The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Marine Hockey Team Builds Brotherhood
Navy Federal Credit Union
Marine Tyler Bluder revived a Marine Corps hockey team in 2016 to reconnect veterans through the sport they love. Now, the team — made up of Marines, Navy Corpsmen, and active-duty service members from across the globe — heads into the season with deeper bonds and stronger support, thanks in part to Navy Federal Credit […]
Helping Members Achieve Business Dreams
Navy Federal Credit Union
Bruce Reschke discovered his passion for hands-on work at 16, when he got a summer job at an electric motor repair shop in Jacksonville, FL. Over nearly three decades, Bruce climbed the corporate ladder, eventually making his way to a sales position at Westside Electric, a veteran-owned company that offers electric motor repairs, new motor sales, […]
Compassion Meets Credit
Our call center representative, Marcela, helped a non-member trying to take over his ill brother’s auto loan. When the member passed away without a will, Marcela coordinated with our collections team to pause repossession and support the grieving family. She then helped the sister become a member and secure a personal loan to retain the […]
From Transaction To Connection
Western Vista Federal Credit Union
This summer, one of our members stopped by the branch to make a quick deposit. As we chatted, she mentioned that she’d just finished her last round of chemotherapy. Her whole face lit up when she said it. You could feel the joy radiating from her. I congratulated her, and she smiled, her voice catching […]
Paycheck Program Eases Shutdown Fears
Navy Federal Credit Union
This spring, Army Veteran Cassandra Clouse was concerned about the impact a possible government shutdown would have on her finances. Now an engineer at the Air Force Research Lab in Ohio, Cassandra feared an indefinite furlough, which would leave her without income she needed to pay regular bills. At the time, Cassandra had taken out […]
“Mr. Mayor” Finds His Way Home
Navy Federal Credit Union
When Air Force Veteran Gil Petrosino didn’t return from his daily walk in Lake Elsinore, CA, his wife Sherry feared the worst. As she searched the town, she spotted a crowd — and to her relief, Gil, in his 80s, was at the center, flanked by a police car and the town’s mayor, Natasha Johnson. […]
Baker Market Update – Week in Review: July 5, 2024
Corporate Central Promotes Cameron Krueger to Website and Design Specialist
United Federal Credit Union Names New Mortgage Advisor in Fort Smith, Arkansas
Gulf Winds Cares Foundation Donates to Alabama Nonprofits
Alloya Announces Changes in Capital Markets and Investment Services
STEVE DEERE NAMED PRESIDENT AND CEO OF R-G FEDERAL CREDIT UNION
United Federal Credit Union Named to 2024 Top 100 Inspiring Workplaces in North America List
Coastal Credit Union Foundation and Carolinas Credit Union Foundation Award Scholarship Funds to Eleven Students
SchoolsFirst Federal Credit Union and Sacramento Republic FC Recognize Outstanding Teachers and School Employees at Matches Throughout the 2024 Season
Justice Federal Credit Union Announces Merger with Law Enforcement & Technology Federal Credit Union
Coastal Credit Union Foundation and Habitat for Humanity Unveil Latest Home in Chapel Hill
Illinois Credit Union System Announces Leadership Change
ORIGENCE RAISES $132,850 WITH “30 YEARS OF IMPACT” CAMPAIGN DONATING FUNDS TO CHILDREN’S MIRACLE NETWORK HOSPITALS
SECU Foundation Provides Financing for Bertie County Workforce Housing
Baker Market Update – Week in Review: June 28, 2024
GTE Financial Promotes Two Leaders In Operations To Vice President
TopLine Credit Union And Employees Donate Clothing And Shoes
NASCUS Issues Comments on NCUA’s Part 749 Record Retention and Preservation Rule
Eltropy Announces Key Enhancements to Unified Conversations Platform
United Federal Credit Union Names New Mortgage Advisor in Springdale, AR
NEFCU AND VSECU ANNOUNCE NEW NAME AND BRAND
UMassFive Helps Award $4,000 in Scholarships
Velera Introduces Innovative Onboarding and Project Management Platform
U.S. Senate Federal Credit Union Honored as Top Workplace by The Washington Post!
