The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
A Young Father’s Road To Stability
Zeal Credit Union
A Zeal member since 2009 never had a loan over $1,000. After a charged-off credit card in 2019, he worked with our asset recovery team to repay his balance and regain full services. A few years later, he applied for an auto loan, but due to limited credit history, he only qualified with a co-signer […]
Setting Up Members For Financial Success
California Credit Union
When a couple reached out to us for help managing their unsecured debt, they were feeling overwhelmed. After the husband lost his job during COVID, the family relied on credit cards to cover everyday expenses. Before long, their cards were maxed out, interest rates were sky-high, and even though they made their payments, the balances […]
Moving Members Out Of A Debt Cycle
California Credit Union
A member reached out to us feeling overwhelmed by mounting credit card debt. With interest rates ranging from 17.99% to 27%, her minimum payments barely made a dent, keeping her trapped in a cycle of high-interest debt. After listening to her concerns and reviewing her situation, our team suggested a personal loan to consolidate her […]
Homeownership Education Sparks Generational Change
A member successfully used GLCU’s homebuyer education and counseling program to reach her goal of becoming a first-time homeowner. She wanted a two-flat unit for her and her daughters. She wanted control over her living comfort. GLCU worked with the member to set a budget, improve her credit, and change her behavior. She eventually was […]
A Twinkie Can Save A Life
A TDECU Member sent us this heartwarming letter: “I came to the bank to do my usual business on Thursday morning. Rocio was a wonderful person. It was my birthday and she gave me a Hostess Twinkie as a small gift. I am an insulin-dependent diabetic, and I was doing some charity work when my […]
Marine Hockey Team Builds Brotherhood
Navy Federal Credit Union
Marine Tyler Bluder revived a Marine Corps hockey team in 2016 to reconnect veterans through the sport they love. Now, the team — made up of Marines, Navy Corpsmen, and active-duty service members from across the globe — heads into the season with deeper bonds and stronger support, thanks in part to Navy Federal Credit […]
Eltropy Climbs to No. 438 on Inc. 5000 Fastest-Growing Companies List for 2024
American Heritage Credit Union Receives 2024 Tekkie Award for Application of Data and Innovation
Inspiration and Dedication: GTE Financial Awards $81,000 In Scholarships To 27 Aspiring Students and $1,039,000 Since 2012
LGE Foundation donates $20,000 to nonprofits in northwest Georgia
CUES and Currency Marketing Announce Finalists for Prestigious Emerging Leader Title
VISA OLYMPIC GAMES PARIS 2024 SWEEPSTAKES FOR BCU – GOLD, SILVER, BRONZE WINNERS ANNOUNCED
Small But Mighty: Webinar to Offer Insight into Turning Challenges of Small Credit Unions into Advantages
$350,000 Grant from SECU Foundation Helps Expand Access to Healthcare Services in Mecklenburg County
North Bay CU Chooses Sharetec for Its Innovation & Open API
Day Air Named Best Lending Institution in Dayton
United States Senate Federal Credit Union Appoints Ricardo Pineres as Chief Risk Officer
Root Out Hunger- Playing What You Want, So Kids Can Eat What They Need 2024
Teachers Federal Credit Union Donates $340,000 To Cohen Children’s Medical Center
Baker Market Update – Week in Review: August 9, 2024
Eltropy’s AI Heads to Shark Tank at LSCU VISION Conference
Sound Credit Union Raises $16,000 for Financial Beginnings in Annual Charity Auction
Valley First Credit Union Appoints Mary Roberts as New Chief Financial Officer
Teachers Federal Credit Union Appoints Scott Gyllensten As Chief Risk Officer.
