The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Cowboy Pools Helps Everybody Cool Off
When quarantine halted their plans for a big wedding in April 2020, Aaron W. and Amanda S. repurposed their wedding fund to launch a new business. That summer, they started Cowboy Pools, of which they are now co-founders and operators. The company sells and installs chic, low-cost backyard pools designed with galvanized water tanks made […]
Guiding The Next Generation Of Learners And Savers
For Jeffrey, a visit to GreenState Credit Union was more than just a transaction — it was a teaching moment. He came in with his 17-year-old daughter to open her first certificate of deposit, an experience meant to help her learn about money management and saving for college. The GreenState team member who assisted them […]
Patience And Care Support A Son’s Next Step
When Kyle applied for a loan to help his son purchase a vehicle, he hoped for a quick and supportive experience, and that’s exactly what he found with Cynthia at GreenState Credit Union. Kyle began the loan application online on a Saturday through the Ankeny branch, wanting to get pre-approved while his son searched for […]
A Connection That Came Full Circle
When GreenState Credit Union launched its new auto recapture list in early 2024, Leen immediately saw it as more than a data initiative — it was a chance to deepen relationships. Blake was one of the first members she assisted from that list, and during the next three months, Leen helped Blake and his family […]
Hope Delivered Just In Time
Central Willamette Credit Union
We had a newly married couple join the credit union in 2022. During the account opening, we found out that the couple was unexpectedly pregnant and the husband had lost his job, got a new, lower paying job and as such they were forced to move. As the husband had an ITIN, his traditional credit […]
A Young Father’s Road To Stability
Zeal Credit Union
A Zeal member since 2009 never had a loan over $1,000. After a charged-off credit card in 2019, he worked with our asset recovery team to repay his balance and regain full services. A few years later, he applied for an auto loan, but due to limited credit history, he only qualified with a co-signer […]
Eltropy Climbs to No. 438 on Inc. 5000 Fastest-Growing Companies List for 2024
Eltropy has secured the rank of No. 438 on the Inc. 5000 for 2024, marking a significant climb from its ...
American Heritage Credit Union Receives 2024 Tekkie Award for Application of Data and Innovation
American Heritage Credit Union (“American Heritage”) has received a 2024 Tekkie Award for Innovation from Finopotamus, recognizing its use of ...
Inspiration and Dedication: GTE Financial Awards $81,000 In Scholarships To 27 Aspiring Students and $1,039,000 Since 2012
In an enduring commitment to the development of future students, GTE Financial is proud to announce the awarding of $81,000 ...
LGE Foundation donates $20,000 to nonprofits in northwest Georgia
The LGE Community Outreach Foundation recently presented a total of $20,000 to four nonprofit organizations in northwest Georgia as part ...
CUES and Currency Marketing Announce Finalists for Prestigious Emerging Leader Title
CUES and partner Currency Marketing are pleased to announce the Five Finalists selected to compete for the title of 2024 ...
VISA OLYMPIC GAMES PARIS 2024 SWEEPSTAKES FOR BCU – GOLD, SILVER, BRONZE WINNERS ANNOUNCED
Thanks to Visa, BCU is delighted to announce the winners of the Visa Olympic Games Paris 2024 sweepstakes for BCU. ...
Small But Mighty: Webinar to Offer Insight into Turning Challenges of Small Credit Unions into Advantages
Support EXP will host a webinar on Wednesday, August 28th, at 2:00 pm (Eastern) exploring what credit unions with limited ...
$350,000 Grant from SECU Foundation Helps Expand Access to Healthcare Services in Mecklenburg County
A $350,000 grant from SECU Foundation will help Care Ring significantly expand its comprehensive healthcare services for low-income and uninsured ...
North Bay CU Chooses Sharetec for Its Innovation & Open API
Sharetec, a leading provider of cutting-edge credit union technology solutions, announced its new partnership with North Bay Credit Union (CU), ...
Day Air Named Best Lending Institution in Dayton
Day Air Credit Union is proud to announce that it has been named the Best Lending Institution in Dayton in ...
United States Senate Federal Credit Union Appoints Ricardo Pineres as Chief Risk Officer
The United States Senate Federal Credit Union (USSFCU) is pleased to announce the appointment of Ricardo Pineres as the new ...
Root Out Hunger- Playing What You Want, So Kids Can Eat What They Need 2024
Sound Credit Union (Sound) teamed up with 96.5 Jack-FM to combat child hunger in Washington state, donating over $52,000 to Food Lifeline.
Teachers Federal Credit Union Donates $340,000 To Cohen Children’s Medical Center
Teachers Federal Credit Union, one of the largest credit unions in the United States with $9.8 billion assets and more than 460,000 members, proudly announced ...
Baker Market Update – Week in Review: August 9, 2024
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Eltropy’s AI Heads to Shark Tank at LSCU VISION Conference
Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), is proud to announce that Saahil Kamath, Head of ...
Sound Credit Union Raises $16,000 for Financial Beginnings in Annual Charity Auction
Sound Credit Union (Sound) is proud to announce the results of its annual charity auction benefiting Financial Beginnings, – a nonprofit dedicated to strengthening communities ...
