The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Five Generations, One Credit Union
Signet Federal Credit Union
It started in 1988, when one family member opened a single account at Signet Federal Credit Union. Nearly four decades later, that single account has grown into 22 accounts spanning five generations. Signet has been a part of major milestone, from first cars to dream cars, home remodels to farm equipment, consolidations to investments, and […]
Why I Love Securityplus FCU
I’ve been a member of Securityplus Federal Credit Union since 2013, and the credit union has consistently protected my financial interests. On several occasions, creditors claimed they had not received my payments. However, each time, I was able to visit the credit union, where staff provided all the necessary proof and payment trace information. Thanks […]
Driven By Dreams. Supported By Western Vista.
Western Vista Federal Credit Union
Juan arrived from Mexico searching for the American dream. He spent decades in the United States on a work visa and met Nathan, a member of our team, through his landscaping business. Nathan manages Western Vista’s indirect lending program and is bilingual. Juan speaks English, but like many non-native speakers, he is more comfortable speaking […]
One Member’s Journey From Betrayal To Hope
Several years ago, I had an elderly member reach out to me because his account balances were much lower than he believed they should have been. He was very upset and was asking for assistance. He wanted to go back almost five years on his account to find out where his money went. He pleaded […]
Empowering Access, One Van At A Time
Centric Federal Credit Union
A husband and wife wanted to help their community, so they formed an LLC to provide non-emergent medical transportation. Through the business they started, they were able to help those in their community with medical issues and limited means and ensure they had access to the care they needed. Recently, after hearing about the husband […]
It’s More Than Just A Pizza Delivery
Affinity Plus Federal Credit Union
I was at the grand opening of a new branch, and a member approached me and told me that she had some medical problems a few years back and while she was in hospital her son got into a car accident and ended up in the same hospital. On top of all that, her husband […]
CU Student Choice Launches Financing Option for Pilot Trainees with APCU/Center Parc Credit Union and AeroGuard Flight Training Center
Coastal Credit Union and Ripe for Revival Debut New Mobile Food Market
Baker Market Update – Week in Review: June 14, 2024
SchoolsFirst Federal Credit Union Sponsors 2025 Santa Barbara County Teacher of the Year and 2024 Classified School Employees of the Year Awards
SECU Awarded PLANSPONSOR of the Year for Its Total Retirement Offering for Employees
Optimizing Collections: Mitigating Risk Management in Estate Recovery
BECU Expands Financial Services for South King County Members with New White Center Location
Envisant Partners with Clutch
ACUMA Seeks New Volunteer Board Member to Serve on Its Board of Directors
Kristen Mahlmann Promoted to Chief Financial Officer At Redwood Credit Union
Vecinos Receives $1.6 Million from SECU Foundation for New Medical Center and Human Services Hub
Eltropy Heats Up Webinar Season: Equipping Credit Unions and Community Banks with Powerful Fraud Prevention Strategies
Baker Market Update – Week in Review: June 07, 2024
CU Student Choice Announces Denise Stevens as New Board Member
SchoolsFirst FCU Honors Innovative School Superintendent and District at Innovation in Education Awards
Coastal Credit Union Named to the 2024 Best Employers List by Business North Carolina Magazine
Coastal Credit Union Hires Doreen Duffy, VP of Human Resources
Yolanda Ford to Retire from the NASCUS Regulator Board of Directors
Alogent Introduces Enhanced AccuAccount Features to Strengthen Loan Document Management Compliance, Aligned with Dodd-Frank Act Standards for Demographic Data Protection
Advia Credit Union proud to announce Recent Key New Hires and Promotions
Day Air Credit Union Awards Two $1,000 Scholarships to Area Students
Baker Market Update – Week in Review: May 31, 2024
Corporate Central Welcomes Laurie Butz as New Board Member Following Retirement of Eric Chrisinger
Corporate Central Welcomes Clare Krupar as Accounting and Office Assistant
SchoolsFirst Federal Credit Union Surpasses Fundraising Goal for CHLA Walk & Play L.A. 2024
For Immediate Release: Mission City Federal Credit Union Appoints Kamil Sakici as Chief Executive Officer
Tasha Kostick Appointed to Corporate One Federal Credit Union’s Board of Directors
Holly Gotwals, Teacher for Adult Transition Program at Rocklin Unified School District, Named 2023/2024 Esquire IMAX Teacher of the Year
Encurage Financial Network Credit Union Members Vote in Favor of GLCU Merger, Legal Day 1 Upcoming
Tower Federal Credit Union Earns Great Place to Work® Certification—Six Years in a Row!
