The Member Story Project

The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.

They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.

Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.

The Member Story Project is sponsored by Callahan & Associates

Every Moment Matters — And These Belong To Blue

After the devastating loss of their son, Doug and Ramona were faced with overwhelming decisions and expenses. Thankfully, Lou from Blue stepped in — not just as a professional, but as a friend. From notarizing documents to helping with final arrangements, Lou supported them with dignity and heartfelt care. It’s this kind of service that […]

Five Generations, One Credit Union

Signet Federal Credit Union

It started in 1988, when one family member opened a single account at Signet Federal Credit Union. Nearly four decades later, that single account has grown into 22 accounts spanning five generations. Signet has been a part of major milestone, from first cars to dream cars, home remodels to farm equipment, consolidations to investments, and […]

Why I Love Securityplus FCU

I’ve been a member of Securityplus Federal Credit Union since 2013, and the credit union has consistently protected my financial interests. On several occasions, creditors claimed they had not received my payments. However, each time, I was able to visit the credit union, where staff provided all the necessary proof and payment trace information. Thanks […]

Driven By Dreams. Supported By Western Vista.

Western Vista Federal Credit Union

Juan arrived from Mexico searching for the American dream. He spent decades in the United States on a work visa and met Nathan, a member of our team, through his landscaping business. Nathan manages Western Vista’s indirect lending program and is bilingual. Juan speaks English, but like many non-native speakers, he is more comfortable speaking […]

One Member’s Journey From Betrayal To Hope

Several years ago, I had an elderly member reach out to me because his account balances were much lower than he believed they should have been. He was very upset and was asking for assistance. He wanted to go back almost five years on his account to find out where his money went. He pleaded […]

Empowering Access, One Van At A Time

Centric Federal Credit Union

A husband and wife wanted to help their community, so they formed an LLC to provide non-emergent medical transportation. Through the business they started, they were able to help those in their community with medical issues and limited means and ensure they had access to the care they needed. Recently, after hearing about the husband […]

Marketing

CU Alliance CUSO and Affiliates Rebrand as FOCUSONE™

Houston, Texas, July 11, 2024 – CU Alliance and Affiliates, along with its business units, CUAC, Member Auto Center, Member ...
Personnel Promotions

OCCU adds associate board members, board director

OCCU has appointed two associate members to its board of directors: Jefferson Curl and Dena Putnam-Gilchrist. In addition, Justin Freeman ...
Personnel Promotions

Redwood Credit Union Welcomes Taylor McNeany and Michael Madsen as External Mortgage Loan Officers

Redwood Credit Union welcomes two external mortgage loan officers, Taylor McNeany and Michael Madsen, to help people aspiring to buy ...
Strategic Partnerships

Alogent Welcomes Honor Credit Union to the Alogent Family, Modernizing Deposits Automation and Enterprise Content Management Solutions

Alogent welcomes Honor Credit Union ($1.6B in assets, headquartered in Berrien Springs, MI) to the Alogent family. Honor will implement ...

Garden Savings Federal Credit Union Awards Three Scholarships

Garden Savings Federal Credit Union, headquartered in Parsippany, NJ, is pleased to announce the recipients of the 2024 Book Scholarship.
Strategic Partnerships

Sharetec Experiences Rapid Growth in Puerto Rico with Three Key Partnerships

This spring, Sharetec, an emerging leader in the core processing industry, excitedly announced three new credit union partnerships in Puerto ...
New Product Releases

Corporate Central Pioneers the Future of Payments with Superior ACH Solutions and Beastro Platform Integration

Corporate Central is revolutionizing the payments landscape with cutting-edge ACH Solutions and its innovative Beastro platform, setting a new standard ...
Lending

CORRECTION: ORIGENCE RAISES $132,250 WITH “30 YEARS OF IMPACT” CAMPAIGN DONATING FUNDS TO CHILDREN’S MIRACLE NETWORK HOSPITALS

Origence, the leading lending technology solutions provider for credit unions, raised $132,850 in its “30 Years of Impact” campaign fundraiser ...
Lending

Del-One Federal Credit Union Adds CU Student Choice Solutions for Student Lending

CU Student Choice, the leading provider of higher education financing solutions to America’s credit unions, announced its student lending solutions ...
Personnel Promotions

