The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Setting Up Members For Financial Success
California Credit Union
When a couple reached out to us for help managing their unsecured debt, they were feeling overwhelmed. After the husband lost his job during COVID, the family relied on credit cards to cover everyday expenses. Before long, their cards were maxed out, interest rates were sky-high, and even though they made their payments, the balances […]
Moving Members Out Of A Debt Cycle
California Credit Union
A member reached out to us feeling overwhelmed by mounting credit card debt. With interest rates ranging from 17.99% to 27%, her minimum payments barely made a dent, keeping her trapped in a cycle of high-interest debt. After listening to her concerns and reviewing her situation, our team suggested a personal loan to consolidate her […]
Homeownership Education Sparks Generational Change
A member successfully used GLCU’s homebuyer education and counseling program to reach her goal of becoming a first-time homeowner. She wanted a two-flat unit for her and her daughters. She wanted control over her living comfort. GLCU worked with the member to set a budget, improve her credit, and change her behavior. She eventually was […]
A Twinkie Can Save A Life
A TDECU Member sent us this heartwarming letter: “I came to the bank to do my usual business on Thursday morning. Rocio was a wonderful person. It was my birthday and she gave me a Hostess Twinkie as a small gift. I am an insulin-dependent diabetic, and I was doing some charity work when my […]
Marine Hockey Team Builds Brotherhood
Navy Federal Credit Union
Marine Tyler Bluder revived a Marine Corps hockey team in 2016 to reconnect veterans through the sport they love. Now, the team — made up of Marines, Navy Corpsmen, and active-duty service members from across the globe — heads into the season with deeper bonds and stronger support, thanks in part to Navy Federal Credit […]
Helping Members Achieve Business Dreams
Navy Federal Credit Union
Bruce Reschke discovered his passion for hands-on work at 16, when he got a summer job at an electric motor repair shop in Jacksonville, FL. Over nearly three decades, Bruce climbed the corporate ladder, eventually making his way to a sales position at Westside Electric, a veteran-owned company that offers electric motor repairs, new motor sales, […]
TruPartner Credit Union announces Vice President of Lending
SafeAmerica Credit Union Member Appreciation Week Winner
YMC Elevates Member Web Experience
Christian Financial Awards $15,000 in scholarships to local high school graduates
AI, Fraud, Delinquency & Growth Strategies: Dive Deep at Eltropy’s Leadership Summit
Open Lending Partners with Securian Financial Group
Universal 1 Credit Union Hosts Free Community Shred Event to Benefit the American Heart Association
Baker Market Update – Week in Review: July 12, 2024
| Corporate Central Announces Promotion of Shannon Cate to Newly Created Member Experience Role
CU Alliance CUSO and Affiliates Rebrand as FOCUSONE™
OCCU adds associate board members, board director
Redwood Credit Union Welcomes Taylor McNeany and Michael Madsen as External Mortgage Loan Officers
Alogent Welcomes Honor Credit Union to the Alogent Family, Modernizing Deposits Automation and Enterprise Content Management Solutions
Garden Savings Federal Credit Union Awards Three Scholarships
Sharetec Experiences Rapid Growth in Puerto Rico with Three Key Partnerships
Corporate Central Pioneers the Future of Payments with Superior ACH Solutions and Beastro Platform Integration
CORRECTION: ORIGENCE RAISES $132,250 WITH “30 YEARS OF IMPACT” CAMPAIGN DONATING FUNDS TO CHILDREN’S MIRACLE NETWORK HOSPITALS
Del-One Federal Credit Union Adds CU Student Choice Solutions for Student Lending
Silver State Schools Credit Union Selects Ken Downs as SVP/ Chief Information Officer
