The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Turning A Crash Into Confidence
Lake Trust Credit Union
Early one morning, 18-year-old Kadence was taking a familiar drive on her way to her job at a local animal shelter. Suddenly, three deer jumped out onto the road. Kadence swerved to avoid the first two but unfortunately hit the third. After pulling off the road and calling for help, she realized her car was […]
A Member Finds Financial Relief And Confidence
When Susan walked into GreenState’s Urbandale branch, she was looking for a way to ease the burden of high interest credit card debt. That’s when Sarah, a member service associate, stepped in to make a meaningful difference. Sarah carefully reviewed Susan’s situation and helped her transfer a balance from a credit card with a 24.9% […]
Help To Grow From 2 Employees To 22
Greylock Federal Credit Union
Many people dream of starting their own business. Charliston Santos brought his dream to the Berkshires of Western Massachusetts. But to make his dream a reality, Charliston needed a financial partner. Here, Charliston shares his story of how finding Greylock Federal Credit Union was key to his success. I own C & A Cleaning Services. […]
Expertise Adds Confidence To A Last-Minute Decision
When GreenState member Jill reached out with a last-minute decision to invest in a certificate of deposit and an investor money market, Zac didn’t just process the request — he turned it into an opportunity to build clarity and confidence. Taking the time to understand Jill’s goals, Zac walked through every detail of the investment […]
Service That Builds Trust And Friendship
When Ric reached out to review his loans, he expected a straightforward financial conversation. What he experienced instead was the kind of personalized care that defines GreenState Credit Union. Simon took the time to walk Ric through his payment options for two existing loans, patiently explaining how each choice would impact his budget and future […]
Entrepreneurship And Enchiladas
Rosa and Aurelio T. have the highest standards when it comes to cooking up delicious Mexican food. Since opening Mi Madre’s Restaurant in East Austin in 1990, the couple has insisted on using only the best ingredients to produce excellent meals for generations of Austinites. “Mr. T and Mama T,” as they are known to […]
UMassFive Voted ‘Best Credit Union’ and More in Local Reader Polls
Baker Market Update – Week in Review: August 30, 2024
SchoolsFirst Federal Credit Union Donates 2,925 Filled Backpacks to 12 County Offices of Education Throughout California
Alogent’s Unify Platform Wins TAG Fintech ADVANCE Award for Innovation in Enterprise Deposits Automation
Gulf Winds Supports Escambia County Alabama Area Agency on Aging
United Federal Credit Union Names New Mortgage Advisor in Minden
SchoolsFirst Federal Credit Union Receives Four National Awards for Financial Education Initiatives from Credit Union Financial Education Network
GreenState Credit Union announces new CFO
Corporate Central Announces Economic Outlook Conference with Keynote Speaker Kim Lear
Credit Union Fans Raise Over $38,000 at Credit Union Day at the Ballpark
INOVA names scholarship winners for 2024
Eltropy Leadership Summit 2024 to Spotlight “Safe AI” in Community Banking
Hartford Federal Credit Union Selects Lucas Manzi as SVP-Chief Financial Officer
Baker Market Update – Week in Review: August 16, 2024
Maine’s Downeast Credit Union Partners with Synergent to Host Jack Henry’s Symitar Core Processing Solution
Strategic Marketing Fuels 48% Loan Growth at UCCU
Datava and Corridor announce a Strategic Partnership to Revolutionize Data and Decision Management for Credit Unions
ORIGENCE TO HOST ECONOMIC AND CREDIT UNION UPDATE WEBINAR WITH TRUSTAGE’S CHIEF ECONOMIST STEVEN RICK
Alogent and Mitek Announce Partnership to Tackle Ballooning Check Fraud Epidemic
