The Member Story Project

The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.

They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.

Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.

The Member Story Project is sponsored by Callahan & Associates

Turning A Crash Into Confidence

Lake Trust Credit Union

Early one morning, 18-year-old Kadence was taking a familiar drive on her way to her job at a local animal shelter. Suddenly, three deer jumped out onto the road. Kadence swerved to avoid the first two but unfortunately hit the third. After pulling off the road and calling for help, she realized her car was […]

A Member Finds Financial Relief And Confidence

When Susan walked into GreenState’s Urbandale branch, she was looking for a way to ease the burden of high interest credit card debt. That’s when Sarah, a member service associate, stepped in to make a meaningful difference. Sarah carefully reviewed Susan’s situation and helped her transfer a balance from a credit card with a 24.9% […]

Help To Grow From 2 Employees To 22

Greylock Federal Credit Union

Many people dream of starting their own business. Charliston Santos brought his dream to the Berkshires of Western Massachusetts. But to make his dream a reality, Charliston needed a financial partner. Here, Charliston shares his story of how finding Greylock Federal Credit Union was key to his success. I own C & A Cleaning Services. […]

Expertise Adds Confidence To A Last-Minute Decision

When GreenState member Jill reached out with a last-minute decision to invest in a certificate of deposit and an investor money market, Zac didn’t just process the request — he turned it into an opportunity to build clarity and confidence. Taking the time to understand Jill’s goals, Zac walked through every detail of the investment […]

Service That Builds Trust And Friendship

When Ric reached out to review his loans, he expected a straightforward financial conversation. What he experienced instead was the kind of personalized care that defines GreenState Credit Union. Simon took the time to walk Ric through his payment options for two existing loans, patiently explaining how each choice would impact his budget and future […]

Entrepreneurship And Enchiladas

Rosa and Aurelio T. have the highest standards when it comes to cooking up delicious Mexican food. Since opening Mi Madre’s Restaurant in East Austin in 1990, the couple has insisted on using only the best ingredients to produce excellent meals for generations of Austinites. “Mr. T and Mama T,” as they are known to […]

Personnel Promotions

United Federal Credit Union Names New Mortgage Advisor in Minden

United Federal Credit Union (United) is pleased to announce the promotion of Natalie Dufty to Mortgage Advisor in Minden. Dufty ...
Other

SchoolsFirst Federal Credit Union Receives Four National Awards for Financial Education Initiatives from Credit Union Financial Education Network

SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Personnel Promotions

GreenState Credit Union announces new CFO

GreenState has promoted Heather Stumpf to Chief Financial Officer.
Marketing

Corporate Central Announces Economic Outlook Conference with Keynote Speaker Kim Lear

Corporate Central is excited to announce its highly anticipated Economic Outlook Conference, scheduled for Thursday, September 12, at The Ingleside ...
Making A Difference

Credit Union Fans Raise Over $38,000 at Credit Union Day at the Ballpark

On Sunday, August 11, Corporate Central and The Wisconsin Credit Union League hosted Credit Union Day at the Ballpark, a ...
Making A Difference

INOVA names scholarship winners for 2024

INOVA Federal and the Tolson Center for Community Excellence are happy to name Gregory Williams and Raniaha Newson as their ...
Industry Analysis & Trends

Eltropy Leadership Summit 2024 to Spotlight “Safe AI” in Community Banking

Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today announced that its upcoming 2024 Leadership Summit will ...
Personnel Promotions

Hartford Federal Credit Union Selects Lucas Manzi as SVP-Chief Financial Officer

Hartford Federal Credit Union is pleased to announce the hiring of Lucas Manzi as the Credit Union’s new SVP-Chief Financial ...
Industry Analysis & Trends

Baker Market Update – Week in Review: August 16, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Strategic Partnerships

Maine’s Downeast Credit Union Partners with Synergent to Host Jack Henry’s Symitar Core Processing Solution

Synergent® is pleased to announce that Downeast Credit Union has signed a ten-year agreement with Synergent for hosted Jack Henry™ ...
Lending

Strategic Marketing Fuels 48% Loan Growth at UCCU

Serving mostly rural areas with limited access to services and infrastructure in Missouri and Illinois, United Community Credit Union is ...
Strategic Partnerships