Silver State Schools Credit Union Selects Ken Downs as SVP/ Chief Information Officer

Silver State Schools Credit Union is pleased to announce the hiring of Ken Downs as the credit union’s new Senior ...
Industry Analysis & Trends

Baker Market Update – Week in Review: July 5, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Personnel Promotions

Corporate Central Promotes Cameron Krueger to Website and Design Specialist

Corporate Central is proud to announce the promotion of Cameron Krueger, CCUFC, to the position of Website and Design Specialist. ...
Personnel Promotions

United Federal Credit Union Names New Mortgage Advisor in Fort Smith, Arkansas

United Federal Credit Union is pleased to announce the promotion of Landon Lowther to Mortgage Advisor in Fort Smith. Lowther ...
Making A Difference

Gulf Winds Cares Foundation Donates to Alabama Nonprofits

Recently, the Gulf Winds Cares Foundation made donations to the Youth Men’s Christian Associations, better known as the YMCA, of ...
Personnel Promotions

Alloya Announces Changes in Capital Markets and Investment Services

Tom Slefinger, Senior Vice President of Institutional Fixed Income Sales, is stepping down from a leadership role at Alloya Investment ...
Personnel Promotions

STEVE DEERE NAMED PRESIDENT AND CEO OF R-G FEDERAL CREDIT UNION

R-G Federal Credit Union proudly announces the appointment of Steve Deere as its new President and Chief Executive Officer, effective ...
Operations & HR

United Federal Credit Union Named to 2024 Top 100 Inspiring Workplaces in North America List

United Federal Credit Union has been named one of the 2024 Top 100 Workplaces in North America by Inspiring Workplaces ...
Making A Difference

Coastal Credit Union Foundation and Carolinas Credit Union Foundation Award Scholarship Funds to Eleven Students

The Coastal Credit Union Foundation, in partnership with Carolinas Credit Union Foundation, is proud to announce eleven recipients of the ...
Making A Difference

SchoolsFirst Federal Credit Union and Sacramento Republic FC Recognize Outstanding Teachers and School Employees at Matches Throughout the 2024 Season

SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Other

Justice Federal Credit Union Announces Merger with Law Enforcement & Technology Federal Credit Union

Justice Federal Credit Union, (Justice Federal), headquartered in Chantilly, Virginia, expands its footprint in Florida. The Credit Union announced it ...
Making A Difference

Coastal Credit Union Foundation and Habitat for Humanity Unveil Latest Home in Chapel Hill

On June 29, the Coastal Credit Union Foundation and Habitat for Humanity of Orange County celebrated the nonprofit’s newest homebuyers ...
Personnel Promotions

Illinois Credit Union System Announces Leadership Change

The Illinois Credit Union System announced today, July 1, 2024, a planned leadership transition with Tom Kane retiring at the ...
Charity Events

ORIGENCE RAISES $132,850 WITH “30 YEARS OF IMPACT” CAMPAIGN DONATING FUNDS TO CHILDREN’S MIRACLE NETWORK HOSPITALS

Origence, the leading lending technology solutions provider for credit unions, raised $132,850 in its “30 Years of Impact” campaign fundraiser ...
Making A Difference

SECU Foundation Provides Financing for Bertie County Workforce Housing

With assistance from SECU Foundation, Bertie County opened its doors July 1 to welcome tenants to a new 24-unit housing ...
Industry Analysis & Trends

Baker Market Update – Week in Review: June 28, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Personnel Promotions

GTE Financial Promotes Two Leaders In Operations To Vice President

GTE Financial, one of Tampa Bay’s largest locally owned and operated financial institutions, is happy to congratulate the promotion of ...
Making A Difference

TopLine Credit Union And Employees Donate Clothing And Shoes

TopLine held the fourth annual clothing and shoe drive during the month of May benefitting four local non-profits, African Education ...
Industry Analysis & Trends

NASCUS Issues Comments on NCUA’s Part 749 Record Retention and Preservation Rule

NASCUS has submitted a comment letter this week to the National Credit Union Administration (NCUA) outlining potential impacts and improvements ...
New Product Releases

