The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
GTE Financial Promotes Nydia Hall To Assistant Vice President of Member Resolution
GTE Financial continues to promote from within by appointing Nydia Hall to Assistant Vice President (AVP) of Member Resolution. Previously ...
Navy Federal Credit Union Partners With Alacriti
Navy Federal Credit Union, the world’s largest credit union, with $166 billion in assets and more than 13,000,000 members, has ...
GTE Financial Earns Gold By American Heart Association For Building Culture of Health and Well-Being
The American Heart Association, a global force for healthier lives for all, has awarded GTE Financial a national Gold-level recognition ...
United Federal Credit Union Names Andrea Moreaux Branch Manager in Niles
United Federal Credit Union (United) has named Andrea Moreaux as Branch Manager at its branch at 2100 St. 11th Street ...
Southeastern Credit Union Partners with Synergent to Host Jack Henry’s Symitar Core Processing Solution
Synergent® is pleased to announce that Southeastern Credit Union has signed a seven-year agreement with Synergent for hosted Jack Henry™ ...
Redwood Credit Union Welcomes New VP of Mortgage Lending
Redwood Credit Union has hired Kimberly Waite as vice president of mortgage lending.
Member Home Loan Welcomes Las Colinas FCU
Houston, TX | December 4, 2023. Member Home Loan® (MHL) is pleased to announce its newest addition to the family ...
UMassFive Hosting Winter Coat and Cold-Weather Clothing Drive
UMassFive is running a winter coat and cold-weather clothing drive in its Hadley, Northampton, UMass Amherst, and Springfield branches throughout ...
Indiana Members Credit Union Contributes $1,500 to Carmel High School
Indiana Members Credit Union presented a check for $1,500 to Carmel High School Athletics as part of an ongoing school ...
Largest Credit Union in Hawaii Renews Partnership with CUSO Financial Services
$2.3 Billion Hawaii USA Federal Credit Union renews partnership with CUSO Financial Services (CFS) and cites CFS’ investment program experience, ...
Day Air Credit Union Partners with the City of Kettering to Provide Nearly $1,000,000 in Grant Funds to Kettering Residents for Home Improvement and Down Payment Assistance
Day Air Credit Union is proud to share that in partnership with the City of Kettering, they provided nearly $1,000,000 ...
CU Student Choice Feeds Credit Union Marketing Efforts
After this past summer’s busy student lending season, CU Student Choice rewarded three of its credit union partners with food ...
Cultivating Financial Acumen – New Emerging Talent Course
c. myers corporation is proud to announce its upcoming event, Cultivating Financial Acumen, scheduled to take place in March 2024. ...
Cultivating Leadership Presence – New Emerging Talent Course
The highly anticipated Cultivating Leadership Presence event, hosted by c. myers corporation, is set to take place in June 2024. ...
Baker Market Update – Week in Review: December 01, 2023
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
BECU Announces Beth Hale as Chief Consumer and Business Solutions Officer
BECU, the country’s fourth-largest credit union, today announced it has welcomed Beth Hale as executive vice president and chief consumer ...
Navy Federal Credit Union Renews Partnership with CUSO Financial Services
Largest U.S. credit union signs multi-year agreement with CUSO Financial Services, a financial institution-focused wealth management solutions provider.
TopLine Financial Credit Union Receives National Recognition For Adult Financial Education Efforts
TopLine Financial Credit Union was one of two Minnesota credit unions to receive national recognition for taking home a 2023 ...
United Federal Credit Union Promotes Kimberly Triana Branch Manager in Hendersonville
United Federal Credit Union (United) has promoted Kimberly Triana as Branch Manager at its branch at 203 Greenville Hwy in ...
Co-op Solutions Adds Plinqit to Strategic Provider Program
Co-op Solutions is partnering with fintech company Plinqit to help credit unions earn deposits while members increase their savings.
Elan Credit Card Partners with VolCorp to Provide Credit Cards to Credit Unions
A new partnership between Elan Credit Card and VolCorp will provide credit unions with an agent credit card program that ...
UMassFive Employees Raise Over $18,000 for Local Non-Profits
Hadley, MA – UMassFive College Federal Credit Union (UMassFive) is proud to announce that its employees have raised over $18,000 ...
