday and she gave me a Hostess Twinkie as a small gift. I am an insulin-dependent diabetic, and I was doing some charity work when my […]
Marine Hockey Team Builds Brotherhood
Navy Federal Credit Union
Marine Tyler Bluder revived a Marine Corps hockey team in 2016 to reconnect veterans through the sport they love. Now, the team — made up of Marines, Navy Corpsmen, and active-duty service members from across the globe — heads into the season with deeper bonds and stronger support, thanks in part to Navy Federal Credit […]
Day Air Named Best Lending Institution in Dayton
United States Senate Federal Credit Union Appoints Ricardo Pineres as Chief Risk Officer
Root Out Hunger- Playing What You Want, So Kids Can Eat What They Need 2024
Teachers Federal Credit Union Donates $340,000 To Cohen Children’s Medical Center
Baker Market Update – Week in Review: August 9, 2024
Eltropy’s AI Heads to Shark Tank at LSCU VISION Conference
Sound Credit Union Raises $16,000 for Financial Beginnings in Annual Charity Auction
Valley First Credit Union Appoints Mary Roberts as New Chief Financial Officer
Teachers Federal Credit Union Appoints Scott Gyllensten As Chief Risk Officer.
Clearwater Credit Union Introduces Montana’s First Clean Energy CD
Advia Credit Union Launches Annual School Supply Drive
Day Air Announces Innovative 7.5% APY* Savings Product
Corporate Central Proudly Sponsors Tunnel to Towers Run & Walk Event, Honoring Heroes and Supporting Communities
New Centra location in Zionsville, IN now open
CUSO’s Health Insurance Agency Expands, Hires Sam Boore as Employee Benefits Executive
Four San Diego County Schools Selected to Receive Grants from Program Powered by SchoolsFirst FCU
Velera’s TriVerity Announces Integrated Partnership with AKUVO
Registration Now Open for CUES’ Milestone 30th CEO Institute Program
NASCUS Unveils an Expansion of the New Credit Union Examiner Training Program
ORIGENCE ANNOUNCES NEW ASSOCIATE BOARD MEMBERS
Town & Country Credit Union Selects Kalli Schell as President/CEO
Redwood Credit Union Names Kashi Moore-Stallworth Senior Vice President of People
GTE Financial Donates More Than 23K To Metro Inclusive Health, Supports DEI and Pride All Year Long
COCC Executes Strategic Partnership to Deliver Clover® State-of-the-art Merchant Services
Perfect Alignment: How COCC’s Client Success Team Powers Community Financial Institutions Through Strategic Innovation
Baker Market Update – Week in Review: July 26, 2024
Education Foundation for California Schools Raises an Estimated $160,000 During Annual Golf Tournament Fundraiser
SchoolsFirst Federal Credit Union Team Raises $56,390 for CHOC Walk in the Park 2024
BECU Expands Services in Spokane with New Neighborhood Financial Center in South Hill
myCUES Dashboard Gets Smarter: CUES Announces Upgrade Powered by Amazon Web Services
Day Air Named Best Lending Institution in Dayton
United States Senate Federal Credit Union Appoints Ricardo Pineres as Chief Risk Officer
Root Out Hunger- Playing What You Want, So Kids Can Eat What They Need 2024
Teachers Federal Credit Union Donates $340,000 To Cohen Children’s Medical Center
Baker Market Update – Week in Review: August 9, 2024
Eltropy’s AI Heads to Shark Tank at LSCU VISION Conference
Sound Credit Union Raises $16,000 for Financial Beginnings in Annual Charity Auction
Valley First Credit Union Appoints Mary Roberts as New Chief Financial Officer
Teachers Federal Credit Union Appoints Scott Gyllensten As Chief Risk Officer.
Clearwater Credit Union Introduces Montana’s First Clean Energy CD
Advia Credit Union Launches Annual School Supply Drive
Day Air Announces Innovative 7.5% APY* Savings Product
Corporate Central Proudly Sponsors Tunnel to Towers Run & Walk Event, Honoring Heroes and Supporting Communities
New Centra location in Zionsville, IN now open
CUSO’s Health Insurance Agency Expands, Hires Sam Boore as Employee Benefits Executive
Four San Diego County Schools Selected to Receive Grants from Program Powered by SchoolsFirst FCU
Velera’s TriVerity Announces Integrated Partnership with AKUVO
Registration Now Open for CUES’ Milestone 30th CEO Institute Program
NASCUS Unveils an Expansion of the New Credit Union Examiner Training Program
ORIGENCE ANNOUNCES NEW ASSOCIATE BOARD MEMBERS
Town & Country Credit Union Selects Kalli Schell as President/CEO
Redwood Credit Union Names Kashi Moore-Stallworth Senior Vice President of People
GTE Financial Donates More Than 23K To Metro Inclusive Health, Supports DEI and Pride All Year Long
COCC Executes Strategic Partnership to Deliver Clover® State-of-the-art Merchant Services
Perfect Alignment: How COCC’s Client Success Team Powers Community Financial Institutions Through Strategic Innovation
Baker Market Update – Week in Review: July 26, 2024
Education Foundation for California Schools Raises an Estimated $160,000 During Annual Golf Tournament Fundraiser
SchoolsFirst Federal Credit Union Team Raises $56,390 for CHOC Walk in the Park 2024
BECU Expands Services in Spokane with New Neighborhood Financial Center in South Hill
myCUES Dashboard Gets Smarter: CUES Announces Upgrade Powered by Amazon Web Services
Blask and Randall Earn Certified Wisconsin Credit Union Leader Designation Through Leadership Institute
Sound Credit Union Welcomes Ian Crawford To Their Business Lending Team
Canvas Credit Union Becomes an Owner in DaLand CUSO
2025 in Review: Corelation Delivers Record-Breaking Results, Reinforcing Market Leadership with 38 New Client Signings
Corporate Central Welcomes Nikkita Martino as Relationship Development Manager
Corporate One Federal Credit Union Returns $13.6 Million to Members in 2025