Raymond Dorado Appointed to FFIEC State Liaison Committee
Homefield Credit Union Signs Renewal Agreement with Synergent
Corporate Central Welcomes Prabhakar Konduru as Senior Cloud Solutions Engineer
For Immediate Release: Central Willamette Credit Union Selects Luisa Herrera as Chief Experience Officer (CXO)
Interra Credit Union Partners With Arkatechture to Build Data Warehouse
Coastal Credit Union Foundation Awards $438k in Grants
Baker Market Update – Week in Review: July 5, 2024
Corporate Central Promotes Cameron Krueger to Website and Design Specialist
United Federal Credit Union Names New Mortgage Advisor in Fort Smith, Arkansas
Gulf Winds Cares Foundation Donates to Alabama Nonprofits
Alloya Announces Changes in Capital Markets and Investment Services
STEVE DEERE NAMED PRESIDENT AND CEO OF R-G FEDERAL CREDIT UNION
United Federal Credit Union Named to 2024 Top 100 Inspiring Workplaces in North America List
Coastal Credit Union Foundation and Carolinas Credit Union Foundation Award Scholarship Funds to Eleven Students
SchoolsFirst Federal Credit Union and Sacramento Republic FC Recognize Outstanding Teachers and School Employees at Matches Throughout the 2024 Season
Justice Federal Credit Union Announces Merger with Law Enforcement & Technology Federal Credit Union
Coastal Credit Union Foundation and Habitat for Humanity Unveil Latest Home in Chapel Hill
Illinois Credit Union System Announces Leadership Change
ORIGENCE RAISES $132,850 WITH “30 YEARS OF IMPACT” CAMPAIGN DONATING FUNDS TO CHILDREN’S MIRACLE NETWORK HOSPITALS
SECU Foundation Provides Financing for Bertie County Workforce Housing
Baker Market Update – Week in Review: June 28, 2024
GTE Financial Promotes Two Leaders In Operations To Vice President
TopLine Credit Union And Employees Donate Clothing And Shoes
NASCUS Issues Comments on NCUA’s Part 749 Record Retention and Preservation Rule
Eltropy Announces Key Enhancements to Unified Conversations Platform
United Federal Credit Union Names New Mortgage Advisor in Springdale, AR
NEFCU AND VSECU ANNOUNCE NEW NAME AND BRAND
UMassFive Helps Award $4,000 in Scholarships
Velera Introduces Innovative Onboarding and Project Management Platform
U.S. Senate Federal Credit Union Honored as Top Workplace by The Washington Post!
Raymond Dorado Appointed to FFIEC State Liaison Committee
Homefield Credit Union Signs Renewal Agreement with Synergent
Corporate Central Welcomes Prabhakar Konduru as Senior Cloud Solutions Engineer
For Immediate Release: Central Willamette Credit Union Selects Luisa Herrera as Chief Experience Officer (CXO)
Interra Credit Union Partners With Arkatechture to Build Data Warehouse
Coastal Credit Union Foundation Awards $438k in Grants
Vizo Financial’s 2026 Risk Management Conference to Feature Education on AI Risk, Cyber Threats & Payments Fraud
Meriwest Community Foundation Celebrates Transformative Inaugural Year of Impact
Energy One Federal Credit Union Implements AI-Powered Calculators from Appli
NASCUS Supports NCUA Regulatory Modernization While Urging Clarity, Consistency, and Strong Supervisory Foundations
LendKey Surpasses $8 Billion in Loan Originations, Accelerating Growth for Credit Unions and Banks Nationwide
Capital Area Federal Credit Union Renews Core Processing Partnership with Synergent