Valley First Credit Union Appoints Mary Roberts as New Chief Financial Officer
Valley First Credit Union, a leading member-owned, not-for-profit financial cooperative with $1.02 billion in assets, is thrilled to announce the appointment of Mary Roberts as ...
Teachers Federal Credit Union Appoints Scott Gyllensten As Chief Risk Officer.
Teachers Federal Credit Union, one of the largest credit unions in the United States with $9.8 billion in assets and more than 470,000 members nationwide, ...
Clearwater Credit Union Introduces Montana’s First Clean Energy CD
Clearwater Credit Union, Montana’s leading solar loan lender and the second-largest credit union in Montana, is pleased to announce it is launching a new Clean ...
Advia Credit Union Launches Annual School Supply Drive
Advia Credit Union is excited to announce the launch of its annual Back to School Supply Drive, running from August ...
Day Air Announces Innovative 7.5% APY* Savings Product
Day Air Credit Union, the leading financial institution headquartered in Montgomery County and renowned nationwide for its commitment to excellence ...
Corporate Central Proudly Sponsors Tunnel to Towers Run & Walk Event, Honoring Heroes and Supporting Communities
Corporate Central is honored to have been the main sponsor of a recent Tunnel to Towers Run & Walk event, ...
New Centra location in Zionsville, IN now open
Hello, Please see the attached press release announcing that Centra Credit Union’s new location in Zionsville, IN is now open. ...
CUSO’s Health Insurance Agency Expands, Hires Sam Boore as Employee Benefits Executive
InterLutions, a Credit Union Service Organization (CUSO) delivering innovative and collaborative employee benefit solutions, is pleased to announce the hiring ...
Four San Diego County Schools Selected to Receive Grants from Program Powered by SchoolsFirst FCU
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Velera’s TriVerity Announces Integrated Partnership with AKUVO
TriVerity, a Velera company, has partnered with AKUVO, a leader in collections and credit risk technology, to enhance its delinquency ...
Registration Now Open for CUES’ Milestone 30th CEO Institute Program
Talent development leader CUES announced registration for CEO Institute I: Strategic Planning 2025 is now open. Celebrating its 30th year ...
NASCUS Unveils an Expansion of the New Credit Union Examiner Training Program
The National Association of State Credit Union Supervisors (NASCUS) announces an expansion of our Online University covering the release of ...
ORIGENCE ANNOUNCES NEW ASSOCIATE BOARD MEMBERS
– Origence, the leading lending technology solutions provider for credit unions, announced the appointment of three new associate Board of ...
Town & Country Credit Union Selects Kalli Schell as President/CEO
(Minot, ND) August 1, 2024 – The Board of Directors of Town & Country Credit Union is pleased to announce ...
Eltropy Climbs to No. 438 on Inc. 5000 Fastest-Growing Companies List for 2024
Eltropy has secured the rank of No. 438 on the Inc. 5000 for 2024, marking a significant climb from its ...
American Heritage Credit Union Receives 2024 Tekkie Award for Application of Data and Innovation
American Heritage Credit Union (“American Heritage”) has received a 2024 Tekkie Award for Innovation from Finopotamus, recognizing its use of ...
Inspiration and Dedication: GTE Financial Awards $81,000 In Scholarships To 27 Aspiring Students and $1,039,000 Since 2012
In an enduring commitment to the development of future students, GTE Financial is proud to announce the awarding of $81,000 ...
LGE Foundation donates $20,000 to nonprofits in northwest Georgia
The LGE Community Outreach Foundation recently presented a total of $20,000 to four nonprofit organizations in northwest Georgia as part ...
CUES and Currency Marketing Announce Finalists for Prestigious Emerging Leader Title
CUES and partner Currency Marketing are pleased to announce the Five Finalists selected to compete for the title of 2024 ...
VISA OLYMPIC GAMES PARIS 2024 SWEEPSTAKES FOR BCU – GOLD, SILVER, BRONZE WINNERS ANNOUNCED
Thanks to Visa, BCU is delighted to announce the winners of the Visa Olympic Games Paris 2024 sweepstakes for BCU. ...
Small But Mighty: Webinar to Offer Insight into Turning Challenges of Small Credit Unions into Advantages
Support EXP will host a webinar on Wednesday, August 28th, at 2:00 pm (Eastern) exploring what credit unions with limited ...
$350,000 Grant from SECU Foundation Helps Expand Access to Healthcare Services in Mecklenburg County
A $350,000 grant from SECU Foundation will help Care Ring significantly expand its comprehensive healthcare services for low-income and uninsured ...
North Bay CU Chooses Sharetec for Its Innovation & Open API
Sharetec, a leading provider of cutting-edge credit union technology solutions, announced its new partnership with North Bay Credit Union (CU), ...
Day Air Named Best Lending Institution in Dayton
Day Air Credit Union is proud to announce that it has been named the Best Lending Institution in Dayton in ...