CU Student Choice Launches Financing Option for Pilot Trainees with APCU/Center Parc Credit Union and AeroGuard Flight Training Center
Coastal Credit Union and Ripe for Revival Debut New Mobile Food Market
Baker Market Update – Week in Review: June 14, 2024
SchoolsFirst Federal Credit Union Sponsors 2025 Santa Barbara County Teacher of the Year and 2024 Classified School Employees of the Year Awards
SECU Awarded PLANSPONSOR of the Year for Its Total Retirement Offering for Employees
Optimizing Collections: Mitigating Risk Management in Estate Recovery
BECU Expands Financial Services for South King County Members with New White Center Location
Envisant Partners with Clutch
ACUMA Seeks New Volunteer Board Member to Serve on Its Board of Directors
Kristen Mahlmann Promoted to Chief Financial Officer At Redwood Credit Union
Vecinos Receives $1.6 Million from SECU Foundation for New Medical Center and Human Services Hub
Eltropy Heats Up Webinar Season: Equipping Credit Unions and Community Banks with Powerful Fraud Prevention Strategies
Baker Market Update – Week in Review: June 07, 2024
CU Student Choice Announces Denise Stevens as New Board Member
SchoolsFirst FCU Honors Innovative School Superintendent and District at Innovation in Education Awards
Coastal Credit Union Named to the 2024 Best Employers List by Business North Carolina Magazine
Coastal Credit Union Hires Doreen Duffy, VP of Human Resources
Yolanda Ford to Retire from the NASCUS Regulator Board of Directors
Alogent Introduces Enhanced AccuAccount Features to Strengthen Loan Document Management Compliance, Aligned with Dodd-Frank Act Standards for Demographic Data Protection
Advia Credit Union proud to announce Recent Key New Hires and Promotions
Day Air Credit Union Awards Two $1,000 Scholarships to Area Students
Baker Market Update – Week in Review: May 31, 2024
Corporate Central Welcomes Laurie Butz as New Board Member Following Retirement of Eric Chrisinger
Corporate Central Welcomes Clare Krupar as Accounting and Office Assistant
SchoolsFirst Federal Credit Union Surpasses Fundraising Goal for CHLA Walk & Play L.A. 2024
For Immediate Release: Mission City Federal Credit Union Appoints Kamil Sakici as Chief Executive Officer
Tasha Kostick Appointed to Corporate One Federal Credit Union’s Board of Directors
Holly Gotwals, Teacher for Adult Transition Program at Rocklin Unified School District, Named 2023/2024 Esquire IMAX Teacher of the Year
Encurage Financial Network Credit Union Members Vote in Favor of GLCU Merger, Legal Day 1 Upcoming
Tower Federal Credit Union Earns Great Place to Work® Certification—Six Years in a Row!
Newsweek names Redwood Credit Union one of America’s Best Credit Unions for third year in a row
SchoolsFirst Federal Credit Union Lowers Down Payment Requirements to Expand Mortgage Access for School Employees
Corporate Central Supercharges Business Onboarding with Next Generation Verification, powered by Middesk, in Beastro
CUNA Strategic Services Expands Sparrow Alliance to Help Credit Unions Deepen Member Relationships Beyond the Branch
Waterbury CT Teachers Federal Credit Union Selects Alogent’s FASTdocs to Modernize Enterprise Content Management and Automate Manual Processes
First Entertainment Credit Union and Nymbus Launch CineFi, First Digital Credit Union for Entertainment Professionals