Baker Market Update – Week in Review: July 5, 2024
Corporate Central Promotes Cameron Krueger to Website and Design Specialist
United Federal Credit Union Names New Mortgage Advisor in Fort Smith, Arkansas
Gulf Winds Cares Foundation Donates to Alabama Nonprofits
Alloya Announces Changes in Capital Markets and Investment Services
STEVE DEERE NAMED PRESIDENT AND CEO OF R-G FEDERAL CREDIT UNION
United Federal Credit Union Named to 2024 Top 100 Inspiring Workplaces in North America List
Coastal Credit Union Foundation and Carolinas Credit Union Foundation Award Scholarship Funds to Eleven Students
SchoolsFirst Federal Credit Union and Sacramento Republic FC Recognize Outstanding Teachers and School Employees at Matches Throughout the 2024 Season
Justice Federal Credit Union Announces Merger with Law Enforcement & Technology Federal Credit Union
Coastal Credit Union Foundation and Habitat for Humanity Unveil Latest Home in Chapel Hill
TruPartner Credit Union announces Vice President of Lending
SafeAmerica Credit Union Member Appreciation Week Winner
YMC Elevates Member Web Experience
Christian Financial Awards $15,000 in scholarships to local high school graduates
AI, Fraud, Delinquency & Growth Strategies: Dive Deep at Eltropy’s Leadership Summit
Open Lending Partners with Securian Financial Group
Universal 1 Credit Union Hosts Free Community Shred Event to Benefit the American Heart Association
Baker Market Update – Week in Review: July 12, 2024
| Corporate Central Announces Promotion of Shannon Cate to Newly Created Member Experience Role
CU Alliance CUSO and Affiliates Rebrand as FOCUSONE™
OCCU adds associate board members, board director
Redwood Credit Union Welcomes Taylor McNeany and Michael Madsen as External Mortgage Loan Officers
Alogent Welcomes Honor Credit Union to the Alogent Family, Modernizing Deposits Automation and Enterprise Content Management Solutions
Garden Savings Federal Credit Union Awards Three Scholarships
Sharetec Experiences Rapid Growth in Puerto Rico with Three Key Partnerships
Corporate Central Pioneers the Future of Payments with Superior ACH Solutions and Beastro Platform Integration
CORRECTION: ORIGENCE RAISES $132,250 WITH “30 YEARS OF IMPACT” CAMPAIGN DONATING FUNDS TO CHILDREN’S MIRACLE NETWORK HOSPITALS
Del-One Federal Credit Union Adds CU Student Choice Solutions for Student Lending
Silver State Schools Credit Union Selects Ken Downs as SVP/ Chief Information Officer
Baker Market Update – Week in Review: July 5, 2024
Corporate Central Promotes Cameron Krueger to Website and Design Specialist
United Federal Credit Union Names New Mortgage Advisor in Fort Smith, Arkansas
Gulf Winds Cares Foundation Donates to Alabama Nonprofits
Alloya Announces Changes in Capital Markets and Investment Services
STEVE DEERE NAMED PRESIDENT AND CEO OF R-G FEDERAL CREDIT UNION
United Federal Credit Union Named to 2024 Top 100 Inspiring Workplaces in North America List
Coastal Credit Union Foundation and Carolinas Credit Union Foundation Award Scholarship Funds to Eleven Students
SchoolsFirst Federal Credit Union and Sacramento Republic FC Recognize Outstanding Teachers and School Employees at Matches Throughout the 2024 Season
Justice Federal Credit Union Announces Merger with Law Enforcement & Technology Federal Credit Union
Coastal Credit Union Foundation and Habitat for Humanity Unveil Latest Home in Chapel Hill
13 families celebrate the new year in new homes thanks to RCU Community Fund’s Down Payment Assistance program
Vizo Financial Recaps Successful Year of Credit Union Education in 2025
Newsweek Names SchoolsFirst Federal Credit Union One of America’s Best Regional Banks & Credit Unions in 2026
Elan Charitable Giving Celebrates 5 Years with $250,000 in Donations
One Nevada Announces Promotions for Five Leaders
eDOC REPORTS ADOPTION GROWTH ACROSS DOCUMENT IMAGING AND eDOCSignature PLATFORMS