United States Senate Federal Credit Union Appoints Ricardo Pineres as Chief Risk Officer
The United States Senate Federal Credit Union (USSFCU) is pleased to announce the appointment of Ricardo Pineres as the new ...
Root Out Hunger- Playing What You Want, So Kids Can Eat What They Need 2024
Sound Credit Union (Sound) teamed up with 96.5 Jack-FM to combat child hunger in Washington state, donating over $52,000 to Food Lifeline.
Teachers Federal Credit Union Donates $340,000 To Cohen Children’s Medical Center
Teachers Federal Credit Union, one of the largest credit unions in the United States with $9.8 billion assets and more than 460,000 members, proudly announced ...
Baker Market Update – Week in Review: August 9, 2024
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Eltropy’s AI Heads to Shark Tank at LSCU VISION Conference
Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), is proud to announce that Saahil Kamath, Head of ...
Sound Credit Union Raises $16,000 for Financial Beginnings in Annual Charity Auction
Sound Credit Union (Sound) is proud to announce the results of its annual charity auction benefiting Financial Beginnings, – a nonprofit dedicated to strengthening communities ...
Valley First Credit Union Appoints Mary Roberts as New Chief Financial Officer
Valley First Credit Union, a leading member-owned, not-for-profit financial cooperative with $1.02 billion in assets, is thrilled to announce the appointment of Mary Roberts as ...
Teachers Federal Credit Union Appoints Scott Gyllensten As Chief Risk Officer.
Teachers Federal Credit Union, one of the largest credit unions in the United States with $9.8 billion in assets and more than 470,000 members nationwide, ...
Clearwater Credit Union Introduces Montana’s First Clean Energy CD
Clearwater Credit Union, Montana’s leading solar loan lender and the second-largest credit union in Montana, is pleased to announce it is launching a new Clean ...
Advia Credit Union Launches Annual School Supply Drive
Advia Credit Union is excited to announce the launch of its annual Back to School Supply Drive, running from August ...
Day Air Announces Innovative 7.5% APY* Savings Product
Day Air Credit Union, the leading financial institution headquartered in Montgomery County and renowned nationwide for its commitment to excellence ...
Corporate Central Proudly Sponsors Tunnel to Towers Run & Walk Event, Honoring Heroes and Supporting Communities
Corporate Central is honored to have been the main sponsor of a recent Tunnel to Towers Run & Walk event, ...
New Centra location in Zionsville, IN now open
Hello, Please see the attached press release announcing that Centra Credit Union’s new location in Zionsville, IN is now open. ...
CUSO’s Health Insurance Agency Expands, Hires Sam Boore as Employee Benefits Executive
InterLutions, a Credit Union Service Organization (CUSO) delivering innovative and collaborative employee benefit solutions, is pleased to announce the hiring ...
Four San Diego County Schools Selected to Receive Grants from Program Powered by SchoolsFirst FCU
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Velera’s TriVerity Announces Integrated Partnership with AKUVO
TriVerity, a Velera company, has partnered with AKUVO, a leader in collections and credit risk technology, to enhance its delinquency ...
Registration Now Open for CUES’ Milestone 30th CEO Institute Program
Talent development leader CUES announced registration for CEO Institute I: Strategic Planning 2025 is now open. Celebrating its 30th year ...
NASCUS Unveils an Expansion of the New Credit Union Examiner Training Program
The National Association of State Credit Union Supervisors (NASCUS) announces an expansion of our Online University covering the release of ...
ORIGENCE ANNOUNCES NEW ASSOCIATE BOARD MEMBERS
– Origence, the leading lending technology solutions provider for credit unions, announced the appointment of three new associate Board of ...
Town & Country Credit Union Selects Kalli Schell as President/CEO
(Minot, ND) August 1, 2024 – The Board of Directors of Town & Country Credit Union is pleased to announce ...
ALM First Welcomes Jennifer Walker as Director, Sales & Client Relations
Dallas, Texas – ALM First, a strategic partner to more than 300 financial institutions nationwide, continues to expand its Sales & Client Relations team in response ...
Vizo Financial’s February 2026 Education Calendar
At Vizo Financial we are committed to providing quality education to credit unions and their staff, which is why we provide a wide array of ...
Coastal Credit Union Surpasses $6 Billion in Assets
Coastal Credit Union announced that it has reached $6 billion in assets. Through the end of December, Coastal’s assets are $6.03 billion, an increase of ...
13 families celebrate the new year in new homes thanks to RCU Community Fund’s Down Payment Assistance program
For one Novato family of four, the start of a new year marks a milestone they once thought impossible—celebrating in a home of their own.
Vizo Financial Recaps Successful Year of Credit Union Education in 2025
In 2025, Vizo Financial Corporate Credit Union initiated its Education Rewards Program, which allows attendees to earn points on an individual and credit union level ...
Newsweek Names SchoolsFirst Federal Credit Union One of America’s Best Regional Banks & Credit Unions in 2026
SchoolsFirst Federal Credit Union has earned a spot on Newsweek’s America’s Best Regional Banks & Credit Unions 2026 list for the third consecutive year, ranking ...