The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Paycheck Program Eases Shutdown Fears
Navy Federal Credit Union
This spring, Army Veteran Cassandra Clouse was concerned about the impact a possible government shutdown would have on her finances. Now an engineer at the Air Force Research Lab in Ohio, Cassandra feared an indefinite furlough, which would leave her without income she needed to pay regular bills. At the time, Cassandra had taken out […]
“Mr. Mayor” Finds His Way Home
Navy Federal Credit Union
When Air Force Veteran Gil Petrosino didn’t return from his daily walk in Lake Elsinore, CA, his wife Sherry feared the worst. As she searched the town, she spotted a crowd — and to her relief, Gil, in his 80s, was at the center, flanked by a police car and the town’s mayor, Natasha Johnson. […]
Nobody Else Came But Her
Navy Federal Credit Union
Navy Federal Credit Union is known for safeguarding its members’ financial health — but for Angelo Stone, the credit union’s care extended far beyond the expected. A loyal member since Navy Federal protected him from fraud years ago, Stone’s appreciation deepened last fall when assistant branch manager Joi Parker came to his rescue during a […]
Every Moment Matters — And These Belong To Blue
After the devastating loss of their son, Doug and Ramona were faced with overwhelming decisions and expenses. Thankfully, Lou from Blue stepped in — not just as a professional, but as a friend. From notarizing documents to helping with final arrangements, Lou supported them with dignity and heartfelt care. It’s this kind of service that […]
Five Generations, One Credit Union
Signet Federal Credit Union
It started in 1988, when one family member opened a single account at Signet Federal Credit Union. Nearly four decades later, that single account has grown into 22 accounts spanning five generations. Signet has been a part of major milestone, from first cars to dream cars, home remodels to farm equipment, consolidations to investments, and […]
Why I Love Securityplus FCU
I’ve been a member of Securityplus Federal Credit Union since 2013, and the credit union has consistently protected my financial interests. On several occasions, creditors claimed they had not received my payments. However, each time, I was able to visit the credit union, where staff provided all the necessary proof and payment trace information. Thanks […]
OCCU adds associate board members, board director
Redwood Credit Union Welcomes Taylor McNeany and Michael Madsen as External Mortgage Loan Officers
Alogent Welcomes Honor Credit Union to the Alogent Family, Modernizing Deposits Automation and Enterprise Content Management Solutions
Garden Savings Federal Credit Union Awards Three Scholarships
Sharetec Experiences Rapid Growth in Puerto Rico with Three Key Partnerships
Corporate Central Pioneers the Future of Payments with Superior ACH Solutions and Beastro Platform Integration
CORRECTION: ORIGENCE RAISES $132,250 WITH “30 YEARS OF IMPACT” CAMPAIGN DONATING FUNDS TO CHILDREN’S MIRACLE NETWORK HOSPITALS
Del-One Federal Credit Union Adds CU Student Choice Solutions for Student Lending
Silver State Schools Credit Union Selects Ken Downs as SVP/ Chief Information Officer
Baker Market Update – Week in Review: July 5, 2024
Corporate Central Promotes Cameron Krueger to Website and Design Specialist
United Federal Credit Union Names New Mortgage Advisor in Fort Smith, Arkansas
Gulf Winds Cares Foundation Donates to Alabama Nonprofits
Alloya Announces Changes in Capital Markets and Investment Services
STEVE DEERE NAMED PRESIDENT AND CEO OF R-G FEDERAL CREDIT UNION
United Federal Credit Union Named to 2024 Top 100 Inspiring Workplaces in North America List
Coastal Credit Union Foundation and Carolinas Credit Union Foundation Award Scholarship Funds to Eleven Students
SchoolsFirst Federal Credit Union and Sacramento Republic FC Recognize Outstanding Teachers and School Employees at Matches Throughout the 2024 Season
