The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
UMassFive Introduces New Human Resources Manager
UMassFive College Federal Credit Union (UMassFive) is excited to announce Hilary Barnard in her new role as Human Resources Manager.
SchoolsFirst FCU Honors Classified School Employees in Recognition Events Throughout California
SchoolsFirst Federal Credit Union, the largest credit union serving school employees and their families, recently recognized the exemplary school employees ...
SchoolsFirst Federal Credit Union Ranked #1 in California by Forbes
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Conquering Silent Attrition: Credit Union Leaders Invited to Discover Member Retention Strategies in Exclusive Webinar
Support EXP is proud to announce an exclusive webinar on Wednesday, June 26th, at 2:00 pm (Eastern) grappling with the ...
Coastal Credit Union’s Daymark Realty Reaches Five Million Dollar Savings Milestone
Coastal Credit Union’s real estate subsidiary, Daymark Realty, reached another milestone this month, having saved Coastal members more than $5 ...
New Co-CEOs Lead with Vision and Resilience
Roanoke Valley Community Credit Union has started 2024 on fire, boasting an impressive $5.5 million in new loans under co-CEOs ...
Tower Federal Credit Union Welcomes Susan Ralston as New Chief Operating Officer
Tower Federal Credit Union, one of the largest credit unions in Maryland, is pleased to announce the hiring of Susan ...
Unitus Community Credit Union’s Tru Checking Receives National Certification by Banking Advocates as Safe, Affordable Account
The Cities for Financial Empowerment Fund’s Bank On National Account Standards Certification of Unitus Tru Checking indicates that it meets ...
Maxwell Partners with Mortgagebot LOS to Enable a Fully Digital Mortgage Experience
Best-in-class integrations securely sync data bi-directionally between the Maxwell Mortgage Point of Sale and the Mortgagebot LOS, ensuring data integrity ...
Unitus Community Credit Union Rated a “Best in State” Credit Union by Forbes
In its annual rankings of “Best in State” credit unions, Forbes has named Unitus Community Credit Union the third best ...
CU Student Choice Launches Financing Option for Pilot Trainees with APCU/Center Parc Credit Union and AeroGuard Flight Training Center
CU Student Choice, the leading provider of higher education financing solutions to America’s credit unions, announced that it has collaborated ...
Coastal Credit Union and Ripe for Revival Debut New Mobile Food Market
On June 13, Coastal Credit Union and Ripe for Revival hosted a ribbon cutting and announcement of their new partnership. ...
Baker Market Update – Week in Review: June 14, 2024
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
SchoolsFirst Federal Credit Union Sponsors 2025 Santa Barbara County Teacher of the Year and 2024 Classified School Employees of the Year Awards
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
SECU Awarded PLANSPONSOR of the Year for Its Total Retirement Offering for Employees
State Employees’ Credit Union (SECU) has been named 2024 PLANSPONSOR of the Year for its Total Retirement Offering provided to ...
Optimizing Collections: Mitigating Risk Management in Estate Recovery
Inflation has affected many aspects of the economy, with the cost of nearly everything rising – from non-discretionary expenses like ...
BECU Expands Financial Services for South King County Members with New White Center Location
BECU, Washington’s largest credit union, today announced its plans to open a new Neighborhood Financial Center (NFC) in the White ...
Envisant Partners with Clutch
Envisant is excited to share the news below of our partnership with Clutch! Together Clutch and Envisant will empower credit ...
ACUMA Seeks New Volunteer Board Member to Serve on Its Board of Directors
The American Credit Union Mortgage Association (ACUMA) seeks a Volunteer Board Member. The new candidate will join the association’s governing ...
Kristen Mahlmann Promoted to Chief Financial Officer At Redwood Credit Union
Kristen Mahlmann has been promoted to chief financial officer for Redwood Credit Union.
Vecinos Receives $1.6 Million from SECU Foundation for New Medical Center and Human Services Hub
SECU Foundation recently awarded a $1.6 million grant to Vecinos for a new medical center and human services hub in ...
Eltropy Heats Up Webinar Season: Equipping Credit Unions and Community Banks with Powerful Fraud Prevention Strategies
AI-powered fraud prevention and protecting from the impact of rising delinquencies takes center stage in Eltropy’s latest webinars SANTA CLARA, ...