Hunter Pence’s Healthy Planet Project and Redwood Credit Union Team Up to Beautify San Francisco School
GTE Financial Launches Student Perks Program To Offer Rewards To Young Members
TowerCares Foundation Awards $150,000 in College Scholarships
GTE Financial Garners Prestigious 2024 Aetna Workplace Well-being Platinum Award
Gulf Winds Champions Children’s Health with Sponsorship of 2024 Cat Country Cares for Kids Radiothon in Partnership with Ascension Sacred Heart Foundation
LGE Community Credit Union Named a 2024 AJC Top Workplace
Gulf Winds Credit Union Donates to United Fund of Atmore and Brewton
St. Cloud Financial Credit Union announces strategic investment into DaLand CUSO
Peach State Credit Union and Pinnacle Credit Union Announce Merger
SchoolsFirst Federal Credit Union Sponsors Joan Nelson Award Scholarship in San Diego County
Alogent Named Finalist for TAG Fintech ADVANCE Awards, Highlighting Innovation in Enterprise Deposits Automation
UMassFive Voted ‘Best Credit Union’ and More in Local Reader Polls
Baker Market Update – Week in Review: August 30, 2024
SchoolsFirst Federal Credit Union Donates 2,925 Filled Backpacks to 12 County Offices of Education Throughout California
Alogent’s Unify Platform Wins TAG Fintech ADVANCE Award for Innovation in Enterprise Deposits Automation
Gulf Winds Supports Escambia County Alabama Area Agency on Aging
United Federal Credit Union Names New Mortgage Advisor in Minden
SchoolsFirst Federal Credit Union Receives Four National Awards for Financial Education Initiatives from Credit Union Financial Education Network
GreenState Credit Union announces new CFO
Corporate Central Announces Economic Outlook Conference with Keynote Speaker Kim Lear
Credit Union Fans Raise Over $38,000 at Credit Union Day at the Ballpark
INOVA names scholarship winners for 2024
Eltropy Leadership Summit 2024 to Spotlight “Safe AI” in Community Banking
Hartford Federal Credit Union Selects Lucas Manzi as SVP-Chief Financial Officer
Baker Market Update – Week in Review: August 16, 2024
Maine’s Downeast Credit Union Partners with Synergent to Host Jack Henry’s Symitar Core Processing Solution
Strategic Marketing Fuels 48% Loan Growth at UCCU
Datava and Corridor announce a Strategic Partnership to Revolutionize Data and Decision Management for Credit Unions
ORIGENCE TO HOST ECONOMIC AND CREDIT UNION UPDATE WEBINAR WITH TRUSTAGE’S CHIEF ECONOMIST STEVEN RICK
Alogent and Mitek Announce Partnership to Tackle Ballooning Check Fraud Epidemic
Hunter Pence’s Healthy Planet Project and Redwood Credit Union Team Up to Beautify San Francisco School
GTE Financial Launches Student Perks Program To Offer Rewards To Young Members
TowerCares Foundation Awards $150,000 in College Scholarships
GTE Financial Garners Prestigious 2024 Aetna Workplace Well-being Platinum Award
Gulf Winds Champions Children’s Health with Sponsorship of 2024 Cat Country Cares for Kids Radiothon in Partnership with Ascension Sacred Heart Foundation
LGE Community Credit Union Named a 2024 AJC Top Workplace
Gulf Winds Credit Union Donates to United Fund of Atmore and Brewton
St. Cloud Financial Credit Union announces strategic investment into DaLand CUSO
Peach State Credit Union and Pinnacle Credit Union Announce Merger
SchoolsFirst Federal Credit Union Sponsors Joan Nelson Award Scholarship in San Diego County
Alogent Named Finalist for TAG Fintech ADVANCE Awards, Highlighting Innovation in Enterprise Deposits Automation
Call for Entries: LAFCU’s 2026 Write to Educate Essay Contest
LAFCU and Grassroots Giving Lansing to host entrepreneurship mixer focused on lending essentials
CUES and TruStage® Launch Leadership Pathways to Expand Access to Executive-Ready Talent Across the Credit Union System
Coastal Credit Union Expands Mortgage Options with VA Loan Programs
Appli Calculator Deployment Drives 23% Conversion Rate for First Source Federal Credit Union
Baker Market Update – Week in Review: January 30, 2026