Justice Federal Credit Union Announces Merger with Law Enforcement & Technology Federal Credit Union
Coastal Credit Union Foundation and Habitat for Humanity Unveil Latest Home in Chapel Hill
Illinois Credit Union System Announces Leadership Change
ORIGENCE RAISES $132,850 WITH “30 YEARS OF IMPACT” CAMPAIGN DONATING FUNDS TO CHILDREN’S MIRACLE NETWORK HOSPITALS
SECU Foundation Provides Financing for Bertie County Workforce Housing
Baker Market Update – Week in Review: June 28, 2024
GTE Financial Promotes Two Leaders In Operations To Vice President
TopLine Credit Union And Employees Donate Clothing And Shoes
NASCUS Issues Comments on NCUA’s Part 749 Record Retention and Preservation Rule
Eltropy Announces Key Enhancements to Unified Conversations Platform
United Federal Credit Union Names New Mortgage Advisor in Springdale, AR
NEFCU AND VSECU ANNOUNCE NEW NAME AND BRAND
OCCU adds associate board members, board director
Redwood Credit Union Welcomes Taylor McNeany and Michael Madsen as External Mortgage Loan Officers
Alogent Welcomes Honor Credit Union to the Alogent Family, Modernizing Deposits Automation and Enterprise Content Management Solutions
Garden Savings Federal Credit Union Awards Three Scholarships
Sharetec Experiences Rapid Growth in Puerto Rico with Three Key Partnerships
Corporate Central Pioneers the Future of Payments with Superior ACH Solutions and Beastro Platform Integration
CORRECTION: ORIGENCE RAISES $132,250 WITH “30 YEARS OF IMPACT” CAMPAIGN DONATING FUNDS TO CHILDREN’S MIRACLE NETWORK HOSPITALS
Del-One Federal Credit Union Adds CU Student Choice Solutions for Student Lending
Silver State Schools Credit Union Selects Ken Downs as SVP/ Chief Information Officer
Baker Market Update – Week in Review: July 5, 2024
Corporate Central Promotes Cameron Krueger to Website and Design Specialist
United Federal Credit Union Names New Mortgage Advisor in Fort Smith, Arkansas
Gulf Winds Cares Foundation Donates to Alabama Nonprofits
Alloya Announces Changes in Capital Markets and Investment Services
STEVE DEERE NAMED PRESIDENT AND CEO OF R-G FEDERAL CREDIT UNION
United Federal Credit Union Named to 2024 Top 100 Inspiring Workplaces in North America List
Coastal Credit Union Foundation and Carolinas Credit Union Foundation Award Scholarship Funds to Eleven Students
SchoolsFirst Federal Credit Union and Sacramento Republic FC Recognize Outstanding Teachers and School Employees at Matches Throughout the 2024 Season
Justice Federal Credit Union Announces Merger with Law Enforcement & Technology Federal Credit Union
Coastal Credit Union Foundation and Habitat for Humanity Unveil Latest Home in Chapel Hill
Illinois Credit Union System Announces Leadership Change
ORIGENCE RAISES $132,850 WITH “30 YEARS OF IMPACT” CAMPAIGN DONATING FUNDS TO CHILDREN’S MIRACLE NETWORK HOSPITALS
SECU Foundation Provides Financing for Bertie County Workforce Housing
Baker Market Update – Week in Review: June 28, 2024
GTE Financial Promotes Two Leaders In Operations To Vice President
TopLine Credit Union And Employees Donate Clothing And Shoes
NASCUS Issues Comments on NCUA’s Part 749 Record Retention and Preservation Rule
Eltropy Announces Key Enhancements to Unified Conversations Platform
United Federal Credit Union Names New Mortgage Advisor in Springdale, AR
NEFCU AND VSECU ANNOUNCE NEW NAME AND BRAND
ALM First Promotes Sherwin to Principal, Adds New Role for Haley
Baker Market Update – Week in Review: December 19, 2025
For Immediate Release – Millennium Corporate Credit Union Appoints Haley DaVee as President/CEO
SECU Contributes $125,000 to Support Hunger Relief Efforts in Western North Carolina
Appli Makes First Donations Through Data for Dogs Initiative, Supporting Ten No-Kill Animal Shelters
SchoolsFirst FCU Expands Financial Planning Services for Members and Educators Across California