Aurora Advantage Core and its Credit Unions & Partners Path to Achievement
Aurora Advantage, Powered by CSPI, a leading innovator in the credit union industry, boasts the success of its recent 2023 ...
BCU Named a Computerworld 2024 Best Places to Work in IT
BCU has been recognized as no. 4 among small organizations in Foundry’s Computerworld 2024 Best Places to Work in IT. ...
Unitus Community Credit Union Places Second in National Awards for Philosophy in Action
Unitus Community Credit Union has earned national recognition from the Credit Union National Association (CUNA), honored with second place in ...
Unitus Community Credit Union Opens New Branch at Cascade Station
Unitus Community Credit Union’s newest branch is now open at the Cascade Station Shopping Center, located at 9917 NE Cascades ...
Coastal Credit Union Foundation Gives Three New Grants to North Carolina Nonprofits
The Coastal Credit Union Foundation announced today that it has awarded $78,500 to three nonprofits in North Carolina. The Foundation ...
Baker Market Update – Week in Review: November 24, 2023
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
BCU Wealth Advisors, LLC Celebrates Finalist Honors in Kehrer Group’s 2023 Top Directors Awards
BCU Wealth Advisors, LLC was recognized as a finalist in the Mid-Size Firms, Credit Union Firms categories, and ranked #4 ...
Callahan’s Evolving Software Empowers Credit Unions To Serve More Effectively
Callahan & Associates, the leading data solutions provider for credit unions, is excited to introduce a long-awaited transformation within its ...
GTE Financial Promotes Nydia Hall To Assistant Vice President of Member Resolution
GTE Financial continues to promote from within by appointing Nydia Hall to Assistant Vice President (AVP) of Member Resolution. Previously ...
Navy Federal Credit Union Partners With Alacriti
Navy Federal Credit Union, the world’s largest credit union, with $166 billion in assets and more than 13,000,000 members, has ...
GTE Financial Earns Gold By American Heart Association For Building Culture of Health and Well-Being
The American Heart Association, a global force for healthier lives for all, has awarded GTE Financial a national Gold-level recognition ...
United Federal Credit Union Names Andrea Moreaux Branch Manager in Niles
United Federal Credit Union (United) has named Andrea Moreaux as Branch Manager at its branch at 2100 St. 11th Street ...
Southeastern Credit Union Partners with Synergent to Host Jack Henry’s Symitar Core Processing Solution
Synergent® is pleased to announce that Southeastern Credit Union has signed a seven-year agreement with Synergent for hosted Jack Henry™ ...
Redwood Credit Union Welcomes New VP of Mortgage Lending
Redwood Credit Union has hired Kimberly Waite as vice president of mortgage lending.
Member Home Loan Welcomes Las Colinas FCU
Houston, TX | December 4, 2023. Member Home Loan® (MHL) is pleased to announce its newest addition to the family ...
UMassFive Hosting Winter Coat and Cold-Weather Clothing Drive
UMassFive is running a winter coat and cold-weather clothing drive in its Hadley, Northampton, UMass Amherst, and Springfield branches throughout ...
Indiana Members Credit Union Contributes $1,500 to Carmel High School
Indiana Members Credit Union presented a check for $1,500 to Carmel High School Athletics as part of an ongoing school ...
Largest Credit Union in Hawaii Renews Partnership with CUSO Financial Services
$2.3 Billion Hawaii USA Federal Credit Union renews partnership with CUSO Financial Services (CFS) and cites CFS’ investment program experience, ...
Day Air Credit Union Partners with the City of Kettering to Provide Nearly $1,000,000 in Grant Funds to Kettering Residents for Home Improvement and Down Payment Assistance
Day Air Credit Union is proud to share that in partnership with the City of Kettering, they provided nearly $1,000,000 ...
CU Student Choice Feeds Credit Union Marketing Efforts
After this past summer’s busy student lending season, CU Student Choice rewarded three of its credit union partners with food ...
Cultivating Financial Acumen – New Emerging Talent Course
c. myers corporation is proud to announce its upcoming event, Cultivating Financial Acumen, scheduled to take place in March 2024. ...
Cultivating Leadership Presence – New Emerging Talent Course
The highly anticipated Cultivating Leadership Presence event, hosted by c. myers corporation, is set to take place in June 2024. ...