Eltropy Announces Key Enhancements to Unified Conversations Platform

Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today announced significant enhancements to its Unified Conversations Platform. ...
Personnel Promotions

United Federal Credit Union Names New Mortgage Advisor in Springdale, AR

United Federal Credit Union is pleased to announce the promotion of Kevin Lopez to Mortgage Advisor in Springdale, Arkansas. Lopez ...
Marketing

CU Alliance CUSO and Affiliates Rebrand as FOCUSONE™

Houston, Texas, July 11, 2024 – CU Alliance and Affiliates, along with its business units, CUAC, Member Auto Center, Member ...
Personnel Promotions

OCCU adds associate board members, board director

OCCU has appointed two associate members to its board of directors: Jefferson Curl and Dena Putnam-Gilchrist. In addition, Justin Freeman ...
Personnel Promotions

Redwood Credit Union Welcomes Taylor McNeany and Michael Madsen as External Mortgage Loan Officers

Redwood Credit Union welcomes two external mortgage loan officers, Taylor McNeany and Michael Madsen, to help people aspiring to buy ...
Strategic Partnerships

Alogent Welcomes Honor Credit Union to the Alogent Family, Modernizing Deposits Automation and Enterprise Content Management Solutions

Alogent welcomes Honor Credit Union ($1.6B in assets, headquartered in Berrien Springs, MI) to the Alogent family. Honor will implement ...

Garden Savings Federal Credit Union Awards Three Scholarships

Garden Savings Federal Credit Union, headquartered in Parsippany, NJ, is pleased to announce the recipients of the 2024 Book Scholarship.
Strategic Partnerships

Sharetec Experiences Rapid Growth in Puerto Rico with Three Key Partnerships

This spring, Sharetec, an emerging leader in the core processing industry, excitedly announced three new credit union partnerships in Puerto ...
New Product Releases

Corporate Central Pioneers the Future of Payments with Superior ACH Solutions and Beastro Platform Integration

Corporate Central is revolutionizing the payments landscape with cutting-edge ACH Solutions and its innovative Beastro platform, setting a new standard ...
Lending

CORRECTION: ORIGENCE RAISES $132,250 WITH “30 YEARS OF IMPACT” CAMPAIGN DONATING FUNDS TO CHILDREN’S MIRACLE NETWORK HOSPITALS

Origence, the leading lending technology solutions provider for credit unions, raised $132,850 in its “30 Years of Impact” campaign fundraiser ...
Lending

Del-One Federal Credit Union Adds CU Student Choice Solutions for Student Lending

CU Student Choice, the leading provider of higher education financing solutions to America’s credit unions, announced its student lending solutions ...
Personnel Promotions

Silver State Schools Credit Union Selects Ken Downs as SVP/ Chief Information Officer

Silver State Schools Credit Union is pleased to announce the hiring of Ken Downs as the credit union’s new Senior ...
Industry Analysis & Trends

Baker Market Update – Week in Review: July 5, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Personnel Promotions

Corporate Central Promotes Cameron Krueger to Website and Design Specialist

Corporate Central is proud to announce the promotion of Cameron Krueger, CCUFC, to the position of Website and Design Specialist. ...
Personnel Promotions

United Federal Credit Union Names New Mortgage Advisor in Fort Smith, Arkansas

United Federal Credit Union is pleased to announce the promotion of Landon Lowther to Mortgage Advisor in Fort Smith. Lowther ...
Making A Difference

Gulf Winds Cares Foundation Donates to Alabama Nonprofits

Recently, the Gulf Winds Cares Foundation made donations to the Youth Men’s Christian Associations, better known as the YMCA, of ...
Personnel Promotions

Alloya Announces Changes in Capital Markets and Investment Services

Tom Slefinger, Senior Vice President of Institutional Fixed Income Sales, is stepping down from a leadership role at Alloya Investment ...
Personnel Promotions

STEVE DEERE NAMED PRESIDENT AND CEO OF R-G FEDERAL CREDIT UNION

R-G Federal Credit Union proudly announces the appointment of Steve Deere as its new President and Chief Executive Officer, effective ...
Operations & HR

United Federal Credit Union Named to 2024 Top 100 Inspiring Workplaces in North America List