Datava and Corridor announce a Strategic Partnership to Revolutionize Data and Decision Management for Credit Unions

Datava, a trailblazer in end-to-end data activation for credit unions, and Corridor, a next-gen decision analytics platform with a proven ...
Lending

ORIGENCE TO HOST ECONOMIC AND CREDIT UNION UPDATE WEBINAR WITH TRUSTAGE’S CHIEF ECONOMIST STEVEN RICK

Origence, the leading lending technology solutions provider for credit unions, is hosting a free webinar titled “Economic and credit union ...
Strategic Partnerships

Alogent and Mitek Announce Partnership to Tackle Ballooning Check Fraud Epidemic

Alogent and Mitek announce an expanded. Alogent will integrate Mitek’s Check Fraud Defender (CFD) into its web-based enterprise deposits automation ...
Charity Events

Hunter Pence’s Healthy Planet Project and Redwood Credit Union Team Up to Beautify San Francisco School

Redwood Credit Union recently teamed up with former San Francisco Giants All-Star Hunter Pence’s Healthy Planet Project to create a ...
New Product Releases

GTE Financial Launches Student Perks Program To Offer Rewards To Young Members

GTE Financial is happy to launch its new Student Perks program for members 16 and up. Student Perks is a ...
Charity Events

TowerCares Foundation Awards $150,000 in College Scholarships

Recent high school graduate Ashley Doyle will enter her freshman year at Virginia Commonwealth University this fall with an extra ...
Other

GTE Financial Garners Prestigious 2024 Aetna Workplace Well-being Platinum Award

GTE Financial is thrilled to announce its latest achievement—the prestigious Platinum Aetna Workplace Well-being Award. This recognition highlights the credit ...
Charity Events

Gulf Winds Champions Children’s Health with Sponsorship of 2024 Cat Country Cares for Kids Radiothon in Partnership with Ascension Sacred Heart Foundation

On Friday, August 16, Gulf Winds Credit Union sponsored Cat Country’s 2024 Radiothon in partnership with the Ascension Sacred Heart ...
Operations & HR

LGE Community Credit Union Named a 2024 AJC Top Workplace

LGE Community Credit Union is proud to announce that it has been recognized as a Top Workplace by The Atlanta ...
Charity Events

Gulf Winds Credit Union Donates to United Fund of Atmore and Brewton

The Gulf Winds Cares Foundation recently made gifts to United Fund Atmore in Atmore, Alabama, and United Fund Brewton in ...
Other

St. Cloud Financial Credit Union announces strategic investment into DaLand CUSO

St. Cloud Financial Credit Union (SCFCU) is excited to announce its strategic investment in DaLand CUSO. This investment, alongside minority ...
Strategic Partnerships

Peach State Credit Union and Pinnacle Credit Union Announce Merger

Members of Pinnacle Credit Union have voted in favor of merging with Peach State Federal Credit Union during a Special ...
Making A Difference

SchoolsFirst Federal Credit Union Sponsors Joan Nelson Award Scholarship in San Diego County

SchoolsFirst Federal Credit Union, the largest credit union serving school employees and their families, has partnered with the San Diego ...
Technology

Alogent Named Finalist for TAG Fintech ADVANCE Awards, Highlighting Innovation in Enterprise Deposits Automation

Alogent proudly announces that its Unify platform was named a finalist for the TAG Fintech ADVANCE Awards. Unify, a deposits ...
Marketing

Eltropy Climbs to No. 438 on Inc. 5000 Fastest-Growing Companies List for 2024

Eltropy has secured the rank of No. 438 on the Inc. 5000 for 2024, marking a significant climb from its ...
Strategic Partnerships

American Heritage Credit Union Receives 2024 Tekkie Award for Application of Data and Innovation

American Heritage Credit Union (“American Heritage”) has received a 2024 Tekkie Award for Innovation from Finopotamus, recognizing its use of ...
Making A Difference

Inspiration and Dedication: GTE Financial Awards $81,000 In Scholarships To 27 Aspiring Students and $1,039,000 Since 2012

In an enduring commitment to the development of future students, GTE Financial is proud to announce the awarding of $81,000 ...
Making A Difference

LGE Foundation donates $20,000 to nonprofits in northwest Georgia

The LGE Community Outreach Foundation recently presented a total of $20,000 to four nonprofit organizations in northwest Georgia as part ...
Other