Baker Market Update – Week in Review: June 07, 2024
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
CU Student Choice Announces Denise Stevens as New Board Member
CU Student Choice, the leading provider of higher education financing solutions to America’s credit unions, announced that Denise Stevens, EVP ...
SchoolsFirst FCU Honors Innovative School Superintendent and District at Innovation in Education Awards
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, presented ...
Coastal Credit Union Named to the 2024 Best Employers List by Business North Carolina Magazine
Business North Carolina magazine has announced that Coastal Credit Union has been named one of its 2024 North Carolina Best ...
Coastal Credit Union Hires Doreen Duffy, VP of Human Resources
Coastal Credit Union has hired Doreen Duffy as VP of Human Resources. In her role, Duffy will develop and execute ...
Yolanda Ford to Retire from the NASCUS Regulator Board of Directors
The National Association of State Credit Union Supervisors (NASCUS) is announcing that Yolanda Ford will retire from the NASCUS Regulator ...
Alogent Introduces Enhanced AccuAccount Features to Strengthen Loan Document Management Compliance, Aligned with Dodd-Frank Act Standards for Demographic Data Protection
Alogent announced the release of AccuAccount v24.0, inclusive of new features that ensure compliance with the Equal Credit Opportunity Act, ...
Advia Credit Union proud to announce Recent Key New Hires and Promotions
Advia Credit Union is pleased to announce various internal promotions and new hires within the organization. These updates demonstrate the ...
UMassFive Introduces New Human Resources Manager
UMassFive College Federal Credit Union (UMassFive) is excited to announce Hilary Barnard in her new role as Human Resources Manager.
SchoolsFirst FCU Honors Classified School Employees in Recognition Events Throughout California
SchoolsFirst Federal Credit Union, the largest credit union serving school employees and their families, recently recognized the exemplary school employees ...
SchoolsFirst Federal Credit Union Ranked #1 in California by Forbes
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Conquering Silent Attrition: Credit Union Leaders Invited to Discover Member Retention Strategies in Exclusive Webinar
Support EXP is proud to announce an exclusive webinar on Wednesday, June 26th, at 2:00 pm (Eastern) grappling with the ...
Coastal Credit Union’s Daymark Realty Reaches Five Million Dollar Savings Milestone
Coastal Credit Union’s real estate subsidiary, Daymark Realty, reached another milestone this month, having saved Coastal members more than $5 ...
New Co-CEOs Lead with Vision and Resilience
Roanoke Valley Community Credit Union has started 2024 on fire, boasting an impressive $5.5 million in new loans under co-CEOs ...
Tower Federal Credit Union Welcomes Susan Ralston as New Chief Operating Officer
Tower Federal Credit Union, one of the largest credit unions in Maryland, is pleased to announce the hiring of Susan ...
Unitus Community Credit Union’s Tru Checking Receives National Certification by Banking Advocates as Safe, Affordable Account
The Cities for Financial Empowerment Fund’s Bank On National Account Standards Certification of Unitus Tru Checking indicates that it meets ...
Maxwell Partners with Mortgagebot LOS to Enable a Fully Digital Mortgage Experience
Best-in-class integrations securely sync data bi-directionally between the Maxwell Mortgage Point of Sale and the Mortgagebot LOS, ensuring data integrity ...
Unitus Community Credit Union Rated a “Best in State” Credit Union by Forbes
In its annual rankings of “Best in State” credit unions, Forbes has named Unitus Community Credit Union the third best ...
CU Student Choice Launches Financing Option for Pilot Trainees with APCU/Center Parc Credit Union and AeroGuard Flight Training Center
CU Student Choice, the leading provider of higher education financing solutions to America’s credit unions, announced that it has collaborated ...
Coastal Credit Union and Ripe for Revival Debut New Mobile Food Market
On June 13, Coastal Credit Union and Ripe for Revival hosted a ribbon cutting and announcement of their new partnership. ...
Baker Market Update – Week in Review: June 14, 2024
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
SchoolsFirst Federal Credit Union Sponsors 2025 Santa Barbara County Teacher of the Year and 2024 Classified School Employees of the Year Awards
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
SECU Awarded PLANSPONSOR of the Year for Its Total Retirement Offering for Employees
State Employees’ Credit Union (SECU) has been named 2024 PLANSPONSOR of the Year for its Total Retirement Offering provided to ...