Clearwater Credit Union Introduces Montana’s First Clean Energy CD
Advia Credit Union Launches Annual School Supply Drive
Day Air Announces Innovative 7.5% APY* Savings Product
Corporate Central Proudly Sponsors Tunnel to Towers Run & Walk Event, Honoring Heroes and Supporting Communities
New Centra location in Zionsville, IN now open
CUSO’s Health Insurance Agency Expands, Hires Sam Boore as Employee Benefits Executive
Four San Diego County Schools Selected to Receive Grants from Program Powered by SchoolsFirst FCU
Velera’s TriVerity Announces Integrated Partnership with AKUVO
Registration Now Open for CUES’ Milestone 30th CEO Institute Program
NASCUS Unveils an Expansion of the New Credit Union Examiner Training Program
ORIGENCE ANNOUNCES NEW ASSOCIATE BOARD MEMBERS
Town & Country Credit Union Selects Kalli Schell as President/CEO
Eltropy Climbs to No. 438 on Inc. 5000 Fastest-Growing Companies List for 2024
American Heritage Credit Union Receives 2024 Tekkie Award for Application of Data and Innovation
Inspiration and Dedication: GTE Financial Awards $81,000 In Scholarships To 27 Aspiring Students and $1,039,000 Since 2012
LGE Foundation donates $20,000 to nonprofits in northwest Georgia
CUES and Currency Marketing Announce Finalists for Prestigious Emerging Leader Title
VISA OLYMPIC GAMES PARIS 2024 SWEEPSTAKES FOR BCU – GOLD, SILVER, BRONZE WINNERS ANNOUNCED
Small But Mighty: Webinar to Offer Insight into Turning Challenges of Small Credit Unions into Advantages
$350,000 Grant from SECU Foundation Helps Expand Access to Healthcare Services in Mecklenburg County
North Bay CU Chooses Sharetec for Its Innovation & Open API
Day Air Named Best Lending Institution in Dayton
United States Senate Federal Credit Union Appoints Ricardo Pineres as Chief Risk Officer
Root Out Hunger- Playing What You Want, So Kids Can Eat What They Need 2024
Teachers Federal Credit Union Donates $340,000 To Cohen Children’s Medical Center
Baker Market Update – Week in Review: August 9, 2024
Eltropy’s AI Heads to Shark Tank at LSCU VISION Conference
Sound Credit Union Raises $16,000 for Financial Beginnings in Annual Charity Auction
Valley First Credit Union Appoints Mary Roberts as New Chief Financial Officer
Teachers Federal Credit Union Appoints Scott Gyllensten As Chief Risk Officer.
Clearwater Credit Union Introduces Montana’s First Clean Energy CD
Advia Credit Union Launches Annual School Supply Drive
Day Air Announces Innovative 7.5% APY* Savings Product
Corporate Central Proudly Sponsors Tunnel to Towers Run & Walk Event, Honoring Heroes and Supporting Communities
New Centra location in Zionsville, IN now open
CUSO’s Health Insurance Agency Expands, Hires Sam Boore as Employee Benefits Executive
Four San Diego County Schools Selected to Receive Grants from Program Powered by SchoolsFirst FCU
Velera’s TriVerity Announces Integrated Partnership with AKUVO
Registration Now Open for CUES’ Milestone 30th CEO Institute Program
NASCUS Unveils an Expansion of the New Credit Union Examiner Training Program
ORIGENCE ANNOUNCES NEW ASSOCIATE BOARD MEMBERS
Town & Country Credit Union Selects Kalli Schell as President/CEO
Credit Union League of Connecticut Rebrands as Connecticut’s Credit Unions; Services Arm Relaunches as cuVoyant
Redwood Credit Union welcomes Jay Tkachuk as Chief Information Officer
EECU Sponsors Community Events Honoring Martin Luther King Jr.’s Legacy
Seven Credit Unions Select myCUmortgage as Their Home Loan Partner
Corporate One Federal Credit Union Marks More Than 70 New Connections to Immediate Payment Rails in 2025
BCU WEALTH ADVISORS, LLC HONORED AT KEHRER GROUP’S 2025 TOP DIRECTORS AWARDS