CUES and Currency Marketing Announce Finalists for Prestigious Emerging Leader Title

CUES and partner Currency Marketing are pleased to announce the Five Finalists selected to compete for the title of 2024 ...
Personnel Promotions

United Federal Credit Union Names New Mortgage Advisor in Minden

United Federal Credit Union (United) is pleased to announce the promotion of Natalie Dufty to Mortgage Advisor in Minden. Dufty ...
Other

SchoolsFirst Federal Credit Union Receives Four National Awards for Financial Education Initiatives from Credit Union Financial Education Network

SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Personnel Promotions

GreenState Credit Union announces new CFO

GreenState has promoted Heather Stumpf to Chief Financial Officer.
Marketing

Corporate Central Announces Economic Outlook Conference with Keynote Speaker Kim Lear

Corporate Central is excited to announce its highly anticipated Economic Outlook Conference, scheduled for Thursday, September 12, at The Ingleside ...
Making A Difference

Credit Union Fans Raise Over $38,000 at Credit Union Day at the Ballpark

On Sunday, August 11, Corporate Central and The Wisconsin Credit Union League hosted Credit Union Day at the Ballpark, a ...
Making A Difference

INOVA names scholarship winners for 2024

INOVA Federal and the Tolson Center for Community Excellence are happy to name Gregory Williams and Raniaha Newson as their ...
Industry Analysis & Trends

Eltropy Leadership Summit 2024 to Spotlight “Safe AI” in Community Banking

Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today announced that its upcoming 2024 Leadership Summit will ...
Personnel Promotions

Hartford Federal Credit Union Selects Lucas Manzi as SVP-Chief Financial Officer

Hartford Federal Credit Union is pleased to announce the hiring of Lucas Manzi as the Credit Union’s new SVP-Chief Financial ...
Industry Analysis & Trends

Baker Market Update – Week in Review: August 16, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Strategic Partnerships

Maine’s Downeast Credit Union Partners with Synergent to Host Jack Henry’s Symitar Core Processing Solution

Synergent® is pleased to announce that Downeast Credit Union has signed a ten-year agreement with Synergent for hosted Jack Henry™ ...
Lending

Strategic Marketing Fuels 48% Loan Growth at UCCU

Serving mostly rural areas with limited access to services and infrastructure in Missouri and Illinois, United Community Credit Union is ...
Strategic Partnerships

Datava and Corridor announce a Strategic Partnership to Revolutionize Data and Decision Management for Credit Unions

Datava, a trailblazer in end-to-end data activation for credit unions, and Corridor, a next-gen decision analytics platform with a proven ...
Lending

ORIGENCE TO HOST ECONOMIC AND CREDIT UNION UPDATE WEBINAR WITH TRUSTAGE’S CHIEF ECONOMIST STEVEN RICK

Origence, the leading lending technology solutions provider for credit unions, is hosting a free webinar titled “Economic and credit union ...
Strategic Partnerships

Alogent and Mitek Announce Partnership to Tackle Ballooning Check Fraud Epidemic

Alogent and Mitek announce an expanded. Alogent will integrate Mitek’s Check Fraud Defender (CFD) into its web-based enterprise deposits automation ...
Charity Events

Hunter Pence’s Healthy Planet Project and Redwood Credit Union Team Up to Beautify San Francisco School

Redwood Credit Union recently teamed up with former San Francisco Giants All-Star Hunter Pence’s Healthy Planet Project to create a ...
New Product Releases

GTE Financial Launches Student Perks Program To Offer Rewards To Young Members

GTE Financial is happy to launch its new Student Perks program for members 16 and up. Student Perks is a ...
Charity Events

TowerCares Foundation Awards $150,000 in College Scholarships

Recent high school graduate Ashley Doyle will enter her freshman year at Virginia Commonwealth University this fall with an extra ...
Other

GTE Financial Garners Prestigious 2024 Aetna Workplace Well-being Platinum Award

GTE Financial is thrilled to announce its latest achievement—the prestigious Platinum Aetna Workplace Well-being Award. This recognition highlights the credit ...
Charity Events