United Federal Credit Union has been named one of the 2024 Top 100 Workplaces in North America by Inspiring Workplaces ...
Making A Difference

Coastal Credit Union Foundation and Carolinas Credit Union Foundation Award Scholarship Funds to Eleven Students

The Coastal Credit Union Foundation, in partnership with Carolinas Credit Union Foundation, is proud to announce eleven recipients of the ...
Making A Difference

SchoolsFirst Federal Credit Union and Sacramento Republic FC Recognize Outstanding Teachers and School Employees at Matches Throughout the 2024 Season

SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Other

Justice Federal Credit Union Announces Merger with Law Enforcement & Technology Federal Credit Union

Justice Federal Credit Union, (Justice Federal), headquartered in Chantilly, Virginia, expands its footprint in Florida. The Credit Union announced it ...
Making A Difference

Coastal Credit Union Foundation and Habitat for Humanity Unveil Latest Home in Chapel Hill

On June 29, the Coastal Credit Union Foundation and Habitat for Humanity of Orange County celebrated the nonprofit’s newest homebuyers ...
Personnel Promotions

Illinois Credit Union System Announces Leadership Change

The Illinois Credit Union System announced today, July 1, 2024, a planned leadership transition with Tom Kane retiring at the ...
Charity Events

ORIGENCE RAISES $132,850 WITH “30 YEARS OF IMPACT” CAMPAIGN DONATING FUNDS TO CHILDREN’S MIRACLE NETWORK HOSPITALS

Origence, the leading lending technology solutions provider for credit unions, raised $132,850 in its “30 Years of Impact” campaign fundraiser ...
Making A Difference

SECU Foundation Provides Financing for Bertie County Workforce Housing

With assistance from SECU Foundation, Bertie County opened its doors July 1 to welcome tenants to a new 24-unit housing ...
Industry Analysis & Trends

Baker Market Update – Week in Review: June 28, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Personnel Promotions

GTE Financial Promotes Two Leaders In Operations To Vice President

GTE Financial, one of Tampa Bay’s largest locally owned and operated financial institutions, is happy to congratulate the promotion of ...
Making A Difference

TopLine Credit Union And Employees Donate Clothing And Shoes

TopLine held the fourth annual clothing and shoe drive during the month of May benefitting four local non-profits, African Education ...
Industry Analysis & Trends

NASCUS Issues Comments on NCUA’s Part 749 Record Retention and Preservation Rule

NASCUS has submitted a comment letter this week to the National Credit Union Administration (NCUA) outlining potential impacts and improvements ...
New Product Releases

Eltropy Announces Key Enhancements to Unified Conversations Platform

Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today announced significant enhancements to its Unified Conversations Platform. ...
Personnel Promotions

United Federal Credit Union Names New Mortgage Advisor in Springdale, AR

United Federal Credit Union is pleased to announce the promotion of Kevin Lopez to Mortgage Advisor in Springdale, Arkansas. Lopez ...

2025 in Review: Corelation Delivers Record-Breaking Results, Reinforcing Market Leadership with 38 New Client Signings

Corelation, Inc. closed out another exceptional year marked by continued growth, strong client momentum, and an unwavering commitment to the credit union movement. In 2025 ...

Corporate Central Welcomes Nikkita Martino as Relationship Development Manager

Corporate Central is pleased to announce the addition of Nikkita Martino as Relationship Development Manager, strengthening the organization’s business development efforts and expanding its reach ...

Corporate One Federal Credit Union Returns $13.6 Million to Members in 2025

Corporate One Federal Credit Union, a trusted investment, funding, and payment solutions partner serving America’s credit unions, announced it concluded the year by returning $13.6 ...

Baker Market Update – Week in Review: January 9, 2026

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic developments.

Altamaha Federal Credit Union Enters New Technology Partnership with Synergent

WESTBROOK, ME (January 9, 2026) – Synergent® is excited to announce Altamaha Federal Credit Union has signed new seven-year agreements for hosted Jack Henry™ Symitar® ...

DUGOOD CREDIT UNION SPOTLIGHTS EMPLOYEE PROMOTIONS

Beaumont, Texas – January 7, 2026 – DuGood Credit Union is proud to celebrate its employees who are stepping into new roles through promotions!
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