Optimizing Collections: Mitigating Risk Management in Estate Recovery
Inflation has affected many aspects of the economy, with the cost of nearly everything rising – from non-discretionary expenses like ...
BECU Expands Financial Services for South King County Members with New White Center Location
BECU, Washington’s largest credit union, today announced its plans to open a new Neighborhood Financial Center (NFC) in the White ...
Envisant Partners with Clutch
Envisant is excited to share the news below of our partnership with Clutch! Together Clutch and Envisant will empower credit ...
ACUMA Seeks New Volunteer Board Member to Serve on Its Board of Directors
The American Credit Union Mortgage Association (ACUMA) seeks a Volunteer Board Member. The new candidate will join the association’s governing ...
Kristen Mahlmann Promoted to Chief Financial Officer At Redwood Credit Union
Kristen Mahlmann has been promoted to chief financial officer for Redwood Credit Union.
Vecinos Receives $1.6 Million from SECU Foundation for New Medical Center and Human Services Hub
SECU Foundation recently awarded a $1.6 million grant to Vecinos for a new medical center and human services hub in ...
Eltropy Heats Up Webinar Season: Equipping Credit Unions and Community Banks with Powerful Fraud Prevention Strategies
AI-powered fraud prevention and protecting from the impact of rising delinquencies takes center stage in Eltropy’s latest webinars SANTA CLARA, ...
Baker Market Update – Week in Review: June 07, 2024
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
CU Student Choice Announces Denise Stevens as New Board Member
CU Student Choice, the leading provider of higher education financing solutions to America’s credit unions, announced that Denise Stevens, EVP ...
SchoolsFirst FCU Honors Innovative School Superintendent and District at Innovation in Education Awards
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, presented ...
Coastal Credit Union Named to the 2024 Best Employers List by Business North Carolina Magazine
Business North Carolina magazine has announced that Coastal Credit Union has been named one of its 2024 North Carolina Best ...
Coastal Credit Union Hires Doreen Duffy, VP of Human Resources
Coastal Credit Union has hired Doreen Duffy as VP of Human Resources. In her role, Duffy will develop and execute ...
Yolanda Ford to Retire from the NASCUS Regulator Board of Directors
The National Association of State Credit Union Supervisors (NASCUS) is announcing that Yolanda Ford will retire from the NASCUS Regulator ...
Alogent Introduces Enhanced AccuAccount Features to Strengthen Loan Document Management Compliance, Aligned with Dodd-Frank Act Standards for Demographic Data Protection
Alogent announced the release of AccuAccount v24.0, inclusive of new features that ensure compliance with the Equal Credit Opportunity Act, ...
Advia Credit Union proud to announce Recent Key New Hires and Promotions
Advia Credit Union is pleased to announce various internal promotions and new hires within the organization. These updates demonstrate the ...
Hancock Federal Credit Union Signs with Synergent for New Core and Technology Agreements
WESTBROOK, ME – NOVEMBER 19, 2025 – Synergent® is proud to announce a new partnership with Hancock Federal Credit Union, which has signed a ten-year ...
SAFE Credit Union to Combine with BECU
BECU and SAFE Credit Union today announced they have signed a definitive agreement to combine, uniting two purpose-driven credit unions with a shared commitment to ...
GARDEN SAVINGS FEDERAL CREDIT UNION RAISES $15,000 FOR BIG BROTHERS BIG SISTERS OF COASTAL AND NORTHERN NEW JERSEY
Parsippany, NJ – Garden Savings Federal Credit Union is proud to announce a successful fundraising effort that raised $15,000 to support Big Brothers Big Sisters ...
Silver State Schools Credit Union Selects Chris Dickman as CFO
Las Vegas, NV — Silver State Schools Credit Union has selected Chris Dickman to serve as its new Chief Financial Officer (CFO). He was placed by ...
FOURLEAF FEDERAL CREDIT UNION TRIPLES INDIRECT LENDING VOLUME AND EXPANDS NATIONALLY WITH ORIGENCE TECHNOLOGY SOLUTIONS AND LENDING SERVICES
FourLeaf Federal Credit Union, a New York-based credit union with $14 billion in assets, has reached a significant milestone in its national expansion strategy, tripling ...
LAFCU welcomes new additions to its marketing team
LANSING, Mich. — LAFCU has announced the addition of two new team members to its marketing department, Eric Newman as data analyst and Matthew Eleweke ...