Gulf Winds Champions Children’s Health with Sponsorship of 2024 Cat Country Cares for Kids Radiothon in Partnership with Ascension Sacred Heart Foundation

On Friday, August 16, Gulf Winds Credit Union sponsored Cat Country’s 2024 Radiothon in partnership with the Ascension Sacred Heart ...
Operations & HR

LGE Community Credit Union Named a 2024 AJC Top Workplace

LGE Community Credit Union is proud to announce that it has been recognized as a Top Workplace by The Atlanta ...
Charity Events

Gulf Winds Credit Union Donates to United Fund of Atmore and Brewton

The Gulf Winds Cares Foundation recently made gifts to United Fund Atmore in Atmore, Alabama, and United Fund Brewton in ...
Other

St. Cloud Financial Credit Union announces strategic investment into DaLand CUSO

St. Cloud Financial Credit Union (SCFCU) is excited to announce its strategic investment in DaLand CUSO. This investment, alongside minority ...
Strategic Partnerships

Peach State Credit Union and Pinnacle Credit Union Announce Merger

Members of Pinnacle Credit Union have voted in favor of merging with Peach State Federal Credit Union during a Special ...
Making A Difference

SchoolsFirst Federal Credit Union Sponsors Joan Nelson Award Scholarship in San Diego County

SchoolsFirst Federal Credit Union, the largest credit union serving school employees and their families, has partnered with the San Diego ...
Technology

Alogent Named Finalist for TAG Fintech ADVANCE Awards, Highlighting Innovation in Enterprise Deposits Automation

Alogent proudly announces that its Unify platform was named a finalist for the TAG Fintech ADVANCE Awards. Unify, a deposits ...
Marketing

Eltropy Climbs to No. 438 on Inc. 5000 Fastest-Growing Companies List for 2024

Eltropy has secured the rank of No. 438 on the Inc. 5000 for 2024, marking a significant climb from its ...
Strategic Partnerships

American Heritage Credit Union Receives 2024 Tekkie Award for Application of Data and Innovation

American Heritage Credit Union (“American Heritage”) has received a 2024 Tekkie Award for Innovation from Finopotamus, recognizing its use of ...
Making A Difference

Inspiration and Dedication: GTE Financial Awards $81,000 In Scholarships To 27 Aspiring Students and $1,039,000 Since 2012

In an enduring commitment to the development of future students, GTE Financial is proud to announce the awarding of $81,000 ...
Making A Difference

LGE Foundation donates $20,000 to nonprofits in northwest Georgia

The LGE Community Outreach Foundation recently presented a total of $20,000 to four nonprofit organizations in northwest Georgia as part ...
Other

CUES and Currency Marketing Announce Finalists for Prestigious Emerging Leader Title

CUES and partner Currency Marketing are pleased to announce the Five Finalists selected to compete for the title of 2024 ...

Meriwest Community Foundation Celebrates Transformative Inaugural Year of Impact

The Meriwest Community Foundation is celebrating an incredible first year of impact. From expanding financial education to supporting underserved youth, we are proud of the ...

Energy One Federal Credit Union Implements AI-Powered Calculators from Appli

Appli, a provider of AI-powered financial calculators for credit unions and community banks, announced today that Energy One Federal Credit Union has chosen Appli’s AI-powered ...

NASCUS Supports NCUA Regulatory Modernization While Urging Clarity, Consistency, and Strong Supervisory Foundations

The National Association of State Credit Union Supervisors (NASCUS) submitted three comment letters to the National Credit Union Administration (NCUA) regarding the agency’s ongoing Deregulation ...

LendKey Surpasses $8 Billion in Loan Originations, Accelerating Growth for Credit Unions and Banks Nationwide

LendKey today announced it has surpassed $8 billion in loan originations, a milestone achieved through its network of more than 400 credit unions and community ...

Capital Area Federal Credit Union Renews Core Processing Partnership with Synergent

Synergent® is proud to share that Capital Area Federal Credit Union has renewed a ten-year agreement for hosted Jack Henry™ Symitar® core processing, along with ...

SECU Foundation Strengthens Support for Students, Communities with $1.95 Million Commitment to Public Fellows Internship Program

Building on a decade of impact, SECU Foundation has renewed its Public Fellows Internship Program for 2026 and increased funding for participating students, continuing its ...
Scroll to Top