Baker Market Update – Week in Review: December 01, 2023
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
BECU Announces Beth Hale as Chief Consumer and Business Solutions Officer
BECU, the country’s fourth-largest credit union, today announced it has welcomed Beth Hale as executive vice president and chief consumer ...
Navy Federal Credit Union Renews Partnership with CUSO Financial Services
Largest U.S. credit union signs multi-year agreement with CUSO Financial Services, a financial institution-focused wealth management solutions provider.
TopLine Financial Credit Union Receives National Recognition For Adult Financial Education Efforts
TopLine Financial Credit Union was one of two Minnesota credit unions to receive national recognition for taking home a 2023 ...
United Federal Credit Union Promotes Kimberly Triana Branch Manager in Hendersonville
United Federal Credit Union (United) has promoted Kimberly Triana as Branch Manager at its branch at 203 Greenville Hwy in ...
Co-op Solutions Adds Plinqit to Strategic Provider Program
Co-op Solutions is partnering with fintech company Plinqit to help credit unions earn deposits while members increase their savings.
Elan Credit Card Partners with VolCorp to Provide Credit Cards to Credit Unions
A new partnership between Elan Credit Card and VolCorp will provide credit unions with an agent credit card program that ...
UMassFive Employees Raise Over $18,000 for Local Non-Profits
Hadley, MA – UMassFive College Federal Credit Union (UMassFive) is proud to announce that its employees have raised over $18,000 ...
Aurora Advantage Core and its Credit Unions & Partners Path to Achievement
Aurora Advantage, Powered by CSPI, a leading innovator in the credit union industry, boasts the success of its recent 2023 ...
BCU Named a Computerworld 2024 Best Places to Work in IT
BCU has been recognized as no. 4 among small organizations in Foundry’s Computerworld 2024 Best Places to Work in IT. ...
Unitus Community Credit Union Places Second in National Awards for Philosophy in Action
Unitus Community Credit Union has earned national recognition from the Credit Union National Association (CUNA), honored with second place in ...
Unitus Community Credit Union Opens New Branch at Cascade Station
Unitus Community Credit Union’s newest branch is now open at the Cascade Station Shopping Center, located at 9917 NE Cascades ...
Coastal Credit Union Foundation Gives Three New Grants to North Carolina Nonprofits
The Coastal Credit Union Foundation announced today that it has awarded $78,500 to three nonprofits in North Carolina. The Foundation ...
Baker Market Update – Week in Review: November 24, 2023
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
BCU Wealth Advisors, LLC Celebrates Finalist Honors in Kehrer Group’s 2023 Top Directors Awards
BCU Wealth Advisors, LLC was recognized as a finalist in the Mid-Size Firms, Credit Union Firms categories, and ranked #4 ...
Callahan’s Evolving Software Empowers Credit Unions To Serve More Effectively
Callahan & Associates, the leading data solutions provider for credit unions, is excited to introduce a long-awaited transformation within its ...
EECU Wins in Three Categories of 2025 Best of Central California Awards
Fresno, CA – June 18, 2025 – Educational Employees Credit Union (EECU) is proud to announce its recognition in three prestigious categories of The Fresno ...
Velera Promotes Mark L. Robnett to Director of its Board
Velera, the nation’s premier payments credit union service organization (CUSO) and an integrated financial technology solutions provider, announced the promotion of Mark L. Robnett, President ...
SchoolsFirst Federal Credit Union Ranked #1 in California by Forbes
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families in the U.S., has landed as ...
The Impact of Credit Union Mergers on Debt Recovery and Member Engagement
As credit unions continue to consolidate and merge resources to create stronger, more technologically advanced financial institutions, the landscape of member engagement is evolving. Mergers ...
Cutting Costs Without Cutting Corners – Unlocking Operational Efficiency Through First-Party Technology Solutions
Like many credit unions, Listerhill faced the challenge of managing high volumes of delinquent accounts without overextending internal resources. Their team was tasked with providing ...
BECU expands in Pierce County with new location coming to Lakewood, Washington
BECU, Washington’s largest credit union, will open a new Neighborhood Financial Center (NFC) in Lakewood this winter bringing in-person financial services to the 16,300 members ...